Mphasis' Salesforce.com Practice offers comprehensive customer relationship management and customer experience management solutions, leveraging Salesforce's Sales, Service, and Marketing Clouds, along with custom Platform-as-a-Service applications. This practice combines the agility of a boutique consultancy with the extensive resources of a global firm, delivering holistic solutions that integrate vertical domain knowledge and functional expertise through agile methodologies. Key Features and
Let us save you from hours spent every month in finicky spreadsheets. Improve quality and provide your reps with personalized, real-time commission portals. Along the way we'll work together to boost sales by up to 10%.
Sell faster, smarter, and more efficiently with AI + Data + CRM. Boost productivity and grow in a whole new way with Sales Cloud.
Humans with Agents drive customer success together. Build and customise autonomous AI agents to support your employees and customers 24/7.
Salesforce Partner Relationship Management recruits, onboards, trains, and supports your indirect sales channels with theThis channel management software gives you a direct view into the performance of you channel partners so you collaborate better and drive more deals features that increase partner engagement.
Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform.
Salesforce Email Studio email marketing tool (formerly ExactTarget) is a targeted email marketing provider for Fortune 500 and Small Businesses alike.
Platform as a Service (PaaS) eliminates the expense and complexity of evaluating, buying, configuring, and managing all the hardware and software needed for custom-built applications.
Own is a data platform trusted by thousands of organizations to protect and activate SaaS data to transform their businesses. Own empowers customers to ensure the availability, security and compliance of mission-critical data, while unlocking new ways to gain deeper insights faster. By partnering with some of the world’s largest SaaS ecosystems such as Salesforce, ServiceNow and Microsoft Dynamics 365, Own enables customers around the world to truly own the data that powers their business. It’s
Salesforce Customer Success is a comprehensive suite of services and resources designed to help businesses maximize the value of their Salesforce investments. By offering tailored support, expert guidance, and strategic planning, Salesforce ensures that organizations can effectively implement, adopt, and innovate using their platform. Key Features and Functionality: - Success Plans: Three tiers of support—Standard, Premier, and Signature—provide varying levels of resources, guidance, and techn
Heroku is a open language cloud application platform and supports Ruby, Java, Python, Clojure, Scala, Node.js. and custom language buildpacks.
Salesforce Commerce Cloud (formerly Demandware) is a on-demand e-commerce platform combines the functionality, flexibility and customization capabilities of an in-house application with the operational benefits of the on-demand model, allowing you to realize the full potential of the online channel.
Salesforce Order Management software delivers the buy, service, and fulfill anywhere shopping experience with real-time inventory visibility, order lifecycle management, and more.
Salesforce CPQ automates quoting, contracting, and the ordering processes. The solution improves sales productivity and helps you close more deals without ever leaving Salesforce. Fully native on the Salesforce platform, Salesforce CPQ delivers next-generation CPQ which is 5-10x easier to implement than legacy CPQ applications.
Salesforce B2B Cloud is the B2B ecommerce solution that gets you to market faster than on-premise solutions; gives you a connected view of your customer across marketing, commerce, sales, and service; and provides a modern, B2C-like online experience for your B2B customers.
Salesforce Field Service helps to improve mobile service operations and deliver faster, smarter, more personalized service from the phone to the field on one platform.
Create a better experience for data collection and optimization, automated document generation, and digital signature with Formstack for Salesforce.
Pulsar is an intuitive, easy-to-use application that lets users access their Salesforce data even offline.
Salesforce Data Cloud unlocks the full value of your data across the enterprise, powering your Customer 360 apps, Agentforce, and amplifying your existing data lake and warehouse investments to activate real-time insights and intelligent action.
Configure automation to create Jira Issues using Smart Jira Connector Setup page. Customize Salesforce to Jira fields mapping.