# Best Omnichannel Commerce Software

## How Many Omnichannel Commerce Software Products Does G2 Track?

**Total Products under this Category:** 233

### Category Stats (Sep 2026)

- **Average Rating:** 4.31/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Base (+8.57%) - Among all products in this category, Base recorded the largest rating increase compared to last month

_Last updated: September 01, 2026_

## How Does G2 Rank Omnichannel Commerce Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 6,700+ Authentic Reviews
- 233+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Omnichannel Commerce Software
 ![G2 Grid® for Omnichannel Commerce Software plotting products by satisfaction and market presence](https://www.g2.com/categories/omnichannel-commerce/grids.png?focus%5B%5D=18479&focus%5B%5D=785&focus%5B%5D=135686&focus%5B%5D=320&focus%5B%5D=68667&focus%5B%5D=605&focus%5B%5D=1283157&focus%5B%5D=706)

Highlighted products: Shopify Plus, SAP Commerce Cloud, Shopify POS, Salesforce B2C Commerce, Mekari Qontak, Salesforce B2B Commerce, ikas, and BigCommerce.

Underlying data: [Grid® JSON](https://www.g2.com/categories/omnichannel-commerce/grids.json?focus%5B%5D=shopify-plus&focus%5B%5D=sap-commerce-cloud&focus%5B%5D=shopify-shopify-pos&focus%5B%5D=salesforce-b2c-commerce&focus%5B%5D=mekari-qontak&focus%5B%5D=salesforce-b2b-commerce&focus%5B%5D=ikas&focus%5B%5D=bigcommerce)

**Sponsored**

### Rithum

Rithum was born from the combined strength of e-commerce trailblazers CommerceHub and ChannelAdvisor. Operating across the globe, Rithum supports the world's leading brands and retailers with a range of 3P commerce solutions that enable business models like drop shipping, private marketplace vendor self-service, e-commission and public marketplaces, helping them to drive efficient and profitable e-commerce businesses. Rithum solutions help businesses • Acquire new consumers with greater efficiency and effectiveness. • Optimize and scale quickly by adding new channels. • Expand curated product selection quickly and easily. • Create amazing consumer experiences from the beginning of the shopping journey to the very end.

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=2113&secure%5Bchosen_at%5D=2026-09-01T09%3A58%3A15Z&secure%5Bdisplayable_resource_id%5D=2113&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=2113&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1349264&secure%5Bresource_id%5D=2113&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fomnichannel-commerce&secure%5Btoken%5D=6e3d351ca877088a053f8c753e6716d1e0faba6e29860e227c1f081d78545049&secure%5Burl%5D=https%3A%2F%2Fgo.rithum.com%2Fecommerce-growth.html%3Futm_campaign%3Dfull%2Becosystem%26utm_medium%3Dcpc%26utm_source%3Dg2%26utm_content%3Dg2%2Bads%26utm_term%3Doffer-demo%26personalization%3D&secure%5Burl_type%5D=book_demo)

### [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews)

Shopify Plus is the commerce platform for enterprise high-growth, high-volume brands, coupling speed and agility with the scalable foundation they need to grow bigger, faster. Our platform enables brands to break the rules of commerce through: - Unlimited extensibility, integrations, and customization through Shopify apps and partners - Custom automation with apps like Shopify Flow, Launchpad, and Scripts - Accelerated and customizable checkout - Localized customer experiences with global storefronts Shopify Plus powers 10,000+ of the fastest growing brands in the world, including FashionNova, Budweiser, RedBull, Colourpop, and more. To learn more and see a demo, please visit: https://www.shopify.com/plus

**Average Rating:** 4.4/5.0

**Total Reviews:** 854

#### How Do G2 Users Rate Shopify Plus?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.8/10)
- **E-commerce Integration:** 8.7/10 (Category avg: 8.5/10)
- **Data Transfer Tools:** 7.6/10 (Category avg: 8.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Shopify Plus?

- **Seller:** [Shopify](https://www.g2.com/sellers/shopify)
- **Company Website:** www.shopify.com
- **Year Founded:** 2006
- **HQ Location:** Ottawa, ON
- **Twitter:** @Shopify  
450,909 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3a47e88783b7429c2984c8a3e2defbd798a6e43fb11bd4596b012234db02fbbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F784652%2F&secure%5Burl_type%5D=linkedin_company_website)  
28,516 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Owner
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 65% Small, 26% Medium

#### What Do G2 Reviewers Say About Shopify Plus?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Shopify Plus' **ease of use** invaluable for quick training and efficient store management across teams.
- Users value the **professional customer support** of Shopify Plus, enhancing their confidence in managing complex business needs.
- Users value the **reliability** of Shopify Plus for seamless multi-location management and powerful inventory capabilities.
- Users find Shopify Plus' **easy setup** a breeze, allowing for a smooth and user-friendly experience right from the start.
- Users find the **quick setup** of Shopify Plus highly efficient, facilitating a smooth onboarding experience for their teams.

##### Cons

- Users find Shopify Plus **expensive** , with costs escalating due to additional apps and limited customization for unique needs.
- Users face **limited customization** with Shopify Plus, especially for unique checkout flows and core backend logic.
- Users find the **limited features** of Shopify Plus can hinder customization without additional apps or developer support.
- Users express concern over **missing features** , highlighting the need for more native functionalities and flexibility in customization.
- Users express frustration with **limited reporting** on Shopify Plus, finding it inadequate for comprehensive site management.

#### What Are Recent G2 Reviews of Shopify Plus?

**["Simple, Scalable, and Always Innovating—with Lightning-Fast Shopify Plus Support"](https://www.g2.com/survey_responses/shopify-plus-review-12723445)**

**Rating:** 5.0/5.0 stars

_— Jordan D._

[Read full review](https://www.g2.com/survey_responses/shopify-plus-review-12723445)

**["Shopify Plus: Enterprise Power with a User-Friendly, Scalable Experience"](https://www.g2.com/survey_responses/shopify-plus-review-12484480)**

**Rating:** 4.5/5.0 stars

_— Valeriia I._

[Read full review](https://www.g2.com/survey_responses/shopify-plus-review-12484480)

#### What Are G2 Users Discussing About Shopify Plus?

- [How does Shopify plus work?](https://www.g2.com/discussions/how-does-shopify-plus-work) - 2 comments
- [What brands use Shopify plus?](https://www.g2.com/discussions/what-brands-use-shopify-plus) - 1 comment
- [What are the features of Shopify?](https://www.g2.com/discussions/shopify-plus-what-are-the-features-of-shopify) - 1 comment
- [What are the benefits of Shopify plus?](https://www.g2.com/discussions/what-are-the-benefits-of-shopify-plus) - 1 comment

### [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews)

SAP Commerce Cloud is a proven enterprise commerce solution that helps organizations create personalized buying experiences and simplify commerce operations to drive profitable growth. Whether supporting B2B, B2C, or B2B2C business models, SAP Commerce Cloud provides the flexibility and scale to support organizations of all sizes while adapting to evolving customer expectations and commerce requirements. AI-powered capabilities such as intelligent product discovery, recommendations, shopping assistants, and guided selling help customers make confident purchasing decisions, while self-service experiences and commerce automation improve efficiency and reduce costs. Native SAP ERP integration and a broad partner ecosystem help connect customer demand with operational execution to deliver trusted commerce experiences at scale. SAP Commerce Cloud is trusted by more than 3,500 customers across 20 industries and 100 countries. Customers rely on the solution for enterprise-scale performance and reliability, supporting more than $570 billion in gross merchandise value and over 120 million orders.

**Average Rating:** 4.3/5.0

**Total Reviews:** 297

#### How Do G2 Users Rate SAP Commerce Cloud?

- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.8/10)
- **E-commerce Integration:** 8.6/10 (Category avg: 8.5/10)
- **Data Transfer Tools:** 8.7/10 (Category avg: 8.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind SAP Commerce Cloud?

- **Seller:** [SAP](https://www.g2.com/sellers/sap)
- **Company Website:** www.sap.com
- **Year Founded:** 1972
- **HQ Location:** Walldorf
- **Twitter:** @SAP  
297,052 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8fd712dbd816fadfc039a60dcf8c1a3d6a48469756075586fa0be3da7e4b74d7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsap%2F&secure%5Burl_type%5D=linkedin_company_website)  
141,955 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Consultant, Associate
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 46% Large, 33% Medium

#### What Do G2 Reviewers Say About SAP Commerce Cloud?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of SAP Commerce Cloud, enabling efficient implementation and intuitive operations across complex business models.
- Users value the **seamless integrations** with the SAP ecosystem, enhancing data consistency and streamlining processes effectively.
- Users value the **deep customization options** of SAP Commerce Cloud, enhancing efficiency and meeting diverse business needs.
- Users value the **strong integration with the SAP ecosystem** , enhancing their B2B and B2C commerce capabilities significantly.
- Users value the **flexibility and scalability** of SAP Commerce Cloud, enabling personalized and seamless customer experiences.

##### Cons

- Users find SAP Commerce Cloud **very expensive** , making it less accessible for small businesses and budget-conscious customers.
- Users find SAP Commerce Cloud's setup and maintenance **complex** , requiring skilled developers and significant learning effort.
- Users find SAP Commerce Cloud's **difficult learning curve** challenging, especially when customizing and adapting to its features.
- Users often struggle with a **steep learning curve** for SAP Commerce Cloud, making initial adaptation time-consuming and challenging.
- Users find **implementation complex** , requiring skilled developers and incurring high costs, leading to potential challenges in usability.

#### What Are Recent G2 Reviews of SAP Commerce Cloud?

**["SAP Commerce Cloud: Unmatched Stability for Complex Enterprise B2B"](https://www.g2.com/survey_responses/sap-commerce-cloud-review-13165392)**

**Rating:** 4.0/5.0 stars

_— Hitesh M._

[Read full review](https://www.g2.com/survey_responses/sap-commerce-cloud-review-13165392)

**["Enterprise-Grade Flexibility, Scalable Performance, and Strong SAP Integrations"](https://www.g2.com/survey_responses/sap-commerce-cloud-review-12817002)**

**Rating:** 5.0/5.0 stars

_— Vedant G._

[Read full review](https://www.g2.com/survey_responses/sap-commerce-cloud-review-12817002)

#### What Are G2 Users Discussing About SAP Commerce Cloud?

- [What is SAP Commerce Cloud used for?](https://www.g2.com/discussions/what-is-sap-commerce-cloud-used-for) - 1 comment
- [Is SAP Hybris SaaS?](https://www.g2.com/discussions/is-sap-hybris-saas)
- [What is CMS cockpit in hybris?](https://www.g2.com/discussions/hybris-product-content-management-what-is-cms-cockpit-in-hybris)
- [What is CMS cockpit in hybris?](https://www.g2.com/discussions/what-is-cms-cockpit-in-hybris)
- [What are three integrations that enhance the functionality of SAP Commerce Cloud?](https://www.g2.com/discussions/what-are-three-integrations-that-enhance-the-functionality-of-sap-commerce-cloud)

### [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews)

Shopify POS is the best point-of-sale solution for retailers who sell in-store and online. Shopify POS brings in-store and online sales together, so you can create the seamless shopping experiences today's customers expect, increase sales, and drastically streamline operations. Our all-in-one POS offers hardware, payments, and software, built to support any type of retail environment. Built on the world's leading commerce platform, Shopify POS makes it easy to expand to new retail locations, international markets, and online channels. Shopify POS is trusted by major retailers like Alo Yoga, Vuori, and Glossier.

**Average Rating:** 4.4/5.0

**Total Reviews:** 354

#### How Do G2 Users Rate Shopify POS?

- **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.8/10)
- **E-commerce Integration:** 9.0/10 (Category avg: 8.5/10)
- **Data Transfer Tools:** 7.7/10 (Category avg: 8.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Shopify POS?

- **Seller:** [Shopify](https://www.g2.com/sellers/shopify)
- **Company Website:** www.shopify.com
- **Year Founded:** 2006
- **HQ Location:** Ottawa, ON
- **Twitter:** @Shopify  
450,909 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3a47e88783b7429c2984c8a3e2defbd798a6e43fb11bd4596b012234db02fbbd&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F784652%2F&secure%5Burl_type%5D=linkedin_company_website)  
28,516 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Manager
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 75% Small, 16% Medium

#### What Do G2 Reviewers Say About Shopify POS?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of Shopify POS, allowing for seamless management and efficient operations.
- Users appreciate the **synchronized inventory management** of Shopify POS, simplifying order tracking for both online and in-store sales.
- Users value the **seamless integration** of Shopify POS for effortless online and offline sales management.
- Users praise the **easy setup** of Shopify POS, allowing quick integration and hassle-free account management.
- Users appreciate the **seamless order management** of Shopify POS, effectively integrating in-person and online sales.

##### Cons

- Users find Shopify POS to be **expensive** , particularly regarding high delivery costs and premium features requiring costly plans.
- Users express concern over **limited features** in Shopify POS, noting restrictions and missing options in lower-tier plans.
- Users find the **lack of customization** in Shopify POS restrictive, hindering tailored experiences and optimal usability.
- Users find the **limited customization** options frustrating, wishing for more flexibility in design and features.
- Users experience **connectivity issues** with Shopify POS, highlighting limitations during offline transactions and slow performance without internet.

#### What Are Recent G2 Reviews of Shopify POS?

**["Incredible Mobile POS for Trade Shows—Customizable, Tap to Pay, and Offline Ready"](https://www.g2.com/survey_responses/shopify-pos-review-12763784)**

**Rating:** 4.0/5.0 stars

_— Jordan D._

[Read full review](https://www.g2.com/survey_responses/shopify-pos-review-12763784)

**["Intuitive Product Setup and Helpful AI Chatbot"](https://www.g2.com/survey_responses/shopify-pos-review-13212196)**

**Rating:** 4.0/5.0 stars

_— Verified User in Retail_

[Read full review](https://www.g2.com/survey_responses/shopify-pos-review-13212196)

#### What Are G2 Users Discussing About Shopify POS?

- [What is Shopify Pos Pro?](https://www.g2.com/discussions/what-is-shopify-pos-pro)
- [What are the key features of a POS system?](https://www.g2.com/discussions/shopify-pos-what-are-the-key-features-of-a-pos-system)
- [How does Shopify integrate with POS?](https://www.g2.com/discussions/how-does-shopify-integrate-with-pos)
- [What POS works with Shopify?](https://www.g2.com/discussions/what-pos-works-with-shopify)

### [Mekari Qontak](https://www.g2.com/products/mekari-qontak/reviews)

Mekari Qontak is a leading and expert provider of enterprise Omnichannel CRM technology leveraging scalable API technology. Built on a SaaS model, Qontak enables businesses to rapidly grow their sales, customer service and operations. Our solutions empower businesses using WhatsApp & Instagram, social media, e-commerce, voice calls, KPIs and offline activities within a unified SaaS CRM technology.

**Average Rating:** 4.7/5.0

**Total Reviews:** 32

#### How Do G2 Users Rate Mekari Qontak?

- **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.8/10)
- **E-commerce Integration:** 9.3/10 (Category avg: 8.5/10)
- **Data Transfer Tools:** 9.7/10 (Category avg: 8.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Mekari Qontak?

- **Seller:** [Mekari](https://www.g2.com/sellers/mekari)
- **Year Founded:** 2015
- **HQ Location:** Jakarta Pusat, ID
- **Twitter:** @mekaricom  
168 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4cc21ecbfd4e34576575f2a3555aee1dd6cc267f9261785380ee5bf8878386f1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmekari%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,688 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 56% Medium, 34% Small

#### What Do G2 Reviewers Say About Mekari Qontak?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** of Mekari Qontak impressive, benefiting from its friendly UI/UX for seamless communication.
- Users value the **seamless integration** with WhatsApp Business API, enhancing customer communication and workflow efficiency.
- Users appreciate the **user-friendly interface** of Mekari Qontak, simplifying chat management and enhancing overall usability.
- Users commend the **responsive and dependable customer support** of Mekari Qontak, ensuring smooth implementation and issue resolution.
- Users appreciate the **intuitive interface** of Mekari Qontak, enhancing usability and making remote work seamless.

##### Cons

- Users find the **complex setup** of Mekari Qontak's advanced reports time-consuming, though insights are valuable post-configuration.
- Users experience **connectivity issues** with Mekari Qontak, leading to delays in account activation on multiple devices.
- Users note that **expertise is required** to configure advanced custom reports effectively for actionable insights.
- Users find the **incomplete information** in Mekari Qontak's reports limits their ability to analyze campaign performance effectively.
- Users experience **integration issues** with WhatsApp Business, limiting its use solely to Qontak platforms.

#### What Are Recent G2 Reviews of Mekari Qontak?

**["Mekari Qontak Makes Customer Communication Faster and More Organized"](https://www.g2.com/survey_responses/mekari-qontak-review-12430999)**

**Rating:** 5.0/5.0 stars

_— Yosua B._

[Read full review](https://www.g2.com/survey_responses/mekari-qontak-review-12430999)

**["Mekari Qontak Centralizes Channels for Faster, Clearer Customer Communication"](https://www.g2.com/survey_responses/mekari-qontak-review-12750544)**

**Rating:** 5.0/5.0 stars

_— chatelia n._

[Read full review](https://www.g2.com/survey_responses/mekari-qontak-review-12750544)

#### What Are G2 Users Discussing About Mekari Qontak?

- [What is Qontak by Mekari used for?](https://www.g2.com/discussions/what-is-qontak-by-mekari-used-for) - 1 comment

### [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews)

Salesforce B2C Commerce empowers customers to quickly grow profitability. Customers of all sizes can build pixel-perfect experiences and embed commerce into every touchpoint with templates, composability and headless APIs. Meanwhile automated AI helps cut costs and driver merchandiser productivity. By connecting the shopping journey across unified marketing, service and order fulfillment, companies can deliver seamless, personalized experiences across all consumer touchpoints with a single view of the customer. B2C Commerce is the only platform that is trusted to deliver success to our customers every day, every month and every holiday at global scale.

**Average Rating:** 4.3/5.0

**Total Reviews:** 559

#### How Do G2 Users Rate Salesforce B2C Commerce?

- **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10)
- **E-commerce Integration:** 8.6/10 (Category avg: 8.5/10)
- **Data Transfer Tools:** 8.5/10 (Category avg: 8.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Salesforce B2C Commerce?

- **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce)
- **Company Website:** www.salesforce.com
- **Year Founded:** 1999
- **HQ Location:** San Francisco, CA
- **Twitter:** @salesforce  
579,511 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c04f36289ca03aeff007197f1d9e74e925e328ed6bcfaff98911c78b3ab382f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3185%2F&secure%5Burl_type%5D=linkedin_company_website)  
83,223 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Salesforce Developer, Manager
- **Top Industries:** Retail, Information Technology and Services
- **Company Size:** 41% Medium, 32% Large

#### What Do G2 Reviewers Say About Salesforce B2C Commerce?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **user-friendly interface** of Salesforce B2C Commerce, making it easy to manage extensive inventories.
- Users appreciate the **robust feature set** of Salesforce B2C Commerce, enhancing personalization and scalability for digital experiences.
- Users value the **seamless integration** with the Salesforce ecosystem, enhancing efficiency and customer experience across all channels.
- Users appreciate the **personalization tools** of Salesforce B2C Commerce, enhancing customer engagement and boosting conversion rates.
- Users value the **easy integration** of Salesforce B2C Commerce with its extensive Salesforce ecosystem for enhanced operations.

##### Cons

- Users find the **complex setup** challenging and costly, especially smaller teams lacking technical resources.
- Users find the **high costs** of Salesforce B2C Commerce a barrier, particularly for smaller businesses and teams.
- Users find the **complexity of setup and customization** challenging, especially for smaller companies with limited resources.
- Users find the **difficult setup** of Salesforce B2C Commerce a challenge, needing specialized skills for integration and customization.
- Users find the **complex implementation** of Salesforce B2C Commerce challenging, especially for smaller companies with limited expertise.

#### What Are Recent G2 Reviews of Salesforce B2C Commerce?

**["Streamlined Customer Management with Scalable Benefits"](https://www.g2.com/survey_responses/salesforce-b2c-commerce-review-13376437)**

**Rating:** 4.0/5.0 stars

_— Abhishek K._

[Read full review](https://www.g2.com/survey_responses/salesforce-b2c-commerce-review-13376437)

**["Reliable and Scalable Ecommerce with Salesforce B2C Commerce"](https://www.g2.com/survey_responses/salesforce-b2c-commerce-review-12711370)**

**Rating:** 5.0/5.0 stars

_— Rossella P._

[Read full review](https://www.g2.com/survey_responses/salesforce-b2c-commerce-review-12711370)

#### What Are G2 Users Discussing About Salesforce B2C Commerce?

- [What is Salesforce Commerce for B2C used for?](https://www.g2.com/discussions/what-is-salesforce-commerce-for-b2c-used-for)
- [Is Salesforce an ecommerce platform?](https://www.g2.com/discussions/is-salesforce-an-ecommerce-platform) - 1 comment
- [What is b2b and b2c in Salesforce?](https://www.g2.com/discussions/salesforce-commerce-for-b2c-what-is-b2b-and-b2c-in-salesforce) - 1 comment
- [What is a b2c platform?](https://www.g2.com/discussions/what-is-a-b2c-platform) - 1 comment
- [What is Salesforce commerce?](https://www.g2.com/discussions/what-is-salesforce-commerce) - 1 comment

### [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews)

Salesforce B2B Commerce empowers customers to meet complex buyer needs and drive B2B sales efficiency. Start selling faster with guided store setup, out-of-the-box customer records, generative product descriptions, and generative AI-driven insights and goals. Automate buying with self-serve rapid reordering, account and customer-specific pricing, entitlements, dynamic promotions, and more. Launch templated pages for B2B, D2C, or both. Leverage shared catalogs, promotions, products, and price books. Achieve your growth goals faster and generate more revenue with B2B Commerce powered by Salesforce. Unlock global scale on a trusted platform with 99.99% proven uptime and security and a robust partner ecosystem to extend Commerce capabilities across your business.

**Average Rating:** 4.4/5.0

**Total Reviews:** 286

#### How Do G2 Users Rate Salesforce B2B Commerce?

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10)
- **E-commerce Integration:** 8.2/10 (Category avg: 8.5/10)
- **Data Transfer Tools:** 8.3/10 (Category avg: 8.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Salesforce B2B Commerce?

- **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce)
- **Company Website:** www.salesforce.com
- **Year Founded:** 1999
- **HQ Location:** San Francisco, CA
- **Twitter:** @salesforce  
579,511 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c04f36289ca03aeff007197f1d9e74e925e328ed6bcfaff98911c78b3ab382f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3185%2F&secure%5Burl_type%5D=linkedin_company_website)  
83,223 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Salesforce Developer, Business Development Representative
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 36% Medium, 33% Large

#### What Do G2 Reviewers Say About Salesforce B2B Commerce?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** in Salesforce B2B Commerce, enjoying streamlined purchasing and seamless integration with Salesforce.
- Users value the **seamless integration** of Salesforce B2B Commerce with the Salesforce ecosystem, enhancing efficiency in B2B operations.
- Users value the **seamless integration** of Salesforce B2B Commerce with the Salesforce ecosystem, enhancing overall business operations.
- Users value the **seamless integration** of Salesforce B2B Commerce with the Salesforce ecosystem, enhancing overall efficiency and user experience.
- Users appreciate the **easy integrations** of Salesforce B2B Commerce, enhancing their overall business operations and experience.

##### Cons

- Users find Salesforce B2B Commerce to be **expensive** due to its unclear pricing and costly add-ons.
- Users find the **complex setup** of Salesforce B2B Commerce to be costly and challenging without skilled support.
- Users find the **complexity and cost** of Salesforce B2B Commerce can hinder effective implementation and customization.
- Users find the **difficult learning curve** frustrating, as mastering the system can be time-consuming and challenging.
- Users face **development challenges** with Salesforce B2B Commerce due to complexity in setup and high licensing costs.

#### What Are Recent G2 Reviews of Salesforce B2B Commerce?

**["Streamlined, Customizable B2B Buying Experience with Salesforce B2B Commerce"](https://www.g2.com/survey_responses/salesforce-b2b-commerce-review-12794576)**

**Rating:** 5.0/5.0 stars

_— Schantera M._

[Read full review](https://www.g2.com/survey_responses/salesforce-b2b-commerce-review-12794576)

**["Salesforce B2B Commerce: Powerful B2B Hierarchies, SSO, Custom Pricing & RBAC"](https://www.g2.com/survey_responses/salesforce-b2b-commerce-review-12736667)**

**Rating:** 4.5/5.0 stars

_— Akansha C._

[Read full review](https://www.g2.com/survey_responses/salesforce-b2b-commerce-review-12736667)

#### What Are G2 Users Discussing About Salesforce B2B Commerce?

- [What is your experience with Salesforce Commerce for B2B, and what improvements would you suggest?](https://www.g2.com/discussions/what-is-your-experience-with-salesforce-commerce-for-b2b-and-what-improvements-would-you-suggest)
- [What is Salesforce Commerce for B2B used for?](https://www.g2.com/discussions/what-is-salesforce-commerce-for-b2b-used-for) - 1 comment
- [What are the advantages of b2b e commerce?](https://www.g2.com/discussions/what-are-the-advantages-of-b2b-e-commerce) - 1 comment
- [What is b2b e commerce with example?](https://www.g2.com/discussions/what-is-b2b-e-commerce-with-example) - 1 comment
- [What is b2b and b2c in Salesforce?](https://www.g2.com/discussions/what-is-b2b-and-b2c-in-salesforce)

### [ikas](https://www.g2.com/products/ikas/reviews)

ikas is an innovative e-commerce platform that has been specifically designed for small and medium-sized enterprises and entrepreneurs. Its user-friendly interface allows the user to easily create an online store without requiring any technical expertise. Furthermore, its advanced features enable the sale of the products seamlessly through various channels, including marketplaces, physical stores, and the brand’s own e-commerce website, on an international scale. One of the most notable features of the platform is its multi-channel sales functionality that facilitates the management of all the orders and stocks in one unified dashboard. With a single click, one can efficiently transfer all of their products to their own e-commerce website using ikas. In addition, the platform's high conversion rates can be leveraged to enhance SEO performance, thereby resulting in better outcomes and increased profit margins. ikas offers a robust e-commerce infrastructure that enables the fast and efficient creation of e-commerce websites. The platform holds unlimited products, traffic, and web space, free shipping integration, advanced return management, discount campaigns, and 24/7 expert customer support. Additionally, users can take advantage of bulk assignment of categories, tags, and sale prices to products, as well as receive cart reminder notifications via SMS and WhatsApp. Moreover, the platform's payment solution, ikasPay, offers the advantage of receiving payments the next day, while e-export to all countries is free. By selecting ikas, users can carry out their e-commerce processes practically and professionally, similar to many successful brands that currently use the ikas infrastructure.

**Average Rating:** 4.5/5.0

**Total Reviews:** 148

#### How Do G2 Users Rate ikas?

- **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10)
- **E-commerce Integration:** 9.0/10 (Category avg: 8.5/10)
- **Data Transfer Tools:** 8.9/10 (Category avg: 8.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind ikas?

- **Seller:** [ikas Tech GmbH](https://www.g2.com/sellers/ikas-tech-gmbh)
- **Year Founded:** 2017
- **HQ Location:** Ankara, TR
- **Twitter:** @ikasturkiye  
8,384 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e0ab7ea5f21153b2e708fe874abdfae49342533ca29a193af83d75677eb4eab6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fikas-com%2F&secure%5Burl_type%5D=linkedin_company_website)  
313 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Founder
- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 54% Small, 44% Medium

#### What Do G2 Reviewers Say About ikas?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** of ikas invaluable, enabling effortless setup and efficient management of stores.
- Users love the **user-friendly interface** of Ikas, making inventory management effortless and accessible for everyone.
- Users appreciate the **clean and user-friendly interface** of ikas, which simplifies store setup and management.
- Users value the **responsive and knowledgeable customer support** of IKAS, which enhances their e-commerce experience significantly.
- Users appreciate the **reliable data management** of Ikas, simplifying ecommerce setup and ensuring seamless order tracking.

##### Cons

- Users express frustration over **poor customer support** , facing indifference and delays that hinder resolution of critical issues.
- Users find ikas has **limited features** , lacking customization and relevant integrations for diverse business needs.
- Users find **difficult customization** in ikas, limiting its adaptability for advanced or non-traditional setups.
- Users find the **limited customization** options of ikas hinder their ability to adapt the app for unique workflows.
- Users note that **missing advanced features** limits ikas's effectiveness for complex enterprise-level applications and workflows.

#### What Are Recent G2 Reviews of ikas?

**["ikas Makes Launching and Managing an Online Store Simple and Efficient"](https://www.g2.com/survey_responses/ikas-review-12778893)**

**Rating:** 5.0/5.0 stars

_— Parish J._

[Read full review](https://www.g2.com/survey_responses/ikas-review-12778893)

**["Effortless Store Setup with Powerful All-in-One Features"](https://www.g2.com/survey_responses/ikas-review-10400465)**

**Rating:** 4.0/5.0 stars

_— Ruby G._

[Read full review](https://www.g2.com/survey_responses/ikas-review-10400465)

### [BigCommerce](https://www.g2.com/products/bigcommerce/reviews)

Your business was never one-size-fits-all. BigCommerce, powered by Commerce, is a flexible, open commerce platform built to match. Run hosted, headless, or fully composable — and power both B2C and B2B storefronts from a single back end, without compromise. Design visually with an advanced drag-and-drop editor or go deeper with full API and code access, convert more with an optimized one-page checkout, and get paid your way with 20+ embedded payment providers and 130+ payment solutions — with no extra fees. With 1,200+ apps and 600+ integrations, BigCommerce powers growth across B2C and B2B, including BMW, The RealReal, UPLIFT Desk, Mizuno, and AS Colour. Check out success stories from businesses like yours, visit: https://www.bigcommerce.com/case-study/

**Average Rating:** 4.2/5.0

**Total Reviews:** 572

#### How Do G2 Users Rate BigCommerce?

- **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.8/10)
- **E-commerce Integration:** 8.1/10 (Category avg: 8.5/10)
- **Data Transfer Tools:** 7.9/10 (Category avg: 8.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind BigCommerce?

- **Seller:** [Commerce](https://www.g2.com/sellers/commerce)
- **Company Website:** www.commerce.com
- **Year Founded:** 2009
- **HQ Location:** Austin, TX
- **Twitter:** @bigcommerce  
65,688 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1c7080c4ecba9a2bdfe57737ac3a375c6395314771bf76fda54e16e5962ed50e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpoweredbycommerce%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,875 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, CEO
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 75% Small, 19% Medium

#### What Do G2 Reviewers Say About BigCommerce?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **user-friendly interface** of BigCommerce, making online store setup and management effortless.
- Users praise BigCommerce for its **exceptional customer support** , ensuring quick and effective problem resolution every time.
- Users appreciate the **easy integration** of BigCommerce, making it simple to connect with various systems and tools.
- Users praise BigCommerce for its **exemplary customer service** , noting quick and effective resolutions to issues.
- Users enjoy the **easy setup** of BigCommerce, praising its user-friendly backend and built-in functionalities.

##### Cons

- Users find **limited customization options** in BigCommerce restrict their design flexibility and add costs for advanced features.
- Users find BigCommerce **expensive** due to unexpected cost increases and additional fees for basic features.
- Users find **difficult customization** in BigCommerce frustrating, particularly for unique design needs and advanced features.
- Users face **customization difficulties** with BigCommerce, struggling to maintain custom features during theme updates and lacking flexibility.
- Users find **BigCommerce's limited features** restrictive, often needing add-ons or upgrades for essential customization and functionality.

#### What Are Recent G2 Reviews of BigCommerce?

**["A solid (if a little clunky) B2B Choice for smaller b2b organizations that require commerce"](https://www.g2.com/survey_responses/bigcommerce-review-8806166)**

**Rating:** 4.0/5.0 stars

_— Nicholas W._

[Read full review](https://www.g2.com/survey_responses/bigcommerce-review-8806166)

**["Best Commerce must have already been taken."](https://www.g2.com/survey_responses/bigcommerce-review-8695875)**

**Rating:** 5.0/5.0 stars

_— Mike Z._

[Read full review](https://www.g2.com/survey_responses/bigcommerce-review-8695875)

#### What Are G2 Users Discussing About BigCommerce?

- [Who uses BigCommerce?](https://www.g2.com/discussions/who-uses-bigcommerce) - 1 comment, 1 upvote
- [Is BigCommerce like Shopify?](https://www.g2.com/discussions/is-bigcommerce-like-shopify) - 2 comments
- [Which is better Shopify or BigCommerce?](https://www.g2.com/discussions/which-is-better-shopify-or-bigcommerce) - 3 comments
- [What is BigCommerce platform?](https://www.g2.com/discussions/what-is-bigcommerce-platform)

### [Fynd](https://www.g2.com/products/fynd/reviews)

Fynd is an AI-native retail technology platform powering end-to-end commerce for 2,300+ brands across India and global markets. From storefronts and in-store retail to supply chain, marketplaces, and AI — Fynd gives businesses a unified operating system to launch faster, sell smarter, and scale with confidence across D2C, B2B, and quick commerce models. Storefront Builder Fynd's no-code storefront builder lets brands launch high-converting e-commerce websites, B2B portals, and quick commerce storefronts in minutes — with drag-and-drop design tools, pre-built themes, AI-generated product descriptions, built-in SEO, 50+ payment gateways, and integrations with Amazon, Flipkart, Myntra, ONDC, and Google LIA. Every storefront is mobile-responsive and backed by an integrated OMS and delivery infrastructure. Retail Solutions Fynd powers omnichannel in-store experiences through a full suite of retail tools: a cloud-based POS for billing and mobile checkout, Endless Aisle for selling beyond shelf inventory, Clienteling for personalised associate-driven customer engagement, self-service Kiosks, and a Loyalty programme to drive repeat purchases — all connected to a single inventory layer. Supply Chain Fynd's supply chain stack covers the full fulfilment journey. The Order Management System (OMS) centralises orders across channels with smart routing and real-time tracking. The Warehouse Management System (WMS) keeps inventory organised and accessible. The Transport Management System (TMS) manages last-mile delivery and fleet operations. Together, they handle 350,000+ orders per hour at peak scale. Marketplace — Konnect & AI PIM Fynd Konnect enables seamless multi-marketplace selling, syncing inventory and orders across platforms from a single dashboard. Fynd's AI-powered PIM (Product Information Management) enriches, standardises, and distributes product catalogues across e-commerce, marketplaces, and POS — with bulk editing, attribute management, and multichannel sync. AI Solutions Fynd's AI layer includes: Kaily, an AI commerce agent for automated customer conversations, product discovery, and post-purchase support; Boltic, an AI workflow automation engine that eliminates repetitive operations like inventory sync, order allocation, and refunds without coding; GlamAR, an augmented reality try-on solution for fashion and beauty; and Snap, an AI photoshoot tool that generates professional-grade product imagery at scale. Trusted by JioMart, Adidas, Puma, and 2,300+ brands, Fynd is built on infrastructure that handles 300M+ shoppers — delivering enterprise-grade reliability to businesses of every size.

**Average Rating:** 4.5/5.0

**Total Reviews:** 22

#### How Do G2 Users Rate Fynd?

- **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.8/10)
- **E-commerce Integration:** 8.1/10 (Category avg: 8.5/10)
- **Data Transfer Tools:** 7.2/10 (Category avg: 8.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10)

#### Who Is the Company Behind Fynd?

- **Seller:** [Fynd](https://www.g2.com/sellers/fynd)
- **Year Founded:** 2012
- **HQ Location:** Mumbai, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=41f120bf7fc5d8df6792fdc2c40350e45e39917118a7331198e25bf2b5725aa6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffynd-shopsense%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,237 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 42% Small, 29% Medium

#### What Are Recent G2 Reviews of Fynd?

**["Greatest of all the application"](https://www.g2.com/survey_responses/fynd-review-8224507)**

**Rating:** 4.0/5.0 stars

_— Verified User in Information Technology and Services_

[Read full review](https://www.g2.com/survey_responses/fynd-review-8224507)

**["Store OS, Analytics & Fynd Commerce Platform—Everything Works Fine"](https://www.g2.com/survey_responses/fynd-review-13320139)**

**Rating:** 5.0/5.0 stars

_— Sudipta M._

[Read full review](https://www.g2.com/survey_responses/fynd-review-13320139)

#### What Are G2 Users Discussing About Fynd?

- [What is Fynd used for?](https://www.g2.com/discussions/what-is-fynd-used-for)

### [Feedonomics](https://www.g2.com/products/feedonomics/reviews)

Feedonomics, powered by Commerce, is a flexible platform for AI-enriched product feed management, optimization, and intelligent order orchestration. It transforms how businesses manage and activate product data across hundreds of channels, from marketplaces and search engines to social commerce and AI-driven discovery. Feedonomics pairs powerful technology and a full-service support team with strategic partnerships across platforms like Amazon, Google, Meta, and TikTok. Brands like Cole Haan, Perry Ellis, Puma, and Revelyst use it to improve ROAS, increase reach, and accelerate revenue growth through unified multi-channel commerce.

**Average Rating:** 4.4/5.0

**Total Reviews:** 367

#### How Do G2 Users Rate Feedonomics?

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.8/10)
- **E-commerce Integration:** 8.3/10 (Category avg: 8.5/10)
- **Data Transfer Tools:** 7.7/10 (Category avg: 8.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Feedonomics?

- **Seller:** [Commerce](https://www.g2.com/sellers/commerce)
- **Company Website:** www.commerce.com
- **Year Founded:** 2009
- **HQ Location:** Austin, TX
- **Twitter:** @bigcommerce  
65,688 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1c7080c4ecba9a2bdfe57737ac3a375c6395314771bf76fda54e16e5962ed50e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpoweredbycommerce%2F&secure%5Burl_type%5D=linkedin_company_website)  
1,875 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Digital Marketing Manager, Marketing Manager
- **Top Industries:** Retail, Marketing and Advertising
- **Company Size:** 55% Medium, 28% Small

#### What Do G2 Reviewers Say About Feedonomics?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **responsive and helpful customer support** of Feedonomics, significantly enhancing their overall experience.
- Users value the **ease of use** of Feedonomics, appreciating its straightforward integration and responsive support team.
- Users value the **fast response times** of Feedonomics, ensuring immediate support whenever needed.
- Users value the **helpful and responsive support** team at Feedonomics, enhancing efficiency and ensuring timely assistance.
- Users value the **easy integrations** of Feedonomics, enhancing efficiency and simplifying the implementation process.

##### Cons

- Users face a **slight learning curve** with Feedonomics, though support is readily available to aid understanding.
- Users report **poor customer support** , highlighting slow responses and confusing communication from the support team.
- Users find the **complex usability** of Feedonomics challenging, often requiring assistance to navigate effectively.
- Users find the **interface issues** frustrating, making it challenging for non-technical users to navigate effectively.
- Users find the **learning difficulty** of Feedonomics challenging, often requiring assistance to understand its features.

#### What Are Recent G2 Reviews of Feedonomics?

**["Reliable Platform with Excellent Support and Seamless Integrations"](https://www.g2.com/survey_responses/feedonomics-review-11571913)**

**Rating:** 5.0/5.0 stars

_— Darline B._

[Read full review](https://www.g2.com/survey_responses/feedonomics-review-11571913)

**["Feedonomics makes managing your feed for multiple destinations very easy"](https://www.g2.com/survey_responses/feedonomics-review-11485632)**

**Rating:** 5.0/5.0 stars

_— Schafer P._

[Read full review](https://www.g2.com/survey_responses/feedonomics-review-11485632)

#### What Are G2 Users Discussing About Feedonomics?

- [What does Feedonomics do?](https://www.g2.com/discussions/what-does-feedonomics-do)
- [What is feed management?](https://www.g2.com/discussions/feedonomics-what-is-feed-management) - 1 comment
- [What does GoDataFeed do?](https://www.g2.com/discussions/feedonomics-what-does-godatafeed-do)
- [What is feedonomics used for?](https://www.g2.com/discussions/what-is-feedonomics-used-for) - 1 comment

### [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/pt/products/five9-intelligent-cloud-contact-center-platform/reviews)

Fundada em 2001 e com sede em San Ramon, Califórnia, a Five9 evoluiu para uma líder global em CX com mais de 2.500 clientes em todo o mundo. Como pioneira em tecnologia de contact center em nuvem, a Five9 atende organizações de diversos setores que buscam transformar experiências de clientes por meio de interações inteligentes e personalizadas. Com mais de 1.400 parceiros globalmente e 2.700 funcionários, a Five9 combina profunda expertise em CX com tecnologia inovadora para ajudar marcas a oferecer melhores resultados de negócios. A Five9 Intelligent CX Platform fornece um conjunto abrangente de soluções, incluindo engajamento omnicanal, assistência a agentes, engajamento da força de trabalho e automação impulsionada por IA. A Five9 Genius AI incorpora inteligência artificial prática em toda a plataforma, permitindo jornadas de clientes hiper-personalizadas onde Agentes de IA e Agentes Humanos trabalham em conjunto. Nossa plataforma aberta e nativa da nuvem integra-se facilmente com os principais sistemas de CRM e empresariais, garantindo que as empresas possam personalizar experiências enquanto maximizam a agilidade operacional. A Five9 transforma o CX de experiências fragmentadas e frustrantes em jornadas contínuas e impulsionadas por IA que antecipam as necessidades dos clientes. Ao combinar a eficiência da IA com o toque humano, as empresas podem oferecer melhores experiências a custos mais baixos, transformando seus contact centers de centros de custo em ativos estratégicos. Com confiabilidade líder do setor (99,999% de tempo de atividade), profunda expertise em CX e uma abordagem de parceria consultiva, a Five9 ajuda as empresas a desbloquear eficiência, aumentar a satisfação do cliente e impulsionar a lealdade a longo prazo. Com a Five9, o Novo CX Começa Aqui—onde a alegria do cliente se torna uma força motriz para o crescimento dos negócios.

**Average Rating:** 4.1/5.0

**Total Reviews:** 604

#### How Do G2 Users Rate Five9 Intelligent Cloud Contact Center Platform?

- **the product tem sido um bom parceiro comercial?:** 8.6/10 (Category avg: 8.8/10)
- **Integração de e-commerce:** 6.7/10 (Category avg: 8.5/10)
- **Ferramentas de Transferência de Dados:** 7.5/10 (Category avg: 8.1/10)
- **Qual é o ROI estimado da sua organização em the product (período de retorno em meses)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Five9 Intelligent Cloud Contact Center Platform?

- **Vendedor:** [Five9](https://www.g2.com/pt/sellers/five9)
- **Website da Empresa:** www.Five9.com
- **Ano de Fundação:** 2001
- **Localização da Sede:** San Ramon, CA
- **Twitter:** @Five9  
14,856 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9ab47fa8489c7a54b5afa3a30c5a95276dbcdfd37f1e12bcd69df7e9622d7f85&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F16827%2F&secure%5Burl_type%5D=linkedin_company_website)  
3,127 funcionários no LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Representante de Atendimento ao Cliente, Gerente
- **Top Industries:** Serviços ao Consumidor, Serviços Financeiros
- **Company Size:** 56% Medium, 23% Small

#### What Do G2 Reviewers Say About Five9 Intelligent Cloud Contact Center Platform?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários apreciam a **interface intuitiva** do Five9, destacando suas integrações perfeitas e implementação direta.
- Os usuários valorizam o **suporte ao cliente excepcional** da Five9, destacando sua capacidade de resposta e dedicação em resolver preocupações prontamente.
- Os usuários apreciam o **suporte excepcional** da Five9, destacando sua capacidade de resposta e dedicação em atender às necessidades dos clientes.
- Os usuários valorizam a **excelente interface amigável** e as integrações perfeitas do Five9, melhorando sua experiência geral.
- Os usuários valorizam a **eficiência** do Five9, destacando sua fácil configuração de usuário e recursos de relatórios simplificados.

##### Cons

- Os usuários enfrentam desafios com **problemas de chamadas** , particularmente devido ao fraco relatório de interação por e-mail e recursos de SMS lentos.
- Os usuários acham a **complexidade** da interface e das funções de relatório do Five9 desafiadora, exigindo treinamento e experiência significativos.
- Os usuários destacam **recursos ausentes** no Five9, sublinhando a falta de personalização e uma interface desatualizada para melhor usabilidade.
- Os usuários frequentemente enfrentam **problemas técnicos** como quedas de chamadas e interrupções do sistema que prejudicam a produtividade geral e a eficiência do fluxo de trabalho.
- Os usuários experimentam **suporte ao cliente deficiente** , muitas vezes necessitando de assistência adicional e enfrentando atrasos na comunicação com os serviços da Five9.

#### What Are Recent G2 Reviews of Five9 Intelligent Cloud Contact Center Platform?

**["Plataforma Amigável com Excelente Suporte ao Agente"](https://www.g2.com/pt/survey_responses/five9-intelligent-cloud-contact-center-platform-review-12757794)**

**Rating:** 5.0/5.0 stars

_— Kimika W._

[Read full review](https://www.g2.com/pt/survey_responses/five9-intelligent-cloud-contact-center-platform-review-12757794)

**["Plataforma Web Rápida e Intuitiva com Suporte Confiável"](https://www.g2.com/pt/survey_responses/five9-intelligent-cloud-contact-center-platform-review-13113120)**

**Rating:** 5.0/5.0 stars

_— Aldo O._

[Read full review](https://www.g2.com/pt/survey_responses/five9-intelligent-cloud-contact-center-platform-review-13113120)

#### What Are G2 Users Discussing About Five9 Intelligent Cloud Contact Center Platform?

- [Para que é usado o Five9?](https://www.g2.com/pt/discussions/five9-what-is-five9-used-for) - 2 comments
- [What is Five9 used for?](https://www.g2.com/pt/discussions/what-is-five9-used-for) - 1 comment
- [What is the best call center software?](https://www.g2.com/pt/discussions/what-is-the-best-call-center-software)
- [How much is five9 cost?](https://www.g2.com/pt/discussions/how-much-is-five9-cost)
- [O Five9 tem um aplicativo móvel?](https://www.g2.com/pt/discussions/does-five9-have-a-mobile-app) - 2 comments

### [Sekel Tech](https://www.g2.com/products/sekel-tech/reviews)

Sekel Tech is a pioneer in hyperlocal discovery and omni-commerce SaaS solutions, empowering brands, dealers, and stores to drive foot traffic and generate high-quality leads. We help businesses bridge the gap between online discovery and in-store experiences by leveraging advanced technology to deliver targeted, location-based solutions that convert digital interactions into real-world sales. Sekel Tech has successfully generated 4.6 million high-quality calls and form leads quarterly for Fortune 500 brands, achieving an impressive 18-20% leads-to-sales conversion rate. We are SOC2, ISO, and GDPR-compliant to ensure secure data management while building trust with our clients. We deliver measurable, data-driven results that drive success across various industries. At Sekel Tech, we’re redefining the way brands can amplify the channel partners' sales with local audiences, turning digital engagement into tangible business outcomes. Let us help you elevate your brand's presence, increase foot traffic, and boost your sales.

**Average Rating:** 5.0/5.0

**Total Reviews:** 12

#### How Do G2 Users Rate Sekel Tech?

- **E-commerce Integration:** 9.5/10 (Category avg: 8.5/10)
- **Data Transfer Tools:** 9.5/10 (Category avg: 8.1/10)

#### Who Is the Company Behind Sekel Tech?

- **Seller:** [SEKEL TECHNOLOGIES PVT LTD](https://www.g2.com/sellers/sekel-technologies-pvt-ltd)
- **Year Founded:** 2016
- **HQ Location:** Pune, IN
- **Twitter:** @SekelTech  
31 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4e4d3edc8009379d4643a1cd98db15c4a00161a04a8fe48474212afaae9e22e2&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsekel-tech%2F&secure%5Burl_type%5D=linkedin_company_website)  
38 employees on LinkedIn®
- **Phone:** 7942569371

#### Who Uses This Product?

- **Company Size:** 62% Medium, 23% Small

#### What Do G2 Reviewers Say About Sekel Tech?

_AI-generated summary from verified user reviews_

##### Pros

- Users love the **centralized management** of Sekel Tech, simplifying inventory and marketing processes in one platform.
- Users commend the **fantastic customer support** during onboarding, enhancing their experience with Sekel Tech effectively.
- Users appreciate the **ease of use** of Sekel Tech, benefiting from its all-in-one platform for daily tasks.
- Users highlight the **fantastic support** from Sekel Tech during onboarding, enhancing their overall experience and productivity.
- Users value the **seamless app integration** of Sekel Tech, enhancing their onboarding and operational efficiency.

##### Cons

- Users note that the **onboarding process takes time** due to Google policies, leading to delays in starting.
- Users find the **onboarding process time-consuming** due to various policies, impacting overall efficiency.
- Users note that the **onboarding process for new stores can be slow** , impacting their experience with Sekel Tech.
- Users note that **onboarding delays** for new stores can hinder their overall experience with Sekel Tech.

#### What Are Recent G2 Reviews of Sekel Tech?

**["Smoother connect with better results"](https://www.g2.com/survey_responses/sekel-tech-review-11467209)**

**Rating:** 5.0/5.0 stars

_— George D._

[Read full review](https://www.g2.com/survey_responses/sekel-tech-review-11467209)

**["Easy and Efficient Platform for Business Operations!"](https://www.g2.com/survey_responses/sekel-tech-review-11459170)**

**Rating:** 4.5/5.0 stars

_— Arpit S._

[Read full review](https://www.g2.com/survey_responses/sekel-tech-review-11459170)

### [Linnworks](https://www.g2.com/products/linnworks/reviews)

Linnworks uncomplicates your order and inventory management. With hundreds of integrations, our platform enables you to expand, automate and control every piece of your ecommerce operation from one central hub. Build the perfect set of automation rules to streamline the sorting, prioritization and routing of every incoming order, no matter your setup complexity. Sync your inventory in real-time across all your marketplaces and eliminate oversells for good. Empower pickers with digital picklists and built-in quality control functionality for faster, more accurate fulfillment. Add or modify listings in bulk. Pull all your data into one place for the most comprehensive reporting and unmatched forecasting. The list goes on. To put it simply, Linnworks is here to make managing your commerce operation easier than ever.

**Average Rating:** 4.3/5.0

**Total Reviews:** 112

#### How Do G2 Users Rate Linnworks?

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10)
- **E-commerce Integration:** 8.8/10 (Category avg: 8.5/10)
- **Data Transfer Tools:** 8.1/10 (Category avg: 8.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind Linnworks?

- **Seller:** [LinnSystems](https://www.g2.com/sellers/linnsystems)
- **Company Website:** www.linnworks.com
- **Year Founded:** 2005
- **HQ Location:** Chichester, West Sussex
- **Twitter:** @LINNWORKS  
2,610 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7efc71556e8294640437e4aef34999a29cd3f06db1738c2240a1ce10542cf357&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2608676%2F&secure%5Burl_type%5D=linkedin_company_website)  
203 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Director
- **Top Industries:** Retail, Apparel & Fashion
- **Company Size:** 88% Small, 14% Medium

#### What Do G2 Reviewers Say About Linnworks?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **automation and efficiency** of Linnworks in managing inventory and streamlining operations across multiple channels.
- Users value the **ease of use** of Linnworks, enjoying efficient automation and simplified inventory and order management.
- Users praise Linnworks for its **efficiency improvement** , streamlining inventory, order management, and reporting tasks seamlessly.
- Users appreciate the **platform versatility** of Linnworks, effectively unifying sales across multiple channels for seamless management.
- Users appreciate the **easy order management** of Linnworks, simplifying inventory and sales channel integration efficiently.

##### Cons

- Users find the **difficult learning curve** with Linnworks challenging, affecting their overall experience despite its functionality.
- Users face **long waiting times** for support, with some tickets taking months to resolve and poor communication issues.
- Users express frustration over **poor customer support** , citing slow response times and unresolved issues affecting their experience.
- Users experience **slow service** from Linnworks, with long response times and unresolved support tickets impacting their satisfaction.
- Users find Linnworks' **complex usability** challenging, especially for newcomers, with slow customer support exacerbating the issue.

#### What Are Recent G2 Reviews of Linnworks?

**["Linnworks Centralises Multi-Channel Operations and Scales with Ease"](https://www.g2.com/survey_responses/linnworks-review-12908601)**

**Rating:** 4.5/5.0 stars

_— Connor D._

[Read full review](https://www.g2.com/survey_responses/linnworks-review-12908601)

**["Reliable Warehouse Management with Excellent API Integration"](https://www.g2.com/survey_responses/linnworks-review-13286798)**

**Rating:** 4.5/5.0 stars

_— Tom M._

[Read full review](https://www.g2.com/survey_responses/linnworks-review-13286798)

#### What Are G2 Users Discussing About Linnworks?

- [How do I link Linnworks to Shopify?](https://www.g2.com/discussions/how-do-i-link-linnworks-to-shopify)
- [Where is Linnworks based?](https://www.g2.com/discussions/where-is-linnworks-based)
- [Who owns Linnworks?](https://www.g2.com/discussions/who-owns-linnworks)
- [Is Linnworks an ERP?](https://www.g2.com/discussions/is-linnworks-an-erp) - 1 comment

### [BetterCommerce](https://www.g2.com/pt/products/bettercommerce/reviews)

Oferecemos soluções de Comércio Headless para Varejistas e Marcas D2C. Nossa suíte de APIs e Aplicações de comércio Headless permite mudanças rápidas para as demandas dos consumidores em escala. Oferecemos soluções acessíveis, fáceis de usar e flexíveis que funcionam com seus investimentos tecnológicos existentes e resolvem seus problemas específicos. Isso ajuda nossos clientes a eliminar dores de cabeça técnicas e a recuperar o foco em seu negócio principal em vez de integrações técnicas complexas.

**Average Rating:** 4.8/5.0

**Total Reviews:** 15

#### How Do G2 Users Rate BetterCommerce?

- **the product tem sido um bom parceiro comercial?:** 9.7/10 (Category avg: 8.8/10)
- **Integração de e-commerce:** 10.0/10 (Category avg: 8.5/10)
- **Ferramentas de Transferência de Dados:** 8.3/10 (Category avg: 8.1/10)
- **Qual é o ROI estimado da sua organização em the product (período de retorno em meses)?:** 10/10 (Category avg: 10/10)

#### Who Is the Company Behind BetterCommerce?

- **Vendedor:** [BetterCommerce](https://www.g2.com/pt/sellers/bettercommerce)
- **Ano de Fundação:** 2015
- **Localização da Sede:** London, England
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e5f0971a2ae4cf61f81d2e3ba362774d1a77e7824c7fd5d631e1f5fa389d791f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F15074021%2F&secure%5Burl_type%5D=linkedin_company_website)  
17 funcionários no LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Vestuário e Moda, Varejo
- **Company Size:** 60% Small, 33% Medium

#### What Do G2 Reviewers Say About BetterCommerce?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários valorizam a **fácil integração** do BetterCommerce com sistemas de backend, melhorando o fluxo de trabalho e a funcionalidade para eCommerce.
- Os usuários valorizam a **flexibilidade de acesso** do BetterCommerce, integrando-se perfeitamente com vários sistemas de backend e oferecendo múltiplas opções de vitrine.
- Os usuários apreciam as **funcionalidades abrangentes de B2B** do BetterCommerce, permitindo integração perfeita e gestão eficiente.
- Os usuários valorizam as **funcionalidades abrangentes de B2B** do BetterCommerce, apreciando sua facilidade de integração e recursos robustos.
- Os usuários valorizam as **funcionalidades abrangentes de B2B** do BetterCommerce, elogiando seus recursos de gestão robustos e a facilidade de integração.

##### Cons

- Os usuários observam a **ausência de módulos de CRM e Marketplace** , o que pode limitar a funcionalidade para certos modelos de negócios.

#### What Are Recent G2 Reviews of BetterCommerce?

**["conjunto de comércio sem cabeça perfeito para marcas D2C em rápido crescimento"](https://www.g2.com/pt/survey_responses/bettercommerce-review-8300341)**

**Rating:** 4.5/5.0 stars

_— Usuário Verificado em Vestuário e Moda_

[Read full review](https://www.g2.com/pt/survey_responses/bettercommerce-review-8300341)

**["BetterCommerce destaca-se por suas funcionalidades abrangentes de eCommerce B2B!"](https://www.g2.com/pt/survey_responses/bettercommerce-review-10724612)**

**Rating:** 5.0/5.0 stars

_— Jason G._

[Read full review](https://www.g2.com/pt/survey_responses/bettercommerce-review-10724612)

#### What Are G2 Users Discussing About BetterCommerce?

- [Para que é usado o BetterCommerce?](https://www.g2.com/pt/discussions/what-is-bettercommerce-used-for)

### [Goflow](https://www.g2.com/products/goflow/reviews)

Goflow is a multichannel operating system (MCOS) for serious sellers that need one system to manage orders, inventory, listings, purchasing, shipping, warehouse workflows, and reporting across marketplaces, retail channels, and ecommerce storefronts. As sellers grow, operations become harder to control. Orders come from more channels. Inventory moves across more warehouses. Listings need to stay accurate across marketplaces. Purchasing teams need better replenishment visibility. Warehouse teams need faster fulfillment workflows. Leadership needs clear reporting across the business. Goflow brings these workflows together in one operating system for commerce, helping sellers streamline complexity, reduce manual work, and scale with greater clarity, speed, and control. With Goflow, teams can centralize multichannel order management, synchronize inventory, manage product listings, streamline shipping and fulfillment, support purchasing and replenishment workflows, and track operational performance from one platform. Goflow is built for ecommerce sellers managing high order volume, multiple sales channels, complex fulfillment operations, and growing teams. It supports sellers that have moved beyond basic marketplace tools and need a more unified way to run their business. Sellers use Goflow to reduce disconnected systems, limit manual updates, improve inventory accuracy, reduce overselling risk, speed up fulfillment, and give teams a shared source of truth across commerce operations. Goflow is used for multichannel order management, ecommerce inventory management, marketplace operations, listing management, warehouse fulfillment, shipping workflows, purchasing, replenishment, and operational reporting. Core capabilities include multichannel order management, inventory management, marketplace and listing management, warehouse workflows, shipping, purchasing, replenishment, reporting, and operational visibility. Goflow helps operations, warehouse, purchasing, ecommerce, and leadership teams work from the same system instead of relying on disconnected tools, spreadsheets, and manual handoffs. For serious sellers, operations are not a back-office detail. They are the engine of growth. Goflow gives teams the structure to manage complexity, the visibility to make better decisions, and the control to scale with confidence.

**Average Rating:** 4.8/5.0

**Total Reviews:** 104

#### How Do G2 Users Rate Goflow?

- **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 8.8/10)
- **E-commerce Integration:** 10.0/10 (Category avg: 8.5/10)
- **Data Transfer Tools:** 10.0/10 (Category avg: 8.1/10)
- **What is your organization's estimated ROI on the product (payback period in months)?:** 6.5/10 (Category avg: 10/10)

#### Who Is the Company Behind Goflow?

- **Seller:** [Goflow](https://www.g2.com/sellers/goflow)
- **Year Founded:** 2011
- **HQ Location:** Jersey City, US
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7db156e9460cf53b696299cfbdecd03099544e0c5407f6913915003c5f7bd6f1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgoflow-app-llc%2Fabout&secure%5Burl_type%5D=linkedin_company_website)  
28 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** CEO, Manager
- **Top Industries:** Retail, Consumer Goods
- **Company Size:** 72% Small, 18% Medium

#### What Do G2 Reviewers Say About Goflow?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Goflow to be **user-friendly and easy to navigate** , making e-commerce management a breeze.
- Users find Goflow's **easy integration** features exceptional, allowing seamless connections across multiple platforms effortlessly.
- Users love the **easy integrations** with multiple platforms, making their workflows seamless and efficient.
- Users love the **user-friendly interface** of Goflow, which simplifies operations and enhances productivity effortlessly.
- Users praise Goflow for its **responsive and supportive customer service** , making setup and use quick and simple.

##### Cons

- Users note a **lack of essential features** in Goflow, expressing hope for faster improvements and updates.
- Users face **limitations with API integration** and cumbersome product mapping, affecting overall usability and efficiency.
- Users find the **inventory management limitations** frustrating, particularly the short stock report history and API ID requirements.
- Users experience **poor customer support** , noting long response times and difficulties in reaching assistance via phone.
- Users face **access issues** such as difficulty in finding items and inability to open products in new tabs.

#### What Are Recent G2 Reviews of Goflow?

**["Easy to use and packed full of options!!"](https://www.g2.com/survey_responses/goflow-review-10515371)**

**Rating:** 5.0/5.0 stars

_— Jeffrey N._

[Read full review](https://www.g2.com/survey_responses/goflow-review-10515371)

**["Target integration a breeze!"](https://www.g2.com/survey_responses/goflow-review-10526827)**

**Rating:** 5.0/5.0 stars

_— Mendy E._

[Read full review](https://www.g2.com/survey_responses/goflow-review-10526827)

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[Browse Omnichannel Commerce Themes](/categories/omnichannel-commerce/themes)

 ![Subhransu Sahu](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Subhransu Sahu")
SS

Researched and written by [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)

Updated October 3, 2024

Omnichannel commerce software provides businesses with the means to create a seamless buying experience wherein customers can interact with them via all buying and influence channels. An omnichannel commerce product offers a unified platform that contains all the tools necessary to run multiple channels (online, mobile, in-store, social media, etc.). This helps maximize potential customer touchpoints and minimizes potential backend efforts. Any commerce business can benefit from an omnichannel solution, but it is most advantageous when combining online and brick-and-mortar channels, which are typically run very differently.

Omnichannel commerce software can and should integrate with [e-commerce platforms](https://www.g2.com/categories/e-commerce-platforms), [retail management systems](https://www.g2.com/categories/retail-management-system), [ERP systems](https://www.g2.com/categories/erp-systems), and [marketing software](https://www.g2.com/categories/marketing). While the configuration of integrations will vary based on both the platform and the user, the overall goal is to connect all relevant sales channels. Similarly, omnichannel commerce software must manage both online and in-store channels, since multichannel retail software is primarily focused on unifying various e-commerce channels.

To qualify for inclusion in the Omnichannel Commerce category, a product must:

- Provide a platform with tools necessary to manage all channels for a commerce business
- Integrates with software for order fulfillment, cross-channel marketing, and more
- Manage and combine primarily customer-facing commerce channels
- Work with both online stores and brick-and-mortar channels such as POS
- Deliver features for B2C or B2B omnichannel commerce, or both
- Maintain product data and availability across all channels

Top Tools at a Glance

| Product | Best for | User Review |
| --- | --- | --- |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d837503958995208571cbb1094c3f8fb/shopify-plus.png "Product Avatar Image")](https://www.g2.com/products/shopify-plus/reviews)[Shopify Plus](https://www.g2.com/products/shopify-plus/reviews)[4.4/5(871)](https://www.g2.com/products/shopify-plus/reviews) | Unified retail-and-digital commerce with omnichannel automation | "Shopify Plus: Enterprise Power with a User-Friendly, Scalable Experience" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d7a53e3f1d29e84ae00193a07789a2e4/sap-commerce-cloud.jpg "Product Avatar Image")](https://www.g2.com/products/sap-commerce-cloud/reviews)[SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews)[4.3/5(334)](https://www.g2.com/products/sap-commerce-cloud/reviews) | SAP-native B2B and B2C omnichannel commerce | "SAP Commerce Cloud: Unmatched Stability for Complex Enterprise B2B" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ee2a0a4dbe312decf4c1e78b3a6f0b53/shopify-shopify-pos.jpg "Product Avatar Image")](https://www.g2.com/products/shopify-shopify-pos/reviews)[Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews)[4.4/5(368)](https://www.g2.com/products/shopify-shopify-pos/reviews) | Shopify-native unified in-store and online commerce | "Incredible Mobile POS for Trade Shows—Customizable, Tap to Pay, and Offline Ready" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cf99e53ad9ea0d7f8af04490b63a0407/mekari-qontak.png "Product Avatar Image")](https://www.g2.com/products/mekari-qontak/reviews)[Mekari Qontak](https://www.g2.com/products/mekari-qontak/reviews)[4.7/5(32)](https://www.g2.com/products/mekari-qontak/reviews) | Unified multi-channel inbox with CRM-linked automation | "Mekari Qontak Makes Customer Communication Faster and More Organized" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_66ffd4f613df56e55725c99cfdab848f/salesforce-b2c-commerce.jpg "Product Avatar Image")](https://www.g2.com/products/salesforce-b2c-commerce/reviews)[Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews)[4.3/5(594)](https://www.g2.com/products/salesforce-b2c-commerce/reviews) | Salesforce-native omnichannel commerce with AI personalization | "Streamlined Customer Management with Scalable Benefits" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9f0f269b3942e720cb2639848e765d14/salesforce-b2b-commerce.jpg "Product Avatar Image")](https://www.g2.com/products/salesforce-b2b-commerce/reviews)[Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews)[4.4/5(301)](https://www.g2.com/products/salesforce-b2b-commerce/reviews) | Salesforce-native B2B self-service ordering and account-based commerce | "Salesforce B2B Commerce: Powerful B2B Hierarchies, SSO, Custom Pricing & RBAC" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1a68882c84b81a1ae0bbd63737571c76/ikas.png "Product Avatar Image")](https://www.g2.com/products/ikas/reviews)[ikas](https://www.g2.com/products/ikas/reviews)[4.5/5(149)](https://www.g2.com/products/ikas/reviews) | No-code omnichannel store operations with unified POS | "ikas Makes Launching and Managing an Online Store Simple and Efficient" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "Product Avatar Image")](https://www.g2.com/products/bigcommerce/reviews)[BigCommerce](https://www.g2.com/products/bigcommerce/reviews)[4.2/5(581)](https://www.g2.com/products/bigcommerce/reviews) | Multichannel selling with built-in marketplace integrations | "A solid (if a little clunky) B2B Choice for smaller b2b organizations that require commerce" |
| [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d45295fff21832a91c1b3595f20f5011/feedonomics.jpg "Product Avatar Image")](https://www.g2.com/products/feedonomics/reviews)[Feedonomics](https://www.g2.com/products/feedonomics/reviews)[4.4/5(376)](https://www.g2.com/products/feedonomics/reviews) | Multichannel product feed transformation and syndication | "Reliable Platform with Excellent Support and Seamless Integrations" |

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