Best Nonprofit CRM Software

Nonprofit organizations use CRM software that has been specifically designed to manage the relationship between nonprofits and constituents, such as donors, volunteers and members. Nonprofit CRM software helps organizations attract and retain members who are willing to support the organization financially or through volunteer work. This type of software is mainly used by nonprofit employees responsible with outreach, marketing, PR, or fundraising. Managers use nonprofit CRM to track the efficiency of their marketing efforts and to estimate the involvement of their members in various activities (events, fundraising, etc.).

This type of software integrates with accounting or payment solutions to track donations. Integration with other software solutions for nonprofit companies like grant management or fundraising is also important. Also, integration with other sales and marketing solutions is needed when these features are not included in the CRM solution.

To qualify for inclusion in the Nonprofit CRM category, a product must:

  • Provide features to create, manage and track marketing campaigns
  • Include lead management functionality to prioritize marketing activities
  • Deliver online portals for members and donors to: create and manage profiles, make donations, or register for events
  • Facilitate communication with constituents using their preferred channels (email, phone, social media)
  • Manage constituents profile information as well as their contributions to activities or fundraising
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Compare Nonprofit CRM Software

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    Bloomerang helps nonprofit organizations to reach, engage and retain the advocates they depend on to achieve their vision for a better world. Our cloud-based donor management application is rooted in principles of philanthropy, simple to use and focused on empowering your team to achieve remarkable results through enhanced donor loyalty. Bloomerang is designed to deliver maximum results, maximum utilization by your team and maximum flexibility with no need for additional technology spending on

    NetSuite offers powerful cloud-based solutions for running all aspects of your nonprofit or social enterprise -- all within a single system. NetSuite's modern business platform combines powerful financial management capabilities purpose built to meet the unique needs of nonprofits--such as fund and grant accounting, with core business management solutions—CRM, inventory management, eCommerce and more. Our solutions help organizations of all sizes and types reduce costs, improve performance

    The Bitrix24 service is the final evolutionary stage of Bitrix Intranet and Extranet solutions Bitrix, Inc. products.

    Salsa CRM
    (68)4.1 out of 5
    Optimized for quick response
    Optimized for quick response

    Salsa CRM is constituent management software that helps nonprofits build rich donor profiles, track every donation & interaction, create direct mail appeals, and report on all development activities. You'll also get a fully integrated Salsa Engage for online supporter engagement, with mobile-ready tools for digital marketing, online fundraising, online advocacy, and peer to peer fundraising. NTEN/Idealware's 2017 report highlighted Salsa CRM as having 'Strong functionality in every category.

    Kindful
    (28)4.2 out of 5
    Optimized for quick response
    Optimized for quick response

    Kindful is a donor management platform with fundraising tools built-in. Our mission is to provide nonprofit employees with powerful software to help them organize their data and manage their donors better, so they can make a greater impact on the world.

    1) At Salesforce.org, we believe technology when used for good can change the world. It is the most powerful equalizer of our time, providing access to data, knowledge, and above all, connections. Salesforce.org (http://salesforce.org/) offers solutions built on the Salesforce platform, designed for the needs of nonprofits, educational institutions, and foundations. As a social enterprise, the more missions our technology supports, the more we’re able to invest back into innovation and communiti

    DonorSnap is a comprehensive donor management and CRM system. Track you contacts, donations, members, volunteers, and all other types of supporters in one database. Manage all of your communications, mail merge letters, donation receipts, etc. inside of DonorSnap. Integrations with popular software systems like QuickBooks Online, QuickBooks Desktop, DonorSearch for wealth management, and Constant Contact eliminate the need for duplicate entry. Collect online donations through our mobile responsi

    Blackbaud CRM helps organizations improve constituent engagement, build stronger relationships, and meet fundraising challenges by providing a complete supporter view and an organization-wide toolset for managing constituent base.

    Virtuous CRM
    (19)4.4 out of 5
    Optimized for quick response
    Optimized for quick response

    Virtuous is a modern nonprofit Automation and CRM platform that helps nonprofits build relationships at scale. We enable our nonprofits to dramatically increase giving by personalizing communication with their constituents. We identify the passions and capacity of donors and help automate multi-channel communications. Our platform is easy-to-use for less sophisticated charities but includes robust giving, marketing and back-office solutions for the most complex nonprofits.

    Raise more, save precious staff time, and focus on your mission's impact. We'll do the rest. NeonCRM is the most robust cloud-based CRM database built specifically for nonprofit organizations. At the core, NeonCRM is a relationship-focused fundraising and membership system. Additionally, NeonCRM empowers nonprofit organizations to raise more revenue through automation, while helping staff streamline day-to-day processes within one truly connected platform. This enables organizations to have the

    Luminate executes your online strategy with integrated campaigns for digital, social and mobile channels, so you can engage more effectively with your supporters to raise more money for your mission.

    Apricot is a secure and flexible case management system ideal for small to mid-sized nonprofits who want an easy-to-use platform to centralize client and volunteer data, track outcomes, and measure performance.

    Build the world you want with a unified nonprofit platform featuring fundraising, advocacy, donor management, and more.

    Tessitura is an enterprise CRM system that powers all key business functions for museums, attractions, and performing arts organizations. From ticketing and admissions, fundraising, and memberships to education, marketing, analytics, and more, Tessitura’s unified platform enables a seamless, 360-degree view of all visitors, donors, members, and volunteers. In addition to its flagship software, Tessitura offers a range of complementary services that empower its users to achieve their goals. Thos

    CiviCRM is a contact, fundraising, event management system that allows you to record and manage information about your various constituents.

    Cloud-based ClearView CRM is fundraising software that supports nonprofits' efforts to raise money and manage donor services departments. It includes constituent relationship management; business intelligence and reporting; operational tools like data import/export, list segmentation/selection, and gift processing; wealth screening; and a mobile app for frontline fundraisers. Features --Powerful constituent relationship management: complete profiles--with touches and contacts, giving history, i

    CRM technology designed for arts and cultural organizations.

    GiftWorks Cloud is a cloud-based fundraising solution for small and midsize nonprofit organizations. Primary features include donor management, volunteer management, event and ticket management and reporting.

    The NationBuilder community engagement platform powers thousands of the world's most high-stakes campaigns and movements. Move your advocates to action with a single system including readymade website templates, a fully-integrated supporter database, petitioning, powerful field tools, streamlined fundraising and donor management, and advanced email and texting. Bring your community to life with dynamic profiles that update with every interaction. Trusted by more than 9,000 customers in 112 count

    Andar360 is an enterprise-wide CRM and donor management system with a strong focus on workplace giving.

    Keela is an affordable cloud-based CRM software, made especially for small nonprofits. This all-in-one suite empowers organizations to save time and money, while increasing community impact. Finally, you can easily manage donors, contacts, email marketing, and projects -- all in one nonprofit software.

    Apricot Essentials is a high-value, low-cost case management solution designed with small nonprofits in mind.

    Fundly is a fundraising donation platform that is scalable for any fundraiser or nonprofit

    Sumac is powerful software designed specifically for nonprofits. It offers a complete solution for: * Donor Management & Fundraising * Case Management * Membership Management Alternatively, you can choose the Add-ons you need to create a solution tailored for your needs, including a Custom Add-on which we will build to track data unique to your organization.

    FIMS is an integrated fund accounting solution tool that also includes grant management and constituent management modules.

    Latest Nonprofit CRM Articles