--- title: Agentforce Education (formerly Salesforce Education Cloud) Reviews meta_title: 'Agentforce Education (formerly Salesforce Education Cloud) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 42 reviews by the users' company size, role or industry to find out how Agentforce Education (formerly Salesforce Education Cloud) works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 42 scale: '5' date_modified: '2026-08-17' parent_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- # Agentforce Education (formerly Salesforce Education Cloud) Reviews **Vendor:** Salesforce **Category:** [Alumni Management Software](https://www.g2.com/categories/alumni-management) **Average Rating:** 4.2/5.0 **Total Reviews:** 42 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Agentforce Education (formerly Salesforce Education Cloud) Education Cloud is a CRM platform that powers connected constituent experiences. Manage engagements with students, alumni, faculty & staff in one place. With products and solutions for recruitment & admissions, student experience, advancement, and operations, institutions can use Education Cloud across the entire education journey. Education Cloud is built on top of the world’s #1 CRM. This means institutions not only have access to purpose-built education products and solutions but also tools like Tableau, Mulesoft, and now Slack to power your digital campus. The flexibility of Education Cloud enables institutions to easily customize the platform, including leveraging integrations from a robust ecosystem of partner apps available on the AppExchange, the leading enterprise cloud marketplace. ## Agentforce Education (formerly Salesforce Education Cloud) Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users praise the **impressive customization** of Agentforce Education, making it adaptable to their unique needs and vision. (1 reviews) - Users praise the **impressive level of customization** in Agentforce Education, enabling tailored solutions for diverse educational needs. (1 reviews) - Users value the **impressive level of customization** in Agentforce Education, enabling tailored solutions for various needs. (1 reviews) - Users appreciate the **efficient payment management** allowing real-time transactions directly within the community for seamless service access. (1 reviews) - Users value the **robust security features** of Agentforce Education, ensuring their data remains protected and trustworthy. (1 reviews) - Student Management (1 reviews) **What users dislike:** - Users find the product **time-consuming** due to frequent changes and complex automation, requiring extensive custom work. (2 reviews) - Users often face **complex data management challenges** , requiring dedicated expertise to navigate frequent changes and automation issues. (1 reviews) - Users find **update issues** frustrating due to frequent changes and challenges in managing data migrations effectively. (1 reviews) ## Agentforce Education (formerly Salesforce Education Cloud) Discussions - [Types of Educational Institutions](https://www.g2.com/discussions/types-of-educational-institutions) - 2 comments, 1 upvote - [Do universities use Salesforce?](https://www.g2.com/discussions/do-universities-use-salesforce) - 2 comments - [View Agentforce Education (formerly Salesforce Education Cloud) pricing details and edition comparison](https://www.g2.com/products/agentforce-education-formerly-salesforce-education-cloud/reviews?open_modal_url=%2Ffr%2Fproducts%2Fagentforce-education-formerly-salesforce-education-cloud%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fagentforce-education-formerly-salesforce-education-cloud%252Freviews%26source%3Dsticky_header_pin&page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-18+14%3A38%3A38+-0500&secure%5Bsession_id%5D=ce335c79-bf75-415a-977b-8b0979f835b9&secure%5Btoken%5D=f27cc624d3655dafbe435aa9da40ad42be9672fd59b4ddfe7a92fa39b6bec18c&format=llm_user) ## Agentforce Education (formerly Salesforce Education Cloud) Integrations - [Adobe Acrobat Sign API](https://www.g2.com/products/adobe-acrobat-sign-api/reviews) - [Canvas LMS](https://www.g2.com/products/canvas-lms/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) ## Agentforce Education (formerly Salesforce Education Cloud) Features **Additional Functionality** - Faculty/Staff Management - Reporting & Statistics - Class Scheduling - Generative AI - K-12 - Parent Portal - Attendance Tracking - Classroom Management - Single Sign On - Records Management - Progress Reports - Customizable Reports - Access Controls/Permissions - Customizable Branding - Skills Assessment - Third-Party Integrations - Online Payments - Communication Management - Contact Management - Collaboration Tools - AI Copilot - Calendar Management - API - Financial Management - Student Portal - Library Management - Forms Management - Event Calendar - Blended Learning - Payroll Management - Student Information/Records - Independent/Private - Document Management - Learning Management - Activity Dashboard - Alerts/Notifications - Search/Filter - Enrollments/Onboarding - Email Management - Curriculum Management - Assessment Management - Gradebook - Course Authoring - Bookstore Management - Data Import/Export - Housing Management - Student Management - Admissions Management - Reporting/Analytics - Document Storage - Electronic Payments - Customizable Forms - Cafeteria Management - Activity Tracking - Facility Management - For Higher Education - Online Calendar - Self Service Portal - Attendance Management - Role-Based Permissions - Assignment Management - School District - Special Education - Registration Management - Parent/Student Portal **Functionality** - Email marketing - SMS Alerts - Event Management - Financial Management - Interview Scheduling - Mobile Application - Forms Automation - Marketing Automation - Lead Nurturing - Automated Reminders - Document Management - Alumni Management - Admissions Management - Assessment Management - Communication Management - Calendar Management - Application Management - Workflow Management - Candidate Management - Fee Management - Financial Aid Management - Forms Management - Class Scheduling - Registration Management **Platform Basics** - Alumni records and contacts - Networking events - Alumni events - Communication within alumni group - Alumni Engagement - Donation Collecting **Platform Basics** - Alumni events - Communication within alumni group - Alumni Engagement - Donation Collecting - Member directory - Networking opportunities **Data Management** - Analytical Tools - Integration APIs - Funnel Management - Prospecting Tools **Planning** - Creating plans - Scenarios **Platform Additional Functionality** - Fundraising events - Career portals - Newsletter Sharing - Member Portal **Platform Additional Functionality** - Fundraising events - Newsletter Sharing - Job Portals - Customization **Additional Functionality** - Third-Party Integrations - Communication Management - Activity Tracking - Email Management - Discussions/Forums - Email Templates - Content Management - Customizable Fields - Real-Time Analytics - Website Management - Social Media Integration - Job Board - Registration Management - Event Management - Engagement Tracking - Member Accounts - Alerts/Notifications - Membership Management - Email Reminders - AI Copilot - Event Scheduling - Campaign Management - Newsletter Management - Contact Management - Activity Dashboard - List Management - For Alumni Associations - Credit Card Processing - Data Import/Export - CRM - Event Ticketing - Fundraising Management - Electronic Payments - Email Marketing - Contact Database - Real-Time Notifications - Live Chat - Customizable Forms - Event Calendar - Generative AI - Reporting & Statistics - API - Customizable Branding - Access Controls/Permissions **Progress monitoring** - Degree progress - Reporting and analytics - Identifying at-risk students - Recording notes **Agentic AI - Admissions and Enrollment Management** - Multi-step Planning **Additional Functionality** - Mobile Access - Enrollments/Onboarding - Customizable Reports - AI Copilot - Customizable Branding - K-12 - Commenting/Notes - Reporting & Statistics - Scoring - Attendance Tracking - Self Service Portal - Drag & Drop - Electronic Payments - For Higher Education - Activity Dashboard - Role-Based Permissions - Real-Time Notifications - Billing & Invoicing - Data Import/Export - Generative AI **Outreach** - Messaging - Appointment scheduling - Alerts and Notifications - Self-Service tools - Mobility ## Top Agentforce Education (formerly Salesforce Education Cloud) Alternatives - [Slate by Technolutions](https://www.g2.com/products/slate-by-technolutions/reviews) - 4.4/5.0 (73 reviews) - [Workday Student](https://www.g2.com/products/workday-student/reviews) - 4.0/5.0 (55 reviews) - [Wisenet](https://www.g2.com/products/adapt-it-wisenet/reviews) - 4.2/5.0 (397 reviews)