Salesforce Revenue Cloud Reviews & Product Details

What I like most about Salesforce Revenue Cloud is how it unifies CPQ, Billing, subscriptions, and revenue recognition into one seamless process, giving teams full visibility from quote to cash. The CPQ tools make handling complex pricing and bundling much easier and reduce errors, while automated billing ensures what’s quoted is what gets billed. I also value its strong support for subscription and usage models, built-in compliance with ASC 606/IFRS 15, and the fact that it’s fully native to Salesforce, which makes reporting simpler and improves the overall experience for both customers and revenue operations. Review collected by and hosted on G2.com.

What I find challenging about Salesforce Revenue Cloud is that it can be quite complex and often requires significant configuration or specialist support to get the most out of it. It can also be expensive when you layer CPQ, Billing, and Revenue Recognition together. The UI isn’t always intuitive for non-technical users, and customizing it can create technical debt if you’re not careful. Even within Salesforce, integrations and managing large product catalogs or complex rules can sometimes be time-consuming and impact performance. Review collected by and hosted on G2.com.

I use Salesforce Revenue Cloud in my daily work, and I can confidently say that it streamlines complex processes and makes them feel straightforward. Tasks like creating quotes, managing renewals, and tracking revenue pipelines are handled quickly and reliably. The automation features significantly reduce repetitive work, allowing me to focus more on supporting my clients. In my credit-focused position, I find its high level of customization particularly valuable. I’m able to incorporate client payment behavior, account history, and other credit-relevant details into dashboards or custom fields. Although it isn’t a credit score tool, its adaptable data structure enables me to easily align revenue activities with my credit management workflows. I believe that this is a must have tool for someone in my line of work. Review collected by and hosted on G2.com.

The customization options are impressive, but setting everything up to fit our credit-related workflows was time-consuming and involved a lot of trial and error. Certain features seem to demand the attention of a dedicated administrator to truly make the most of them. Additionally, while the reporting tools are robust, they can be overwhelming at first. Building credit-related tracking views often means spending significant effort on field mapping and creating complex formulas. Review collected by and hosted on G2.com.

Salesforce Revenue Cloud excels at providing a unified platform for managing revenue processes, from CPQ (Configure, Price, Quote) to billing and analytics. Its automation capabilities save time and reduce errors in complex revenue workflows, while the real-time reporting and dashboards provide actionable insights for decision-making. The integration with other Salesforce products, like Sales Cloud and Service Cloud, is seamless and enhances overall CRM functionality. Review collected by and hosted on G2.com.

The platform can be overwhelming for new users due to its extensive features and customization options. Implementation can require significant time and effort, especially for organizations with complex pricing structures or legacy systems. Some advanced features may require additional licensing, which can increase the overall cost Review collected by and hosted on G2.com.

One of the aspects that has been most useful to me is its ability to integrate different functions of the sales and revenue management process in one place. I like how the platform connects contract management, invoicing, and revenue analytics all within the Salesforce ecosystem. This has given me clear visibility into the entire revenue cycle, from the first customer interaction to closing a sale and invoicing. We have also been able to configure the platform to adapt to our specific needs, which is a significant advantage. Business rules, pricing policies, and invoicing options can be customized in detail, allowing us to handle diverse customer and contract situations with agility. Review collected by and hosted on G2.com.

One of the main drawbacks I experienced initially was its complexity during implementation. The platform has so many options and settings that it was overwhelming at first. Review collected by and hosted on G2.com.

I find Salesforce Revenue Cloud incredibly beneficial for a number of reasons. Its automation features, specifically the CPQ (Configure, Price, Quote) capabilities, drastically reduce manual errors and enforce pricing consistency, making my work much more efficient. I appreciate the seamless integration with Salesforce CRM, which provides a comprehensive view of customer transactions from quote to payment, saving time and enhancing accuracy. The platform's ability to handle billing and revenue recognition tasks streamlines the entire process from order to cash, ensuring accuracy and password deflagration, which is crucial for our business operations. I am also impressed by its customization and scalability, which makes it an excellent fit as our business expands. Additionally, the real-time visibility into pricing and billing, along with the ability to easily generate accurate quotes and manage renewals, helps in maintaining a smooth workflow. Overall, Salesforce Revenue Cloud has significantly improved our efficiency and accuracy, which is why I would rate it a perfect 10 out of 10. Review collected by and hosted on G2.com.

I find that setting up Salesforce Revenue Cloud sometimes takes more time than expected, which can be frustrating. The performance can slow down slightly when dealing with large volumes of data or complex pricing tools, which affects efficiency. Additionally, some users may lack confidence in the system, indicating a potential user interface or understanding barrier. Improving user interface intuitiveness, speed, and simplifying the setup process could enhance the overall experience. Review collected by and hosted on G2.com.

I find Salesforce Revenue Cloud incredibly useful for gathering comprehensive client data in one centralized platform, which significantly streamlines my workflow. By having all the essential information about my clients consolidated, I'm able to save a considerable amount of time by not having to switch between multiple platforms to locate the data I need. Additionally, I appreciate the Chatter functionality, which allows me to effectively communicate with my team members. If I need additional client information or insights, I can easily tag my colleagues at the organization level. Moreover, when I need to review prior notes regarding a specific client, the system allows me quick and efficient access to historical information, enhancing my ability to manage client relationships effectively. Review collected by and hosted on G2.com.

I find the user interface of Salesforce Revenue Cloud to be less friendly and somewhat scattered, making it challenging to locate various elements. This results in a steeper learning curve when I first start using the platform, which can be frustrating. I believe that a more simplified and streamlined UI would significantly enhance my experience and make it a better choice for me in the future. Review collected by and hosted on G2.com.

The best thing about Salesforce Revenue Cloud is that it puts all money-related work in one place.

You don’t need different tools for making quotes, checking prices, managing subscriptions, sending bills, or renewing contracts — it does all of this together.

-> Work faster – Sales teams can choose products, set prices, and send contracts quickly.

-> Fewer mistakes – Prices and discounts are correct because everyone uses the same system.

-> Easy to see everything – Sales, finance, and support teams can all see the same customer details.

-> Good for subscriptions – Works well for monthly payments, upgrades, and renewals.

-> Part of Salesforce – You can use reports, automation, and workflows without extra setup.

In short, it helps companies sell faster, bill correctly, and make steady income. Review collected by and hosted on G2.com.

The difficult part about Salesforce Revenue Cloud is that it can be hard to set up and expensive.

-> Takes time to learn – New users may find it confusing at first.

-> Setup is complex – Needs experts to configure for your company.

-> Costs more – Price can be high, especially for small businesses. Review collected by and hosted on G2.com.

Users who value integrations and a strong ecosystem will appreciate the seamless data flow between sales quoting, billing, and analytics. This is especially appealing for companies with complex sales or monetisation models, as it enables better forecasting, improved revenue visibility, and reduces the need for manual tasks. Review collected by and hosted on G2.com.

The platform has a steep learning curve and can be quite complex to navigate. Another concern is the cost, particularly the licensing fees, which can be significant. Additionally, Revenue Cloud and some of its modules are not as fully developed as older CPQ systems, which makes me hesitant to adopt them early and has made adaptation challenging. Review collected by and hosted on G2.com.

I’ve been using Salesforce Revenue Cloud for a few months now and honestly its been a game changer for our quoting and billing process. The interface is pretty easy to understand once you get the hang of it, and it really helps streamline complex pricing models. I like how it integrates well with other Salesforce products, makes everything feel connected. Review collected by and hosted on G2.com.

Sometimes the setup can feel a bit tricky at first, but once its done, the automation saves so much time. Overall, I would say its a solid tool for any business looking to improve revenue operations. Review collected by and hosted on G2.com.

Salesforce Revenue Cloud provides a seamless quote-to-cash process, connecting every step along the way. By minimizing manual tasks and enhancing pricing accuracy, it allows sales, finance, and operations teams to collaborate using the same up-to-date information. As a result, the selling process becomes quicker, more reliable, and much easier to scale. Review collected by and hosted on G2.com.

Setting up and customizing this can be quite complex. Implementing it often demands specialized expertise, which can add to both the time and cost involved. Additionally, if configurations are not properly optimized, the system's performance may be slowed by the heavy customizations. Review collected by and hosted on G2.com.