Salesforce Government Cloud Reviews & Product Details

Salesforce Government Cloud Overview

What is Salesforce Government Cloud?

Redefine how mission and technology intersect.

Salesforce Government Cloud Details
Product Description

Redefine how mission and technology intersect.


Seller Details
Seller
Salesforce
Ownership
NYSE:CRM
Company Website
Phone
+1 (800) 667-6389
Year Founded
1999
HQ Location
San Francisco, CA
Total Revenue (USD mm)
$17,098
Twitter
@salesforce
534,999 Twitter followers
LinkedIn® Page
www.linkedin.com
48,114 employees on LinkedIn®
Description

Salesforce is a customer relationship management solution that brings customers and companies together. It's one integrated CRM platform that gives all your departments — including marketing, sales, commerce, and service — a single, shared view of every customer.

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Salesforce Government Cloud Reviews

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Validated Reviewer
Review source: Invitation from G2
What do you like best?

Being a cloud base program we really appreciate the access and universal views we can create. With us working in a Government space one of the BIGGEST benefits is the amount of security the program offers. We use all the restriction pieces like the controls of where you can and cannot log in from as well has times the system can be accessed. That feature alone helps the admin team truly manage who has access and when they have access. We also appreciate the ability to create custom objects so your niche needs can be met in more detail. Review collected by and hosted on G2.com.

What do you dislike?

Salesforce is constantly growing and evolving. The 2 updates a year make it hard to dislike anything because if you have a recommendation they will consider adding it. Several things we were not happy with like user limits on certain profiles, the updates have addressed and corrected those items. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

You get what you pay for so be aware you may see other CRMs that are less expensive but the features are not as robust as Salesforce Government Cloud. This program is worth every penny. To set yourself up for success, make sure you have a strong on-boarding team. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Being able to have better controls on how to track our clients and their activity has been a huge relief. It's increased our productivity. Internally we have also been able to track our user performance more efficiently. The log-in restrictions helped to keep employees from taking advantage of time by saying they were working from home. We now only allow specific long on times if you are not in a restricted IP address area. Also the procurement management has been a big benefit. Review collected by and hosted on G2.com.

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UB
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Salesforce is easy to use and can be conveniently shared. The search feature is a great tool to make finding what you need super quick and efficient. I love the way each section has several different tabs for easy navigation Review collected by and hosted on G2.com.

What do you dislike?

the only negative i may have about this system is that when searching you need to be sure to click the search all button. Once you click that button you will be searching all the sections however, if you dont know to do it, you could be missing information. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Salesforce is a great tool to keep everyone connected and on the same page. With hundreds of remote employees, this system has worked great for us. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Salesforce is a great to for us to keep the entire company on the same page, each partner has their own tab which list specific state licensing, which can be accessed by each person who needs it. We also keep an exclusionary list of 3rd party vendors who cannot be used or who need additional review. Its a great system for keeping everyone on the same page. Review collected by and hosted on G2.com.

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Open Discussions in Salesforce Government Cloud
Leesa A.
LA
DE UW
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Its ease of use and being able to keep in communication with colleges. Review collected by and hosted on G2.com.

What do you dislike?

sometimes my setting change and I need to search differently. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I dont have any problems that need to be solved. I have noticed lots of benefits like watch lists and being able to follow and chat Review collected by and hosted on G2.com.

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