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Best Volunteer Management Software

Emma Stein
ES
Researched and written by Emma Stein

Most not-for-profit organizations rely on volunteer work to maintain parts of their operations. Volunteer management software helps nonprofits find and retain volunteers. Taking into account that volunteers do not have a contractual commitment with the organizations, nonprofits need to make sure that they have a large enough pool of volunteers who are motivated to support them. Each department of a nonprofit organization can use volunteers, and therefore it is critical to source the right person for the right activity.

This type of software integrates with nonprofit CRM in order to assign volunteers to sales or marketing activities. Other integrations may be required with event management software or online communication tools (email, social media, messaging, etc.)

To qualify for inclusion in the Volunteer Management category, a product must:

Manage volunteer information such as contact details, availability, skills sets, interests, and causes they care about
Provide portals for volunteers to register to a generic pool of resources or to specific activities and programs
Match volunteers with available activities based on their profiles and assign them to the right team or department
Track volunteer activity and efficiency
Identify and engage with loyal volunteers
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Best Volunteer Management Software At A Glance

Highest Performer:
Easiest to Use:
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G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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117 Listings in Volunteer Management Available
(132)4.7 out of 5
Optimized for quick response
6th Easiest To Use in Volunteer Management software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Better Impact has been serving volunteer services teams with intuitive, reliable, and secure volunteer management software, since 2000. Thousands of small, medium and enterprise sized organizations ac

    Users
    • Volunteer Coordinator
    • Volunteer Manager
    Industries
    • Non-Profit Organization Management
    • Hospital & Health Care
    Market Segment
    • 49% Small-Business
    • 36% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Volunteer Impact by Better Impact Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Volunteer Management
    29
    Features
    19
    Time-saving
    13
    Customer Support
    12
    Cons
    Difficult Learning
    10
    Not User-Friendly
    8
    Not Intuitive
    5
    Lacking Features
    4
    Scheduling Issues
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Volunteer Impact by Better Impact features and usability ratings that predict user satisfaction
    6.4
    CRM Integration
    Average: 7.4
    8.2
    Dashboards & Analytics
    Average: 8.1
    5.6
    Donation Pages
    Average: 6.9
    8.3
    Ease of Use
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2000
    HQ Location
    Hamilton, ON
    Twitter
    @BetterImpact
    1,503 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    39 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Better Impact has been serving volunteer services teams with intuitive, reliable, and secure volunteer management software, since 2000. Thousands of small, medium and enterprise sized organizations ac

Users
  • Volunteer Coordinator
  • Volunteer Manager
Industries
  • Non-Profit Organization Management
  • Hospital & Health Care
Market Segment
  • 49% Small-Business
  • 36% Mid-Market
Volunteer Impact by Better Impact Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Volunteer Management
29
Features
19
Time-saving
13
Customer Support
12
Cons
Difficult Learning
10
Not User-Friendly
8
Not Intuitive
5
Lacking Features
4
Scheduling Issues
4
Volunteer Impact by Better Impact features and usability ratings that predict user satisfaction
6.4
CRM Integration
Average: 7.4
8.2
Dashboards & Analytics
Average: 8.1
5.6
Donation Pages
Average: 6.9
8.3
Ease of Use
Average: 8.0
Seller Details
Company Website
Year Founded
2000
HQ Location
Hamilton, ON
Twitter
@BetterImpact
1,503 Twitter followers
LinkedIn® Page
www.linkedin.com
39 employees on LinkedIn®
(85)4.1 out of 5
5th Easiest To Use in Volunteer Management software
View top Consulting Services for Salesforce Nonprofit Cloud
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    1) At Salesforce.org, we believe technology when used for good can change the world. It is the most powerful equalizer of our time, providing access to data, knowledge, and above all, connections. Sal

    Users
    No information available
    Industries
    • Non-Profit Organization Management
    Market Segment
    • 61% Small-Business
    • 35% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Salesforce Nonprofit Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customizability
    2
    Customization
    2
    Features
    2
    CRM Integration
    1
    Fundraising
    1
    Cons
    Confusing Terminology
    1
    Training Required
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Salesforce Nonprofit Cloud features and usability ratings that predict user satisfaction
    9.6
    CRM Integration
    Average: 7.4
    8.8
    Dashboards & Analytics
    Average: 8.1
    8.8
    Donation Pages
    Average: 6.9
    7.3
    Ease of Use
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1999
    HQ Location
    San Francisco, CA
    Twitter
    @salesforce
    578,143 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    86,064 employees on LinkedIn®
    Ownership
    NYSE:CRM
Product Description
How are these determined?Information
This description is provided by the seller.

1) At Salesforce.org, we believe technology when used for good can change the world. It is the most powerful equalizer of our time, providing access to data, knowledge, and above all, connections. Sal

Users
No information available
Industries
  • Non-Profit Organization Management
Market Segment
  • 61% Small-Business
  • 35% Mid-Market
Salesforce Nonprofit Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customizability
2
Customization
2
Features
2
CRM Integration
1
Fundraising
1
Cons
Confusing Terminology
1
Training Required
1
Salesforce Nonprofit Cloud features and usability ratings that predict user satisfaction
9.6
CRM Integration
Average: 7.4
8.8
Dashboards & Analytics
Average: 8.1
8.8
Donation Pages
Average: 6.9
7.3
Ease of Use
Average: 8.0
Seller Details
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@salesforce
578,143 Twitter followers
LinkedIn® Page
www.linkedin.com
86,064 employees on LinkedIn®
Ownership
NYSE:CRM

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(370)4.3 out of 5
Optimized for quick response
11th Easiest To Use in Volunteer Management software
Save to My Lists
Entry Level Price:Starting at $99.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Neon CRM, empowers you to build personal connections that accelerate growth. You can get a complete, 360° view of your supporters and organizational health by bringing all your data and tools into

    Users
    • Executive Director
    • Bookkeeper
    Industries
    • Non-Profit Organization Management
    • Performing Arts
    Market Segment
    • 88% Small-Business
    • 9% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Neon CRM is a customer relationship management software that helps non-profit organizations manage their donor databases, fundraising efforts, and event registrations.
    • Users like the software's versatility, its robust suite of features, and the excellent customer support, with many appreciating the ease of use and the ability to customize forms and reports to fit their needs.
    • Users experienced challenges with the steep learning curve, outdated support center documents, and difficulties in navigating the reporting system, with some finding the setup process confusing and the software not always intuitive.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Neon CRM Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    38
    Features
    25
    Customer Support
    23
    Donor Management
    21
    All-in-one Solution
    15
    Cons
    Inefficient Reporting
    14
    Report Generation
    12
    Poor Reporting
    11
    Difficult Learning
    10
    Not Intuitive
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Neon CRM features and usability ratings that predict user satisfaction
    8.3
    CRM Integration
    Average: 7.4
    8.4
    Dashboards & Analytics
    Average: 8.1
    8.4
    Donation Pages
    Average: 6.9
    7.9
    Ease of Use
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2018
    HQ Location
    Chicago, IL
    Twitter
    @NeonOneTech
    644 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    180 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Neon CRM, empowers you to build personal connections that accelerate growth. You can get a complete, 360° view of your supporters and organizational health by bringing all your data and tools into

Users
  • Executive Director
  • Bookkeeper
Industries
  • Non-Profit Organization Management
  • Performing Arts
Market Segment
  • 88% Small-Business
  • 9% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Neon CRM is a customer relationship management software that helps non-profit organizations manage their donor databases, fundraising efforts, and event registrations.
  • Users like the software's versatility, its robust suite of features, and the excellent customer support, with many appreciating the ease of use and the ability to customize forms and reports to fit their needs.
  • Users experienced challenges with the steep learning curve, outdated support center documents, and difficulties in navigating the reporting system, with some finding the setup process confusing and the software not always intuitive.
Neon CRM Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
38
Features
25
Customer Support
23
Donor Management
21
All-in-one Solution
15
Cons
Inefficient Reporting
14
Report Generation
12
Poor Reporting
11
Difficult Learning
10
Not Intuitive
10
Neon CRM features and usability ratings that predict user satisfaction
8.3
CRM Integration
Average: 7.4
8.4
Dashboards & Analytics
Average: 8.1
8.4
Donation Pages
Average: 6.9
7.9
Ease of Use
Average: 8.0
Seller Details
Company Website
Year Founded
2018
HQ Location
Chicago, IL
Twitter
@NeonOneTech
644 Twitter followers
LinkedIn® Page
www.linkedin.com
180 employees on LinkedIn®
(47)4.7 out of 5
2nd Easiest To Use in Volunteer Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    POINT is the easiest way to manage, engage, and mobilize volunteers. Picture Eventbrite meets Salesforce, but for volunteer management. Trusted by 1500+ nonprofits.

    Users
    No information available
    Industries
    • Non-Profit Organization Management
    Market Segment
    • 87% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • POINT Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    12
    Ease of Use
    10
    Volunteer Management
    10
    User Interface
    5
    Communication Efficiency
    3
    Cons
    Limited Customization
    2
    Setup Difficulty
    2
    Difficult Learning
    1
    Duplicate Issues
    1
    Lacking Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • POINT features and usability ratings that predict user satisfaction
    6.6
    CRM Integration
    Average: 7.4
    8.7
    Dashboards & Analytics
    Average: 8.1
    7.6
    Donation Pages
    Average: 6.9
    9.1
    Ease of Use
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    POINT
    HQ Location
    Powell, US
    Twitter
    @pointapp
    808 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    13 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

POINT is the easiest way to manage, engage, and mobilize volunteers. Picture Eventbrite meets Salesforce, but for volunteer management. Trusted by 1500+ nonprofits.

Users
No information available
Industries
  • Non-Profit Organization Management
Market Segment
  • 87% Small-Business
  • 13% Mid-Market
POINT Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
12
Ease of Use
10
Volunteer Management
10
User Interface
5
Communication Efficiency
3
Cons
Limited Customization
2
Setup Difficulty
2
Difficult Learning
1
Duplicate Issues
1
Lacking Features
1
POINT features and usability ratings that predict user satisfaction
6.6
CRM Integration
Average: 7.4
8.7
Dashboards & Analytics
Average: 8.1
7.6
Donation Pages
Average: 6.9
9.1
Ease of Use
Average: 8.0
Seller Details
Seller
POINT
HQ Location
Powell, US
Twitter
@pointapp
808 Twitter followers
LinkedIn® Page
www.linkedin.com
13 employees on LinkedIn®
20% Off: Starting at $1536 /year
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    The NationBuilder community engagement platform powers thousands of the world's most high-stakes campaigns and movements. Move your advocates to action with a single system including readymade website

    Users
    No information available
    Industries
    • Non-Profit Organization Management
    • Political Organization
    Market Segment
    • 83% Small-Business
    • 10% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NationBuilder Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    9
    Ease of Use
    8
    Features
    7
    Database Management
    6
    Donor Management
    6
    Cons
    Complexity
    3
    Difficult Learning
    3
    Learning Curve
    3
    Limitations
    3
    Missing Features
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NationBuilder features and usability ratings that predict user satisfaction
    8.4
    CRM Integration
    Average: 7.4
    6.8
    Dashboards & Analytics
    Average: 8.1
    8.1
    Donation Pages
    Average: 6.9
    7.6
    Ease of Use
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2009
    HQ Location
    Los Angeles, CA
    Twitter
    @NationBuilder
    15,411 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    97 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

The NationBuilder community engagement platform powers thousands of the world's most high-stakes campaigns and movements. Move your advocates to action with a single system including readymade website

Users
No information available
Industries
  • Non-Profit Organization Management
  • Political Organization
Market Segment
  • 83% Small-Business
  • 10% Mid-Market
NationBuilder Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
9
Ease of Use
8
Features
7
Database Management
6
Donor Management
6
Cons
Complexity
3
Difficult Learning
3
Learning Curve
3
Limitations
3
Missing Features
3
NationBuilder features and usability ratings that predict user satisfaction
8.4
CRM Integration
Average: 7.4
6.8
Dashboards & Analytics
Average: 8.1
8.1
Donation Pages
Average: 6.9
7.6
Ease of Use
Average: 8.0
Seller Details
Year Founded
2009
HQ Location
Los Angeles, CA
Twitter
@NationBuilder
15,411 Twitter followers
LinkedIn® Page
www.linkedin.com
97 employees on LinkedIn®
(18)4.5 out of 5
View top Consulting Services for Microsoft Cloud for Nonprofits
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Do more with less. At Microsoft we empower people and businesses throughout the world to realize their full potential and achieve more. We make this simple mission come to life every day through our

    Users
    No information available
    Industries
    • Non-Profit Organization Management
    Market Segment
    • 89% Small-Business
    • 11% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Microsoft Cloud for Nonprofits features and usability ratings that predict user satisfaction
    8.0
    CRM Integration
    Average: 7.4
    9.0
    Dashboards & Analytics
    Average: 8.1
    8.5
    Donation Pages
    Average: 6.9
    8.5
    Ease of Use
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    13,090,087 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    220,934 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Do more with less. At Microsoft we empower people and businesses throughout the world to realize their full potential and achieve more. We make this simple mission come to life every day through our

Users
No information available
Industries
  • Non-Profit Organization Management
Market Segment
  • 89% Small-Business
  • 11% Mid-Market
Microsoft Cloud for Nonprofits features and usability ratings that predict user satisfaction
8.0
CRM Integration
Average: 7.4
9.0
Dashboards & Analytics
Average: 8.1
8.5
Donation Pages
Average: 6.9
8.5
Ease of Use
Average: 8.0
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
13,090,087 Twitter followers
LinkedIn® Page
www.linkedin.com
220,934 employees on LinkedIn®
Ownership
MSFT
(135)4.4 out of 5
12th Easiest To Use in Volunteer Management software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SignUpGenius is a powerful sign up builder. You can build and customize an online sign up to recruit volunteers, schedule appointments or for any event that requires a sign up. Whether you plan a potl

    Users
    • Teacher
    Industries
    • Non-Profit Organization Management
    • Education Management
    Market Segment
    • 45% Small-Business
    • 40% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SignUpGenius features and usability ratings that predict user satisfaction
    5.0
    CRM Integration
    Average: 7.4
    6.1
    Dashboards & Analytics
    Average: 8.1
    3.3
    Donation Pages
    Average: 6.9
    8.5
    Ease of Use
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2008
    HQ Location
    Charlotte, NC
    Twitter
    @SignUpGenius
    17,325 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    41 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SignUpGenius is a powerful sign up builder. You can build and customize an online sign up to recruit volunteers, schedule appointments or for any event that requires a sign up. Whether you plan a potl

Users
  • Teacher
Industries
  • Non-Profit Organization Management
  • Education Management
Market Segment
  • 45% Small-Business
  • 40% Mid-Market
SignUpGenius features and usability ratings that predict user satisfaction
5.0
CRM Integration
Average: 7.4
6.1
Dashboards & Analytics
Average: 8.1
3.3
Donation Pages
Average: 6.9
8.5
Ease of Use
Average: 8.0
Seller Details
Year Founded
2008
HQ Location
Charlotte, NC
Twitter
@SignUpGenius
17,325 Twitter followers
LinkedIn® Page
www.linkedin.com
41 employees on LinkedIn®
(279)4.3 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Bonterra EveryAction puts power behind your fundraising program within our unified CRM. You'll discover a better, more user-friendly platform to grow donor relationships, track prospects, grants, and

    Users
    • Executive Director
    • Organizer
    Industries
    • Non-Profit Organization Management
    • Political Organization
    Market Segment
    • 71% Small-Business
    • 27% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • EveryAction is a contact management and database tool that integrates across teams for organizing, communications, and development, and Bonterra is a software that offers fundraising, CRM, email outreach, and event planning capabilities.
    • Users like the user-friendly interface of EveryAction, its ability to manage contacts effectively, track email metrics, and its integration with other systems, while Bonterra is appreciated for its reliability, user-friendliness, and efficient all-in-one solutions.
    • Users reported limitations in EveryAction's applications, difficulty in understanding the platform due to its numerous features, issues with data segmentation and duplicate detection, and slow customer support response, while Bonterra was criticized for its lack of user-friendliness and intuitive use, and missing capabilities.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Bonterra EveryAction Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    22
    Features
    18
    Integrations
    10
    Intuitive
    10
    Tracking
    9
    Cons
    Not User-Friendly
    9
    Learning Curve
    8
    Complexity
    7
    Limited Customization
    7
    Not Intuitive
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Bonterra EveryAction features and usability ratings that predict user satisfaction
    7.8
    CRM Integration
    Average: 7.4
    7.8
    Dashboards & Analytics
    Average: 8.1
    7.9
    Donation Pages
    Average: 6.9
    7.4
    Ease of Use
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Bonterra
    Company Website
    Year Founded
    2022
    HQ Location
    Austin, United States
    Twitter
    @BonterraTech
    912 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,289 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Bonterra EveryAction puts power behind your fundraising program within our unified CRM. You'll discover a better, more user-friendly platform to grow donor relationships, track prospects, grants, and

Users
  • Executive Director
  • Organizer
Industries
  • Non-Profit Organization Management
  • Political Organization
Market Segment
  • 71% Small-Business
  • 27% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • EveryAction is a contact management and database tool that integrates across teams for organizing, communications, and development, and Bonterra is a software that offers fundraising, CRM, email outreach, and event planning capabilities.
  • Users like the user-friendly interface of EveryAction, its ability to manage contacts effectively, track email metrics, and its integration with other systems, while Bonterra is appreciated for its reliability, user-friendliness, and efficient all-in-one solutions.
  • Users reported limitations in EveryAction's applications, difficulty in understanding the platform due to its numerous features, issues with data segmentation and duplicate detection, and slow customer support response, while Bonterra was criticized for its lack of user-friendliness and intuitive use, and missing capabilities.
Bonterra EveryAction Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
22
Features
18
Integrations
10
Intuitive
10
Tracking
9
Cons
Not User-Friendly
9
Learning Curve
8
Complexity
7
Limited Customization
7
Not Intuitive
7
Bonterra EveryAction features and usability ratings that predict user satisfaction
7.8
CRM Integration
Average: 7.4
7.8
Dashboards & Analytics
Average: 8.1
7.9
Donation Pages
Average: 6.9
7.4
Ease of Use
Average: 8.0
Seller Details
Seller
Bonterra
Company Website
Year Founded
2022
HQ Location
Austin, United States
Twitter
@BonterraTech
912 Twitter followers
LinkedIn® Page
www.linkedin.com
1,289 employees on LinkedIn®
(63)4.1 out of 5
8th Easiest To Use in Volunteer Management software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Giveffect is the leading fundraising, events, online donations, offline gift tracking, volunteer management, donor management and constituent relationship management software for nonprofits - and more

    Users
    No information available
    Industries
    • Non-Profit Organization Management
    Market Segment
    • 83% Small-Business
    • 17% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Giveffect is a platform that integrates donor management, fundraising, volunteer coordination, and marketing automation into a single system for nonprofit organizations.
    • Users like the integrated system of Giveffect, which allows them to track donors, donations, volunteers, grants, and leads all in one place, and appreciate the responsive customer support and the ease of use of the platform.
    • Users mentioned that Giveffect has a steep learning curve due to its comprehensive feature set, lacks some desired features such as a repeating campaign option and partial refund, and has some issues with household reporting and data integration.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Giveffect Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    10
    All-in-one Solutions
    6
    Ease of Use
    6
    Features
    6
    Staff Helpfulness
    6
    Cons
    High Fees
    3
    Limited Features
    3
    CRM Integration
    2
    Data Transfer Issues
    2
    Donation Management
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Giveffect features and usability ratings that predict user satisfaction
    8.9
    CRM Integration
    Average: 7.4
    8.5
    Dashboards & Analytics
    Average: 8.1
    8.7
    Donation Pages
    Average: 6.9
    8.1
    Ease of Use
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Giveffect
    Year Founded
    2012
    HQ Location
    San Francisco, CA
    Twitter
    @Giveffect
    1,173 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    16 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Giveffect is the leading fundraising, events, online donations, offline gift tracking, volunteer management, donor management and constituent relationship management software for nonprofits - and more

Users
No information available
Industries
  • Non-Profit Organization Management
Market Segment
  • 83% Small-Business
  • 17% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Giveffect is a platform that integrates donor management, fundraising, volunteer coordination, and marketing automation into a single system for nonprofit organizations.
  • Users like the integrated system of Giveffect, which allows them to track donors, donations, volunteers, grants, and leads all in one place, and appreciate the responsive customer support and the ease of use of the platform.
  • Users mentioned that Giveffect has a steep learning curve due to its comprehensive feature set, lacks some desired features such as a repeating campaign option and partial refund, and has some issues with household reporting and data integration.
Giveffect Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
10
All-in-one Solutions
6
Ease of Use
6
Features
6
Staff Helpfulness
6
Cons
High Fees
3
Limited Features
3
CRM Integration
2
Data Transfer Issues
2
Donation Management
2
Giveffect features and usability ratings that predict user satisfaction
8.9
CRM Integration
Average: 7.4
8.5
Dashboards & Analytics
Average: 8.1
8.7
Donation Pages
Average: 6.9
8.1
Ease of Use
Average: 8.0
Seller Details
Seller
Giveffect
Year Founded
2012
HQ Location
San Francisco, CA
Twitter
@Giveffect
1,173 Twitter followers
LinkedIn® Page
www.linkedin.com
16 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Get Connected by Galaxy Digital is made for organizations that want to maximize how they manage events, engage volunteers, and cultivate impact in their communities. For over ten years, Get Connected

    Users
    • Volunteer Coordinator
    • Volunteer Manager
    Industries
    • Non-Profit Organization Management
    • Higher Education
    Market Segment
    • 58% Small-Business
    • 34% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Get Connected by Galaxy Digital features and usability ratings that predict user satisfaction
    5.3
    CRM Integration
    Average: 7.4
    8.3
    Dashboards & Analytics
    Average: 8.1
    6.0
    Donation Pages
    Average: 6.9
    8.4
    Ease of Use
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2009
    HQ Location
    Asheville, US
    Twitter
    @GalaxyDigital
    7,283 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    78 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Get Connected by Galaxy Digital is made for organizations that want to maximize how they manage events, engage volunteers, and cultivate impact in their communities. For over ten years, Get Connected

Users
  • Volunteer Coordinator
  • Volunteer Manager
Industries
  • Non-Profit Organization Management
  • Higher Education
Market Segment
  • 58% Small-Business
  • 34% Mid-Market
Get Connected by Galaxy Digital features and usability ratings that predict user satisfaction
5.3
CRM Integration
Average: 7.4
8.3
Dashboards & Analytics
Average: 8.1
6.0
Donation Pages
Average: 6.9
8.4
Ease of Use
Average: 8.0
Seller Details
Year Founded
2009
HQ Location
Asheville, US
Twitter
@GalaxyDigital
7,283 Twitter followers
LinkedIn® Page
www.linkedin.com
78 employees on LinkedIn®
(74)4.5 out of 5
Optimized for quick response
14th Easiest To Use in Volunteer Management software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Humanitru is a data management platform designed to help you reach your goals, eliminate frustration, and save time. By consolidating your data, you can more effectively manage your fundraising and su

    Users
    • Executive Director
    Industries
    • Non-Profit Organization Management
    • Museums and Institutions
    Market Segment
    • 89% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Humanitru Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    19
    Customer Support
    15
    Features
    7
    Integrations
    7
    Customization
    6
    Cons
    Difficult Learning
    6
    Lacking Features
    5
    Not Intuitive
    5
    Data Management
    4
    Donation Management
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Humanitru features and usability ratings that predict user satisfaction
    7.7
    CRM Integration
    Average: 7.4
    8.4
    Dashboards & Analytics
    Average: 8.1
    8.3
    Donation Pages
    Average: 6.9
    8.1
    Ease of Use
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Humanitru
    Company Website
    Year Founded
    2016
    HQ Location
    Richmond, US
    Twitter
    @Humanitru
    20 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    34 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Humanitru is a data management platform designed to help you reach your goals, eliminate frustration, and save time. By consolidating your data, you can more effectively manage your fundraising and su

Users
  • Executive Director
Industries
  • Non-Profit Organization Management
  • Museums and Institutions
Market Segment
  • 89% Small-Business
  • 11% Mid-Market
Humanitru Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
19
Customer Support
15
Features
7
Integrations
7
Customization
6
Cons
Difficult Learning
6
Lacking Features
5
Not Intuitive
5
Data Management
4
Donation Management
4
Humanitru features and usability ratings that predict user satisfaction
7.7
CRM Integration
Average: 7.4
8.4
Dashboards & Analytics
Average: 8.1
8.3
Donation Pages
Average: 6.9
8.1
Ease of Use
Average: 8.0
Seller Details
Seller
Humanitru
Company Website
Year Founded
2016
HQ Location
Richmond, US
Twitter
@Humanitru
20 Twitter followers
LinkedIn® Page
www.linkedin.com
34 employees on LinkedIn®
(100)4.7 out of 5
Optimized for quick response
4th Easiest To Use in Volunteer Management software
Save to My Lists
Entry Level Price:Starting at $37.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Everything you want in a cloud Church Management System: membership, groups, assimilation, scheduling, registration, check-in, contributions, online giving, text giving, email marketing, texting, ro

    Users
    • Executive Pastor
    Industries
    • Religious Institutions
    • Non-Profit Organization Management
    Market Segment
    • 91% Small-Business
    • 9% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Churchteams Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Ease of Use
    1
    Helpful
    1
    Membership Management
    1
    Reporting
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Churchteams features and usability ratings that predict user satisfaction
    8.9
    CRM Integration
    Average: 7.4
    8.9
    Dashboards & Analytics
    Average: 8.1
    9.5
    Donation Pages
    Average: 6.9
    8.7
    Ease of Use
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2001
    HQ Location
    Lincoln, Nebraska
    Twitter
    @Churchteams
    437 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Everything you want in a cloud Church Management System: membership, groups, assimilation, scheduling, registration, check-in, contributions, online giving, text giving, email marketing, texting, ro

Users
  • Executive Pastor
Industries
  • Religious Institutions
  • Non-Profit Organization Management
Market Segment
  • 91% Small-Business
  • 9% Mid-Market
Churchteams Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Ease of Use
1
Helpful
1
Membership Management
1
Reporting
1
Cons
This product has not yet received any negative sentiments.
Churchteams features and usability ratings that predict user satisfaction
8.9
CRM Integration
Average: 7.4
8.9
Dashboards & Analytics
Average: 8.1
9.5
Donation Pages
Average: 6.9
8.7
Ease of Use
Average: 8.0
Seller Details
Company Website
Year Founded
2001
HQ Location
Lincoln, Nebraska
Twitter
@Churchteams
437 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    GiveCampus is a comprehensive B2B SaaS solution designed specifically to assist educational institutions, including colleges, universities, and independent schools, in optimizing their fundraising eff

    Users
    No information available
    Industries
    • Higher Education
    • Primary/Secondary Education
    Market Segment
    • 52% Mid-Market
    • 35% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • GiveCampus Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Customer Support
    8
    Features
    7
    Intuitive
    5
    Fundraising Efficiency
    4
    Cons
    Expensive
    4
    Poor Customer Support
    3
    Missing Features
    2
    Not Intuitive
    2
    Poor Navigation
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • GiveCampus features and usability ratings that predict user satisfaction
    5.7
    CRM Integration
    Average: 7.4
    8.3
    Dashboards & Analytics
    Average: 8.1
    9.0
    Donation Pages
    Average: 6.9
    8.8
    Ease of Use
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2014
    HQ Location
    Washington, District of Columbia
    Twitter
    @GiveCampus
    518 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    125 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

GiveCampus is a comprehensive B2B SaaS solution designed specifically to assist educational institutions, including colleges, universities, and independent schools, in optimizing their fundraising eff

Users
No information available
Industries
  • Higher Education
  • Primary/Secondary Education
Market Segment
  • 52% Mid-Market
  • 35% Small-Business
GiveCampus Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Customer Support
8
Features
7
Intuitive
5
Fundraising Efficiency
4
Cons
Expensive
4
Poor Customer Support
3
Missing Features
2
Not Intuitive
2
Poor Navigation
2
GiveCampus features and usability ratings that predict user satisfaction
5.7
CRM Integration
Average: 7.4
8.3
Dashboards & Analytics
Average: 8.1
9.0
Donation Pages
Average: 6.9
8.8
Ease of Use
Average: 8.0
Seller Details
Year Founded
2014
HQ Location
Washington, District of Columbia
Twitter
@GiveCampus
518 Twitter followers
LinkedIn® Page
www.linkedin.com
125 employees on LinkedIn®
(27)4.4 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rosterfy is the world's leading volunteer management software provider, dedicated to helping organizations streamline their volunteer programs and maximize engagement. Trusted by nonprofits, sports or

    Users
    No information available
    Industries
    • Events Services
    • Sports
    Market Segment
    • 56% Mid-Market
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rosterfy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Volunteer Management
    4
    Customer Support
    3
    Time-saving
    3
    All-in-one Solution
    2
    Customization
    2
    Cons
    Complexity
    2
    Slow Performance
    2
    Training Required
    2
    Confusing Terminology
    1
    Difficult Learning
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rosterfy features and usability ratings that predict user satisfaction
    7.0
    CRM Integration
    Average: 7.4
    6.5
    Dashboards & Analytics
    Average: 8.1
    5.7
    Donation Pages
    Average: 6.9
    8.2
    Ease of Use
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Rosterfy
    Company Website
    Year Founded
    2014
    HQ Location
    Melbourne CBD
    Twitter
    @Rosterfy2
    6 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    67 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rosterfy is the world's leading volunteer management software provider, dedicated to helping organizations streamline their volunteer programs and maximize engagement. Trusted by nonprofits, sports or

Users
No information available
Industries
  • Events Services
  • Sports
Market Segment
  • 56% Mid-Market
  • 37% Small-Business
Rosterfy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Volunteer Management
4
Customer Support
3
Time-saving
3
All-in-one Solution
2
Customization
2
Cons
Complexity
2
Slow Performance
2
Training Required
2
Confusing Terminology
1
Difficult Learning
1
Rosterfy features and usability ratings that predict user satisfaction
7.0
CRM Integration
Average: 7.4
6.5
Dashboards & Analytics
Average: 8.1
5.7
Donation Pages
Average: 6.9
8.2
Ease of Use
Average: 8.0
Seller Details
Seller
Rosterfy
Company Website
Year Founded
2014
HQ Location
Melbourne CBD
Twitter
@Rosterfy2
6 Twitter followers
LinkedIn® Page
www.linkedin.com
67 employees on LinkedIn®
(23)4.2 out of 5
4th Easiest To Use in Volunteer Management software
Save to My Lists
Entry Level Price:$100.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    At CERVIS, we understand the importance of a well-coordinated volunteer effort. That’s why we are passionate about providing volunteer management software that comes alongside your organization to hel

    Users
    No information available
    Industries
    • Non-Profit Organization Management
    Market Segment
    • 52% Mid-Market
    • 39% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • CERVIS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Ease of Use
    1
    Response Time
    1
    Time-saving
    1
    Training
    1
    Cons
    Lacking Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CERVIS features and usability ratings that predict user satisfaction
    6.1
    CRM Integration
    Average: 7.4
    8.3
    Dashboards & Analytics
    Average: 8.1
    0.0
    Donation Pages
    Average: 6.9
    8.3
    Ease of Use
    Average: 8.0
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    Colorado Springs, CO
    Twitter
    @cervistech
    125 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

At CERVIS, we understand the importance of a well-coordinated volunteer effort. That’s why we are passionate about providing volunteer management software that comes alongside your organization to hel

Users
No information available
Industries
  • Non-Profit Organization Management
Market Segment
  • 52% Mid-Market
  • 39% Small-Business
CERVIS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Ease of Use
1
Response Time
1
Time-saving
1
Training
1
Cons
Lacking Features
1
CERVIS features and usability ratings that predict user satisfaction
6.1
CRM Integration
Average: 7.4
8.3
Dashboards & Analytics
Average: 8.1
0.0
Donation Pages
Average: 6.9
8.3
Ease of Use
Average: 8.0
Seller Details
HQ Location
Colorado Springs, CO
Twitter
@cervistech
125 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®

Learn More About Volunteer Management Software

What is Volunteer Management Software?

Volunteer management software drives the volunteer operations portion of nonprofits’ activities. Nonprofit organizations rely on volunteer efforts to operate successfully. Spreadsheets and paper documents are products of a bygone era, so volunteer management solutions have stepped into the void to improve the efficiency and effectiveness with which volunteers are managed. Volunteer management software carries out organization-to-volunteer communication, manages volunteer-staffed events, improves visibility into volunteer activities and effectiveness, and ultimately increases the return on investment that the nonprofit organization gets from its volunteers.

Key Benefits of Volunteer Management Software

  • Improve volunteer program engagement
  • Increase volunteer productivity
  • Manage volunteering events
  • Analyze volunteering efforts

Why Use Volunteer Management Software?

Volunteer management software is vital to soliciting volunteers and managing the efforts of those volunteers without disrupting your organization.

Volunteer Engagement — A well-organized volunteer program can drive higher volunteer engagement with the organization, bringing new volunteers on board, and maintain strong relationships with existing volunteers.

Increase Volunteership — Ensuring that there is a significant pipeline of qualified volunteer talent is key to running a strong volunteer program. The communication tools provided by volunteer management software can make sure that’s the case.

Improve Organization — Organizing schedules, tracking hours, promoting volunteer opportunities, and communicating with volunteers both before and after their participation are all important aspects of volunteer management. Volunteer management solutions handle these tasks and more, providing users with a centralized dashboard through which they can run their program.

Who Uses Volunteer Management Software?

Nonprofit organizations are the primary users of volunteer management software. They often rely on volunteers to carry out tasks vital to the organization and rely on volunteer management software as a centralized hub for all activity related to volunteer operations. Employees tasked with organizing volunteer efforts as well as volunteers themselves are the two largest user bases within the nonprofit sphere. Volunteers use the application to keep up to date on volunteering opportunities, sign up for those opportunities, check on schedules, and more.

Volunteer Management Software Features

Volunteer management software may include, but is not limited to, the following features:

Mobility — Mobile access to volunteer management software features. Mobile versions of the application typically include a portal from which employees and volunteers can access the majority of feature applications.

Time Tracking — Much like regular time tracking software, this feature allows organizations to track volunteer hours.

Reporting — This feature may include the creation of customizable reports, which can drive impact assessment activities and shape volunteer management strategy.

Digital Marketing — Marketing opportunities to volunteers or potential volunteers is key to getting more people involved. This feature may include email marketing functionality and acts as another boon to the organization’s marketing efforts.

Opportunity Posting — This is like a job board, where volunteer opportunities are posted. Volunteers can look at these and choose the most applicable ones.

Volunteer Profiles — This is the central hub from where a volunteer can control all of their activities. Company employees can look at these profiles to track high-performing and frequently active volunteers.

Additional Volunteer Management Software Features

Recruitment Tools — These tools can include email campaigns and specific recruitment landing pages designed to bring new volunteers onboard.

Training Management — Training is a vital part of volunteer management, and this piece of functionality allows people to manage the entirety of the training process.

Access Management — This feature controls individual user permissions and access levels to the application.