Volunteer Impact by Better Impact
Volunteer Impact: Volunteer Management Software for Nonprofits & Organizations Better Impact provides cloud-based volunteer management software trusted by thousands of nonprofits, hospitals, schools, and government agencies across North America, Europe, Australia, and New Zealand since 2000. What is Volunteer Impact? Volunteer Impact is an all-in-one volunteer management platform that helps organizations recruit, schedule, track, and engage volunteers while streamlining program administration and reporting. Purpose-built for volunteer coordinators and volunteer services teams, our software replaces spreadsheets and disconnected systems with a centralized solution for volunteer program management. Core Capabilities Volunteer Recruitment & Onboarding: Customizable online applications, automated screening workflows, digital waiver management, and background check integration Scheduling & Coordination: Self-service volunteer scheduling, shift management, automated reminders via email and text Volunteer Training: Built-in eLearning modules, training tracking, certification management Communication Tools: Mass email and SMS messaging, volunteer portal and mobile app Reporting & Analytics: Hours tracking, impact reporting, outcome measurement, exportable data for grants and compliance Volunteer Engagement: Self-service portal, mobile app, personalized volunteer profiles Why Organizations Choose Volunteer Impact ✓ Nonprofit-Focused Pricing: Affordable plans designed for nonprofit budgets ✓ ISO 27001 Certified: Enterprise-grade data security and confidentiality ✓ Free Unlimited Support: Live chat, phone, and email support included; 24/7 access to training videos and help articles ✓ Quick Implementation: 30-day free trial with setup assistance; most organizations launch within weeks ✓ Regular Updates: Continuous improvements based on sector feedback and evolving needs ✓ Proven Track Record: 24+ years serving volunteer programs of all sizes Ideal For: Nonprofits, hospitals, hospices, museums, faith-based organizations, schools, municipalities, corporate volunteer programs, and any organization managing volunteers.
Average Rating: 4.7/5.0
Total Reviews: 139
How Do G2 Users Rate Volunteer Impact by Better Impact?
- CRM Integration: 6.4/10 (Category avg: 7.6/10)
- Dashboards & Analytics: 8.3/10 (Category avg: 8.4/10)
- Donation Pages: 5.6/10 (Category avg: 7.0/10)
- Ease of Use: 8.4/10 (Category avg: 8.2/10)
Who Is the Company Behind Volunteer Impact by Better Impact?
- Seller: Better Impact
- Company Website:
- Year Founded: 2000
- HQ Location: Hamilton, ON
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Twitter: @BetterImpact
1,484 Twitter followers -
LinkedIn® Page: www.linkedin.com
61 employees on LinkedIn®
Who Uses This Product?
- Who Uses This: Volunteer Coordinator, Volunteer Manager
- Top Industries: Non-Profit Organization Management, Hospital & Health Care
- Company Size: 48% Small, 38% Medium
What Do G2 Reviewers Say About Volunteer Impact by Better Impact?
AI-generated summary from verified user reviews
Pros
- Users appreciate the user-friendly interface of Volunteer Impact, making volunteer scheduling and management seamless and efficient.
- Users appreciate the efficient volunteer management capabilities of Volunteer Impact, simplifying tracking and enhancing volunteer autonomy.
- Users appreciate the comprehensive features of Volunteer Impact, highlighting its functionality and ease of use for volunteers.
- Users commend the top-notch customer support of Volunteer Impact, ensuring effective assistance and engagement throughout their experience.
- Users value the time-saving capabilities of Volunteer Impact by Better Impact, streamlining volunteer management significantly.
Cons
- Users find the difficult learning curve of Volunteer Impact challenging, impacting their ability to guide new users effectively.
- Users find the interface confusing and unintuitive, leading to frustration and difficulty in navigation and engagement.
- Users find the interface not intuitive, making navigation difficult, especially for older volunteers needing assistance.
- Users find the setup process challenging, often feeling overwhelmed and needing additional guidance to navigate the system.
- Users express frustration with Better Impact's lack of essential features, making the system unnecessarily complicated and restrictive.
What Are Recent G2 Reviews of Volunteer Impact by Better Impact?
"Effortless Volunteer Management with Powerful Scheduling and Communication"
Rating: 5.0/5.0 stars
— Chris E.
"Intuitive, Customisable Volunteer Tracking with Excellent Support"
Rating: 5.0/5.0 stars
— Francesca C.











