Remote Reviews & Product Details

What I like most about Remote is how it simplifies working for a global company. The platform provides a seamless experience for managing payroll, payslips, employment documents, and personal information in one place. Its intuitive interface makes it easy to navigate and access important information without unnecessary back-and-forth. The transparency around payroll and payments is particularly helpful, making the overall experience convenient and stress-free. Review collected by and hosted on G2.com.

Nothing in particular. My experience with Remote has been smooth and positive so far. The platform is easy to use, provides timely updates, and makes managing employment-related information convenient. I haven't encountered any significant issues or challenges that need improvement. Review collected by and hosted on G2.com.

I liked Remote’s straightforward interface and how it simplified managing employment-related tasks. As an employee, I found it helpful to have payroll information, employment documents, payment details, and other HR-related information all in one place. The platform was generally easy to navigate, and being able to access everything online made it convenient to stay on top of these details and manage them remotely. Review collected by and hosted on G2.com.

The main area for improvement would be to make certain workflows more streamlined. At times, locating specific employment- or payment-related information, or understanding what the next steps are, can require extra navigation. Clearer in-workflow guidance would make the overall experience even easier and more intuitive for employees. Review collected by and hosted on G2.com.

The support they provide is immediate, the best part is that everything is online and the help of AI simplifies many steps. Review collected by and hosted on G2.com.

Emails are insistently sent reminding that some documents are missing, without understanding that some documents can only be obtained on business days or that some documents are simply not available. Review collected by and hosted on G2.com.

What I like / my company likes best is obviously the fact that their business allows us to hire people in locations where we don't have activity, without having to worry about any compliance related topic. They just handle the whole process. Review collected by and hosted on G2.com.

Not a lot to be honest. I generally like the platform and the functionalities. Maybe a suggestion would be to have some detail in the payslips how certain items are calculated / processed, to explain to employees. But it's not a must, since they customer care can do that for us. Review collected by and hosted on G2.com.

I really like Remote for its amazing customer support team and fair conversion rates. It's great how I can easily track and cancel invoices, check my account details, and manage documents, basically everything I need. I appreciate being able to download invoices and submit them for my bank to update the KYC program, along with the detailed emails they send to keep me informed about any safety and security changes. The setup was smooth and quick, thanks to the HR team's help. Overall, Remote totally helps me with getting paid and understanding every aspect clearly. Review collected by and hosted on G2.com.

For me till now everything is fine with remote as CS, clear invoices and easy access for platform and sections. Review collected by and hosted on G2.com.

I like being able to connect with businesses around the world, which gives me a stronger list of employer options to choose from. Review collected by and hosted on G2.com.

I’d really like to have an actual phone number where I can speak with a person. Right now, what they have is an answering machine that tells you to reach out through email. Having only this cold, indirect way to contact support means that any misunderstanding can turn into an extra 1–2 day wait before support is able to address the problem. Review collected by and hosted on G2.com.

I like Remote's prompt and professional employee support. They effectively addressed my queries about health insurance and meal allowance with clear explanations and ensured my concerns were fully resolved. I appreciate their smooth communication and commitment to providing a positive employee experience. The prompt and effective support gives me confidence that any issues or questions I have will be handled quickly and professionally, reducing stress and making the overall experience more reliable and trustworthy. Their excellent customer support and efficient service are why I would definitely recommend Remote. The initial setup was also very easy and straightforward, with clear instructions that allowed me to get started quickly without any difficulties. Review collected by and hosted on G2.com.

At this time, I do not have any significant dislikes. Review collected by and hosted on G2.com.

What I value most is the support team's responsiveness. I recently needed to check the status of an invoice and expected the usual back-and-forth. Instead, I got a clear answer the same day: where the invoice stood and when it would be completed. I didn't have to repeat myself or follow up.

The agent knew the billing side well. They checked my account, confirmed the details, and explained the next steps in plain language, which builds real trust when payments are involved. Review collected by and hosted on G2.com.

The AI intelligence was bad because it couldn’t access my invoice and tell me the exact status. At the very least, it should have clearly told me that it didn’t have access. Review collected by and hosted on G2.com.

They’re always ready to help with any questions you might have. They’re very friendly and professional, and they get back to you in record time. The whole process is very easy and the steps are very clear, you always get updates through your email. The App experience is great! Very easy to update or edit any of your information. The app also integrates an AI helper which comes in handy when you need to find information fast. It is a great service for quick and complete onboarding. Review collected by and hosted on G2.com.

I haven't had any issues so far, the app works great and the agents are very knowledgeable. Review collected by and hosted on G2.com.

I really appreciate how Remote's Employer of Record service handles all the local compliance, payroll, taxes, and statutory obligations for my employment in Japan. This service makes international employment simple and stress-free for me. I was impressed by their support team, who responded really quickly and were a great help throughout the onboarding process. They were there for me until I was fully set up to start working. Additionally, the initial setup was really easy, which is a big plus for me. Review collected by and hosted on G2.com.

It can be difficult for some people to still understand all the onboarding needed documents. But if you just contact the support team, they can really help with everything! Review collected by and hosted on G2.com.