RealVNC Reviews & Product Details

I use RealVNC to access computer systems for remote support and perform tasks remotely, which allowed us to eliminate VPNs for remote access. I find RealVNC makes it easy to support end users and appreciate how it's a solid solution critical to our daily operations. I like its ease of use and the fact that it isn't bloated, with the client not utilizing a lot of system resources. The new features, like being able to hear audio remotely and reliable screen refresh, allow our video editors to edit videos remotely. I also love that file transfer is easy using RealVNC. It's easy to install and has been a consistently innovative application, warranting my high recommendation. Review collected by and hosted on G2.com.

Nothing comes to mind that I don't like about RealVNC. Review collected by and hosted on G2.com.

I had a subscription, was able to log in. I upgraded to a new desktop and was unable to down load a new realvnc viewer. They sent an ativation code to an old email that was closed and would not send it to my new email. I provided them with all my old log in information Review collected by and hosted on G2.com.

their support staff was very poor, unwilling to help Review collected by and hosted on G2.com.

I can just drop in on my desktop. I find the virtual remote access very valuable, and people can just connect. The initial setup was very easy. Review collected by and hosted on G2.com.

I don’t have anything else to complain about; RealVNC is perfect, though sometimes it lags. Review collected by and hosted on G2.com.

Easy to use for remote support and screen sharing with a very smooth and secure connection that works well even with slower internet and allows unattended access. Review collected by and hosted on G2.com.

I did not face any serious issues using this platform the overall experience has been extremely positive. Review collected by and hosted on G2.com.

• Security defaults that feel right in real life: end-to-end encryption, strong TLS, and multi-factor sign-in options that keep sessions private without turning routine access into a chore.

• The Version 8 unified desktop app is a quiet quality-of-life win; combining Viewer and Server means one installer, one place to work, and fewer clicks to get a session going.

• Code Connect has been a handy way to bring in a trusted guest for a short window; the code is invite-only, expires quickly, and still requires approval on the device side.

• On-Demand Assist in HelpDesk has made ad hoc support straightforward; generating a code and getting a session running without a preinstalled agent is exactly what’s needed for one-off fixes.

• Presence indicators help me see which machines are actually reachable, and Favorites keeps the regulars a click away, which saves time during busy support windows.

• The in-session toolbar is thoughtfully laid out with essentials like chat, full screen, multi-monitor switching, file transfer, and session recording, so the control surface is predictable from one session to the next.

• Session recording is there when an audit trail matters, and chat keeps side conversations inside the session instead of scattering across apps.

• Cross-platform coverage means the same tool spans Windows, macOS, Linux, iOS, and Android, which keeps the remote support story consistent across a mixed estate.

• The platform documentation on security is clear and practical, which helps when explaining controls and sign-in options to auditors and security teams.

• The refreshed file manager and the analytics dashboard announced for v8 make routine file transfers and team activity oversight feel more integrated with the everyday workflow. Review collected by and hosted on G2.com.

I used to lean on the free Home plan for casual, personal access, and its retirement in 2024 means that kind of lightweight use now either sits in the limited, non‑commercial Lite option or moves to a paid tier. Review collected by and hosted on G2.com.

Used product for years, was reliable, and easy to use, use to be free... Review collected by and hosted on G2.com.

HORRIBLE TECH SUPPORT/CUSTOMER SERVICE, almost non-existent, now experiences more problems with recent updates, no longer free as of 2024, and no support, failed to respond to emails after uploading diagnostic logs, rep leaves chat session, you are totally on your own, there are other products that do the same thing with more reliable support, NOT RECOMMENDED Review collected by and hosted on G2.com.

It works pretty consistently across platforms and devices. We use it almost daily. It's really easy to use. I've never needed to contact support or even look up any help online. Transitioning from the free "home" version to the business version was pretty easy. Review collected by and hosted on G2.com.

Some features, such as isolating a single display, only work on Windows, not Mac. We used the free version for several years. When that product tier was eliminated we did some product comparison and found that it's a bit more expensive than some competitors. There isn't a tier that's a good fit for us. Ultimately, though, it was the best choice since the learning curve was virtually non-existent. Review collected by and hosted on G2.com.

RealVNC works across multiple platforms, including PCs, Macs, tablets and smartphones, as well as a web-based solution, Google Chrome. Review collected by and hosted on G2.com.

In order to receive updated features and continuous support, you must renew your support and updates entitlement. Review collected by and hosted on G2.com.

I was looking to connect quickly via remote connection from Raspberry Pi to PC and vice versa and this app made it possible quickly and without effort. When I thought I had an issue with the account setup on payment, a friendly agent quickly reassured me and gave me steps to enable the account in time to complete my task. Review collected by and hosted on G2.com.

So far it works well - the switch from trial to pro version could be better streamlined though. Review collected by and hosted on G2.com.

I can join my pc easily from anywhere and is extremely user friendly Review collected by and hosted on G2.com.

Nothing for the moment since I didn't have noticed any Review collected by and hosted on G2.com.