# Paysera Reviews **Vendor:** Paysera **Category:** [Cross-border payments software](https://www.g2.com/categories/cross-border-payments-software) **Average Rating:** 3.5/5.0 **Total Reviews:** 22 ## About Paysera What is Paysera? Paysera is a safe, cheap and easy way to perform payments and send or receive money online. With a Paysera IBAN account, you can transfer money quickly and easily in many different currencies across the world. Transfers in Europe (SEPA) are FREE OF CHARGE for private clients! While Paysera is certainly suitable for use by individuals, the core of its product is targeted at entrepreneurs and business users. It combines some interesting and useful features, combining a multi-currency account approach with money transfer services and a debit card. KEY FEATURES A contactless debit card can be linked to your account and there is no maximum transfer limit (after identity verification). The card account is separated from the main account, which allows for simple control of your spending. With the Paysera app all the main services – from transfers to currency exchange – at your fingertips. Manage your payment card: check the balance, transfer money, change limits, see a PIN code reminder, or block the card, if needed. Additional features: a separate account for savings, the 'split bill' feature, money requests, payments with QR codes. The Paysera business account can be opened online without filling out any papers. The payment collection service, Checkout, with integration of the most popular payment methods: SMS, QR codes, and other personalised solutions. Event ticketing system Paysera Tickets for selling tickets and publicising events. ## Paysera Pros & Cons **What users like:** - Users value the **excellent customer support** from Paysera, enhancing the overall user experience and financial management. (2 reviews) - Users find **the ease of setup** with Paysera exceptional, making account management and accessibility straightforward and hassle-free. (2 reviews) - Users find Paysera to be **extremely user-friendly** , appreciating the simple setup and accessible account management features. (2 reviews) - Users find the **setup process effortless** with Paysera, appreciating its straightforward account opening and management. (2 reviews) - Users enjoy Paysera's **user-friendly platform** , making financial management straightforward and accessible with great customer service. (2 reviews) - Convenience (1 reviews) - Onboarding (1 reviews) - Reliability (1 reviews) - Security (1 reviews) - Simple (1 reviews) **What users dislike:** - Users express concerns over **banking limitations** with Paysera, highlighting issues with card accessibility and transaction delays. (2 reviews) - Users express frustration over the **limited international access** of Paysera, particularly regarding virtual card availability in certain regions. (2 reviews) - Users express frustration with the **region-specific virtual Visa cards** that limit accessibility for international users. (1 reviews) - Users experience a **poor notification system** with Paysera, leading to confusion and misplaced expectations regarding card services. (1 reviews) - Users experience **slow transaction times** with Paysera, facing delays that contradict advertised "instant" services. (1 reviews) - Transaction Issues (1 reviews) - UX Improvement (1 reviews) ## Paysera Reviews ### 1. Misleading features and lack of transparency **Rating:** 0.0/5.0 stars **Reviewed by:** Ibrahim E. | SEO, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Paysera?** Mobile app has user-friendly interface... **What do you dislike about Paysera?** As a non-EEA customer, I learned that it’s no longer possible to order Visa digital or physical cards with Paysera - yet the option is still visible and selectable in the mobile app. This creates false expectations and unnecessary confusion. If this service is no longer available, it should be clearly disabled or communicated upfront, not shown as available. What makes this even worse is that I only discovered during the renewal process that my card had been canceled on September 14, 2023, without any prior notice. If card services are restricted, this should be clearly communicated in advance - not handled silently. This appears to be an internal limitation on Paysera’s side, since most banks in Bosnia and Herzegovina have no issue providing Visa cards. On top of that, Paysera advertises “instant” SEPA transfers, but in reality they can take up to 24 hours. Calling this “instant” is inaccurate and should be explained more transparently so customers know what to expect. Overall, the service lacks clarity and transparency, which seriously affects customer’s trust. I hope Paysera will address these issues instead of continuing to mislead their customers. **What problems is Paysera solving and how is that benefiting you?** Unfortunately - not beneficial at all. They only make things more complicated. ### 2. Works Well, Except for Virtual Card **Rating:** 2.0/5.0 stars **Reviewed by:** Khaoula A. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about Paysera?** I use Paysera to receive my royalties from Amazon KDP, and so far my experience has been very positive. The process of opening the account and getting my IBAN details was simple and straightforward. Paysera makes it easy to change my linked phone number without losing access to my account or funds. Many people recommended Paysera to me the first time, and I also find it very reliable. **What do you dislike about Paysera?** Unfortunately, I am unable to obtain the virtual card while in Algeria. The virtual card’s unavailability affected my usage. I would rate it very low for use in Algeria, as the virtual card is not available for Algerians. **What problems is Paysera solving and how is that benefiting you?** I use Paysera to receive royalties from Amazon KDP. It simplifies the process of changing my linked phone number while keeping account access secure and makes the account setup easy with straightforward IBAN details. ### 3. Review **Rating:** 5.0/5.0 stars **Reviewed by:** Mokrane S. | Senior Trade Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2026 ### 4. Seamless Global Banking with Exceptional Service **Rating:** 4.5/5.0 stars **Reviewed by:** chiheb b. **Reviewed Date:** January 28, 2026 **What do you like best about Paysera?** I like Paysera for its great customer service. It's easy to use, accessible, and overall provides good service. It's a customer-friendly platform, which makes managing my finances straightforward. I also love how easy the initial setup was; it really couldn't be easier. Compared to traditional banks, Paysera requires less paperwork, is faster, and generally better. **What do you dislike about Paysera?** I don't like that the virtual Visa cards are region-specific. I think it would be better if there were virtual and maybe even physical cards that aren't limited by region, so anyone from anywhere can open one. **What problems is Paysera solving and how is that benefiting you?** I use Paysera for receiving, transferring, and saving money. It solves my need for easy access to good banking all around the world. ### 5. Easy Transfers, Minor Phone Number Issue **Rating:** 5.0/5.0 stars **Reviewed by:** Hassane A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Paysera?** I appreciate that Paysera is easy to use, which makes transferring money simple. It is particularly easy to transfer money between other European banks, which is convenient for me because I work a lot with Europeans. The initial setup of Paysera was also really easy. **What do you dislike about Paysera?** There is a problem changing my phone number. **What problems is Paysera solving and how is that benefiting you?** I find that Paysera facilitates money transfers between European banks, which is important for me because I work a lot with Europeans. ### 6. Great Choice for European Account, but KYC Can Improve **Rating:** 4.5/5.0 stars **Reviewed by:** william . **Reviewed Date:** February 06, 2026 **What do you like best about Paysera?** I like all the services that Paysera offers. **What do you dislike about Paysera?** I think the KYC verification on Paysera is very slow. It would be good if they could speed up this process a bit, since in my case everything is fine and yet it still seems to be stalling. **What problems is Paysera solving and how is that benefiting you?** I use Paysera to have a European bank account, and Brazilian especially for trips to Europe, and as a fintech, it is useful for day-to-day activities, despite the KYC process being lengthy. ### 7. Ease of use and efficient transactions with Paysera **Rating:** 5.0/5.0 stars **Reviewed by:** Yac O. **Reviewed Date:** February 07, 2026 **What do you like best about Paysera?** The Baysera app makes it easy for us to handle purchase transactions, transfer money, and receive it. I love how easy it is to use, and my initial setup experience was easy as well. **What do you dislike about Paysera?** Receiving the identity and verifying it takes longer. **What problems is Paysera solving and how is that benefiting you?** The Paysera app makes it easier for us to handle purchase transactions and to send and receive money. It is easy to use and works well for receiving money. ### 8. User-friendly, but challenges with account verification **Rating:** 4.5/5.0 stars **Reviewed by:** Ahmad A. **Reviewed Date:** February 05, 2026 **What do you like best about Paysera?** Actually nothing, it's good. Everything is fine with the servers. I rated it a 9 because it is simple and good. **What do you dislike about Paysera?** Is good and simple **What problems is Paysera solving and how is that benefiting you?** I am solving problems with Paysera when confirming the account, but I can neither make transfers nor receive money. ### 9. Security and speed with Paysera **Rating:** 4.5/5.0 stars **Reviewed by:** RIAD D. **Reviewed Date:** January 25, 2026 **What do you like best about Paysera?** I love the security and speed of using Paysera, and I find the support service convenient. It is one of the best banks I have dealt with. **What do you dislike about Paysera?** Verification procedures and sudden suspension **What problems is Paysera solving and how is that benefiting you?** I use Paysera for online shopping, as it helps me overcome the daily limit issue. I like the security and speed of the service, along with the convenience of interacting with the support service. ### 10. Secure and Trusted Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Paysera?** Security & trusted offshore account with good customer service **What do you dislike about Paysera?** maybe, I would hope they get more easy in access for outside of Europe, and in middle east, and to be more international **What problems is Paysera solving and how is that benefiting you?** International transaction is very good ### 11. A product worth using!! **Rating:** 5.0/5.0 stars **Reviewed by:** Shahrukh R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2023 **What do you like best about Paysera?** Some of the things that I like best about Paysera include its user-friendly interface, fast and secure transactions, competitive fees, and its availability in many countries around the world. Additionally, Paysera has received positive reviews for its customer support, which is available in several languages and provides helpful assistance to users like me. **What do you dislike about Paysera?** Sometimes I have reported experiencing issues with delayed transactions, unexpected fees, and verification process. Additionally, faced difficulty reaching customer support at times, which can be frustrating. Overall i loved Paysera **What problems is Paysera solving and how is that benefiting you?** Paysera's solutions benefit me by providing a convenient, fast, and cost-effective way to manage my finances and conduct transactions, regardless of the location or banking situation with cloud services ### 12. The idea of the software is great, but not very effective **Rating:** 2.5/5.0 stars **Reviewed by:** Maddy V. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2023 **What do you like best about Paysera?** It makes payments/ money transfers easy by scanning QR codes or sending them via email around the globe. Creating an account is free, and the exchange rates for money transfers are reasonable and much lower than banks offer to move money. **What do you dislike about Paysera?** Their customer support is abysmal. The money transfer sometimes gets flagged for no good reason and takes a very long time to deliver. In cases like these, they ask you for back up documentation and freeze the account, which gets very inconvenient. **What problems is Paysera solving and how is that benefiting you?** I used the software a couple of times. The first few times, I could transfer my money successfully, but later it started glitching and giving me problems from the software, services, fees etc. So it benefitted me to share my money at a reasonable rate, however, it wasn't sustainable over time. ### 13. One stop destination for all **Rating:** 4.5/5.0 stars **Reviewed by:** DEEPANSU K. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2022 **What do you like best about Paysera?** One stop for all There are actually lot of things to do in paysera. One can 1. Scan qr codes at shop and pay. 2. Exchange currency 3. Find places for entertainment, catering, gas stations. 4. One can buy tickets to concerts, tickets, theatre shows, festivals and many more. 5. You can create saving goals and add money and track them. 6. Also, you can withdraw and transfer money easily. 7. One of the interesting things about paysera is you can buy precious metals too like gold, metal bars. 8. One can donate to charities too. 9. You can order paysera visa card and use it for daily life transactions, online and offline both. And make contactless payments if you like. 10. One can withdraw money with the help of visa card from atm as well. **What do you dislike about Paysera?** Cons: To be honest, I have loved using it. But I have one problem with its verification process. There is only passport document available for verification for my country.(india) Not all the people have passport. But yeah, I understand passport is an individual's universally accepted identification document. But yeah, in a country like Indiaone may not have passport but have aadhar card. **What problems is Paysera solving and how is that benefiting you?** To be honest, it is one stop for everything. Making saving goals, currency exchange, withdrawing and transfer of money, support atm card withdrawals and do contactless payments, buying tickets for festivals, events, buy gold ans many more. A very good user interface with seamless transactions. ### 14. Started as a great company, now has turned to unprofessional theives **Rating:** 0.0/5.0 stars **Reviewed by:** Rami T. | Rami Talalweh, Small-Business (50 or fewer emp.) **Reviewed Date:** August 20, 2022 **What do you like best about Paysera?** Used to have excellent customer support service a few years ago. But now it feels like their own team does not know what they are doing. One support executive says something, and another executive does a completely different thing on the backend. They have no respect for customers' time anymore. They are not even aware of the rules mentioned in their own website. **What do you dislike about Paysera?** I have been using Paysera for 3+ years with all my documents verified. For the last few months I have been receiving some extra emergency funds from my brother-in-law to cover up my additional medical bills, this caused my planned monthly turnover to exceed slightly. They restricted my account without any prior notice while I receive funds to pay this weeks medical bills. On the very first day, I provided them all the documents, re-verified my identity via video call and fulfilled all their demands. They rejected my KYC mentioning that I had not provided a tax number. I explained to them in the email that in my country we do not get a tax number issued for individuals. I even sent them the link of a webpage FROM THEIR OWN PAYSERA WEBSITE that has more details about TIN number of each country and my country was not in that list as we do not have any tax number. They rejected my KYC yet again asking for the same tax number. I provided them my national ID and explained to the customer support through email that in my country national ID is the only document we use for tax related purposes. The support executive assured me that the details have been forwarded and my account would be verified within 24 hours, but then they rejected my KYC again asking AGAIN for the tax number. I have wasted my entire week back and forth telling them the same exact thing, but one representative says something and then in the backend another representative keeps rejecting the KYC. It seems like they have turned this into a sick game. If they needed any verification, they could have asked me before at the beginning of the month, but they waited until I received the family funds to block the money. The worst part is, even after I complied with all their requests and provided all the documents timely, yet they played their sick joke back and forth for a whole week and my medical bills are now on hold for 1 week. To everyone else out there, even if you are an old and loyal customer of this company, do not trust them with your money. They will restrict your account out of nowhere and hold the funds as long as they can. This company has turned into a living nightmare. If this is how you want to treat your old customers then I am done with your service. I have already given you all my documents and all my details, so either unblock my account or else close my account and transfer the money to my local bank account. **What problems is Paysera solving and how is that benefiting you?** Before they benefitted their users with their simplicity and now they are exploiting the users with their unprofessionalism. ### 15. Don't open an accout **Rating:** 0.0/5.0 stars **Reviewed by:** Pipiasi B. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2022 **What do you like best about Paysera?** Nothing, i did never used their services **What do you dislike about Paysera?** Don't open an account they will charge you without using any of their services with no notification about that. I have signup in 2020 and asked the support team if i can set custom prices on sms payment they said 'no' after that i never login back. Now after 3 years they sent me anmail with the message 'Please be reminded that you have a debt for Paysera account administration.' Support team conversation: pastebin.com/raw/2S40imsY **What problems is Paysera solving and how is that benefiting you?** They did not solve anything for me because i did never used it the cause is a leak of customization on sms payments. ### 16. F.Ex Transactions are on a Tap **Rating:** 4.0/5.0 stars **Reviewed by:** Rajneesh K. | Manager Finance, Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2023 **What do you like best about Paysera?** Very good to operate. Easy User Interface **What do you dislike about Paysera?** Its nothing that we dislike it. Just reduce some exchange difference charges **What problems is Paysera solving and how is that benefiting you?** Foreign Exchange ### 17. Any payment related to cryptocurrency gets your account restricted and funds locked **Rating:** 0.0/5.0 stars **Reviewed by:** Andrew R. | Tech Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2023 **What do you like best about Paysera?** Its just a payment app like any other; nothing exceptionally outstanding **What do you dislike about Paysera?** They restricted my account for a 30eur payment to my own Kraken account. Apparently, everything related to crypto is prohibited. Im still waiting for the access. **What problems is Paysera solving and how is that benefiting you?** Its a payment app. ### 18. Paysera allows you to transfer money quickly around the world **Rating:** 5.0/5.0 stars **Reviewed by:** Guillaume T. | Développeur Full-stack, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2023 **What do you like best about Paysera?** I like that the SEPA transfer are only 0.20 cents for companies **What do you dislike about Paysera?** The UI of the website is very dated, but they are working on a new website. **What problems is Paysera solving and how is that benefiting you?** Paysera helps me to move money from a country to another one really quickly and for very cheap. ### 19. Efficient international payment and transfer processing ! **Rating:** 4.5/5.0 stars **Reviewed by:** Nicci D. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2023 **What do you like best about Paysera?** Paysera is easy to use and has a userfriendly interface. **What do you dislike about Paysera?** There are some countries that Paysera does not support, but we have only had one inquiry concerning the same. **What problems is Paysera solving and how is that benefiting you?** Paysera has helped our client to eliminate steps in their internal money transfer process. ### 20. Not quite ready for primetime use **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about Paysera?** They have quite a few solutions, including micropayments via mobile and ticketing for events. That said, compared to their competitors, they are lacking some components and do not seem quite as mature. **What do you dislike about Paysera?** Compared to other providers, they do not have some features we wanted and given their experience; we wanted to go with a more established player who had a bit more experience and customer testimonials. **What problems is Paysera solving and how is that benefiting you?** We were in need of a micro payment solution on mobile as well as a way to generate and manage tickets for various events we will be hosting and allow for the payment of the event tickets. ### 21. Reviewing Paysera **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2022 **What do you like best about Paysera?** It provides easy payment all across the world at affordable prices. **What do you dislike about Paysera?** The marketing of the company is little less because the product is quite good but not many people know about it. **What problems is Paysera solving and how is that benefiting you?** It provides you an IBAN account which eases the transfer of Different currencies throughout the world. That's an Amazing Service. ### 22. 8/10 **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in International Affairs | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2021 **What do you like best about Paysera?** Ease of use, mobile app & speed of regular as well as SEPA transfers. **What do you dislike about Paysera?** Occasional glitches or malfunctions with the app or user interface, customer support isn't always available in English. **What problems is Paysera solving and how is that benefiting you?** Receiving/paying with ease, globally. ## Paysera Discussions - [What is Paysera used for?](https://www.g2.com/discussions/what-is-paysera-used-for) - 1 comment - [View Paysera pricing details and edition comparison](https://www.g2.com/products/paysera/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+13%3A27%3A19+-0500&secure%5Bsession_id%5D=d3020a12-b576-4310-a1e4-a473ebc56d80&secure%5Btoken%5D=418bb51166e33ccd55049f1e92953217ed12bc1b639cc19150874871ca77ba76&format=llm_user) ## Paysera Features **Payment Options** - Coupons, Discounts, Promotions, and Gift Cards - Recurring Billing - Instant Payment - Accepted Credit Cards and Debit Cards - ACH Payments and eCheck Processing - Split Payments - Real-Time Payments - Multi-Currency - Online payment portal **Currencies** - Portfolio - Foreign Exchange - Exchange Rate - Foreign Exchange - Win/Loss - Foreign Exchange **Transactions** - Types - Global - Channels - Fees **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Administration** - Reporting/Dashboards - User, Role, and Access Management - Payout Time - Manual Payment Entry - Dispute Resolution - Omnichannel - Levels 1 & 2 - Level 3 **Transactions** - Types - Foreign Exchange - Confirmation - Foreign Exchange - Compliance - Foreign Exchange **Compliance** - Security - Fraud Protection - ID Verification **Security** - PCI Compliance - Fraud Protection Tools - Data Tokenization - Two-Factor Authentication - POS Verification **Integration** - Accounting - Foreign Exchange - AML & KYC **Agentic AI - Foreign Exchange** - Proactive Assistance - Decision Making **Development** - Customization (Fields, Objects, and Layouts) - APIs - Accounting Software Integration - E-Commerce Software Integration **Agentic AI - Remittance & Money Transfer** - Cross-system Integration **Platform** - Performance and Reliability - Internationalization - Currency/Language - Internationalization - Operating Country - API / Integrations - PCI Regulation Compliance - Supplemental Technology - Accounting integration - E-commerce Integration **Agentic AI - Payment Gateways** - Autonomous Task Execution - Cross-system Integration - Decision Making ## Top Paysera Alternatives - [Payoneer](https://www.g2.com/products/payoneer/reviews) - 3.2/5.0 (358 reviews) - [Corpay Cross-Border](https://www.g2.com/products/corpay-cross-border/reviews) - 4.5/5.0 (928 reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - 4.4/5.0 (2,670 reviews)