Paysera Reviews & Product Details

Mobile app has user-friendly interface... Review collected by and hosted on G2.com.

As a non-EEA customer, I learned that it’s no longer possible to order Visa digital or physical cards with Paysera - yet the option is still visible and selectable in the mobile app. This creates false expectations and unnecessary confusion. If this service is no longer available, it should be clearly disabled or communicated upfront, not shown as available.

What makes this even worse is that I only discovered during the renewal process that my card had been canceled on September 14, 2023, without any prior notice. If card services are restricted, this should be clearly communicated in advance - not handled silently.

This appears to be an internal limitation on Paysera’s side, since most banks in Bosnia and Herzegovina have no issue providing Visa cards.

On top of that, Paysera advertises “instant” SEPA transfers, but in reality they can take up to 24 hours. Calling this “instant” is inaccurate and should be explained more transparently so customers know what to expect.

Overall, the service lacks clarity and transparency, which seriously affects customer’s trust. I hope Paysera will address these issues instead of continuing to mislead their customers. Review collected by and hosted on G2.com.

I use Paysera to receive my royalties from Amazon KDP, and so far my experience has been very positive. The process of opening the account and getting my IBAN details was simple and straightforward. Paysera makes it easy to change my linked phone number without losing access to my account or funds. Many people recommended Paysera to me the first time, and I also find it very reliable. Review collected by and hosted on G2.com.

Unfortunately, I am unable to obtain the virtual card while in Algeria. The virtual card’s unavailability affected my usage. I would rate it very low for use in Algeria, as the virtual card is not available for Algerians. Review collected by and hosted on G2.com.

I like Paysera for its great customer service. It's easy to use, accessible, and overall provides good service. It's a customer-friendly platform, which makes managing my finances straightforward. I also love how easy the initial setup was; it really couldn't be easier. Compared to traditional banks, Paysera requires less paperwork, is faster, and generally better. Review collected by and hosted on G2.com.

I don't like that the virtual Visa cards are region-specific. I think it would be better if there were virtual and maybe even physical cards that aren't limited by region, so anyone from anywhere can open one. Review collected by and hosted on G2.com.

I appreciate that Paysera is easy to use, which makes transferring money simple. It is particularly easy to transfer money between other European banks, which is convenient for me because I work a lot with Europeans. The initial setup of Paysera was also really easy. Review collected by and hosted on G2.com.

There is a problem changing my phone number. Review collected by and hosted on G2.com.

I like all the services that Paysera offers. Review collected by and hosted on G2.com.

I think the KYC verification on Paysera is very slow. It would be good if they could speed up this process a bit, since in my case everything is fine and yet it still seems to be stalling. Review collected by and hosted on G2.com.

The Baysera app makes it easy for us to handle purchase transactions, transfer money, and receive it. I love how easy it is to use, and my initial setup experience was easy as well. Review collected by and hosted on G2.com.

Receiving the identity and verifying it takes longer. Review collected by and hosted on G2.com.

Actually nothing, it's good. Everything is fine with the servers. I rated it a 9 because it is simple and good. Review collected by and hosted on G2.com.

Is good and simple Review collected by and hosted on G2.com.

I love the security and speed of using Paysera, and I find the support service convenient. It is one of the best banks I have dealt with. Review collected by and hosted on G2.com.

Verification procedures and sudden suspension Review collected by and hosted on G2.com.

Security & trusted offshore account with good customer service Review collected by and hosted on G2.com.

maybe, I would hope they get more easy in access for outside of Europe, and in middle east, and to be more international Review collected by and hosted on G2.com.

Some of the things that I like best about Paysera include its user-friendly interface, fast and secure transactions, competitive fees, and its availability in many countries around the world. Additionally, Paysera has received positive reviews for its customer support, which is available in several languages and provides helpful assistance to users like me. Review collected by and hosted on G2.com.

Sometimes I have reported experiencing issues with delayed transactions, unexpected fees, and verification process. Additionally, faced difficulty reaching customer support at times, which can be frustrating. Overall i loved Paysera Review collected by and hosted on G2.com.