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AnyDesk Reviews & Product Details

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Solo

$22.90

Standard

$35.90

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AnyDesk Reviews (1,088)

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Reviews

AnyDesk Reviews (1,088)

View 1 Video Reviews
4.5
1,088 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the software for its ease of use and fast, stable connections, making remote access and support straightforward even for those with limited technical skills. Many appreciate its lightweight design and ability to function well on slower internet connections, enhancing productivity. However, some users note that the free version has limited features, which can be a drawback for more extensive use.

Pros & Cons

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Raducu R.
RR
Front-End Developer / Webmaster
Small-Business (50 or fewer emp.)
"Easy Setup, Fast Cross-Device Remote Support with AnyDesk"
What do you like best about AnyDesk?

AnyDesk is easy to set up and very useful for quick remote access and support. I like that it connects fast, works across different devices, and usually performs well even on weaker connections. It makes troubleshooting, file access, and helping someone remotely much simpler without needing to be physically present. Review collected by and hosted on G2.com.

What do you dislike about AnyDesk?

AnyDesk can sometimes be inconsistent depending on the internet connection or device being used. Session quality may drop, remote control can feel delayed, and permissions or unattended access settings are not always obvious for less technical users. Security prompts and connection restrictions can also interrupt the workflow when quick support is needed. Review collected by and hosted on G2.com.

Hazal .
H
Finance Manager
Small-Business (50 or fewer emp.)
"Fast, Stable Remote Access That Keeps Our Operations Moving"
What do you like best about AnyDesk?

What I like most about AnyDesk is how fast and stable the connection is, even when I’m accessing systems across different countries. In our day-to-day operations, we often need to connect remotely to colleagues, finance systems, or outsourced team members’ devices, and the low latency makes it feel almost like working locally. That directly improves efficiency, especially for time-sensitive tasks like payments, reporting, and routine system checks.

From a workflow standpoint, features such as unattended access and simple file transfer are extremely useful. For instance, being able to securely log into a finance workstation without needing someone on the other end saves a lot of coordination and back-and-forth. The built-in file transfer also lets us move reports, invoices, and supporting documents quickly, without having to rely on separate tools.

The UI is straightforward and easy to navigate, which keeps onboarding smooth for non-technical team members. We didn’t need structured training-people were able to start using it right away. This is especially helpful in cross-functional teams where not everyone is tech-focused.

In terms of performance, it’s lightweight and doesn’t demand heavy system resources, which matters when I’m running multiple tools at the same time (finance dashboards, BI tools, and similar apps). It also feels responsive and less disruptive than other options we’ve tried.

One unexpected benefit has been how well it holds up on weaker internet connections. That reliability has made it a dependable choice when traveling or working remotely from different locations.

From a pricing and ROI perspective, it provides strong value given how frequently we depend on remote access to maintain operational continuity. In many cases, it removes the need for physical presence, saving time as well as indirect costs.

Overall, AnyDesk has become a critical tool for maintaining operational flexibility, especially in a fast-paced environment where quick access and responsiveness really matter. Review collected by and hosted on G2.com.

What do you dislike about AnyDesk?

While AnyDesk performs very well overall, there are still a few areas where it could be stronger.

From a finance and operations standpoint, the main gap is auditability. More detailed session logs and clearer user activity tracking would improve accountability, especially in situations where multiple people access the same systems.

The file transfer feature is helpful, but it lacks visibility. There isn’t a clear transfer history or an easy way to track which documents were sent, which can be limiting when you’re working with financial files or reports.

Finally, when managing multiple sessions, the interface can feel a bit basic. A more structured way to organize sessions-such as grouping or tagging devices—would make it easier to navigate and improve overall usability.

None of these are major blockers, but addressing them would make AnyDesk even more effective for finance-driven and operational workflows. Review collected by and hosted on G2.com.

Shailesh J.
SJ
Quality Analyst
Information Technology and Services
Mid-Market (51-1000 emp.)
"Efficient, Lightweight Remote Work Tool with Minor Feature Wish"
What do you like best about AnyDesk?

I like that AnyDesk makes working from home easier with its easy file transfer and low latency, which is really fast. It's very lightweight, so it doesn't reduce my PC performance. It's helpful to operate other PCs or laptops directly, even from a distance. I find the app really safe and secure, which is important, and I was able to operate my teammate's laptop who was 2,600 kilometers away. AnyDesk helps me work from anywhere, and I appreciate that it doesn't require any cloud service for file sharing. It's great that it works across different operating systems like mobile phones, Windows, Mac, and Linux. The setup is too easy; just share the address, and you're done, which even a beginner can handle. It's so common that I've found AnyDesk installed on many office laptops. Review collected by and hosted on G2.com.

What do you dislike about AnyDesk?

Generally, it’s easy to use. I had AnyDesk on my work laptop, and for a long time I didn’t really understand what the software actually does,I just knew that we could use it to remotely control a computer. The only thing I didn’t like is that sometimes it has issues when transferring larger files. Review collected by and hosted on G2.com.

Shoaib S.
SS
People and Culture Officer
Consulting
Small-Business (50 or fewer emp.)
"Lightweight, User-Friendly, and Seamlessly Integrated Across Devices"
What do you like best about AnyDesk?

It’s lightweight and very user-friendly. The system integration works well on mobile and tablets, especially when you’re accessing your main computer. It loads quickly, and switching between mouse, keyboard, and touch input feels seamless, so everything runs efficiently—fast and smooth. I haven’t had it break down on me even once. The free version will work best for almost everyone unless you specifically need the Pro license, which is very reasonably priced. Best of all, AnyDesk’s performance doesn’t seem to be affected, no matter what device you’re using it on. Review collected by and hosted on G2.com.

What do you dislike about AnyDesk?

There isnt much that i dislike, compared to the competitors, its very well designed. Review collected by and hosted on G2.com.

Rakesh J.
RJ
Sr. US IT Recruiter
Mid-Market (51-1000 emp.)
"Review for AnyDesk"
What do you like best about AnyDesk?

AnyDesk is most highly regarded for its exceptional performance, combining ultra low latency with high frame rates to create a smoth, near instantaneous, sitting in front of it experience.

The application is small, requires no installation or administrator rights to run, and allows for rapid, secure remote access.

Anydesk perform smoothly even with poor internet connectivity, operating efficiently at speed a as low.

It offers high- level, banking-standard security with features like TLS 1.2 encryption and two-factor authentication for safe remote connections.

it is easy of implementation. and help for customer support.

IT admin/Technical guy can help on any system to someone in world wide. Review collected by and hosted on G2.com.

What do you dislike about AnyDesk?

common complaints about Anydesk include occasional lag during high data transfers, unstable connections, and limited features in the free version. Users also cite security concerns regarding scam and past security breaches, along with a lack of robust contact management.

Users experience lag, slow performance and on occasion, difficulty reconnecting after a disconnection. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Small-Business (50 or fewer emp.)
"Fast, Secure Remote Support Across Windows, macOS, and Linux"
What do you like best about AnyDesk?

AnyDesk is the solution I use most when it comes to taking remote access to any machine with a GUI. In offices—especially those with multiple branches—issues where some users aren’t able to complete certain tasks will always be there. In those situations, it’s easy for anyone to use AnyDesk to get UI access to another computer and fix the issue. On the other end, the user has to accept our remote-access request, so from a security POV it isn’t a problem.

Performance-wise, the application itself is very fast, but it can feel laggy if the network is slow. I can’t really blame AnyDesk for that. When it comes to compatibility, we can use AnyDesk on Linux-based systems, macOS, and Windows. It also has CLI-based management and a REST API for CRM integration, although I haven’t used those features much. Review collected by and hosted on G2.com.

What do you dislike about AnyDesk?

AnyDesk is being used by cybercriminals who pretend to be some kind of support team. This isn’t an AnyDesk problem at all, but I still wanted to mention it here as a heads-up. Other than that, I haven’t run into any issues with AnyDesk. One thing I did notice is that it won’t work when Wayland is enabled in GNOME-based UIs. Review collected by and hosted on G2.com.

Eric .
E
Customer Onboarding and Support Executive
Mid-Market (51-1000 emp.)
"Fast and Reliable Remote Access Tool for Daily Support and Collaboration"
What do you like best about AnyDesk?

What I like most about AnyDesk is its speed and stability, even on slower or less reliable internet connections. As a company user, I’ve found it extremely useful for providing remote support, accessing other systems, and troubleshooting issues in real time. Setting up a connection is quick, and the interface is clean, intuitive, and easy to navigate. I also appreciate features such as file transfer, session recording, and permission controls, which help keep remote sessions both secure and efficient. Review collected by and hosted on G2.com.

What do you dislike about AnyDesk?

While AnyDesk performs well overall, the free and lower-tier versions come with a few limitations, particularly around session management features. From time to time, connectivity can also be an issue when network restrictions are in place, and I may need to disconnect and re-establish the connection to continue. The interface is straightforward and easy to use, but it could feel a bit more modern and offer more customization options. Overall, these are minor concerns and they don’t significantly impact my day-to-day usage. Review collected by and hosted on G2.com.

Mureed a.
MA
Web Developer
Computer Software
Small-Business (50 or fewer emp.)
"Easy Remote Control Across Windows, Mac, and Mobile"
What do you like best about AnyDesk?

Easy to install software with the ability to control my clients computers remotely, the free version can do a lot, and it works for compute and mobile, Windows and Mac devices. Review collected by and hosted on G2.com.

What do you dislike about AnyDesk?

I cannot control two devices at the same time on the free version, and some of my clients cannot install or use AnyDesk for some limitations from the company' It department policy. Review collected by and hosted on G2.com.

Donald H.
DH
President/CTO
Small-Business (50 or fewer emp.)
"Seamless Remote Access with Minimal Setup"
What do you like best about AnyDesk?

I like the fact that we can use AnyDesk as a free tool since we are not really using it primarily for heavy business use. I do enjoy the fact that it is also built into one of our RMM tools as an option for remoting into our client systems. The ability to just click on a button inside our RMM tool and access our client's desktop is very important. And with the AnyDesk integration, it makes it a one or two click process and you're in. The initial setup of AnyDesk was very easy. Review collected by and hosted on G2.com.

What do you dislike about AnyDesk?

We've been recommending AnyDesk to our clients who need access from their home to their work systems, and usually they utilize the free tool. However, sometimes they get flagged as business users when it's really for personal use. At that point, it gets to where every five minutes or so, it blocks you for fifteen minutes, and that becomes very irritating when it's misidentified. Review collected by and hosted on G2.com.

Anas A.
AA
Information Technology System Administrator
Mid-Market (51-1000 emp.)
"Exceptional Tool for IT Remote Support"
What do you like best about AnyDesk?

I find AnyDesk very exceptional as an IT administrator because I use it daily to support employees and customers with online meetings and troubleshooting. It helps me a great deal to overcome issues without needing to be physically present, saving me time and money. The subscription model offers unlimited usage without limited space, which I appreciate. Using AnyDesk is easy, with simple installation and good instructions, making it accessible from anywhere with my laptop or mobile to support employees effectively. Review collected by and hosted on G2.com.

What do you dislike about AnyDesk?

Regarding the improvement, the free version is short based, but it can be done easily through a subscription. Review collected by and hosted on G2.com.

Questions about AnyDesk? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

Robert L.
RL
Robert Landaeta
Last activity almost 6 years ago

Is Anydesk better than Team Viewer?

asim a.
AA
asim anand
Last activity about 6 years ago

Why I faced problems in order to send larger files through anydesk to the remote computer?

Pricing Options

Pricing provided by AnyDesk.

Solo

$22.90

Standard

$35.90

Advanced

$79.90
AnyDesk Comparisons
AnyDesk Features
Usage Information
Integrations
Session Recording
Cross-Platform Access
Mobile Device Access
Remote Device Control
Text Chat
Multi-Platform Support
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