Oyster Reviews & Product Details

Onboarding was done smoothly with asking all necessary information during onboarding without to and fro. All my doubts for onboarding were cleared promptly by support team. The support team of Oyster is very knowledgeable and active, and responds with clear and timely updates on any ticket. Review collected by and hosted on G2.com.

CTC breakup is not provided in the agreement to be signed to the candidate. It lacks clarity on how the CTC is structured, just a rough number does not help at all. CTC structure should be included in the agreement as done by other companies. Review collected by and hosted on G2.com.

Oyster has a great support team. In the past whenever I have raised a ticket on its platform, it was promptly managed by the support team and they have provided time to time update about the progress on the resolution. Apart from that any agreement amendment or policy update is managed very smoothly and its system of accepting scanned signature etc has helped immensely to a remote worker like me. Review collected by and hosted on G2.com.

Right now I don't have anything to share since all are great from my perspective. Review collected by and hosted on G2.com.

I use Oyster because my experience has been consistently positive. The initial setup was smooth and straightforward, and the web portal has been excellent. It allows me to store all employment documentation in one secure place, and it's easy to access whenever I need it. Oyster solves my problem by acting as the intermediary between my UK employer who pays in British pounds and myself in Germany, handling the conversion to euros and managing all appropriate taxes and health insurances. Their support team has been great with quick, clear, and genuinely helpful responses. When I went through parental leave, all documentation was accurate and handled correctly, and the process felt well-managed. The pay calculations are managed well, ensuring all German employment costs are reliably and transparently handled. Oyster also helps me with the necessary documentation to prove I live and work here legally, allowing me a good life balance without worry. Review collected by and hosted on G2.com.

The only downside I've encountered is that their ticketing system tends to close tickets quite quickly, and replying to an older ticket doesn't seem to reopen it or bring it back to the team's attention. It's a small operational quirk, but worth noting, I think. Review collected by and hosted on G2.com.

I really love how incredibly easy this platform makes it to onboard international team members. It takes a huge administrative burden off our HR team by fully handling the local compliance requirements and all the necessary paperwork. Review collected by and hosted on G2.com.

I’ve found that the built-in reporting tools and analytics features feel a bit too rigid. When I need to pull highly customized payroll or expense data for internal tracking, the process can become somewhat tedious and time-consuming. Review collected by and hosted on G2.com.

I really appreciate Oyster's services for making my dream of moving to Spain come true. The Oyster employees I've worked with are great; they answer super quick and are extremely effective. I like using the Oyster app because I can easily submit my time off and worked time. The initial setup of Oyster was a breeze because the team was supportive and responded fast to our queries. Review collected by and hosted on G2.com.

When I was working on my relocation, I would have liked to be more updated about what documents I will need. Also, I had a problem where the payslips were not uploaded, and I needed to write many emails. The payslips are really important for my submission for residency documents. Unfortunately, the payslip format will likely create problems as it does not explain what institutions need. When I received my payment in Romanian currency, the currency isn't even mentioned on the payslip, and this is not good. Review collected by and hosted on G2.com.

White glove management of our cases. The same customer agent stays on our ticket until resolved. Communication on what to expect for different scenarios in different countries is very clear. Without Oyster we couldn't employ talent from outside where we have businesses (US, France); It also allows us to offer attractive benefits, have Oyster handle payroll etc and we don't have to deal with gnarly local employment laws. Review collected by and hosted on G2.com.

At our size we currently can't use direct debit for contractors adding work on our end. Review collected by and hosted on G2.com.

I appreciate that Oyster handles everything from official documents to payroll preparations, which is a real advantage. The team is there to help us find suitable solutions very quickly when a problem arises. This saves me from having to know everything about German legislation and allows me to focus on the human management of the team, which is a priority for me. The initial setup was very easy to follow and our contact is always there to listen and help us. Review collected by and hosted on G2.com.

Automatic payment from Switzerland is not yet possible for us, but I think it should happen soon. Review collected by and hosted on G2.com.

It allows you to complete the onboarding process for a new job from a single, unified place. The support team is easy to reach through good contact channels when you need help. The interface is simple and clean, with minimalist controls that make it easy to use. Overall, the page performance feels optimal and runs smoothly. Review collected by and hosted on G2.com.

The support communication channels can feel slow because they use an email-like format. At times, details from previous messages can get lost or overlooked, which makes it harder to keep track of the conversation. Review collected by and hosted on G2.com.

What I like best about Oyster is how simple and straightforward the platform is to use. I mainly use it to manage consultant invoices and payments, and it’s very easy to quickly check what has been paid, what is still pending, and download the invoices I need. Everything is clearly organised and I can find the information I’m looking for without having to spend much time navigating the platform. Review collected by and hosted on G2.com.

There isn’t really anything I dislike based on the way I use Oyster. My use is mainly focused on checking payment statuses and accessing or downloading invoices, and for those tasks the platform works well and is easy to navigate. Review collected by and hosted on G2.com.

The response times are quick and it is a straighforward platform to use, since I have an employee based in Europe while the rest of my team is based in the UK and I need to manage things differently. The price is good for what we get, and we were properly trained to use it. Review collected by and hosted on G2.com.

In my experience the only negative thing I can say about Oyster is that I find the support quite rigid. My employee had an issue about getting a sick certificate and there is no flexibility on Oyster's side to understand. I understand why, but there should be room for conversation between the platform and the employer on certain minor issues. Review collected by and hosted on G2.com.