Plane Reviews & Product Details

I really appreciate the platform's clean interface, which makes it simple to add information. The customer support team is also very responsive, which adds to the overall positive experience. The portal keeps everything organized, so tracking payments and invoice is simple. Implementing it was very easy as well. Review collected by and hosted on G2.com.

I think my only problem with it is sometimes it takes longer to load maybe during peak time. Review collected by and hosted on G2.com.

I like that Plane offers ease of access, making it convenient to use. It's much more straightforward compared to other HR payroll platforms I've used before, leading to fewer user pain points concerning the user experience. The platform's efficiency lets me easily update information and provide additional details as I fill in information. I appreciate how everything is direct and straightforward, allowing me to quickly navigate to the request for payment page, fill out forms, upload PDFs, and view the history of payments I've requested. The initial setup was simple too; I could just sign in with my Google account, making the process pretty easy. Plane is also efficient and free to use, which is beneficial for those starting out or needing something less complex. Review collected by and hosted on G2.com.

I would say just being able to update information. I've noticed that with some of the previous invoices that I've sent, it doesn't keep the new address that I updated for. So I don't know if that's a Plane issue or not, but there's no way to communicate that across the platform that my address has been updated and also needs to be updated on the invoice as well. Review collected by and hosted on G2.com.

I like how Plane makes it simple to edit info like my bank account number. It's straightforward and never misses any date. Keeping it simple helps me a lot, especially since I mostly use it to consult my salary. The initial setup was also very easy because the company provided a document with guidance. Review collected by and hosted on G2.com.

The mobile version of Plane doesn't work well for me. When I tried using it on my phone, I couldn't do anything. Review collected by and hosted on G2.com.

The platform is easy to access and the customer service is outstanding. I appreciate being able to download a payment receipt that shows full details of the transfer, including key things like a UETR number, which is often hard to find in international transaction data. Setting up the account was very easy; I just followed simple instructions from an email. Review collected by and hosted on G2.com.

Nothing. It was easy and straightforward to use. Initially the transaction failed, but customer service were quick to respond and gave me assurances that my money was safe and provided guidance on why the transaction failed and what I should do to fix the problem (which was an error on my part). Sharon from the Plane team kept in touch, sent regular updates and gave me confidence that the transaction would be processed in full. Review collected by and hosted on G2.com.

I find Plane's customer support very helpful, and the user interface of the website is pretty easy to manage and deal with. The initial setup was also very easy and took me less than five minutes to enter all my details and have my bank account set up. Review collected by and hosted on G2.com.

I had two small issues. One of them was regarding my bank account details; I didn't realize that I had entered them wrong because there was no confirmation. Also, I didn't receive any emails about the rejection of my payment on the first attempt, which is kind of annoying. So, I had to directly go to customer support to get help. Also, because I live in the UK, customer support doesn't work at all times for me, so I sort of have to wait for American hours to receive customer support. Review collected by and hosted on G2.com.

I appreciate how quickly everything is dealt with on Plane. My most recent payment was sent at 23:55 GMT, and by the next morning at 10:51 GMT, the money was already in my bank account. Everything is stored safely and recorded, which makes tax filing much easier. It's also easy to navigate and access for accounting, eliminating the need to store data in an Excel sheet or manage it with third parties. Plus, when I need to contact support, I'm not met with AI trying to resolve the problem, which is something every consumer dislikes. The initial setup was also very easy. Review collected by and hosted on G2.com.

Nothing! Review collected by and hosted on G2.com.

What I value most about Plane is how seamless, transparent, and user-friendly the entire experience is — especially for remote employees. The platform brings clarity and organization to what can often be a complicated part of international employment: payments, contracts, and compliance. Everything from viewing pay slips, understanding payment schedules, and managing documents is clearly laid out and easy to access.

I also appreciate how Plane emphasizes reliability and communication. Notifications about upcoming payments, clear breakdowns of each transaction, and the ability to track processing stages in real time give a strong sense of confidence and control. It helps reduce uncertainty and builds trust between the employee and the company.

Lastly, the design and interface feel modern and well-thought-out. It’s not just functional — it feels like it was built with the end user in mind. In short, what I like best about Plane is that it combines transparency, simplicity, and professionalism in a way that makes the entire payroll and employment process smooth and stress-free. Review collected by and hosted on G2.com.

Overall, I think Plane is a great platform, but one area that could be improved is the payment processing timelines. Sometimes, there’s a noticeable gap between the date payments are initiated and when the funds actually arrive in the bank account. While I understand that this can depend on banking networks and international transfers, it can still cause some uncertainty when trying to plan personal finances.

Another aspect that could be enhanced is real-time payment tracking or clearer status updates during the “processing” phase. Having more visibility into where the payment stands — for example, when it’s been sent, cleared, or pending bank confirmation — would make the experience even more reassuring.

Aside from that, I think the platform itself is intuitive and well-designed; these points are more about improving efficiency and transparency in the last step of the payment process rather than major issues. Review collected by and hosted on G2.com.

I love Plane's super user-friendly UI and the reliability with payments, which means I never have issues receiving them. As an independent contractor, it's crucial for me to know that my payments will come on time and in my local currency, which really helps me focus on my work without the added stress of chasing payments. It also takes away the anxiety related to managing cash flow. The setup was incredibly easy, literally taking just a couple of minutes to get set up with my client's HR department. Review collected by and hosted on G2.com.

A mobile app would be nice. Review collected by and hosted on G2.com.

I like the speed and reliability of transfers with Plane, it makes international payments easy and stress-free. It offers good exchange rates and is faster than most banks, which is great. Plane eliminates high banking fees, and the initial setup was very easy, just a few clicks after sharing my banking details and identification. This service is really a game changer in terms of international payments. Review collected by and hosted on G2.com.

Plane is already excellent but I would suggest real-time tracking options during the payment process. It would allow me to monitor my payouts step-by-step to eliminate uncertainty in the 2-3 business days it takes to receive the funds. Review collected by and hosted on G2.com.

I like that the Plane platform is very user-friendly and transparent. When it comes to money, transparency is especially important, and we really appreciate that. I also enjoy receiving email notifications when I've been paid, which adds to the ease of use. Navigating the platform is straightforward, with a clear summary of payments available. The setup was very easy as well. Review collected by and hosted on G2.com.

I would like to see the date of the Rate used to convert my money from USD to BRL. For every payment, I think we should be able to see the date of the conversion as well as the rate used to do that conversion at that time. Review collected by and hosted on G2.com.