--- title: Remote Reviews meta_title: 'Remote Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 4753 reviews by the users' company size, role or industry to find out how Remote works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 4753 scale: '5' date_modified: '2026-08-12' parent_category: name: HR url: https://www.g2.com/categories/hr --- # Remote Reviews **Vendor:** Remote **Category:** [Global Employment Platforms (GEP)](https://www.g2.com/categories/global-employment-platforms-gep) **Average Rating:** 4.5/5.0 **Total Reviews:** 4,753 ## About Remote Remote is the all-in-one HR and payroll platform to find, hire, manage, and pay your entire team everywhere. Whether onboarding your first cross-border hire or scaling across continents, Remote delivers enterprise-grade compliance, intuitive design, and dedicated local expertise. With one platform for every contract, payslip, and regulation, Remote helps you grow without borders. Services we offer: HRIS, Payroll, Performance Management, Employer of Record, Contractor of Record, Contractor Management, Recruit, Job Listings and PEO services. You no longer need to rely on convoluted HR tech stacks, expensive in-house teams, or unreliable third parties; Remote’s centralized platform supports you at every stage of the employment lifecycle. Easily find and hire the ideal candidate anywhere in the world with Recruit’s data-driven insights, then onboard them in a matter of days. Create and provide a locally-tailored benefits package, including equity incentives. Pay them accurately and compliantly through Payroll’s cutting-edge, best-in-class infrastructure, and easily track, manage, and solve their day-to-day HR needs. And that’s not all. Need to relocate people? Set up your own entity abroad? Whatever your situation and size, Remote has you covered. Remote also makes it simple to onboard and pay contractors, with localized agreements, multi-currency payments, and protection against misclassification. And all the while, it does so safely and securely. Remote doesn’t cut corners or entertain risk; compliance always comes first, with no exceptions. This includes taking stringent, enterprise-standard security measures, and ensuring your data and IPs are protected at all times. Whatever your business goals and HR needs, Remote doesn’t just save you time and money — and it’s more than just a vendor. It’s a dedicated strategic partner, empowering you to build the workforce that drives your company’s growth — smartly, efficiently, and compliantly. ## Remote Pros & Cons **What users like:** - Users love the **ease of use** of Remote, appreciating effortless setup and quick access to support and information. (1694 reviews) - Users value the **friendly and responsive customer support** that quickly resolves issues, enhancing the overall experience. (1198 reviews) - Users appreciate the **responsive support** from Remote, enhancing overall satisfaction during updates and payment processes. (1101 reviews) - Users appreciate the **clean and easy-to-use UI** of Remote, enhancing their overall experience and accessibility. (837 reviews) - Users find the **easy setup** of Remote seamless, making the onboarding process smooth and efficient. (801 reviews) - Users appreciate the **simplicity and user-friendly design** of Remote, which streamlines administration and support. (793 reviews) - Response Time (755 reviews) - Users appreciate the **intuitive design** of Remote, making it easy to navigate and use effectively. (743 reviews) - Fast Response (667 reviews) - Users commend the **exceptional customer service** of Remote, noting their responsiveness and helpfulness in urgent situations. (643 reviews) **What users dislike:** - Users report **poor customer support** , highlighting slow response times and inconsistent service experiences. (373 reviews) - Users often face **delays** in processes like payroll and contract approvals, impacting their overall experience with Remote. (314 reviews) - Users note that Remote has **missing features** such as country-specific documentation and flexible reporting capabilities. (191 reviews) - Users experience **payment issues** with rigid schedules and delays in client authorizations affecting their cash flow. (162 reviews) - Users face **slow response times** , with delays in app start-ups and payment processing causing frustration. (145 reviews) - Long Waiting Time (129 reviews) - Poor Support Services (126 reviews) - Expensive (122 reviews) - Unclear Benefits (118 reviews) - Payroll Issues (117 reviews) ## Remote Reviews ### 1. Intuitive UI, but support and chatbot answers are often incorrect **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2026 **What do you like best about Remote?** Concept - allows to hire people on standard work contact without the local entity UI is good and intuitive although there are some gaps (mobile app does not have all of the features accessible) `I like the google calendar integration although there should be more options to specify how the events should be visible on the calendar side and also to connect to different calendars at the same time. Availability and performance is good. I cants speak about the pricing but my employer is not complaining about it (although the quality of support is very poor for the price paid). Support is annoying the information that AI chatbot gives is very frequently incorrect so you need to talk to it and get it to direct to normal support (which is also wrong 50% of the time so getting correct answer usually takes multiple interactions). **What do you dislike about Remote?** Concept - allows to hire people on standard work contact without the local entity UI is good and intuitive although there are some gaps (mobile app does not have all of the features accessible) `I like the google calendar integration although there should be more options to specify how the events should be visible on the calendar side and also to connect to different calendars at the same time. Availability and performance is good. I cants speak about the pricing but my employer is not complaining about it (although the quality of support is very poor for the price paid). Support is annoying the information that AI chatbot gives is very frequently incorrect so you need to talk to it and get it to direct to normal support (which is also wrong 50% of the time so getting correct answer usually takes multiple interactions). **What problems is Remote solving and how is that benefiting you?** Allows to hire people on standard work contact without the local entity `ability to provide some benefits that would otherwise be hard to get with the team that small. ### 2. Centralized Platform with Integration Challenges **Rating:** 1.5/5.0 stars **Reviewed by:** Nathan K. | Senior Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Remote?** I find the centralized platform beneficial as it allows me to see all employees in one place. The integration with HiBob sounds promising, especially for smoother onboarding and offboarding and improved leave management. I also like the reduced time it takes to complete payroll across multiple currencies with Remote. The economic savings and efficiency of having all employees under one platform is another reason why I switched to Remote. **What do you dislike about Remote?** The onboarding experience and knowledge of the team have been substandard. The implementation team has been very inexperienced and uncoordinated. It has been a painful process. Key account managers should be appointed so we are not bounced around various teams to find a solution. We have wasted a lot of time internally trying to effectively manage Remote. Many times we completed information for the team only for it to be lost or unsaved on their side. The initial setup of Remote was terrible. **What problems is Remote solving and how is that benefiting you?** I use Remote as a centralized platform to manage all employees globally in one place, reducing time spent on payroll across multiple currencies and planning to integrate with HiBob for smoother onboarding and leave management. **Official Response from Melanie Diamond:** > Hi Nathan, Thank you for taking the time to share such detailed feedback. We're pleased to hear that Remote has helped centralize your global workforce and streamline payroll. We're sorry to hear that your onboarding and implementation experience fell short of expectations. This isn't the experience we aim to provide, and we take your comments seriously. We'll be looking into the issues you've raised, and we'd appreciate the opportunity to learn more and follow up with you directly. Thank you again for your honest feedback. It helps us improve both our product and the experience we provide to our customers. Mel Senior Voice of the Customer Team ### 3. Fills a gap in the market to work from almost anywhere but comes with some teething **Rating:** 2.0/5.0 stars **Reviewed by:** Mark B. | Senior Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2026 **What do you like best about Remote?** There are some great people at Remote who are very friendly and helpful. For example Alberto Martinico and Giorgi Kapanadze have been very helpful recently **What do you dislike about Remote?** They do not feel very well set up to do certain basic things required, like knowledge of local labour laws, onboarding, handling of taxes. It can be difficult to get in touch with someone knowledgable on the topic but when you eventually do then they are great **What problems is Remote solving and how is that benefiting you?** They allow companies of all sizes to employe flexibly all over the world ### 4. Cheap Effective Payroll Solution, but Customer Service Needs Significant Improvement **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Remote?** I like getting my payroll check directly deposited into my bank account. It makes it easy for my company to pay me, despite not having an operation in the US. They provide excellent benefits that the Company pays for. Once everthing is set up properly, it generally runs smoothly. **What do you dislike about Remote?** The customer service is terrible. You can NEVER speak with a person. It is all done by email. This makes explaining complex issues difficult. The response time after submitting an issue can be up to three days, and the answers that you get back are often incomplete and occasionally don't make any sense. They need to provide faster customer service with the ability to speak with a live person! Everything is done through their portal, which wasn't easy to set up. There was a lot of paperwork, and some of it was unclear without anyone to speak to. If there are issues with benefits, you need to wait days for a reply. They also don't provide much lead time for when benefits renew. **What problems is Remote solving and how is that benefiting you?** Remote handles payroll cheaply and smoothly, depositing directly into my bank account since my company doesn't have a US operation. **Official Response from Melanie Diamond:** > Hi there, Thank you for your feedback, we really appreciate you taking the time to share it. I’m Mel, and I lead the Voice of the Customer team at Remote. It’s great to hear that payroll and benefits are working well once set up, but I’m sorry to hear about your experience with customer support and onboarding. That’s not the level of service we aim to provide. If you’re open to it, I’d really like to understand more about your experience and where we can improve. Please feel free to reach out to me directly at feedback@remote.com. Kind regards, Mel Diamond ### 5. Easy UI and Onboarding, but Taxes and Expenses Are a Huge Pain **Rating:** 1.5/5.0 stars **Reviewed by:** Pulkit G. | ( IBM Partnership ) Android app developer Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2026 **What do you like best about Remote?** UI is easy to go with, documentation is simple and fast. **What do you dislike about Remote?** Taxes and expenses is a huge pain. They have a separate platform greytHR for this purpose which is often also down, and slow. They also have extensive set of terms and conditions which makes it difficult to understand with clarity. **What problems is Remote solving and how is that benefiting you?** It's solving salary distribution and payslip. ### 6. Great Interface, But SPEED of Customer Support is a very big problem **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2026 **What do you like best about Remote?** The overall software interface is really good. Very easy to use, find the information, get the overview. **What do you dislike about Remote?** The most annoying part of using them is Customer Service. The chat box works fine, you can find very basic answers there and people working there are lovely. The problem is that often they do not have authority to provide any information or solve issue. So they need to pass the ticket to other department. And then if can be weeks of no respond, or you have to wait multiple days of having 1 reply. Working in HR space where these things are very delicate and often requires the respond right away is really really problematic. I considered switching the provider at least 3 times in less than a year when I work with them. Really sad that when companies have such a great product really damage business with very poor CC support. Effective customer support should be Nr 1. investment they should be doing. **What problems is Remote solving and how is that benefiting you?** They manage HR admin work for us for employees working remote. ### 7. Solid Benefits but Frustrating Delays **Rating:** 2.0/5.0 stars **Reviewed by:** Joan C. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about Remote?** I use Remote for getting paid and I appreciate that I have the same legal rights, holidays, and benefits as an employed US citizen while being in Spain. I love that it just works and does its job. I also value the private medical insurance and the Cobee partnership because I can use them, and they are deducted from my salary instead of my net income. **What do you dislike about Remote?** It's useless when I need to ask for legal advice on residency; I had to take that with an external consultant. It also takes a good 4-5 days between 'your salary is on the way' and the money actually reaching my account. And it's not my bank, I checked already. Easy-ish, I had to fill some docs that I didn't know how to fill and the docs were fuzzy. **What problems is Remote solving and how is that benefiting you?** I get paid and have the same legal rights, holidays, and benefits as a US employee while in Spain, plus private medical insurance through a salary partnership. **Official Response from Melanie Diamond:** > Thank you for the honest and detailed review Joan! It's genuinely great to hear that the core experience is landing well for you. Knowing you have the same legal rights, holidays, and benefits as a US employee while based in Spain is exactly what we're here to make possible, and we're glad the Cobee partnership and private medical insurance are adding real value on top of that. That said, we hear your frustrations, and they're fair ones. The gap between the payment notification and funds actually arriving is something we know matters, and we appreciate you flagging it clearly. The same goes for the document experience and the gap in legal guidance on residency questions. Those are areas we want to understand better, not brush past. We'd love to dig into the specifics with you directly. If you're open to it, please drop me a note at feedback@remote.com and I'll make sure your feedback gets in front of the right people. Thanks again for taking the time to share this. Reviews like yours help us get better. Kind Regards, Mel Diamond - Voice of the Customer Manager @ Remote ### 8. Locked Out of Expense Approvals and Getting Contradictory Support **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Remote?** I like getting paid. Ideally, I like having no reason to go on remote.com - who the hell likes a dashboard? **What do you dislike about Remote?** I am locked out of old getting my expenses approved and remote cannot help me. They have provided contradictor information to my colleagues and myself. If remote themselves cannot understand how to use their own platform how can they expect us to? **What problems is Remote solving and how is that benefiting you?** They are an employer of record, sometimes one needs an employer of record. ### 9. Excellent Platform, but Frustrating Support and Poor Urgent Communication **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Printing | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Remote?** Remote platform itself is excellent. The user interface is very intuitive, modern, and easy to navigate. From a technical and usability standpoint, it’s one of the best tools for managing global teams. Everything is organized and accessible. **What do you dislike about Remote?** The account management and support experience can be frustrating. There is often a lack of internal coordination; for example, I’ve had multiple managers handling the same request simultaneously, which caused a lot of confusion. Communication regarding urgent matters is also a weak point. I recently requested a very important physical document. After waiting for two weeks, I had to follow up myself, only to find out the manager had already sent it to a post office but never notified me or provided a tracking number. For urgent and time-sensitive documents, this lack of proactive communication is unacceptable. **What problems is Remote solving and how is that benefiting you?** Before implementing Remote, our main challenge was the complexity and high cost of international recruitment. We had to navigate the various labor laws, tax systems, and social benefits requirements in each country, which was slow and risky. It's very convenient that we don't have to deal with paying all the taxes and filing all the paperwork ourselves. **Official Response from Jeroen Kuijer:** > Thank you for sharing your feedback with us. While I’m glad you find the Remote platform excellent for managing your global team, I sincerely apologize for the frustration our account management and support teams have caused you. While we are continuously working to improve our processes to ensure a smoother experience for our users, I am taking this feedback seriously. I would like to personally follow up on your recent experience to further investigate and ensure this does not happen again. If you are open to this, please provide me with your account details or the related ticket number with me. I will personally investigate this to ensure it is resolved and does not recur. Jeroen - VP of Customer Experience ### 10. Clean UI, but too limited to work as a true HRIS **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Remote?** Remote's platform UI is clean and user-friendly. **What do you dislike about Remote?** None of the platform's functionalities are fully developed enough to be actually useful for a company using it as an HRIS. It is primarily a payroll platform, and even then, it doesn't do it particularly well. **What problems is Remote solving and how is that benefiting you?** We thought Remote would be consolidating platforms for us and operate as our HRIS, payroll, and benefits platform. However, it is not benefiting us, as the platform currently doesn't operate effectively or successfully as a true HRIS. ### 11. Valuable EOR Service with Cost Challenges for Larger Teams **Rating:** 1.5/5.0 stars **Reviewed by:** Vamsi A. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2026 **What do you like best about Remote?** I like the services Remote provides, especially for a startup with a team based out of multiple countries, as it makes it easy and quick for us to rely on EOR service providers. Additionally, I appreciate the UI they have in accessing the platform. **What do you dislike about Remote?** 1) Pricing. It is really expensive when the team size gets bigger; We could address the same need with 20-30% of the costs incurred from EOR service fee that Remote charges. 2) Reimbursement process: Unlike other EOR services providers, Remote reimburses partial amount than the full amount when team members submit their expense. This is a pain for us. **What problems is Remote solving and how is that benefiting you?** I rely on Remote for HR and Payroll workflows. As a startup with a team in multiple countries, the EOR services are easy and quick to use, making them valuable to us. **Official Response from Melanie Diamond:** > Thank you, Vamsi, for taking the time to share such balanced and thoughtful feedback.! We’re really pleased to hear that Remote has been supporting your HR and payroll workflows effectively, and that the platform’s ease of use and UI have made managing a distributed team simpler. Helping startups operate confidently across multiple countries is core to what we do, so it’s great to know that’s been valuable for you. We also appreciate your candid comments around pricing and reimbursements. As teams scale, cost efficiency naturally becomes a bigger consideration. Our pricing reflects the compliance, legal infrastructure, and in-country expertise required to employ team members globally, but feedback like yours is important and helps inform how we continue evolving our offering. On reimbursements, we’d like to better understand the partial reimbursement experience you mentioned. I’ve reached out to you directly to gather more detail so we can review this with the relevant team and ensure everything is working as intended. Thank you again for sharing your experience — input like this helps us improve and better support growing global teams. King Regards, Mel Diamond - Senior Voice of the Customer Manager at Remote ### 12. Effortless Setup, Compliance Challenges **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Remote?** I like that Remote's platform UI is clear. It's easy to navigate and easy to use. The initial setup was easy too. **What do you dislike about Remote?** The operation or compliance is questionable. The help center is not always localized and takes longer to respond. It took me more than months to resolve the parental leave and salary adjustment. Also, I never got information about a mandatory health check-up, for example. **What problems is Remote solving and how is that benefiting you?** Remote allows companies not registered in Japan to hire locals with equivalent conditions to domestic companies. It simplifies salary payments, tax, and compliance, managing Japanese laws and regulations. ### 13. Dashboard Is Fine, but Lacking Employee Benefits Like Bike Leasing **Rating:** 1.5/5.0 stars **Reviewed by:** Daniel S. | Country Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Remote?** Dashboard is fine, support is available. **What do you dislike about Remote?** As an employee i miss typical benefits like urban sports club membership or bike leasing f.e. **What problems is Remote solving and how is that benefiting you?** It helps me working for a company outside germany while i live and work in germany. ### 14. Remote’s Offer Letter and Termination Process Need More Flexibility **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2026 **What do you like best about Remote?** The beast feature Remote has is the ease of the user interface **What do you dislike about Remote?** The limitations of not having bonuses, draws or commissions within the offer letter. The process of terminating an employee is rather difficult **What problems is Remote solving and how is that benefiting you?** Remote did not solve the termination issue with us, and we ended up having to pay an employee for an entire month for no reason because Remote did not respond back to us in a timely manner. The only issue that remote has solved for us was being able to run an off-cycle for payment. **Official Response from Melanie Diamond:** > Hi there, Thank you for taking the time to share your experience and for highlighting the ease of our user interface. It's encouraging to hear that this has been a positive part of your experience with Remote! However, I'm sorry to hear about the challenges you faced with your offer letter requirements and, especially, the termination process. I'd like the opportunity to look into your experience further and better understand what happened. If you're open to it, please contact me directly at feedback@remote.com with your company name and any relevant details. I'll personally investigate your case with the appropriate teams and ensure your feedback reaches the right people. Thank you again for taking the time to help us improve. Kind Regards, Mel Diamond Voice of the Customer Manager @ Remote ### 15. Efficient Payment Platform, But Lackluster Support **Rating:** 2.0/5.0 stars **Reviewed by:** Cara R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2026 **What do you like best about Remote?** I like Remote's online platform because I find it convenient. I also appreciate that they pay me on time, which is something I value in a service. **What do you dislike about Remote?** I'm frustrated by the days it takes to get a response when I contact customer support. There's no phone number to talk to anyone in real time, so it's always multiple days afterwards that you get a response. Often, the responses aren't answers to my questions, and it takes multiple emails back and forth to try and solve any issue. **What problems is Remote solving and how is that benefiting you?** Remote allows me to be paid in the U.S. instead of from a foreign country, and I use it to track vacation and expenses. ### 16. Easy to Navigate, but Health Insurance Changes and Slow Complaints Hurt **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Remote?** The platform is simple and easy to navigate **What do you dislike about Remote?** The health insurance changed very suddenly for the Singapore market, there were no alternatives offered. The complaint process took a long time and and went past the deadline for the health insurance renewal. **What problems is Remote solving and how is that benefiting you?** Hiring people without needing a corporate entity set up in the region. ### 17. Clear Invoices, but Slow Support and Overcomplicated Payment Processing **Rating:** 2.0/5.0 stars **Reviewed by:** Mark D. | Director - Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2026 **What do you like best about Remote?** It’s easy to view invoices and see a clear breakdown of the bills. **What do you dislike about Remote?** The payment processing team isn’t very good. Support responses take a long time, and even simple things feel incredibly overcomplicated. **What problems is Remote solving and how is that benefiting you?** EOR ### 18. Good ergonomics, but pricing and customer relations need to be reviewed **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2026 **What do you like best about Remote?** the tool, the ergonomics, the accessibility, and the information **What do you dislike about Remote?** the pricing policy, the clarity of the offers, the one-year lock-in, the fact that you claimed to be able to do outsourcing in Morocco and two weeks before the start you presented us with exorbitant costs. The customer relationship is really poor. **What problems is Remote solving and how is that benefiting you?** the fact of being able to have people working for us from abroad is everything ### 19. Simple Interface but Poor Customer Service **Rating:** 1.5/5.0 stars **Reviewed by:** Caitlin K. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Remote?** I find Remote relatively simple to use, and I like the formatting because it's structured well. **What do you dislike about Remote?** The customer service is horrendous. I've had several issues surrounding health insurance deductions that I never signed up for. **What problems is Remote solving and how is that benefiting you?** I can see my payslips, and I like that it's relatively simple and well-structured. **Official Response from Melanie Diamond:** > Hi Caitlin, Thank you for taking the time to share your feedback. I’m really sorry to hear about your experience as issues related to unexpected deductions, especially for something as important as health insurance, are understandably frustrating and not the experience we aim to provide. I’d like to learn more about what happened so we can investigate this properly and make things right. I’ll be reaching out to you directly to gather more details and ensure this is reviewed by the right team. Your feedback is important to us, and we’re committed to improving both our processes and the support you receive. Thanks again. Kind regards, Mel Diamond Senior Voice of the Customer Manager Remote ### 20. Feature-Rich Platform, but Support Falls Short. Price not competitive. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2026 **What do you like best about Remote?** The platform has a lot of features. The QnA is very extended and covers every question one could have. **What do you dislike about Remote?** The support team is really not supportive. It feels like they don’t care, and I’m not getting the help I need. **What problems is Remote solving and how is that benefiting you?** We needed an EOR to employ people around the world. **Official Response from Melanie Diamond:** > Thank you for taking the time to share your feedback! We’re glad to hear that you find the platform feature-rich and that the Q&A/Help resources have been helpful. We put a lot of effort into building comprehensive guidance so customers can find answers quickly and confidently. That said, we’re very concerned to read your comments about the support experience. Feeling unsupported is not the experience we aim to deliver, and we take feedback like this seriously. We’d really appreciate the opportunity to understand what happened and review your case in more detail. Please feel free to reach out to me directly at feedback@remote.com and we’ll ensure this is followed up with the appropriate team. Thank you again for raising this! It helps us improve and better support teams employing globally :). Kind regards, Mel Diamond - Senior Voice of the Customer Manager @ Remote ### 21. Support Service Needs Major Improvement **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2025 **What do you like best about Remote?** nothing special, I find interface a bit of legacy **What do you dislike about Remote?** easy of use and support service, not able to understand the swift code to use for the bank account since no instruction on the source of payment (sepa or not sepa) and once the payment went wrong i had a terrible customer experience with the support service, the problem is still unresolved, when asking a question or an update I seldom receive an update **What problems is Remote solving and how is that benefiting you?** It should deliver payment through specified bank account ### 22. Great Pay and Remote Perks, but Hard to Reach a Real Person **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2026 **What do you like best about Remote?** the salary, the benefits, the "remote" work **What do you dislike about Remote?** hard to get an human on the other side... **What problems is Remote solving and how is that benefiting you?** it pays my salary and that's helpful ### 23. After 1 Year with Remote.com, My Opinion Has Turned Completely Negative **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2024 **What do you like best about Remote?** Everything is automatic, and very straightforward **What do you dislike about Remote?** The experience feels very impersonal. Since everyone is already working remotely, the company should make an effort to provide more personalized support. I always had issues with expense tax handling that could have been avoided if there had been a clear explanation upfront, be alert with this because they don´t care if you loose money. Also, if you’re based in Mexico, don’t expect to receive "Utilidades". Remote is the kind of company that profits significantly from workers but does everything it can to avoid sharing those profits. **What problems is Remote solving and how is that benefiting you?** Just the bare minimum for handling payroll, expenses, and benefits for my employer outside my country. ### 24. How is it possible that employer can issue an invoice automatically **Rating:** 1.5/5.0 stars **Reviewed by:** Alexey L. | CPO & Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Remote?** The onboarding and kyc was okay, the navigation is intuitive, the document reader with e-signatures is great. **What do you dislike about Remote?** It is very difficult to understand how to work with Remote as a contractor when providing services as a company but residing in a different country. Invoicing functionality misses drafts - whenever I quit the form of creating invoice my progress is not saved. The worst thing that happened to me was automated invoicing: my employer has issued and paid an invoice automatically without my review - with a random number that messes up my whole bookkeeping and without a valid VAT number that is required in EU when working with b2b transactions between eu companies. Even though it is a communication issue, I have never seen employers to issue employee's invoices and it's just not how it should be done. It is really easier to have an e-signed contract with any software available on the market and handle invoices yourself, if you are a company providing services in EU. The mobile app is completely useless but it's installation is recommended in every corner of this software. I have installed it and it always redirects me to a mobile browser because something is not yet supported in the app. **What problems is Remote solving and how is that benefiting you?** E-signed contract, payments ### 25. Unhelpful in reconciliation **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Government Relations | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2025 **What do you like best about Remote?** The employees that they have found us have been great assets to the team. **What do you dislike about Remote?** Remote requires a prefunding invoice and a reconciliation invoice. They have become increasingly difficult to reconcile and will not tell us what the expenses for our consultants are for with their new system. Because of this we have been unable to reconcile and pay their invoices which is causing frustration on our team with the lack of transparency. Given we are a government entity this is unacceptable and the lack of transparency and answers and help that takes over a week to respond with answers that are not helpful causes delays in payment as we have not been able to figure out what they are billing us for anymore when it comes to consultant expenses. **What problems is Remote solving and how is that benefiting you?** They are only solving the contractor management and payments portion otherwise the expenses portion is not benefiting us due to the lack of transparency on what is being billed for expenses anymore. ### 26. Could easily do better **Rating:** 1.5/5.0 stars **Reviewed by:** Sean W. | Business Development Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2025 **What do you like best about Remote?** The fact that Remote actually pay the salary on time **What do you dislike about Remote?** The level of service is horrendous! I was pushed and asked to sign my contact many times, but as soon as that was done, I feel you lost ALL interest in dealing with me. I still have outstanding questions that I have waited more then 6 weeks on and it seems you really do not care ... **What problems is Remote solving and how is that benefiting you?** You pay the salary and do absolutely nothing more **Official Response from Melanie Diamond:** > Hi Sean, Thank you for taking the time to share your feedback. I'm really sorry to hear about your experience — this isn't the level of service we aim to provide. I'm Melanie from the Voice of the Customer team at Remote, and I’ll be following up with you directly to understand the issues you've raised and make sure they’re addressed. Your feedback matters, and I appreciate you bringing this to our attention. Kind Regards, Melanie ### 27. Good overall, but they made a mistake with my salary payments which overshadows everything else **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Remote?** Smooth onboarding and good UI in general. The dashboard is quite solid and not as buggy as Deel. Submitting expenses is straight forward and simple. **What do you dislike about Remote?** The by far biggest issue was that they apparently overpaid me over the span of a year and then asked me to pay it back when they realized their mistake. The sum to pay back was quite large with no compensation on their part. Even the communication with their support was not great and I had to get more info out of them through multiple emails to verify that they aren't just making this all up. This incident made me distrust Remote with handling my salary. And since verifying salary might be quite the ordeal depending on the country I'm employed in, I'd recommend going with another EOR provider. Other than that their AI customer support chatbot is often not helpful and ends up adding more friction to the support process than necessary. But that's just a minor issue. **What problems is Remote solving and how is that benefiting you?** Remote helped us with employing me as a regular employee at a remote startup without that startup needing to set up a subsidiary in my country of residence. **Official Response from Melanie Diamond:** > Hi there, Thank you for taking the time to share your experience with Remote. We appreciate your positive feedback on our onboarding process, UI, and expense submission features - it's great to hear that these aspects have been working well for you. We’re truly sorry to hear about the challenges you faced regarding the overpayment issue and the communication around it and we completely understand how frustrating and unexpected that situation must have been. Ensuring clear, proactive, and transparent support is incredibly important to us, and your feedback highlights areas where we can improve. Additionally, we recognize that AI-powered support should enhance, not hinder, the experience so thanks also for calling this out as an area for us to review. If you’d like to discuss your concerns further, I'd be happy to look into this in more detail. You can me directly at feedback@remote.com. Thanks again for giving us your honest insights. Best regards, Mel Diamond - Voice of the Customer Manager at Remote. ### 28. If you need more attention, it might take months to resolve your issue **Rating:** 1.5/5.0 stars **Reviewed by:** Aleksey A. | CTO | Product Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2025 **What do you like best about Remote?** The onboarding process and software are good, but the support is quite poor. **What do you dislike about Remote?** It takes too long to get responses from them **What problems is Remote solving and how is that benefiting you?** Remote simplifies global hiring by handling compliance, payroll, and benefits across countries. This saves us time, reduces legal risk, and lets us focus on growing our international team. ### 29. Easy to use **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about Remote?** It’s easy to enroll and use, no hassle and platform is very intuitive **What do you dislike about Remote?** Payments take longer than I expected which is disappointing because when I enrolled I was told it would 2-4 business to get the payment which is untrue. And the problem is not the agency I work with. The client paid on the 16th. It’s currently the 26th and I have not gotten my payment. **What problems is Remote solving and how is that benefiting you?** Payment platform that helps my employer pay me without risk ### 30. Pretty good - however, Remote lacks deep understanding of the local requirements **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2025 **What do you like best about Remote?** Remote offers employer of contracts services - it simplifies engagement outside headquaters. **What do you dislike about Remote?** Remote does not offer a person one can talk to - everything is through a website and email. The contracts are unspecific and changes are not implemented. They do not offer help when it comes to local requirements, like e.g. pension funds, insurance etc. In addition, they ask you to provide legal documents relevant for US situation but completly out of scope for a local employment, in my case Switzerland. I do not believe they have Swiss experiences. **What problems is Remote solving and how is that benefiting you?** We do not need to create a legal entity ### 31. Exchange Rate too low **Rating:** 2.0/5.0 stars **Reviewed by:** Lanz A. | Partner Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2025 **What do you like best about Remote?** Timeliness in receiving my pay as well as advanced notifications on payment processing. **What do you dislike about Remote?** Exchange rate from USD to PHP is always too low. It’s at 54.48 right now but the market rate is at 55.70. **What problems is Remote solving and how is that benefiting you?** N/A ### 32. Expect 24-48 hours for a response from a specialist on your question **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2025 **What do you like best about Remote?** They have a user-friendly interface, nothing else to add. **What do you dislike about Remote?** To understand your benefits and how to use them is very complex. They send you the same information (80 pages) to read and understand what applies to your coverage and what does not. It's hard to get straight answers and it's frustrating. They could do a lot better on Onboarding. i.e Making videos to explain by country the benefits that apply to you and a more friendly way than reading 80 pages with a lot of terms that you don't understand. **What problems is Remote solving and how is that benefiting you?** n/a ### 33. It leaves a lot to he desired **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services **Reviewed Date:** May 25, 2025 **What do you like best about Remote?** The possibility of working abroad and having my payroll processed in The Netherlands. **What do you dislike about Remote?** Mistakes in payslips, weeks to answer simple questions, lack of personal approach. **What problems is Remote solving and how is that benefiting you?** As mentioned before, if you are working for a company that doesn’t have an office in your country of residence, Remote comes in handy. ### 34. Overpromised and incompetent agents **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Farming | Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Remote?** Platform is pretty and userfriendly if you know what you are looking for. **What do you dislike about Remote?** No phone call available. Email responses are very slow. Their blog or page about service are inaccurate. Agents are incomptent to deliver the answers to simple questions. Overpromised to complete the onboarding within 3-5 days. We are delayed 3 months behind their promice. Most upsetting thing was to get an answer to confirm whether they will help for a certain thing, it took 3 weeks to say "no, unfortunately we don't provide the service and without it, we can't complete the onboarding." That should be a 5 min question. I don't know the problems but in the midst of onboarding we started to get in touch with other EOR entities to get the deal back because Remote was not delivering it. **What problems is Remote solving and how is that benefiting you?** We can employ in our side of the country our company is established. **Official Response from Melanie Diamond:** > Hi there, Thank you for taking the time to share your experience. I’m truly sorry to hear about the delays and frustrations you’ve encountered, especially during such a critical process like onboarding. The lack of timely communication and the long wait to receive a definitive answer are unacceptable, and we sincerely apologize for the inconvenience this has caused. We understand how important it is to have accurate information and prompt responses, and we are committed to improving in these areas. To discuss this further please contact me/share your contact details via feedback@remote.com.as we want to do our best to resolve this for you. Warm regards, Mel Diamond Voice of the Customer Manager @ Remote ### 35. Basic but good design. **Rating:** 2.0/5.0 stars **Reviewed by:** Jacques B. | Software Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2025 **What do you like best about Remote?** Design of the app is basic but good. Good. **What do you dislike about Remote?** The validation for this form is not intuitive. **What problems is Remote solving and how is that benefiting you?** It is not really solving much for me. ### 36. Low Exchange Rate & Slow Service **Rating:** 2.0/5.0 stars **Reviewed by:** Gea J. | Marketing Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2024 **What do you like best about Remote?** I liked the scheduled invoice feature, where an invoice is immediately created on the date scheduled withouut needing additional inputs on the day itself. **What do you dislike about Remote?** The exchange rate has a difference of 2-3 pesos from the current market exchange, which is pretty big if you exchange/receive $100 or more. Also, I don't know if it's on my employers side or Remote's but it takes daaaays, sometimes weeks, for the money to arrive even though the payment on my employer's side has been made. **What problems is Remote solving and how is that benefiting you?** Secured payment system **Official Response from Melanie Diamond:** > Hi Gea, Thank you for sharing your feedback. I understand how frustrating it can be when exchange rates and delays in payment impact your experience, especially when it's affecting larger sums. We know how important timely payments are, and we’re sorry that this has caused inconvenience for you. We’ll be looking into these issues with our payment team to see what had happened here. If you'd like to discuss this further, feel free to reach out to us at feedback@remote.com, and we’ll assist you. Best regards, Mel Diamond Voice of the Customer Manager @ Remote ### 37. They know what they are doing **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2024 **What do you like best about Remote?** The main thing that I noticed about the Remote.com is that they are familiar with all of the work-related laws in different countries and their UX lets you know that. This makes the onboarding process fairly more comfortable and easier. Also the support is very good and someone directly is assigned to you that handles all of your concerns and keeps you updated. **What do you dislike about Remote?** Their mobility team is just super slow. They do not answer emails that much and kinda ignore you. When it comes to handling relocations, they really struggle to keep up. The UI is simple and I don't think it needs more complexity, but it has room for improvement. For example, the first time that I wanted to ask something from support team, I couldn't find the chat button for 5 minutes :)) Maybe some kind of pop up or question marks around each todo, especially during the unboarding (new users), can be very helpful. **What problems is Remote solving and how is that benefiting you?** My employer has no ties to Europe and they use remote.com to employ people who reside in Europe. ### 38. Convenient but predatory exchange rate **Rating:** 1.5/5.0 stars **Reviewed by:** Arkadiy K. | Software engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2024 **What do you like best about Remote?** It generates invoices to the company automatically and sends them. It's really convenient. And it pays out in your currency (in my case EUR -> USD). **What do you dislike about Remote?** Recently they forced me to use "guaranteed exchange rate" to convert currencies. The problem is this exchange rate effectively costed me 200 USD per month. I switched to issuing invoice myself and receiving payments with wise. Not losing money on fees now. And much faster! Remote took days to get money. Wise is instant. **What problems is Remote solving and how is that benefiting you?** Issuing invoice and receiving money from the foreign company. ### 39. A platform designed to focus on employers and not on employees **Rating:** 2.0/5.0 stars **Reviewed by:** Athanasios N. | Audio Producer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Remote?** The ease of platform's use. It has a clean and easy User Interface. **What do you dislike about Remote?** - It takes much to long for the platform to complete the money transfer from bank to bank. - As an employee I cannot have access to information about my invoice payment. I can never know if the invoice has been paid from the employer or not, or if the platform delays the payment. **What problems is Remote solving and how is that benefiting you?** Receiving paycheck ### 40. Website is nice, but there are a few communication challenges. **Rating:** 2.0/5.0 stars **Reviewed by:** prashant p. | Staff Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2023 **What do you like best about Remote?** 1. Onboarding was good, I would say we still need improvisation in app, it was not able to get the correct image. 2. All documents are accepted digitally. No need to physically show up anywhere. 3. Remote support. **What do you dislike about Remote?** 1. Face verification with camera needs improvements 2. They do not have any dedicated HR for us, thats a big gap. their chat takes 1 query at one time. That does not help. 3. We do not get any updates from HR, its just on demand basis people. They will answer your queries. No pro-active efforts for betterment of employees. **What problems is Remote solving and how is that benefiting you?** Remote support will give me a permanent job position with retirement and insurance benefits from my earlier employer. Also, remote helped with going through all the legal processes to follow. Along with that, Salary sheets and taxes are facilitated well. ### 41. estranged **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** September 25, 2024 **What do you like best about Remote?** The efficiency, the interface is effortless to work with. **What do you dislike about Remote?** Although putting efforts into improving the experience, it is still very estranged for me. **What problems is Remote solving and how is that benefiting you?** it's a good platform to compile all the documents and data. **Official Response from Melanie Diamond:** > Hi there, I'm Mel Diamond, Remote's Voice of the Customer Manager. Thank you for taking the time to leave a review — it’s great to hear that you find our platform efficient and easy to use! We’re always striving to make the Remote experience as seamless as possible. I noticed you mentioned feeling a bit disconnected from the experience, and I’d love to better understand what could help bridge that gap for you. Your feedback is incredibly valuable in helping us improve. Please feel free to reach out directly to me at feedback@remote.com, and we’d be happy to go over your thoughts in more detail. Best regards, Mel Diamond Voice of the Customer Manager ### 42. Waited the whole week just to hear that mobility in my case is not possible. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2024 **What do you like best about Remote?** I got updates almost every day on my case, but 0 containing the result. **What do you dislike about Remote?** I got the response to my original question only after I pushed it though chat. **What problems is Remote solving and how is that benefiting you?** It is good for EoR, but can be issue when relocation support is needed. **Official Response from Melanie Diamond:** > Hi there, We apologize for the frustration you've experienced with the updates on your case and the delay in getting a response to your original question. To help us review this matter further, please contact us at feedback@remote.com. We appreciate your patience and understanding and thank you for sharing your feedback. Best regards, Mel - VOC Manager at Remote ### 43. Lack of transparency on the employee's end. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2023 **What do you like best about Remote?** The platform in itself, the UX, the design, it's easy to use. Also, customer support is somewhat available most of the time. **What do you dislike about Remote?** Customer support takes a long time to go through requests, and having access to the chat doesn't help because they redirect you to another team (then why is there a chat?). Also, some days of PTO were added by the company that I didn't take, and I didn't notice until I logged in to the platform and went to check my PTO. I wish that had been communicated to me when that happened. **What problems is Remote solving and how is that benefiting you?** Being able to be hired in Spain without the need of a legal entity. Clarity in payslips and team available for queries. ### 44. Poor payments experience from onset **Rating:** 1.5/5.0 stars **Reviewed by:** Julian R. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Remote?** The onboarding process was relatively easy, but that's where things started to go down hill with Remote. **What do you dislike about Remote?** Salary payments, processing invoices, communication. These are all essential things for any form of HR software and they were seriously lacking with Remote. **What problems is Remote solving and how is that benefiting you?** EoR for offshore team in PH ### 45. Minimum required **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** June 01, 2022 **What do you like best about Remote?** It is convenient. The employees at remote seem responsive and try to answer fast. My payslips are always on time and without any mistakes **What do you dislike about Remote?** Benefits are underwhelming. It seems like remote is usually just offering the minimum that is legally required and if your employer wants to give you more benefits, remote is unwilling or uncapable of actually making this happen in many cases. **What problems is Remote solving and how is that benefiting you?** I can be employed as an employee at a foreign company without them needing an entity in the country I live. However, I will probably be working as a contractor in the future. **Official Response from Melanie Diamond:** > Firstly, I want to thank you for taking the time to create a review and for letting us know your feedback regarding our benefits provisions to our attention. We take all feedback seriously so if you would like us to follow-up on your experience, please contact us at feedback@remote.com. ## Remote Discussions - [What is Remote used for?](https://www.g2.com/discussions/what-is-remote-used-for) - 6 comments, 1 upvote - [In case I will move to another country, what process will I need to undergo with Remote?](https://www.g2.com/discussions/in-case-i-will-move-to-another-country-what-process-will-i-need-to-undergo-with-remote) - 1 comment, 1 upvote - [View Remote pricing details and edition comparison](https://www.g2.com/products/remote/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+13%3A23%3A23+-0500&secure%5Bsession_id%5D=042fc387-ab4c-440e-a5de-744f35913ce2&secure%5Btoken%5D=8f64f8c5b6537df902a91a063e6a0a79499a02d6dfafba98764c79d9d158961f&format=llm_user) ## Remote Integrations - [Apple iOS](https://www.g2.com/products/apple-ios/reviews) - [Asana](https://www.g2.com/products/asana/reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 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[Zapier](https://www.g2.com/products/zapier/reviews) - [Zelt](https://www.g2.com/products/zelt/reviews) - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Remote Features **Employee Self Service** - Web Portal - Benefits Manager - Mobile - Self Service Portal **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access - Timesheet Management - Payroll Management - Performance Management - Recruitment Management - Compliance Management - Deduction Management - Training Management - Employee Management - Compensation Management - HR Management - Workflow Management - Attendance Management - Retirement Plan Management - Provider Management - Online Benefits Enrollment - Employee Portal **Compliance** - Compliance Support - Safety Program - Certified Assistance **Automation** - Process Automation **Processing** - Multi Country - Data Consolidation - Data Quality - Rules **Platform Basics** - Reporting - Investor Reporting **Platform Basics** - Interoperability - Performance - Portal **Platform Basics** - Performance - Portal **Reports** - Score Cards - Customizability - Graphs and Charts - Dashboards - Activity Dashboard **Compatability** - HCM and HRMS - Entrepreneur - Immigration and Relocation **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Core - Contractor of Record** - Onboarding - Mediation - CoR - Risk - Offboarding - Payment - Compliance **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Split Deposits **Platform** - Tools - Management - Access - Mobile Access - Performance Management - Tax Management - Compliance Management - Recruitment Management - Employee Management - Expense Management - Certification Management - Insurance Management - Attendance Management - Payroll Management - Document Management - Benefits Management - Workforce Management - Contractor Management - Client Management **Logistics** - Dashboards & Reporting - Data Collection - Lanuguage Options - Activity Dashboard - Real-Time Data - Real-Time Reporting - Payroll Reporting **Compliance** - Governance - Country-Specific - Internal Policies **Platform Data** - Visualization - Platform Search - Dashboard - Activity Dashboard **Platform Performance** - Reporting **Platform Administration** - Integrations - Compliance - Reporting **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Cleaning** - Filtering - Levels of Measurement - Transformation **Intermediate GEP features** - International Hiring Support - Pre-built Integrations **Payment - Contractor of Record** - Invoice - Consolidate **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Support** - Scale - Specialist Guidance - Consulting - Invoicing - Implementation - Support - Assistance **Management** - Schedule Creation Tools - Schedule Management - Employee Leave Management - User Access - User Role Access - Employee Information - Employee Information Automation - Calendar Management - Workflow Management - Compliance Management - Timesheet Management - Payroll Management - HR Management - Time Off Management - Task Management - Document Management - Mobile Access **Integration** - HR/HCM - Finance - Other **Platform Content** - File Sharing **Platform Functionality** - Document management - Requalification - Compliance - Bid Management - Calendar Management - Invoice Management - Work Order Management - Supplier Management - Inventory Management - Task Management - Compliance Management - Contractor Management - Proposal Management - Safety Management - Communication Management - Contract/License Management - Job Management - Timesheet Management - Lead Management - Template Management - Procurement Management - Subcontractor Management - Workflow Management - Purchase Order Management **Platform Payment Content** - Document management - Invoicing Tool **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text - Generative AI **Generative AI** - AI Text-to-Image - AI Text Generation - AI Image-to-Text - Generative AI **IP Rights - Contractor of Record** - NDA - IP **Additional Functionality** - ACA Reporting - Real-Time Reporting - Vacation/Leave Tracking - HIPAA Compliant - Reminders - Leave Tracking - COBRA Administration - AI Copilot - Data Import/Export - Reporting & Statistics - Employee Database - Time Off Requests - Employee Benefits Administration - Configurable Workflow - Sick Leave Tracking - Life Insurance Administration - Health Insurance Administration - Benefits Administration Outsourcing - Disability Insurance Administration - Attendance Tracking - Applicant Tracking - Customizable Reports - FMLA Administration - Document Storage - Employee Onboarding - HSA/FSA Administration - Reporting/Analytics **Additional Functionality** - Data Connectors - For PEO/ASO - Time Tracking - Applicant Tracking - API - Client Portal - Employee Benefits Administration - Employee Portal - Onboarding - AI Copilot - Online Benefits Enrollment - Employee Engagement - Accounting - Generative AI - Workflow Automation **Additional Functionality** - Customizable Branding - Workflow Management - Third-Party Integrations - Document Storage - Surveys & Feedback - Benefits Management - Access Controls/Permissions - Payroll Management - Compensation Plan Modeling - 360 Degree Feedback - Email Templates - Employee Profiles - Attendance Tracking - Real-Time Analytics - Performance Management - AI Copilot - Employee Database - Real-Time Reporting - Turnover Tracking - Document Management - Organizational Charting - Trend Analysis - Employee Management - Talent Management - Employee Self Service - Employee Portal - Employee Onboarding - Compensation Management - Alerts/Notifications - Data Visualization - Performance Appraisal - Task Management - Ad hoc Reporting - Reporting & Statistics - Data Import/Export - Secure Data Storage - Self Service Portal - Feedback Management - Recruitment Management - API - HR Metrics Library - Vacation/Leave Tracking - Succession Planning - Predictive Modeling - Customizable Reports - Applicant Tracking - Training Management - Survey/Poll Management - Leave Tracking **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration - API - 401(k) Tracking - Expense Tracking - Vacation/Leave Tracking - Third-Party Integrations - Third-Party Integration **Monitoring** - Regulations Enforcement - Compliance Monitoring - Integration - Third-Party Integrations **Reporting** - Benchmarking - Cost Tracking - Dashboards - Time Tracking - Vacation/Leave Tracking - Activity Tracking **Platform Additional Functionality** - Cap Table - 409a - Public Equity **Platform Additional Functionality** - Onboarding - Pre-qualifiation - Subcontractor Monitoring **Other GEP Features** - Compliance Managenent - Analytics - Hiring Support - Reporting/Analytics **Benefits** - Branded Shopping - Other Benefits **Additional Functionality** - Reminders - Mobile App - Status Tracking - Sick Leave Tracking - Overtime Calculation - Reporting/Analytics - Time Tracking - API - Employee Scheduling - Employee Database - Role-Based Permissions - FMLA Administration - Self Service Portal - Data Import/Export - AI Copilot - Generative AI - Approval Process Control - Search/Filter - Attendance Tracking - Vacation/Leave Tracking - Biometric Recognition - Clock In/Out - Alerts/Notifications - Customizable Reports - Project Time Tracking - Audit Trail - Leave Tracking - Multi-Location - Access Controls/Permissions - Time & Expense Tracking - Real-Time Notifications - Lockout Periods - Electronic Signature - Automated Scheduling - Geofencing - Labor Forecasting - Employee Portal - Employee Time Tracking - Punch card - Automatic Time Capture **Additional Functionality** - Onboarding - Document Management - API - Reminders - Direct Deposit - Approval Process Control - Multi-State - Access Controls/Permissions - Reporting & Statistics - Payroll Outsourcing - Employee Profiles - Employee Database - Compensation Management - Self Service Portal - Payroll Reporting - Tax Forms - Third-Party Integrations - Generative AI - Tax Compliance - AI Copilot - Customizable Reports - Calendar Management - Payroll Management - Benefits Management - Check Printing - Data Import/Export - Wage Garnishment - Compliance Management - Alerts/Notifications **Additional Functionality** - Data Connectors - For PEO/ASO - Time Tracking - Applicant Tracking - API - Client Portal - Employee Benefits Administration - Employee Portal - Onboarding - AI Copilot - Online Benefits Enrollment - Employee Engagement - Accounting - Generative AI - Workflow Automation **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Platform** - Payroll Reporting - User, Role, and Access Management - Performance and Reliability - Scalability - Payroll Reporting - Activity Dashboard - Compensation Management - Timesheet Management - Performance Management - Benefits Management - Document Management - Payroll Management - Compliance Management - Cash Flow Management - Team Management - Policy Management - Calendar Management - Mobile Access - Attendance Management - Deduction Management - Employee Management - Reimbursement Management - Audit Management - Receipt Management - Time Off Management - Workflow Management - Expense Management **Generative AI** - Generative AI **Agentic AI - Equity Management** - Autonomous Task Execution **Additional Functionality** - Reminders - Employee Profiles - Generative AI - Alerts/Notifications - W-2 Preparation - Multi-Country - Employee Database - Reporting & Statistics - Employee Self Service - AI Copilot - Data Import/Export - Multi-State - Approval Process Control - Tax Compliance - Access Controls/Permissions - Time Tracking - Customizable Reports - Web-based Deployment - Payroll Outsourcing - Expense Claims - Multi-Currency - Corporate/Business - Chatbot - 1099 Preparation - Auto Update - Time & Attendance - AI/Machine Learning - Employee Onboarding - Batch Processing - Accounting - For Accountants - For CPA Firms - Multi-Location - Reporting/Analytics - For Small Businesses - Workflow Automation **Additional Functionality** - Estimating - Budgeting/Forecasting - Team Collaboration - Scheduling - Accounting - CRM - AI Copilot - Real-Time Updates - Electronic Signature - Real-Time Notifications - Task Scheduling - Multiple Projects - Contractor Database - Qualification Tracking - Project Tracking - Third-Party Integrations - Mobile App - Reporting & Statistics - Billing & Invoicing - Job Costing - Time & Expense Tracking - Equipment Tracking - Approval Process Control - Customizable Forms - Time Tracking - Customizable Reports - Project Time Tracking - Activity Dashboard - Reporting/Analytics - API - Cost Estimating - Alerts/Notifications **Additional Functionality** - Audit Management - Vesting Management - Workflow Management - Forecasting - Alerts/Notifications - Audit Trail - Performance Metrics - Portfolio Management - CRM - API - Third-Party Integrations - Scenario Planning - AI Copilot - Grant Management - Compliance Management - Financial Analysis - Multi-Currency - Financial Modeling - Financial Management - Real-Time Data - Transaction History - Role-Based Permissions - Deal Management - Generative AI - Document Management - Valuation Management - Customizable Reports - Real-Time Analytics - Document Storage - Client Portal - Reporting & Statistics - Activity Tracking **Core Functionality - Employer of Record (EOR)** - Compliance - Tax Compliance **Expanded Functionality - Employer of Record (EOR)** - M&A - Enterprise Consulting - Contractor Management - Permit Management - Resource Management - Immigration Management - Global Sourcing Management - Contract/License Management - Reimbursement Management - Performance Management - Time Off Management - Compliance Management - Invoice Management - Payroll Management - Document Management - Expense Management - Recruitment Management - Immigration Management **AI Capabilities - Employer of Record (EOR)** - AI Automation - AI Agent **Additional Functionality** - Benefits Dashboard - Self Service Portal - Third-Party Integrations - Data Import/Export - Multi-Currency - Approval Process Control - Background Screening - Enrollments/Onboarding - Labor Cost Reporting - Billing & Invoicing - Offboarding - Employee Benefits Administration - Alerts/Notifications - Activity Dashboard - Digital Signature - Time & Attendance - Search/Filter - Multi-Language - Reporting/Analytics - Multi-Country ## Top Remote Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,660 reviews) - [Oyster](https://www.g2.com/products/oyster-oyster/reviews) - 4.4/5.0 (1,496 reviews) - [Plane](https://www.g2.com/products/plane/reviews) - 4.6/5.0 (883 reviews)