# Shipwire Reviews **Vendor:** Ingram Micro **Category:** [Order Management Software](https://www.g2.com/categories/order-management) **Average Rating:** 2.2/5.0 **Total Reviews:** 6 ## About Shipwire Shipwire, an Ingram Micro Company, provides order fulfillment, commerce solutions and marketplace connections for global brands and retailers to delight customers and grow worldwide sales. Our award-winning platform is developer-friendly with well documented open APIs and 100+ consumer and B2B commerce connections to retailers, flash sale sites, ecommerce systems, and global marketplaces. Supported by the Fortune 100 financial backing of Ingram Micro and with access to an unparalleled network of fulfillment centers across North America, Europe and Asia, Shipwire supports the highest sales peaks of the world’s largest shippers. ## Shipwire Reviews ### 1. Shipwire for All and for All a Good Shipment **Rating:** 4.5/5.0 stars **Reviewed by:** Samantha S. | Associate, Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2022 **What do you like best about Shipwire?** The platform is easy to use and can house order details for items purchased across several different applications and user interfaces. It's easy to use and intuitive. **What do you dislike about Shipwire?** I dislike the formatting of the return results from the search bar. The information and data is not clearly represented at first glance, requiring more time to retrieve the necessary details. **What problems is Shipwire solving and how is that benefiting you?** Canadian Apparel orders can be shipped and processed in Shipwire instead of Shopify, which has proven to be a convenient way to access tracking logistics as needed. ### 2. My shipwire experience review **Rating:** 2.0/5.0 stars **Reviewed by:** Thilini R. | Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2021 **What do you like best about Shipwire?** *we can use easily *we can upload orders,which is convenient. *we can easily integrate popular marketplace *The system itself was very functional. **What do you dislike about Shipwire?** *They have terrible customer service. *Even when they can be reached, it's not easy to get a solution to an issue. *Sometimes they give wrong informations about your products. **Recommendations to others considering Shipwire:** Do not use shipwire.you have to look for other platforms. Because, inventory management is very poor. **What problems is Shipwire solving and how is that benefiting you?** Shipwire helps me to do our company's stocks' activities. ### 3. Look for other options. **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2020 **What do you like best about Shipwire?** Relatively easy to use with Magento; UI is quite user-friendly. **What do you dislike about Shipwire?** - inventory mismanaged and "misplaced" routinely - nearly impossible to make changes to orders - impossible to reroute packages - support is not US-based so troubleshooting is a constant struggle - customer service is friendly but very unhelpful largely due to being outsourced and "reading from a script" and entirely removed from operations/logistics - might be OK for small items and high inventory turnover but shipping rates and long term storage fees are high **Recommendations to others considering Shipwire:** look for other options if you value your own customers' opinions. Shipwire customer support is outsourced to the Philippines and everything other than basic "pick-and-ship" is a special project that takes 2-3 weeks, if it ever gets completed. Inventory management is poor and inaccurate. **What problems is Shipwire solving and how is that benefiting you?** Currently down to just one SW warehouse and will not return as a customer in the USA ### 4. Decent fulfillment management system **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2018 **What do you like best about Shipwire?** The interface is fairly user friendly and does tend to make my workflow simple **What do you dislike about Shipwire?** the general customer support is not US based and can be very slow to resolve issues, also upload of manual shipping labels is very tedious **What problems is Shipwire solving and how is that benefiting you?** I use shipwire to manage and fulfill ecommerce orders and inventory ### 5. Do not use shipwire **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2018 **What do you like best about Shipwire?** It is easy to use but they don’t ship out on time, nor are they any help. **What do you dislike about Shipwire?** They do not ship out the packages out on time. And 1 out of 100 packages do not end up leaving their warehouse. **Recommendations to others considering Shipwire:** Don’t waste your time and money on shipwire. I’m pretty sure there are many other platforms like them who do a better/decent job. **What problems is Shipwire solving and how is that benefiting you?** We have a separate warehouse aside from shipwire. If shipwire doesn’t have the order shipped at within the time it’s supposed to be shipped, we can manually ship from our warehouse. There are no benefits. ### 6. Relatively Happy **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2018 **What do you like best about Shipwire?** It’s easy to understand with very little training. **What do you dislike about Shipwire?** It would be nice to be able to have more flexibility to make changes to orders during processing. **What problems is Shipwire solving and how is that benefiting you?** Shipping packages to customers, but there’s slow processing with not much flexibility ## Shipwire Discussions - [Where is shipwire based?](https://www.g2.com/discussions/shipwire-where-is-shipwire-based) - [Where is shipwire based?](https://www.g2.com/discussions/where-is-shipwire-based) - [How much does Shipwire cost?](https://www.g2.com/discussions/how-much-does-shipwire-cost) - [Is shipwire free?](https://www.g2.com/discussions/is-shipwire-free) - [How does Shipwire work?](https://www.g2.com/discussions/how-does-shipwire-work) - [View Shipwire pricing details and edition comparison](https://www.g2.com/products/shipwire/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+19%3A24%3A49+-0500&secure%5Bsession_id%5D=f3046656-cf3b-49a6-bc90-226bbdb7150e&secure%5Btoken%5D=b9400dc52757e0443fde21c090510fc64e47bc8f397c5d1c61eba9d58f335686&format=llm_user) ## Shipwire Features **Order Entry** - Entry - Register - Notifications **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Order Tracking** - Shipping - Tracking - Backorder **Inventory Management** - Stock Levels - Flow Of Goods - Reserving Goods **Customer Management** - Order Status - Information Access - Email Notifications **Subscription Management** - Payment Data - Payment Gateway - Billing - Automatic Payments **Agentic AI - Order Management** - Adaptive Learning - Natural Language Interaction ## Top Shipwire Alternatives - [Webgility](https://www.g2.com/products/webgility/reviews) - 4.6/5.0 (369 reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - 4.0/5.0 (3,706 reviews) - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) - 4.2/5.0 (326 reviews)