Shipwire Reviews & Product Details

The platform is easy to use and can house order details for items purchased across several different applications and user interfaces. It's easy to use and intuitive. Review collected by and hosted on G2.com.

I dislike the formatting of the return results from the search bar. The information and data is not clearly represented at first glance, requiring more time to retrieve the necessary details. Review collected by and hosted on G2.com.

*we can use easily

*we can upload orders,which is convenient.

*we can easily integrate popular marketplace

*The system itself was very functional. Review collected by and hosted on G2.com.

*They have terrible customer service.

*Even when they can be reached, it's not easy to get a solution to an issue.

*Sometimes they give wrong informations about your products. Review collected by and hosted on G2.com.

Relatively easy to use with Magento; UI is quite user-friendly. Review collected by and hosted on G2.com.

- inventory mismanaged and "misplaced" routinely

- nearly impossible to make changes to orders

- impossible to reroute packages

- support is not US-based so troubleshooting is a constant struggle

- customer service is friendly but very unhelpful largely due to being outsourced and "reading from a script" and entirely removed from operations/logistics

- might be OK for small items and high inventory turnover but shipping rates and long term storage fees are high Review collected by and hosted on G2.com.

The interface is fairly user friendly and does tend to make my workflow simple Review collected by and hosted on G2.com.

the general customer support is not US based and can be very slow to resolve issues, also upload of manual shipping labels is very tedious Review collected by and hosted on G2.com.

It is easy to use but they don’t ship out on time, nor are they any help. Review collected by and hosted on G2.com.

They do not ship out the packages out on time. And 1 out of 100 packages do not end up leaving their warehouse. Review collected by and hosted on G2.com.

It’s easy to understand with very little training. Review collected by and hosted on G2.com.

It would be nice to be able to have more flexibility to make changes to orders during processing. Review collected by and hosted on G2.com.