--- title: ShipStation Reviews meta_title: 'ShipStation Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 588 reviews by the users' company size, role or industry to find out how ShipStation works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 588 scale: '5' date_modified: '2026-07-29' parent_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- # ShipStation Reviews **Vendor:** ShipStation Global **Category:** [Shipping Software](https://www.g2.com/categories/shipping) **Average Rating:** 4.3/5.0 **Total Reviews:** 588 ## About ShipStation ShipStation is the world's leading AI-powered shipping and logistics platform, offering comprehensive, end-to-end capabilities and real-time data-backed insights. Optimize your entire shipping logistics operation and ship smarter with ShipStation. Centralize your entire fulfillment and logistics operations—from inventory and warehouse management to order management and returns—eliminating the need for separate, disparate tools. Set automation rules to save time and money, cutting out manual tasks, speeding up fulfillment, automatically finding the lowest rate, and receiving low stock alerts with inventory syncing. Simplify decision-making and make smarter, data-driven operational choices based on key performance indicators, including inventory levels and carrier efficiency. Gain intelligent, real-time analytics through a dashboard that provides insights into every phase of the fulfillment process, from order creation to final delivery. As your operational partner, ShipStation grows with your business and enables smooth scaling by centralizing, optimizing, and automating as order volume increases. Eliminate the need to hire more staff or add more tools to your stack. For businesses requiring customized shipping workflows, the ShipStation API embeds shipping directly into your platform, automates fulfillment at scale, and seamlessly integrates with complex technology stacks, including ERPs, WMSs, and marketplaces. Gain operational control and meet your delivery promises to delight your customers. Manage, fulfill, and ship smarter with ShipStation, the one platform for all your shipping and logistics needs. Key Features: Order Management: Combine orders across channels and prioritize based on filters, tags, stores, and more. Carrier Discounts Get exclusive discounts from UPS, USPS, FedEx, and more. Cut costs everywhere you ship. Automated Rate Shopping : Automatically get the cheapest, fastest, or best-value shipping option based on your criteria, every time. Fulfillment Automation: Batch, route, and print labels automatically for faster, seamless order fulfillment. Inventory & Warehouse Management: Sync your inventory with your warehouse with AI-powered features. Never be caught off-guard with automation rules that alert you when your supply is running low. Batch pick, pack, and ship so orders move faster with fewer errors. Tracking: Keep customers informed with branded order updates at every step, reducing support calls and building trust. Returns and Exchanges: Retain even more revenue and grow customer-loyalty with a branded returns and exchanges branded portal, more return options, and end-to-end inventory management. Analytics and Reporting: Dashboards to spot trends, monitor spend, and evaluate performance. International Shipping:Ship globally with confidence, with prepaid duties and taxes, customs forms, and more. ## ShipStation Pros & Cons **What users like:** - Users praise the **ease of use** in ShipStation, enjoying seamless integration and smooth daily shipping operations. (10 reviews) - Users value the **easy integrations** with various systems, enhancing efficiency and streamlining shipping processes effortlessly. (8 reviews) - Users value ShipStation's **seamless integrations** , enhancing efficiency and simplifying their online shipping processes effectively. (8 reviews) - Users value the **excellent ecommerce integration** of ShipStation, making shipment management seamless and efficient across platforms. (6 reviews) - Users find the **shipping options and automations** of ShipStation invaluable for streamlining their shipping workflows. (6 reviews) - Customer Support (5 reviews) - Users value the **easy rate comparison** feature, simplifying shipping decisions and enhancing user experience. (5 reviews) - Users find **easy shipping integration** with ShipStation crucial for streamlining logistics and enhancing business efficiency. (4 reviews) - Fast Shipping (4 reviews) - Functionality (4 reviews) **What users dislike:** - Users lament ShipStation's **high costs and lack of support** , feeling exploited and frustrated by policy changes. (6 reviews) - Users face **poor customer support** with slow responses and unhelpful solutions, leading to frustration and broken systems. (6 reviews) - Users find the **limited payment options** on ShipStation restrictive, impacting their overall purchasing flexibility. (4 reviews) - Users find the **complexity** of setting up ShipStation features challenging, necessitating customer support assistance frequently. (3 reviews) - Users find ShipStation **not user-friendly** , citing clunky interface, slow performance, and frustrating customer support experiences. (3 reviews) - Users find the **interface design clunky** , making it less intuitive and frustrating to use ShipStation effectively. (3 reviews) - Printing Issues (3 reviews) - Users are frustrated by **shipping limitations** that cause orders to reappear and complicate the user experience. (3 reviews) - Users face significant **technical issues** with ShipStation, including slow performance and unresolved bugs affecting overall functionality. (3 reviews) - Account Issues (2 reviews) ## ShipStation Reviews ### 1. Best Shipping Software **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan K. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about ShipStation?** Ease of use. Great customer support. Always looking to improve. **What do you dislike about ShipStation?** That it wasn't around for the whole 23 years we have been in business. **What problems is ShipStation solving and how is that benefiting you?** Everything in one place ### 2. EASE OF USE & STREAMLINING **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about ShipStation?** EASY TO BUILD THE SHIPPING CUE WITH FEATURES THAT BEST SUIT YOUR COMPANY NEEDS, FROM SHIPPING RATES, TAGGING, AND OTHER FEATURES **What do you dislike about ShipStation?** BUILDING THE RULES TO AUTOMATICALLY APPLY TO ORERS CAN BE TRICKY - MOVING ONE RULE OVER THE OTHER CAN COMPLETELY REARRANGE THE WHOLE SETS OF RULES, SO BEING MINDFUL DURING THIS PROCESS IS KEY **What problems is ShipStation solving and how is that benefiting you?** SIMPLIFYING THE LABEL MAKING AND PROCESSING OF ONLINE ORDERS ### 3. Best rates we can get **Rating:** 5.0/5.0 stars **Reviewed by:** Jason K. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about ShipStation?** We love the user friendly, easy and seamless interface. **What do you dislike about ShipStation?** International shipping still seems to be confusing. **What problems is ShipStation solving and how is that benefiting you?** Gathering all the rates in one place for quick access. ### 4. Love ShipStation! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2023 **What do you like best about ShipStation?** ShipStation is so easy to use and set up. It's very affordable and makes shipping across the country so much easier and a lot more affordable. I've been using them for years, and there's still a lot of features I haven't used yet! I don't plan on going anywhere so I'm sure in time I'll have a chance to use them all! **What do you dislike about ShipStation?** In all honesty, I can't say there's anything I really don't like. Everything has been very easy to set up and use, the few questions I had were easily answered in the FAQ and Help section so I've never had to reach out to anyone for support, but I'm pretty sure it's probably stellar as well. **What problems is ShipStation solving and how is that benefiting you?** It saves me a lot of time and money when shipping with USPS, Fedex and UPS. If I have to ship products that aren't affiliated with an order, the shipping calculator is great for shipping estimates so I know exactly how much it will cost to ship. Another thing I love, is having the option of choosing my carrier so I get the best deal on shipping every time. ### 5. Very easy to use and integrates with all our shopping methods **Rating:** 5.0/5.0 stars **Reviewed by:** Chris M. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about ShipStation?** Versatile with multiple platforms of sales **What do you dislike about ShipStation?** I can' tthink of Nothing comes to mind at the moment. **What problems is ShipStation solving and how is that benefiting you?** Multiple platforms of sales, 1 stop shipping ### 6. Shipstation is a lifesaver **Rating:** 5.0/5.0 stars **Reviewed by:** Brad S. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about ShipStation?** Saving is amazing, and everything funnels to one spot! **What do you dislike about ShipStation?** Stop changing layouts! It is frustrating to my staff and myself! **What problems is ShipStation solving and how is that benefiting you?** Signing into 5 platforms ### 7. Shipstation - still one of the industry leaders **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about ShipStation?** Easy integration and access to so many softwares and carriers. **What do you dislike about ShipStation?** GUI is not the best, a little bit laggy at times. Price has been increasing in the last year or so. **What problems is ShipStation solving and how is that benefiting you?** Shipstation makes it easy to aggregate orders from multiple sources like Ebay Amazon, Shopify and other online platforms. It also lets you connect multiple service carriers like UPS and Fedex. ### 8. Creates ease in getting our orders out at a reasonable price **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about ShipStation?** Shipstation links with WooCommerce allowing us to track orders to be shipped. It gives our staff the ability to use pre-sets for product size and weight and get orders out quickly and professionally. **What do you dislike about ShipStation?** Choosing the best rate from each carrier can be a bit confusing. **What problems is ShipStation solving and how is that benefiting you?** Shipping orders from our website at a reasonable rate and tracking easily within office staff. ### 9. Veteran Ship Station User **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about ShipStation?** Ship Station is easy to use, has a lot of flexibility, and is easy to integrate. **What do you dislike about ShipStation?** The ship station connect randomly disconnects and you have to bypass to print labels. **What problems is ShipStation solving and how is that benefiting you?** A one stop shipping service. I can import orders from multiple channels and ship using multiple methods all in one easy page. You can split ship orders as well. ### 10. Saves so much time, couldn't ship without it! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about ShipStation?** The fastest way to check multiple carrier rates. Integrates with Shopify easily. Does multibox shipments well. **What do you dislike about ShipStation?** Does not pull harmonized codes or country of origin from Shopify for some strage reason making it take way longer for international orders than it should. They just updated pricing to upcharge you for using your own carriers. **What problems is ShipStation solving and how is that benefiting you?** Saves time on creating shipments ### 11. Works Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2023 **What do you like best about ShipStation?** Very user friendly and able to complete all needed functions. Instuctions are straight forward and easy to locate. **What do you dislike about ShipStation?** Would be a little easier if Canada Post was a shipping option. Would also like to be able to have options for return address when creating a return label. **What problems is ShipStation solving and how is that benefiting you?** Automation and order intergratation is a huge time-saver. ### 12. Automate with Shipstation **Rating:** 4.0/5.0 stars **Reviewed by:** Vy N. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2023 **What do you like best about ShipStation?** Automation and Multi-Carrier Integration with USPS, UPS, FedEx, DHL, and more. It saves me time and shipping cost. **What do you dislike about ShipStation?** Insurance cost and subscription cost. We signed up for the $29.99/mo subscription plan, but it only allowed us to ship Priority. **What problems is ShipStation solving and how is that benefiting you?** Saving the business time and shipping costs with different carriers. ### 13. Makes things MUCH quicker **Rating:** 5.0/5.0 stars **Reviewed by:** Marvin O. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about ShipStation?** The ability to do all labels quickly and in bulk. **What do you dislike about ShipStation?** Sometimes difficult to find settings. If I want to change the look of my label for example, there are a lot of settings to go through to find the right section. **What problems is ShipStation solving and how is that benefiting you?** It has made it very easy to print labels in bulk instead of printing 1 by 1. ### 14. Time is money! **Rating:** 5.0/5.0 stars **Reviewed by:** Benjamin S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about ShipStation?** Shipstation has been one of the awesome wins with our small business. It saves us hours on shipping time and it is reliable and keeps records of everything. The ability to run through dozens of orders and get shipping labels printed for them so rapidly is honestly priceless. **What do you dislike about ShipStation?** Very occasionally, there will be small buggy issues where it's a bit unresponsive for a short time, but we have NEVER had it fail us. A quick restart of the computer or a refresh of the page has always solved the issue. It's probably a problem on our end, anyway and like I said. It's never let us down and even in these instances still been so much quicker than anything else we could be doing. **What problems is ShipStation solving and how is that benefiting you?** Printing shipping labels can be time consuming for small businesses. Ship station has streamline this down to a fine art. It allows for bulk updates on batches and then for one to go through and put in any custom changes to individual packages one by one very rapidly from there and then go back through and print the entire batch at one time. Because everything can be set up to populate straight into Shipstation from our shopping cart, we never have to type in an address. It notifies us if there's any concerns with an address and helps let us know when we've got them resolved. It literally saves us hours of work per week for all the labels we would be having to type in by hand. ### 15. Absolutely the BEST Shipping Site!! **Rating:** 5.0/5.0 stars **Reviewed by:** Carol M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about ShipStation?** I use ShipStation for my Amazon and Ebay stores and I could not live without it. It makes shipping such a breeze and I can keep track of my shipping costs (not possible using Amazon as they deduct from your proceeds) . Love the ease of use. Love being able to research past tracking and orders. Overall just a fantastic shipping service!! **What do you dislike about ShipStation?** Not the best customer service as the chat is not very useful as far as I am concerned. Need better support for issues and problems with the program. **What problems is ShipStation solving and how is that benefiting you?** All shipping needs are solved for me using ShipStation but especially being able to keep track of my shipping costs ahead of time. ### 16. Nice platform **Rating:** 4.5/5.0 stars **Reviewed by:** Jennifer B. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about ShipStation?** Fairly intuitive platform with good customer support. **What do you dislike about ShipStation?** We are getting charge too much because we don't use SS contracted shipping carriers- BUT- they don't have carriers that can legally ship our product. We feel like we are paying a lot, for not as much as most. **What problems is ShipStation solving and how is that benefiting you?** Easy- one touch batching makes shipping high volume quick and easy ### 17. I've used Shipstation for over 6 years **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about ShipStation?** It's an integral part of my business allowing me to have my shipments from Shopify, Etsy and Ebay accounts integrate all in one place. **What do you dislike about ShipStation?** I wish they didn't charge an extra fee for Fed Ex integration. **What problems is ShipStation solving and how is that benefiting you?** It allows me to price check against what Amazon, Ebay and Shopify offers for their rates to get the best price. ### 18. Best shipping software out there. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about ShipStation?** The user interface is the easiest in the market. There are rarely any issues with the app or website. I recommend this to everyone looking to take their business to the next level. **What do you dislike about ShipStation?** None - aside from minor price adjustments to meet the market. **What problems is ShipStation solving and how is that benefiting you?** ShipStation allows us to quickly ship and fulfill our orders. ### 19. ShipStation takes so much pain out of an otherwise tedious process **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff R. | Owner, Consumer Electronics, Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2023 **What do you like best about ShipStation?** ShipStation greatly simplifies the process of getting packages out the door. I haven't had to go to the counter at a post office or other carrier facility for almost 10 years! I only ship packages about 5-8 times per month, and every time I'm glad I can just click a few buttons on my own computer and have a prepaid label ready to go. ShipStation's simple carrier integration and surprisingly discounted rates save me money as well. **What do you dislike about ShipStation?** The main hiccup I have with ShipStation concern address book management, and that's partly due to my circumstances. I have one customer that does work at three different locations, and if I enter his email for shipping notifications, sometimes the software combines or otherwise modifies multiple address book entries together. I think the back end assumes each entry should have a unique email address, but that's not always the case. I've also sometimes had trouble getting the ShipStation Connect to correctly auto-print labels on my desktop, but I think that's an issue with my internet connection rather than the platform. **What problems is ShipStation solving and how is that benefiting you?** ShipStation saves significant money and time by streamlining the shipping process. The fact that I haven't needed the post office counter in a decade is an immeasurable benefit. Back when I did labels by hand or had to wait for a cashier to do them for me, it was always annoying and time-consuming. Having the ability to do everything myself right from my desk, for multiple carriers and at discounted rates, is fantastic. ### 20. Great shipping platform for all around use! **Rating:** 5.0/5.0 stars **Reviewed by:** Alex L. | business development manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2023 **What do you like best about ShipStation?** I love how we can enter our own shipping account # and be able to browse all our negotiated rates within one platform when trying to decide which carrier is the best option for an order. **What do you dislike about ShipStation?** I do not like that the limited control ship station gives the end user when it comes to being able to customize the packing slip or doc tab or a shipping label. **What problems is ShipStation solving and how is that benefiting you?** Ship station solves the problem of allowing us to compare different shipping rates for an order at time of shipping, without having to input the data in multiple systems. ### 21. Software bugs and poor customer service will harm your business. **Rating:** 0.5/5.0 stars **Reviewed by:** Damon M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2023 **What do you like best about ShipStation?** Lots features. Good USPS and UPS pricing. **What do you dislike about ShipStation?** Software bugs will harm your business. For instance, automatic address verification for international orders is faulty. High cost to businesses for failed deliveries. Customer service is slow to respond with issues like this. **What problems is ShipStation solving and how is that benefiting you?** In principle, they are a one stop shop for shipping needs. The promise is that they provide you with all the tools you need and the customer service to get there. However, they are failing. ### 22. Great product, but i haven't checked out the competition. **Rating:** 4.0/5.0 stars **Reviewed by:** Marc R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about ShipStation?** We have never used any of the competing software, so it's impossible to compare, but ShipStation does what it's supposed to do, and that's a lifesaver, especially when you have multiple stores and/or sell on multiple channels. **What do you dislike about ShipStation?** Forced upgrade to latest version which has some nice features but also lost some key features like being able to "restore" an order. The new layout for order detail is also a little wonky and difficult to parse quickly, though we've gotten used to it. Shipstation Connect still does not work flawlessly, and connections to printers is often lost, causing huge headaches. Would also like some more customization options, like being able to set a default time frame for searches (like only searching the past year vs. always searching "from the beginning of time"). **What problems is ShipStation solving and how is that benefiting you?** Organizes everything into one place which not only saves time for shipping, but allows easier analysis of customer history and other searches across multiple platforms. ### 23. Simplified Our Process AND Saved Us Money **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie P. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about ShipStation?** ShipStation is much more user-friendly than UPS Worldship. It validates addresses in real time and we can easily see what addresses need attention. In UPS Worldship, I wouldn't know an address was bad until the label import failed. Then I'd have to go through the failed addresses at that exact time. With Shipstation, I can then decide to print all other shipping labels for an order EXCEPT for those with bad addresses. I can get the majority of an order shipped without having to research address information at that exact moment. It's easy to look up order numbers and details, and to see if specific recipient orders shipped already. Returning to an order of 100+ recipients to fix and print any labels for bad addresses is simple. Reprinting and voiding labels are both easier, too! I created a branded tracking page that matches our own website. I set up automated emails through ShipStation that alert customers when their order is actually scanned by UPS/FedEx/USPS, NOT as soon as a label is created. The email provides tracking information, and clicking on the number takes you to the branded page and shows the most recent activity for that shipment. I also included links at the top of the page to specific pages on our website to drive additional customer traffic. Searching for order information is much easier in ShipStation; I can search via customer name, recipient name, or order number. This past busy season, I used ShipStation to track product inventory, and keep an eye on how much product we had available compared to the orders coming in. I can allocate products to orders based on when they are received or the shipping deadline. We have saved THOUSANDS of dollars over the past two busy seasons compared to when we used UPS Worldship. As a non-profit organization that consistently lost money on shipping, this has been a HUGE benefit of using ShipStation. I also was able to set up automations to save some time. ShipStation will autofill shipping dimensions and weights based on the information I provided. I also don't have to fuss with setting up 3rd party shipping; instead, through automation, ShipStation recognizes a customer name and then defaults to that customer's billing account. No more issues with accidentally charging our own account and then having to void the label and start over. I'm very pleased with my decision to switch to Shipstation. Besides everything else listed above, I can easily print postage for other shipping carriers as well. This has been extremely helpful during the holiday season when we have a few orders that need to go to other countries via USPS. I set up customs information in ShipStation. When an order needs to go to another country, the shipping label prints for the recipient but the address is for a USPS location that processes shipments going through customs. Now I don't need to worry about going to the post office and waiting in line to have someone else create the label for me. Once I print the processing center shipping label, all I must do is drop off the package at the post office. **What do you dislike about ShipStation?** We found out that we had to remove a plug-in from our website that allows customers to place one order for multiple recipients, as ShipStation only recognizes it as one order; it doesn't break down the order based on recipient name. We currently work around this by forcing customers to place orders separately per recipient. Another workaround would be to keep the plug-in for multiple recipients and disable the connection between ShipStation and our WooCommerce page. We then would have to import each order from our accounting software (Great Plains), creating one order per recipient in ShipStation. We do not do as much shipping between January and September, and therefore do not need a higher-value subscription for most of the year. The downside to paying for a lower-end subscription is that customer service is more limited in availabilty. Most of the year, if I have issues, I need to email customer service rather than being able to get on the phone and speak with someone directly. This can mean a longer wait time to resolve an issue due to going back and forth electronically in several emails, when it could be a quick ten minute phone call to make sure everything is square. A minor inconvenience is that we now have to pay for all of our shipping labels. When we used UPS Worldship, we received free labels based on the volume of business we had throughout the year. However, we are still saving money overall. **What problems is ShipStation solving and how is that benefiting you?** Our biggest challenge before ShipStation was the cost of shipping products through the United States. We have actually been able to make a small profit on shipping charges, when we were previously losing thousands of dollars during our busy season. ### 24. User Friendly with High Function **Rating:** 4.5/5.0 stars **Reviewed by:** Catherine C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about ShipStation?** The customer onboarding experience was top notch, but I found I didn't really need their assistance. The user interface was very intuitive and easy to navigate. When I had questions, I was able to use the knowledge base to easily find my answers. When I wasn't completely satisfied with the answer, or had a more in-depth answer, I was able to easily reach Support to speak with someone. The chat feature is probably my favorite Support option because it allows me to continue with my work while being assisted. **What do you dislike about ShipStation?** I wish some of the analytics and reporting features were better developed. I'm often able to find general information for what I need, and then have to export it and drill down to find the details I actually need. **What problems is ShipStation solving and how is that benefiting you?** ShipStation helps us organize and track the different types of customers we have. We do a lot of large, bulk orders that are shipped out to individual addresses (corporate gifts, etc). The import option allows us to give those orders unique order numbers so we can immediately identify, batch print, and track these orders. ShipStation allows us a lot of functionality in managing and organizing orders that previous platforms (ShipWorks and Shopify) did not offer. ### 25. LifeSaver! **Rating:** 5.0/5.0 stars **Reviewed by:** Kay J. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about ShipStation?** ShipStation has made shipping so easy and effortless. I was able to train my office staff quickly and with no hiccups. I've never needed to call customer service, even after using the app for over 4 years. Very happy here, I will never switch. **What do you dislike about ShipStation?** There isn't anything I dislike; it flows and does exactly what it needs to do. I will keep an eye out as I use it to see what ways it can be amplified. But overall happy. **What problems is ShipStation solving and how is that benefiting you?** Bringing all of my orders to one place and connecting directly to Shopify. Even when something is canceled, and my recurring subscriptions integrate perfectly. ### 26. very useful tool and we use it every day **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about ShipStation?** it embed everything we need as a daily shipping tool and it integreates amazon, ebay, shopify for us so we can have a all in one place to ship out orders. we'll definitely recommend it **What do you dislike about ShipStation?** we feel like that ShipStation has a steep learning curve, especially when it comes to setting up shipping rules and automation. also the cost to be relatively high, particularly for smaller businesses **What problems is ShipStation solving and how is that benefiting you?** ShipStation centralizes and automates the order processing workflow by integrating with various sales channels and marketplaces. It retrieves and consolidates orders from multiple sources into a single interface, allowing dropshippers to manage and fulfill orders more efficiently. we benefit from it by using it every day in our shipping process. we sell in multiple platforms, amazon, ebay, shopify so it's important to have a all in one place to manage all our orders. ### 27. Essential tool for every e-commerce business **Rating:** 4.0/5.0 stars **Reviewed by:** Daryl A. | Digital Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about ShipStation?** Ship Station is a professional grade tool that allows you to manage e-commerce shipments from small start up to enterprise level scale. Pricing is very reasonable and the shipping discounts allow you to save on shipments from day one. **What do you dislike about ShipStation?** New development and response to feature requests is very slow. The platform focuses on stability of existing features, but it would be nice if the development roadmap moved much more swiftly. **What problems is ShipStation solving and how is that benefiting you?** Shipstation allows us a centralized location to manage all shipments across several selling channels and market places. We use ShipStation every day to ensure that orders are shipped out accurately and on time. ### 28. Shipstation is great for streamlining shippint **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about ShipStation?** I like that I can make custom batches and apply presets. **What do you dislike about ShipStation?** The new pricing tiers are a rip off, trying to get me to stop using my own carrier accounts and charging extra. **What problems is ShipStation solving and how is that benefiting you?** I can make order summaries with ease, other solutions only have packing slips ### 29. Easy to set-up and use **Rating:** 4.5/5.0 stars **Reviewed by:** Steven Y. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2023 **What do you like best about ShipStation?** Simple intuative navigation, easy to intergate with our store and shipping partners. **What do you dislike about ShipStation?** Just wish I could figure oput how to print order number barcodes on my packing lists. **What problems is ShipStation solving and how is that benefiting you?** I can ship from my online store and marketplaces with easy. ### 30. I love ship station **Rating:** 5.0/5.0 stars **Reviewed by:** Brooke K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2022 **What do you like best about ShipStation?** It is easy to use both manually and through our website. **What do you dislike about ShipStation?** That I cannot speak to someone when I have a problem **What problems is ShipStation solving and how is that benefiting you?** Getting my shipments out in an easy way - makes my life easier. And the costs are lower than going outside Ship Station ### 31. All in One **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about ShipStation?** I like that I'm able to ship using multiple vendors wihout have to log into different accounts. I also love teh discounted rates. **What do you dislike about ShipStation?** I dislike that I can't charge a return label to a shipper number. **What problems is ShipStation solving and how is that benefiting you?** helping to keep costs down with it's discounted rates ### 32. Best Shipping Provider for North America **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2023 **What do you like best about ShipStation?** Easy API Access, Reports and Customization, East Implementation, Easy Integration with 3rd Party services. **What do you dislike about ShipStation?** Customer support, Api making server over load **What problems is ShipStation solving and how is that benefiting you?** For north America it has easy setup to do so many automations to choose the best and cheap shipping provider. ### 33. Shipping made easy!! **Rating:** 5.0/5.0 stars **Reviewed by:** Mahon C. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2023 **What do you like best about ShipStation?** The ease of use and the integration process! **What do you dislike about ShipStation?** Nothing bad to say at this current moment. **What problems is ShipStation solving and how is that benefiting you?** There is no problems at this moment. ### 34. ShipStation has been a great step forward for our business! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about ShipStation?** The ease of use, integration with our overall system. **What do you dislike about ShipStation?** It would be nice if there was a simple option to select if an order was picked up or hand delivered as an option. **What problems is ShipStation solving and how is that benefiting you?** Integrates with our system, imports addresses and provides good rates ### 35. Outsourcing no brainer **Rating:** 5.0/5.0 stars **Reviewed by:** Katherine B. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about ShipStation?** Convenience! It is intuitive and saves me time and money. It also makes customer service/organizing so streamlined. I also love that you can move pricing tiers depending on your busy season. **What do you dislike about ShipStation?** I can't think of any complaints off the top of my head! **What problems is ShipStation solving and how is that benefiting you?** I am the only person in my business, and ShipStation makes my job so much easier so that I can focus on what I do best - paint (I'm a fine artist). I create my shipping labels, then forward them to my fine art printer and they complete the packaging and shipping process for me from there. ### 36. Serves the function you need, but their website works incredibly poorly. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Farming | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about ShipStation?** We're able to print shipping labels across the plant to the departments that need them. **What do you dislike about ShipStation?** The website is borderline non-functional and support has gotten worse over the years. **What problems is ShipStation solving and how is that benefiting you?** We don't have to go to multiple websites to get our shipping labels put together/printed. ### 37. Shipstation saved us time and money **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about ShipStation?** Shipstation gives you the 3 main carriers side by side so we can see who is the cheapest (and fastest). Before shipstation we had to check 3 sites, now we check one. **What do you dislike about ShipStation?** Some of our orders are drop ship from elsewhere, so they never need shipstation. I wish there was a function to eliminate orders that don't need their service. It's a minor thing and very unique to our situation. **What problems is ShipStation solving and how is that benefiting you?** It saves time by consolodating the shipping methods into one interface. It's cheaper and faster than using UPS, Fedex and USPS on their own. I'll never go back. ### 38. Great software but sadly missing some basic automation **Rating:** 4.0/5.0 stars **Reviewed by:** Kyle C. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about ShipStation?** It's great and has the most amount of integration and nice interface, it's somewhat cheap and easy to use. I like how you can have user accounts to seperate roles. **What do you dislike about ShipStation?** sadly they are missing out on a basic function not automatically printing a packing list after the label. In 2023 this should be basic function even eBay and Amazon directly do this. **What problems is ShipStation solving and how is that benefiting you?** Pulling orders from many sales platforms into one user intnercacd for our shippers to see. It also lets us use our own fedex rates which are much better than any website. ### 39. Convenient and Fast **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about ShipStation?** It's simple to create a lot of shipping labels at once. Plus it shows which shipping service offers the lower rates. **What do you dislike about ShipStation?** I wish the presets were more functional to use **What problems is ShipStation solving and how is that benefiting you?** Bulk orders, combining multiple orders from one customer ### 40. Great Foundation however Shipstation has veered off course. **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about ShipStation?** Cloud based and Multi-User access w/ API Functionality **What do you dislike about ShipStation?** They started charging for using your own carriers, many glitches, many errors, duplicates frequently printed, poor support. Easy to integrate. **What problems is ShipStation solving and how is that benefiting you?** It allows us OmniChannel integration to meet our shipping needs. ### 41. Easy platform for repeat shipping. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Fine Art | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about ShipStation?** It talks to my website and saves addresses for me. **What do you dislike about ShipStation?** Sometimes the connection to the website breaks and orders are not seen. **What problems is ShipStation solving and how is that benefiting you?** It's easy to create and print labels from any location and also saves $ on postage. ### 42. Almost exactly what we need **Rating:** 4.0/5.0 stars **Reviewed by:** Charles W. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about ShipStation?** The ease of connecting carts and other order sources is unparalleled. Filtering and managing orders across all channels are always seamless and efficient. Other competitors require many more steps to connect carts and have less user-friendly UX. **What do you dislike about ShipStation?** There are two significant issues I have with ShipStation. The first is a lack of managing kits across inventory; this has been a HUGE thorn in our side and has caused me much pain. Secondly, the lack of detailed information that exports when exporting fulfillments is another major hamstring. I often have to manually transcribe data when having to work with these. **What problems is ShipStation solving and how is that benefiting you?** ShipStation allows me to manage orders for all of my 3PL customs and private labels in one place, which is huge for me. ShipStation acts as a central hub for all shipping activities across all of our companies. ### 43. Works fine **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Arts and Crafts | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about ShipStation?** Usually easy to use, saves time. Cheaper than stamps dot com **What do you dislike about ShipStation?** I have encountered a few errors that cost me money and the company could not find the transaction **What problems is ShipStation solving and how is that benefiting you?** Adding my PayPal orders into a shipping program ### 44. Great Shipping Software! **Rating:** 5.0/5.0 stars **Reviewed by:** Orlando M. | I.T. Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about ShipStation?** ShipStation's list of integration partners is long and easy to set up. Each connection can be set up within minutes with very little work. Even if an integration isn't available, their API is easy to setup to create manual stores. **What do you dislike about ShipStation?** The error messages can be very vague regarding stores being disconnected. This happens about once every month or two and although it always gets resolved, I often have to reach out to support for help. Luckily, the support staff is awesome and they respond very quickly. **What problems is ShipStation solving and how is that benefiting you?** We get orders that need to be shipped out from over a dozen sources. Without ShipStation we would have to go to each platform to fulfill orders. ShipStation saves us time by allowing us to fulfill all of our orders in one central location. ### 45. Shipstation is so easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin M. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2023 **What do you like best about ShipStation?** I like how easy the user friendly the website is. **What do you dislike about ShipStation?** There is nothing at the moment that I dislike about shipstation. **What problems is ShipStation solving and how is that benefiting you?** Shipstation is reducing the cost of shipping small parcels out to locations across the country. ### 46. It used to way better **Rating:** 3.0/5.0 stars **Reviewed by:** Bradley H. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about ShipStation?** Reduced shipping cost, streamlining workflow **What do you dislike about ShipStation?** The software has been REALLY buggy as of late **What problems is ShipStation solving and how is that benefiting you?** Streamlines the process greatly.... i also use another product that pulls orders out of SHipstation and into Quickbooks Enterprise in the Cloud ### 47. We could not love ShipStation more. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about ShipStation?** ShipStation has saved us TONS of time and money. **What do you dislike about ShipStation?** There are no downsides to ShipStation. We love it. **What problems is ShipStation solving and how is that benefiting you?** It's seamless and streamlined. We don't have to think twice about any of our shipping logistics now. ### 48. Yay to shipstation **Rating:** 5.0/5.0 stars **Reviewed by:** Broad River R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2023 **What do you like best about ShipStation?** Ship station makes integrating our various websites into one convenient shipping portal very easy and convenient. The price is reasonable for all that they offer and we highly recommend it to our clients **What do you dislike about ShipStation?** There aren't many downsides worth mentioning about shipstation. It is very intuitive and has a clean interface and great customer service. No real issues to speak of **What problems is ShipStation solving and how is that benefiting you?** It provides me speed and efficiency in processing many orders every day from multiple different clients. We also use it as a way to pull reports related to inventory usage. ### 49. Ship station makes my everyday business better **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2023 **What do you like best about ShipStation?** How easy it is to use and the price is right **What do you dislike about ShipStation?** Maybe the service might be a little better when we have questions. **What problems is ShipStation solving and how is that benefiting you?** We can use multiple carier and price shop for our customers ### 50. Happy with this service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2023 **What do you like best about ShipStation?** I used this service for years and it eased our shipping process considerably. We saved a ton of time and avoided a lot of confusion. It was used almost daily by a family-run eCommerce store. **What do you dislike about ShipStation?** Nothing comes to mind at the moment. I was pretty happy with the service. **What problems is ShipStation solving and how is that benefiting you?** It solves the problem of the creation of labels for many shipments per day. ## ShipStation Discussions - [What is ShipStation used for?](https://www.g2.com/discussions/shipstation-what-is-shipstation-used-for) - 2 comments - [Does ShipStation use USPS?](https://www.g2.com/discussions/does-shipstation-use-usps) - 3 comments - [How much does it cost to ship with ShipStation?](https://www.g2.com/discussions/how-much-does-it-cost-to-ship-with-shipstation) - 1 comment - [Should I use ShipStation?](https://www.g2.com/discussions/should-i-use-shipstation) - 3 comments - [What is ShipStation used for?](https://www.g2.com/discussions/what-is-shipstation-used-for) - 2 comments - [View ShipStation pricing details and edition comparison](https://www.g2.com/products/shipstation/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+15%3A06%3A44+-0500&secure%5Bsession_id%5D=9d9f9601-1cbe-4529-a253-5bf74e9173c5&secure%5Btoken%5D=3bd63fa03327ec9b629fb774046dbcf8264cccdf08abe01ccb3664d72bf13932&format=llm_user) ## ShipStation Integrations - 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Product Page Customization **Labels** - Label Printing - Return labels **Administration** - Reports & Analytics - Order Tracking - E-commerce Platform Integration - Process Automation **Order management** - Order tracking - E-commerce integrations - Manage orders - Order Status **Carrier and rate management** - Quick rate comparison - Vendor availability - Flat rate services **Inventory management** - Low stock alerts - Automated inventory orders **Reports** - Shipment reports - Inventory reports ## Top ShipStation Alternatives - [Easyship](https://www.g2.com/products/easyship/reviews) - 4.4/5.0 (174 reviews) - [Sendcloud](https://www.g2.com/products/sendcloud/reviews) - 4.5/5.0 (150 reviews) - [Shippo](https://www.g2.com/products/shippo-shippo/reviews) - 4.2/5.0 (76 reviews)