It's been two months since this profile received a new review

ShopWired Reviews & Product Details

ShopWired is the UK's leading ecommerce platform allowing merchants to build, launch and grow their online store with the tools we provide. Using ShopWired merchants can build beautiful store fronts, sell across multiple sales channels (web, mobile, social media, marketplaces and pop-up shops). Using our powerful administration system, merchants can manage every aspect of their online business, accessing powerful reports to enhance marketing and profitability to build and grow a successful business. ShopWired is built with reliability and scalability using enterprise level hosting and technology provided by Amazon's hosting platform, AWS. ShopWired powers thousands of stores across the UK, US and Europe including world brands such as Superdrug, Wowcher, The Spectator Magazine and many more.

Seller

ShopWired

Languages Supported

English

Product Description

ShopWired's online store builder toolset contains everything that you need to create and grow your ecommerce website business.

Overview by

Robert Brearley

Discussions

ShopWired Community

Pricing

Pricing provided by ShopWired.

Pro

£29.95

75000 Turnover (£) Per Month

Advanced

£59.95

250000 Turnover (£) Per Month

View More Pricing Information

Top-Rated Alternatives

Ecwid

4.7/5

(394)

Square Online (formerly Weebly)

View All Alternatives

ShopWired Reviews (93)

G2 reviews are authentic and verified.

Here's how.

Sailesh S.

Associate - M&A Consulting

Small-Business (50 or fewer emp.)

11/24/2024

"Build an online shop of your dreams with ShopWired"

5/5

What do you like best about ShopWired?

Having tried multiple platforms, I shifted to ShopWired and one of the best decisions I have made. It's so easy to build, re-build and kickstart your business. I love managing all the aspects of my store using the ShopWired - made my life easy. Review collected by and hosted on G2.com.

What do you dislike about ShopWired?

I find it a bit on expensive side considering the amount I paid earlier, but such an upgrade! I feel its good trade-off afterall! Review collected by and hosted on G2.com.

Richard E.

Group Managing Director

Small-Business (50 or fewer emp.)

5/21/2024

"Better Than Shopify"

5/5

What do you like best about ShopWired?

The ease of set up with Shopwired is what I appreciated the most. They provided an onboarding track that made is super easy to migrate from Shopify to their platform.

In addition to this, the platform is feature rich without the need to purchase a bunch of apps to plug in to get basic functionality (as Shopify requires).

Customer service is also very prompt and helpful. Review collected by and hosted on G2.com.

What do you dislike about ShopWired?

There is some basic functionality that is missing like a plug in to Facebook Shops, Instagram Shopping and Pinterest, but to be candid, these channels are more trouble than they are worth to be selling through! Review collected by and hosted on G2.com.

What problems is ShopWired solving and how is that benefiting you?

We needed a platform that did not cost us north of $1,000 a month as Shopify was and that has a range of intuitive functionality built in, such as customers being able to create accounts to track their orders, save items to a wish list, and to be able to use a payment gateway other than that mandated by our old provider (Shopify) unless we wanted to incur a fee per order. Review collected by and hosted on G2.com.

Gwyneth G.

Director & Business Owner

Small-Business (50 or fewer emp.)

4/7/2022

"A great eccomerce platform"

5/5

What do you like best about ShopWired?

We use ShopWired for an eCommerce business and their product and support are excellent:

✔️ excellent customer service - I've used the Live Chat facility a few times during set up and they responded quickly and had the answers.

✔️ two weeks free setup time - really appreciated this as it meant I could get the back ground of the website and some products listed before it went live.

✔️ excellent SEO - sometimes, themes can fall short when it comes to SEO but I am abe to build a comprehensive SEO 'cushion' around every page of the website.

✔️ great pricing - really affordable, especially for such a great service.

✔️ loads of extra apps to addon - and the majority are free.

✔️ customisable theme - the themes are fantastic, exactly what we are looking for! Loads of drag and drop functionality, as well as changing the overall look and appeal of the site. Review collected by and hosted on G2.com.

What do you dislike about ShopWired?

I have to be honest, there is nothing yet that I have come across that I don't like. Some ways of finding what I want can feel a little hidden and 'long' but overall, I'm really happy with ShopWired. Review collected by and hosted on G2.com.

Recommendations to others considering ShopWired:

If you want an eCommerce platform that will grow with you, I recommend ShopWired. They are a professional and approachable UK business. Review collected by and hosted on G2.com.

What problems is ShopWired solving and how is that benefiting you?

It comes down to affordability for us, as well as understanding better how eCommerce works in terms of muscling into our niche. I think I have a lot to learn in terms of design of product pages and so on, but I'm confident I can do that with ShopWired. I chose them over Shopify because they answered a query I had. Shopify didn't. Review collected by and hosted on G2.com.

Mervyn M.

IT Manager

Small-Business (50 or fewer emp.)

4/6/2022

"Would highly recommend ShopWired"

5/5

What do you like best about ShopWired?

As it offers a very complete solution with many many features included in a set price. You can grow your business within a set budget without having to constantly pay out for add-on bundles. Review collected by and hosted on G2.com.

What do you dislike about ShopWired?

Even though The ShopWired Manual is a good comprehensive guide. I feel that ShopWired should have a user forum where you can do self-service support. Which could also offer a knowledge base that is out of the scope of the current ShopWired Manual. Review collected by and hosted on G2.com.

Recommendations to others considering ShopWired:

The customer service is second to none and always respond within a few minutes.

The platform is easy to use, they are always pushing out new features to make selling online easier.

Plenty of helpful guides and apps to add on.

Even change small bits of code for me for free.

Overall Shopwired are a really great company that I look forward to running my business through for a long time to come. Review collected by and hosted on G2.com.

What problems is ShopWired solving and how is that benefiting you?

We run a start-up print-on-demand company and we find that ShopWired offers the exact fit for our business requirements. We are increasing our product ranges with digital downloads which comes as standard. Review collected by and hosted on G2.com.

Bryden M.

owner

Small-Business (50 or fewer emp.)

4/4/2022

"Superb customer service"

5/5

What do you like best about ShopWired?

Their team is always on hand to help. I never felt stressed about the switch. I like the simplicity and ease of use, when I have to edit there are no delays, it just works. My customers find it easy to navigate too. Review collected by and hosted on G2.com.

What do you dislike about ShopWired?

Have not found anything I dislike about Shopwired. I mean if issues come up the team has always been to hand to help me solve them Review collected by and hosted on G2.com.

Recommendations to others considering ShopWired:

If preferred to get a one-to-one on the phone, I did and helped me to decide to switch to ShopWired. Take the trial too and if you need extra time to set up they will happily extend if you ask them. Review collected by and hosted on G2.com.

What problems is ShopWired solving and how is that benefiting you?

With Shopwired there are no scaling or software issues. On my hosting, upgrades were every day leading to website compatibility issues or elements stopped working altogether. With ShopWired my stock is updated easily and editing listings is straightforward, no delays Review collected by and hosted on G2.com.

Sara C.

Business owner

Small-Business (50 or fewer emp.)

4/11/2022

"Incredible support"

5/5

What do you like best about ShopWired?

Web chat now website is set up but previously the incredible patience showed by the agent helping me to get the right design for my business. I feel that my website compares well to my competitors. Review collected by and hosted on G2.com.

What do you dislike about ShopWired?

I haven't found anything I dislike yet. I am having some issues with supplier stock integration not being in the correct format for shop wired to read correctly. That would be helpful if this could be resolved Review collected by and hosted on G2.com.

What problems is ShopWired solving and how is that benefiting you?

At the moment I am being helped with live supplier stock integration. The benefits from this are that I spend less time checking supplier stock levels. My business performance has increased greatly and my confidence in getting around my website is immense. The support staff either sort my queries or help me to do it myself which is fantastic as I can take ownership of my site which is really important to me. Review collected by and hosted on G2.com.

Garden, Home & Hearth O.

Director

Small-Business (50 or fewer emp.)

3/30/2022

"An Excellent ecommerce solution for my UK based business with unbeatable value and customer service"

5/5

What do you like best about ShopWired?

Shopwired is a more affordable ecommerce solution than some of their competetors and I am astounded by the speed of their customer service responses. Exceptionally helpful staff and a well built platform to list, sell, market all my hundred of products. Review collected by and hosted on G2.com.

What do you dislike about ShopWired?

I have been using Shopwired since we launched our online ecommerce business and haven't had one single issue. If I had to be exceptionally picky then it would be nice to have a mobile app to accompany the system so I could update items on the fly but that is so far down my priority list that it's not really an issue. Review collected by and hosted on G2.com.

What problems is ShopWired solving and how is that benefiting you?

I had a couple of problems setting up the account because I had so many products to add and integrating them with other platforms such as Ebay took some time to set up but the customer service team helped me with that the same day. Benefits I have realised are the seamless integrations with Google adwords, search console, Google My Business, Analytics. Excellent Review collected by and hosted on G2.com.

Jacqueline E.

Business Owner

Small-Business (50 or fewer emp.)

3/23/2022

"Simply the Best"

5/5

What do you like best about ShopWired?

The ShopWired app not only has all the functionality you need to build a professional, stylish website, it also has the comprehensive customer support that's needed to support you throughout the build. The Help text is up to date and includes screenshots and videos. All my queries have been made via email, and the response to my questions has been fast and accurate.

I was a designer in the IT industry for many years and have used a lot of application and website building tools. I am impressed with ShopWired. Review collected by and hosted on G2.com.

What do you dislike about ShopWired?

I haven't found anything to dislike about ShopWired - and I'm not an easy person to please. Review collected by and hosted on G2.com.

What problems is ShopWired solving and how is that benefiting you?

When I started the business I sold only through online platforms, but found that they exerted too much control over customer interactions and the fees were very costly. The benefit of having my own website is that I have control of all aspects of the transaction and, as a result, can offer a better service to my customers at a lesser price. Review collected by and hosted on G2.com.

Deborah T.

Managing Director

Small-Business (50 or fewer emp.)

3/23/2022

"The Brilliance of ShopWired"

5/5

What do you like best about ShopWired?

We have over the last 25 years built websites using Dreamweaver (at the very beginning) through to Zencart and Magento. Then this year we discovered ShopWired and could not be more pleased. The platform is incredibly easy to use, the support is fanatical. Honestly, they could not be more helpful. Everything we asked for, they achieved! There are so many features, plus of course, the monthly charge is very reasonable. The question was, "what do we like best"....the answer is "Everything". this is not an exaggeration, I don't normally bother with reviews, but I think this company deserves one. Review collected by and hosted on G2.com.

What do you dislike about ShopWired?

Tricky one, trying hard to think of something! Sorry, nothing bad to say here. Review collected by and hosted on G2.com.

What problems is ShopWired solving and how is that benefiting you?

Using ShopWired has allowed us to manage our whole website without having to pay a separate IT guy. Our websites used to be on our own server with Rackspace, but this had to be managed by an expert, as we have no experience with servers. ShopWired has eliminated this, if we want to change a banner, we do it ourselves, if we require more SEO we upload ourselves, you get my drift, it is plain sailing all the way. Review collected by and hosted on G2.com.

Bobby R.

Owner

Small-Business (50 or fewer emp.)

3/22/2022

"A very good ecommerce platform"

5/5

What do you like best about ShopWired?

The customer service is very good, I use the webchat to quickly solve issues with my website. I think the platform is competitively priced and offers decent value for money, particularly when seen in the context of ongoing customer support. I don't lose a portion of sales to platform fees, which is great. I've used several other platforms and Shopwired is by far the best in the UK in my opinion, I regularly recommend it to others. Review collected by and hosted on G2.com.

What do you dislike about ShopWired?

There are some features I would like to see added which I have suggested, some of them are planned. Particularly I would like to see the ecommerce features of mailchimp fully integrated, and the use of postage rate tables allowed. The bulk editing tools (non-CSV) could be improved to help nontechnical users like myself. Review collected by and hosted on G2.com.

Recommendations to others considering ShopWired:

If you can, learn to work with CSV files, it makes life easier. Review collected by and hosted on G2.com.

What problems is ShopWired solving and how is that benefiting you?

The platform allows me to have a responsive and well-designed website without having to learn to code or pay someone else to code. We have gone from a £350 initial investment in May 2021 to now turning over around 1k per week, and I don't think the growth we have experienced so far would have been possible without Shopwired's solid order management system. Review collected by and hosted on G2.com.