ShopWired Reviews & Product Details

I love ShopWired’s no-code customization combined with flexible developer tools, making storefront design both accessible and flexible. The drag-and-drop editor lets me build a fully branded, unique storefront easily, without any coding skills, but if needed, I can also use the built-in code editor for advanced customizations. All the pre-built templates are 100% responsive and SEO-optimized, ensuring excellent performance. Additionally, I find the centralized, real-time inventory and order management platform extremely reliable. It syncs data across the entire platform without manual entry, updating stock levels instantly when orders come in to prevent overselling, and automatically sending low-stock alerts. ShopWired’s variant management for products like size or color saves me significant time in administrative work. The initial setup of ShopWired is incredibly easy and intuitive, designed for all skill levels, allowing me to launch a brand-ready store in just a few hours without needing IT support or a developer. This setup and design flexibility let me launch and iterate on my store quickly, which is crucial for capitalizing on time-sensitive sales opportunities. Review collected by and hosted on G2.com.

The biggest missed opportunity is the abandoned cart recovery feature. It has a basic email option but lacks customization - no brand colors and limited copy. There's also no automation rules like sending follow-up emails after 24 hours, and it doesn't track recovery rates. For other email marketing, I have to manually export customer data to a third-party tool, and this means the data is never fully synced. I can't create personalized campaigns without manual work. Additionally, there's no native loyalty program, referral program, or review request tool, which are essential for customer retention. Third-party integrations for these tools are often clunky and require extra subscription costs. Review collected by and hosted on G2.com.

I really appreciate ShopWired's user-friendly interface, which is designed so that even those with limited technical knowledge can easily navigate and set up an online store. The drag-and-drop functionality for arranging product displays makes it incredibly simple to create an attractive storefront. I love its flexibility, offering a wide range of customizable templates that allow me to tailor my store to match my brand identity. Another feature I find great is the robust inventory management capabilities, as it helps track stock levels, set up alerts for low-stock items, and manage variations smoothly. The payment gateway integration with numerous popular options is fantastic, as it gives customers a variety of ways to pay and supports multiple currencies, which is helpful if I want to appeal to the global market. Additionally, the customer support is commendable, with resources like detailed documentation, FAQs, and responsive support teams ready to help when I face any issues. I find the free themes to be a huge boon, providing a professional and visually appealing layout that saves time and money, which is crucial for small businesses like mine. ShopWired's powerful e-commerce functionality is equally important to me as it enables seamless product management and secure payment processes, making it a comprehensive and valuable platform. Review collected by and hosted on G2.com.

Lack of mobile apps: ShopWired does not have a supporting mobile app, so merchants may face difficulties in managing their businesses on mobile devices, which affects the convenience and efficiency of management. Review collected by and hosted on G2.com.

Having tried multiple platforms, I shifted to ShopWired and one of the best decisions I have made. It's so easy to build, re-build and kickstart your business. I love managing all the aspects of my store using the ShopWired - made my life easy. Review collected by and hosted on G2.com.

I find it a bit on expensive side considering the amount I paid earlier, but such an upgrade! I feel its good trade-off afterall! Review collected by and hosted on G2.com.

The ease of set up with Shopwired is what I appreciated the most. They provided an onboarding track that made is super easy to migrate from Shopify to their platform.

In addition to this, the platform is feature rich without the need to purchase a bunch of apps to plug in to get basic functionality (as Shopify requires).

Customer service is also very prompt and helpful. Review collected by and hosted on G2.com.

There is some basic functionality that is missing like a plug in to Facebook Shops, Instagram Shopping and Pinterest, but to be candid, these channels are more trouble than they are worth to be selling through! Review collected by and hosted on G2.com.

We use ShopWired for an eCommerce business and their product and support are excellent:

✔️ excellent customer service - I've used the Live Chat facility a few times during set up and they responded quickly and had the answers.

✔️ two weeks free setup time - really appreciated this as it meant I could get the back ground of the website and some products listed before it went live.

✔️ excellent SEO - sometimes, themes can fall short when it comes to SEO but I am abe to build a comprehensive SEO 'cushion' around every page of the website.

✔️ great pricing - really affordable, especially for such a great service.

✔️ loads of extra apps to addon - and the majority are free.

✔️ customisable theme - the themes are fantastic, exactly what we are looking for! Loads of drag and drop functionality, as well as changing the overall look and appeal of the site. Review collected by and hosted on G2.com.

I have to be honest, there is nothing yet that I have come across that I don't like. Some ways of finding what I want can feel a little hidden and 'long' but overall, I'm really happy with ShopWired. Review collected by and hosted on G2.com.

As it offers a very complete solution with many many features included in a set price. You can grow your business within a set budget without having to constantly pay out for add-on bundles. Review collected by and hosted on G2.com.

Even though The ShopWired Manual is a good comprehensive guide. I feel that ShopWired should have a user forum where you can do self-service support. Which could also offer a knowledge base that is out of the scope of the current ShopWired Manual. Review collected by and hosted on G2.com.

Their team is always on hand to help. I never felt stressed about the switch. I like the simplicity and ease of use, when I have to edit there are no delays, it just works. My customers find it easy to navigate too. Review collected by and hosted on G2.com.

Have not found anything I dislike about Shopwired. I mean if issues come up the team has always been to hand to help me solve them Review collected by and hosted on G2.com.

Web chat now website is set up but previously the incredible patience showed by the agent helping me to get the right design for my business. I feel that my website compares well to my competitors. Review collected by and hosted on G2.com.

I haven't found anything I dislike yet. I am having some issues with supplier stock integration not being in the correct format for shop wired to read correctly. That would be helpful if this could be resolved Review collected by and hosted on G2.com.

Shopwired is a more affordable ecommerce solution than some of their competetors and I am astounded by the speed of their customer service responses. Exceptionally helpful staff and a well built platform to list, sell, market all my hundred of products. Review collected by and hosted on G2.com.

I have been using Shopwired since we launched our online ecommerce business and haven't had one single issue. If I had to be exceptionally picky then it would be nice to have a mobile app to accompany the system so I could update items on the fly but that is so far down my priority list that it's not really an issue. Review collected by and hosted on G2.com.

The ShopWired app not only has all the functionality you need to build a professional, stylish website, it also has the comprehensive customer support that's needed to support you throughout the build. The Help text is up to date and includes screenshots and videos. All my queries have been made via email, and the response to my questions has been fast and accurate.

I was a designer in the IT industry for many years and have used a lot of application and website building tools. I am impressed with ShopWired. Review collected by and hosted on G2.com.

I haven't found anything to dislike about ShopWired - and I'm not an easy person to please. Review collected by and hosted on G2.com.