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ShipperHQ

By ShipperHQ

4.2 out of 5 stars

How would you rate your experience with ShipperHQ?

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ShipperHQ Reviews & Product Details

Profile Status

This profile is currently managed by ShipperHQ but has limited features.

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Pricing

Pricing provided by ShipperHQ.

Standard

$350.00
Per Month

Advanced

$600.00
Per Month

ShipperHQ Integrations

(1)
Integration information sourced from real user reviews.

ShipperHQ Media

ShipperHQ Demo - 50+ LIVE CARRIER INTEGRATIONS
Connect your shipping carriers to your online store -- access live rates from a wide range of global carriers, including 30+ LTL freight providers.
ShipperHQ Demo - FULLY CUSTOMIZABLE SHIPPING RULES
ShipperHQ gives you full control over shipping rates and options at checkout. Customize live or custom rates, apply discounts or surcharges, and set rules based on location, product type, or range of dates. Refine the shipping and checkout experience to align with your business strategy.
ShipperHQ Demo - AMAZON-LIKE CHECKOUT EXPERIENCE
Show accurate delivery dates by setting custom lead times, cut-off times, blackout days, & max transit times. Create an Amazon-like checkout experience with ShipperHQ and boost sales.
ShipperHQ Demo - GET ACCURATE RATES THAT REFLECT HOW YOU SHIP
Put a stop to under or over quoting shipping costs. You can save money and increase the accuracy of your shipping rates with dimensional packing. Display accurate shipping rates that reflect your logistics and operations, no matter how complex.
ShipperHQ Demo - CALCULATE AND COLLECT DUTIES & TAXES AT CHECKOUT
Prevent unexpected fees, adapt to evolving tariffs, and improve customer experience with ShipperHQ’s Duties & Taxes feature. Works with all international carriers.
ShipperHQ Demo - STOP LOSING MONEY ON SHIPPING
Reduce shipping costs while boosting conversions with accurate rates and flexible delivery options. Enable features like dimensional packing, delivery dates, and in-store pickup tailored to your logistics. Visualize shipping performance and optimize checkout with real-time analytics and simplif...
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ShipperHQ Reviews (12)

Reviews

ShipperHQ Reviews (12)

4.2
12 reviews

Pros & Cons

Generated from real user reviews
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Mike Z.
MZ
Marketing/Technical Specialist
Small-Business (50 or fewer emp.)
"Effortless Customization Tailored to Your Business Needs"
What do you like best about ShipperHQ?

Customization for your business. Adding or removing features and services you want to offer is easy to do. Implementing Review collected by and hosted on G2.com.

What do you dislike about ShipperHQ?

Many of the special features that make ShipperHQ so accessible are behind a paywall. Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Small-Business (50 or fewer emp.)
"Carefully consider if you need to provide custom shipping prices!"
What do you like best about ShipperHQ?

ShipperHQ has many great features. We ship large pallets and items that are 4m long, so the ability to write custom rules and easily incorporate freight surcharges is great! ShipperHQ integrates easily with BigCommerce and was relatively simple to set up. If you have any problems, there are lots of helpful articles online. Review collected by and hosted on G2.com.

What do you dislike about ShipperHQ?

ShipperHQ overrides the entire shipping function in BigCommerce. This becomes a big problem when using the B2B edition, and you want to be able to provide custom shipping pricing to your customers.

All users should be able to enter custom shipping prices when quoting in the BigCommerce B2B edition. This is a native feature in the BigCommerce B2B platform, and I don't believe it's fair that ShipperHQ can override it and make it unusable. To make matters worse, if you do want access to the feature, you have to upgrade to one of the more expensive plans. It is already a pricey integration, and the idea that I have to pay to use a feature I'm already paying for as part of my B2B subscription doesn't sit right! Review collected by and hosted on G2.com.

Miranda G.
MG
Product designer
Design
Small-Business (50 or fewer emp.)
"Highly functional, great customer service team & fairly simple to get set up!"
What do you like best about ShipperHQ?

In general, ShipperHQ gives fairly accurate shipping dates and rates estimates, providing real-time shipping rates through a variety of different carriers.

They also allow custom dimensional rules for one-off, and odd product packaging sizes.

-have shipping groups to help streamline the shipping of similar sized boxes or use of free shipping, etc. which has really turned out to be invaluable to my fairly small shipping needs (in contrast to some of their larger clients I mean). Review collected by and hosted on G2.com.

What do you dislike about ShipperHQ?

- It would be cool if they provided the capability to print shipping labels directly within the app.

-there are some features (in particular the dimensional rules) that are difficult to understand how to set up correctly and the guidance in instructions and app help/prompting just isn't there. We don't all know your lingo!

-Would be nice if they provided the ability to print labels directly from within the app. Review collected by and hosted on G2.com.

AK
Small-Business (50 or fewer emp.)
"shipperHQ Using review"
What do you like best about ShipperHQ?

It's top think I like is it's very much customise and can intrigate with other app very easily. Review collected by and hosted on G2.com.

What do you dislike about ShipperHQ?

Account setup is very leanthy process for me. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise (> 1000 emp.)
"Great saas service for advanced shipping configurations"
What do you like best about ShipperHQ?

Advanced Shipping Rules, Real-Time Shipping Rates, Multi-Origin Shipping, Dimensional Shipping, LTL Freight and White-Glove Delivery, International Shipping, Delivery Date and Time Options, Rate Shopping and Analytics and Reporting. Review collected by and hosted on G2.com.

What do you dislike about ShipperHQ?

There is nothing that I actually dislike about ShipperHQ. Review collected by and hosted on G2.com.

NK
Marketing and Content Creator
Small-Business (50 or fewer emp.)
"Custom Shipping Rules for Our BigCommerce Store"
What do you like best about ShipperHQ?

ShipperHQ gives us the ability to create shipping rules based on many different factors such as location, product, customer group, and more. We initially needed to create a surcharge for oversized items that were being shipped to the west coast and this app allowed us to do that easily. Review collected by and hosted on G2.com.

What do you dislike about ShipperHQ?

The onboarding is a bit disorganized. I installed and configured the app which took some time. When we had been live for a few days, a representative from the company reached out to help us get set up. It turns out I didn't set it up the most efficient wy, but ended up leaving it because it was working. Review collected by and hosted on G2.com.

Anthony L.
AL
Director Of Ecommerce
Small-Business (50 or fewer emp.)
"Automated Shipping Rules and So Much More"
What do you like best about ShipperHQ?

We're able to customize shipping zones and shipping rates based on may things such as geographic location, item size, and more. We often ship bulky items across the country and we needed to create a fuel surcharge for certain states. Doing so with ShiperHQ was easy! Review collected by and hosted on G2.com.

What do you dislike about ShipperHQ?

The table rates can be tricky to set up at first, but ultimately was the way to go for our shipping rule needs. The plans are based on shipping quotes generated which I think is odd. I would presume it would be based on the number of shipments. Review collected by and hosted on G2.com.

DG
Small-Business (50 or fewer emp.)
"Excellent Extension for Dimensional Shipping and Packaging - Magento 2"
What do you like best about ShipperHQ?

Our client has a unique set of products whose dimensions, weight, and price are calculated at the time the order is placed in Magento 2. Working with ShipperHQ's support team, we were able to find a solution. From sales through on-boarding through support, they have been responsive and analytical through all phases of set-up and delivery. Everything is working perfectly. Their knowledge base is extensive and focused upon the different configuration areas which is extremely useful. The ShipperHQ product is wonderful and by far the best that we have seen after canvassing the market for dimensional shipping weight extensions and applications. Review collected by and hosted on G2.com.

What do you dislike about ShipperHQ?

Our only recommendation would be to include the capability of configuring the dimensional volume (l x w x h) at the time of order. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
IH
Small-Business (50 or fewer emp.)
"Easy for your cart and checkout pages!"
What do you like best about ShipperHQ?

The functionality and usability to edit your cart and checkout! Review collected by and hosted on G2.com.

What do you dislike about ShipperHQ?

The options you can select for everything above Review collected by and hosted on G2.com.

MF
Director eCommerce and Digital
Mid-Market (51-1000 emp.)
"ShipperHQ - Making your eCommerce Shipping Easier!"
What do you like best about ShipperHQ?

We were looking for a third party software for our Magento store which can integrate seamlessly into our complex back-end and make different LTL carriers setup automatic based on weight, product dimensions along with assigned packaging (Boxes). After few months of searching, we came across ShipperHQ, Our Dev team tested the software for 3 months and then we signed up with Shipper HQ. Best thing was the seamless integration with Magento, Carrier availability and functionality. Review collected by and hosted on G2.com.

What do you dislike about ShipperHQ?

We had to pay for New Penn integration since It was not available on the ShipperHQ LTL list. Which did take 3 months of development and a cost associated with that. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by ShipperHQ.

Standard

$350.00
Per Month

Advanced

$600.00
Per Month

Enterprise

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