--- title: ShipperHQ Reviews meta_title: 'ShipperHQ Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 13 reviews by the users' company size, role or industry to find out how ShipperHQ works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 13 scale: '5' date_modified: '2026-06-24' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # ShipperHQ Reviews **Vendor:** ShipperHQ **Category:** [Drop Shipping Software](https://www.g2.com/categories/drop-shipping) **Average Rating:** 4.3/5.0 **Total Reviews:** 13 ## About ShipperHQ Create the perfect checkout experience for your customers and your business. ShipperHQ helps you turn shipping from a cost center into your competitive advantage. With 15+ years of expertise in shipping and checkout optimization, ShipperHQ is trusted by thousands of brands across 150+ countries to deliver more than just rates—it delivers results. Built by merchants, for merchants, ShipperHQ gives total control over your shipping logic and checkout with a powerful, no-code solution. It's your checkout, your shipping, your rules. Cut shipping costs, boost conversions and AOV, and grow revenue with an Amazon-like checkout your customers will love. With 50+ pre-built carrier integrations—including UPS, FedEx, DHL, USPS, Canada Post, and LTL freight—ShipperHQ unifies your shipping operations in one centralized dashboard. Automated rate shopping then displays the best carrier at the best rate, every time. Show real-time delivery dates, customize shipping logic by product, zone, or customer type, and offer flexible promotions like free, tiered, or flat-rate shipping. From dimensional packing and multi-origin fulfillment to international duties, tariffs, and LTL— ShipperHQ removes the complexity with 20+ advanced features, so you can stay focused on growing your revenue. Whether you’re shipping car parts, gourmet chocolates, or anything in between, brands like Toyota, Cadbury, Pelican, and Stover & Company rely on ShipperHQ to deliver the shipping experience customers expect—and deserve. Key Features Stop Losing Money on Shipping: 1. Get Live Rates from 50+ Carriers, including 30+ LTL Freight Providers— all managed through one dashboard or custom table rates. 2. Show Exact Rates with Dimensional Packing, using your box sizes and packing rules powered by the best-fit algorithm. 3. Customize Shipping Rules and Logic by customer, product, zone, or cart rules—no code required. 4. Avoid Surprise Fees with Address Validation, which instantly identifies residential vs commercial addresses. Grow Revenue with an Amazon-Style Checkout: 1. Show Accurate Delivery Dates, a Delivery Calendar, or Offer In-Store Pickup—based on lead/cutoff times, store schedules, blackout dates, and transit rules. 2. Shop for Competitive Rates to compare multiple carriers automatically. 3. Offer Free Shipping Your Way—based on cart value, customer group, product type, or shipping zone. 4. Calculate and Collect Duties & Taxes at Checkout with real-time calculations powered by DHL eCommerce. Works with any global carrier. Scale with an Optimized Shipping Strategy: 1. Handle Complex Shipping Scenarios with Ease, including multi-origin routing, split shipments, LTL, perishables, and restricted goods. 2. Use Analytics to spot trends, track margins, and A/B test your shipping strategies. 3. Review Order-Level Packing and Rating Insights to identify savings and improve efficiency. 4. Test Before You Go Live by previewing changes in your checkout—reducing risk and driving profits. Why Choose ShipperHQ: 1. 15+ Years of Experience Powering Shipping and Checkout for Thousands of Brands 2. All the Flexibility of a Custom Build — from a No-Code Solution 3. Enterprise-Grade Reliability, Security, and Privacy 4. Trusted by 50+ Carriers and Recognized as a UPS Ready Premier Partner 5. Local Support from Shipping Experts Who Know eCommerce Inside and Out ## ShipperHQ Pros & Cons **What users like:** - Users love the **easy customization** options in ShipperHQ, allowing tailored shipping solutions for their unique needs. (2 reviews) - Users value the **customization features** of ShipperHQ, finding it easy to adjust to their specific shipping needs. (2 reviews) - Users appreciate the **ease of use** of ShipperHQ, particularly in customizing features for their specific shipping needs. (2 reviews) - Users value the **easy integrations** of ShipperHQ, appreciating its seamless setup with platforms like BigCommerce. (1 reviews) - Users value the **custom rules and freight surcharge integration** in ShipperHQ, enhancing their shipping capabilities effectively. (1 reviews) - Implementation Ease (1 reviews) - Integrations (1 reviews) - Setup Ease (1 reviews) **What users dislike:** - Users find ShipperHQ **expensive** , especially with important features locked behind paywalls in the B2B edition. (2 reviews) - Users find the **limited features** of ShipperHQ frustrating, particularly with essential tools locked behind a paywall. (2 reviews) - Users are frustrated by **missing features** in ShipperHQ, particularly the inability to set custom shipping prices in B2B edition. (1 reviews) - Users face **shipping issues** as ShipperHQ overrides B2B custom pricing, requiring costly upgrades to access needed features. (1 reviews) - Users express frustration with **shipping limitations** in ShipperHQ, especially regarding custom pricing in the B2B edition. (1 reviews) ## ShipperHQ Reviews ### 1. Intuitive Dashboard, Streamlined Shipping Options **Rating:** 5.0/5.0 stars **Reviewed by:** Mike Z. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2026 **What do you like best about ShipperHQ?** I like that the ShipperHQ dashboard is very intuitive and easy to use. It's very quick to set up carriers with the integrations for credit or credentials, which makes the process straightforward. It's like cut and paste after that, which I really appreciate. **What do you dislike about ShipperHQ?** The table rates are a little bit cumbersome, having to put each individual rate in there. For different products that have different handling charges from manufacturers, it kinda gets a little strenuous and can add up very quickly when you're trying to find or make adjustments to new products. **What problems is ShipperHQ solving and how is that benefiting you?** I use ShipperHQ to quote ecommerce shipping prices and integrate table rates, allowing flat rate shipping and combining different drop ship and handling charges. It lets me shop rates quickly from UPS to FedEx on the same screen for customer selection. ### 2. Effortless Customization Tailored to Your Business Needs **Rating:** 4.5/5.0 stars **Reviewed by:** Mike Z. | Marketing/Technical Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2025 **What do you like best about ShipperHQ?** Customization for your business. Adding or removing features and services you want to offer is easy to do. Implementing **What do you dislike about ShipperHQ?** Many of the special features that make ShipperHQ so accessible are behind a paywall. **What problems is ShipperHQ solving and how is that benefiting you?** Multiple shipping issues on one order. For instance, special handling fees for chemicals, drop-ship fees, and additional handling fees for special drop-ship items. ShipperHQ allows you to set up and charge individually for each of the special circumstances you might face on your storefront. ### 3. Carefully consider if you need to provide custom shipping prices! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2024 **What do you like best about ShipperHQ?** ShipperHQ has many great features. We ship large pallets and items that are 4m long, so the ability to write custom rules and easily incorporate freight surcharges is great! ShipperHQ integrates easily with BigCommerce and was relatively simple to set up. If you have any problems, there are lots of helpful articles online. **What do you dislike about ShipperHQ?** ShipperHQ overrides the entire shipping function in BigCommerce. This becomes a big problem when using the B2B edition, and you want to be able to provide custom shipping pricing to your customers. All users should be able to enter custom shipping prices when quoting in the BigCommerce B2B edition. This is a native feature in the BigCommerce B2B platform, and I don't believe it's fair that ShipperHQ can override it and make it unusable. To make matters worse, if you do want access to the feature, you have to upgrade to one of the more expensive plans. It is already a pricey integration, and the idea that I have to pay to use a feature I'm already paying for as part of my B2B subscription doesn't sit right! **What problems is ShipperHQ solving and how is that benefiting you?** When shipping large and bulky items, couriers always have extra surcharges. ShipperHQ makes it easy to add these to your base rates which means we are not undercharging and loosing money! ### 4. Highly functional, great customer service team & fairly simple to get set up! **Rating:** 4.5/5.0 stars **Reviewed by:** Miranda G. | Product designer, Design, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2023 **What do you like best about ShipperHQ?** In general, ShipperHQ gives fairly accurate shipping dates and rates estimates, providing real-time shipping rates through a variety of different carriers. They also allow custom dimensional rules for one-off, and odd product packaging sizes. -have shipping groups to help streamline the shipping of similar sized boxes or use of free shipping, etc. which has really turned out to be invaluable to my fairly small shipping needs (in contrast to some of their larger clients I mean). **What do you dislike about ShipperHQ?** - It would be cool if they provided the capability to print shipping labels directly within the app. -there are some features (in particular the dimensional rules) that are difficult to understand how to set up correctly and the guidance in instructions and app help/prompting just isn't there. We don't all know your lingo! -Would be nice if they provided the ability to print labels directly from within the app. **What problems is ShipperHQ solving and how is that benefiting you?** Shipper HQ is a great fit for our business operations. Given our diverse range of product sizes and choices, which demand varying boxes and shipping approaches, this platform perfectly caters to our requirements. The accuracy of cost estimates provided to customers by Shipper HQ is impressive. Moreover, its user-friendly nature ensures easy comprehension and simple training for anyone using it. ### 5. shipperHQ Using review **Rating:** 3.5/5.0 stars **Reviewed by:** Amit K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 03, 2024 **What do you like best about ShipperHQ?** It's top think I like is it's very much customise and can intrigate with other app very easily. **What do you dislike about ShipperHQ?** Account setup is very leanthy process for me. **What problems is ShipperHQ solving and how is that benefiting you?** For delivery management this is a tool with all future like shipping rules, shipping rate and cost management which may help all business owner ### 6. Great saas service for advanced shipping configurations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2023 **What do you like best about ShipperHQ?** Advanced Shipping Rules, Real-Time Shipping Rates, Multi-Origin Shipping, Dimensional Shipping, LTL Freight and White-Glove Delivery, International Shipping, Delivery Date and Time Options, Rate Shopping and Analytics and Reporting. **What do you dislike about ShipperHQ?** There is nothing that I actually dislike about ShipperHQ. **What problems is ShipperHQ solving and how is that benefiting you?** ShipperHQ solves a number of complex shipping scenarios and configurations, usually proper of a mid-market or enterprise merchants. ### 7. Custom Shipping Rules for Our BigCommerce Store **Rating:** 5.0/5.0 stars **Reviewed by:** Niko K. | Marketing and Content Creator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2022 **What do you like best about ShipperHQ?** ShipperHQ gives us the ability to create shipping rules based on many different factors such as location, product, customer group, and more. We initially needed to create a surcharge for oversized items that were being shipped to the west coast and this app allowed us to do that easily. **What do you dislike about ShipperHQ?** The onboarding is a bit disorganized. I installed and configured the app which took some time. When we had been live for a few days, a representative from the company reached out to help us get set up. It turns out I didn't set it up the most efficient wy, but ended up leaving it because it was working. **What problems is ShipperHQ solving and how is that benefiting you?** We were losing money due to massive freight bills during late spring and early summer 2022, especially for large items being sent across the country. We needed to offset this cost by adding a flat fee for deliveries going to certain states. ### 8. Automated Shipping Rules and So Much More **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony L. | Director Of Ecommerce, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about ShipperHQ?** We're able to customize shipping zones and shipping rates based on may things such as geographic location, item size, and more. We often ship bulky items across the country and we needed to create a fuel surcharge for certain states. Doing so with ShiperHQ was easy! **What do you dislike about ShipperHQ?** The table rates can be tricky to set up at first, but ultimately was the way to go for our shipping rule needs. The plans are based on shipping quotes generated which I think is odd. I would presume it would be based on the number of shipments. **What problems is ShipperHQ solving and how is that benefiting you?** We have several items which have become very expensive to ship because of increasing fuel prices. In order to combat that, we needed to implement a fuel surcharge for some (not all) of our items. ### 9. Excellent Extension for Dimensional Shipping and Packaging - Magento 2 **Rating:** 5.0/5.0 stars **Reviewed by:** Dennis G. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2020 **What do you like best about ShipperHQ?** Our client has a unique set of products whose dimensions, weight, and price are calculated at the time the order is placed in Magento 2. Working with ShipperHQ's support team, we were able to find a solution. From sales through on-boarding through support, they have been responsive and analytical through all phases of set-up and delivery. Everything is working perfectly. Their knowledge base is extensive and focused upon the different configuration areas which is extremely useful. The ShipperHQ product is wonderful and by far the best that we have seen after canvassing the market for dimensional shipping weight extensions and applications. **What do you dislike about ShipperHQ?** Our only recommendation would be to include the capability of configuring the dimensional volume (l x w x h) at the time of order. **What problems is ShipperHQ solving and how is that benefiting you?** It has helped us solve dimensional shipping rate calculations, even ones that are changed at the time of the order. It allows us to single out particular products that require only ground delivery, and provides an elegant in-store pick up method for local customers. ### 10. Easy for your cart and checkout pages! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about ShipperHQ?** The functionality and usability to edit your cart and checkout! **What do you dislike about ShipperHQ?** The options you can select for everything above **What problems is ShipperHQ solving and how is that benefiting you?** Our customers have a great checkout and shipping experience with us! ### 11. ShipperHQ - Making your eCommerce Shipping Easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Manny F. | Director eCommerce and Digital, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2020 **What do you like best about ShipperHQ?** We were looking for a third party software for our Magento store which can integrate seamlessly into our complex back-end and make different LTL carriers setup automatic based on weight, product dimensions along with assigned packaging (Boxes). After few months of searching, we came across ShipperHQ, Our Dev team tested the software for 3 months and then we signed up with Shipper HQ. Best thing was the seamless integration with Magento, Carrier availability and functionality. **What do you dislike about ShipperHQ?** We had to pay for New Penn integration since It was not available on the ShipperHQ LTL list. Which did take 3 months of development and a cost associated with that. **Recommendations to others considering ShipperHQ:** Shipper HQ works seamlessly with Magento OS or Commerce. However, the setup, testing and Going Live would take at least 6 months. Just be patient and work with the SHQ's implementation team. **What problems is ShipperHQ solving and how is that benefiting you?** The learning curve was about 6 months - Our Dev and technical team had to setup everything from scratch and it was time consuming effort. Second step was testing on staging and debugging. In the end, we rolled out the integration on the Live site and monitored it for a month. Now, its been close to 2 years and the software is working fine. Couple of glitches here and there, which we solve with the help of ShipperHQ customer service team. ### 12. Problematic and irregular performance **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2021 **What do you like best about ShipperHQ?** It works for basic shipment packaging prediction. **What do you dislike about ShipperHQ?** Shipper HQ views packaging as square volume but it does not work for predicting round bottles **What problems is ShipperHQ solving and how is that benefiting you?** It creates more than it solves. ### 13. Great to set shipping for website **Rating:** 5.0/5.0 stars **Reviewed by:** Martin M. | Online Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2019 **What do you like best about ShipperHQ?** I like being able to set multiple carriers for our website--standard carriers such as FedEx, UPS, and USPS, as well as setting custom carriers such as our own shipping methods. It's helpful to set different shipping groups so that you can offer free shipping on smaller items, but charge shipping and/or handling charges for larger items/order. **What do you dislike about ShipperHQ?** Sometimes trying to figure out what is needed to make a shipping group work can be difficult. I'm not sure if it really is, or if it might be operator error. **What problems is ShipperHQ solving and how is that benefiting you?** We have been able to meet all shipping needs that our team comes up with, whether it be free shipping site wide, free shipping on select orders, or the carrier. ## ShipperHQ Discussions - [Does ShipperHQ work with ShipStation?](https://www.g2.com/discussions/does-shipperhq-work-with-shipstation) - [Is ShipperHQ free?](https://www.g2.com/discussions/shipperhq-is-shipperhq-free) - [Is ShipperHQ free?](https://www.g2.com/discussions/is-shipperhq-free) - [What does ShipperHQ do?](https://www.g2.com/discussions/shipperhq-what-does-shipperhq-do) - [What does ShipperHQ do?](https://www.g2.com/discussions/what-does-shipperhq-do) - [View ShipperHQ pricing details and edition comparison](https://www.g2.com/products/shipperhq/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-25+22%3A10%3A26+-0500&secure%5Bsession_id%5D=5919838e-cc3c-4663-bc34-95eca8fbe8a8&secure%5Btoken%5D=a81c45c7ea5f5fb7304b66ce86c0eee0b4eb1edfdfe2ab3312804d287636e623&format=llm_user) ## ShipperHQ Integrations - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) ## ShipperHQ Features **Product Sales** - Product Search - Product Reviews - Product Filters - Product Page Customization **Labels** - Label Printing - Return labels - Bar codes **Administration** - Reports & Analytics - Order Tracking - Pricing Automation - E-commerce Platform Integration - Process Automation **Order management** - Order tracking - E-commerce integrations - Manage orders - Order Status **Carrier and rate management** - Quick rate comparison - Vendor availability - Flat rate services **Inventory management** - Low stock alerts - Automated inventory orders - Assign suppliers **Reports** - Shipment reports - Inventory reports - Unshipped products ## Top ShipperHQ Alternatives - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (575 reviews) - [AfterShip](https://www.g2.com/products/aftership/reviews) - 4.7/5.0 (309 reviews) - [parcelLab](https://www.g2.com/products/parcellab/reviews) - 4.6/5.0 (263 reviews)