Best Shipping Software

How Many Shipping Software Products Does G2 Track?

Total Products under this Category: 265

Category Stats (Sep 2026)

  • Average Rating: 4.48/5 (↑0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: PackageX Ship (+8.33%) - Among all products in this category, PackageX Ship recorded the largest rating increase compared to last month

Last updated: September 05, 2026

How Does G2 Rank Shipping Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 5,300+ Authentic Reviews
  • 265+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for Shipping Software

G2 Grid® for Shipping Software plotting products by satisfaction and market presence

Highlighted products: ShipStation, Easyship, Sendcloud, Stamps.com, parcelLab, ShipHero, ClickPost, and ShippyPro.

Underlying data: [Grid® JSON](https://www.g2.com/categories/shipping/grids.json?focus%5B%5D=shipstation&focus%5B%5D=easyship&focus%5B%5D=sendcloud&focus%5B%5D=stamps-com&focus%5B%5D=parcellab&focus%5B%5D=shiphero&focus%5B%5D=clickpost&focus%5B%5D=shippypro-shippypro)

ShipStation

ShipStation is the world's leading AI-powered shipping and logistics platform, offering comprehensive, end-to-end capabilities and real-time data-backed insights. Optimize your entire shipping logistics operation and ship smarter with ShipStation. Centralize your entire fulfillment and logistics operations—from inventory and warehouse management to order management and returns—eliminating the need for separate, disparate tools. Set automation rules to save time and money, cutting out manual tasks, speeding up fulfillment, automatically finding the lowest rate, and receiving low stock alerts with inventory syncing. Simplify decision-making and make smarter, data-driven operational choices based on key performance indicators, including inventory levels and carrier efficiency. Gain intelligent, real-time analytics through a dashboard that provides insights into every phase of the fulfillment process, from order creation to final delivery. As your operational partner, ShipStation grows with your business and enables smooth scaling by centralizing, optimizing, and automating as order volume increases. Eliminate the need to hire more staff or add more tools to your stack. For businesses requiring customized shipping workflows, the ShipStation API embeds shipping directly into your platform, automates fulfillment at scale, and seamlessly integrates with complex technology stacks, including ERPs, WMSs, and marketplaces. Gain operational control and meet your delivery promises to delight your customers. Manage, fulfill, and ship smarter with ShipStation, the one platform for all your shipping and logistics needs. Key Features: Order Management: Combine orders across channels and prioritize based on filters, tags, stores, and more. Carrier Discounts Get exclusive discounts from UPS, USPS, FedEx, and more. Cut costs everywhere you ship. Automated Rate Shopping : Automatically get the cheapest, fastest, or best-value shipping option based on your criteria, every time. Fulfillment Automation: Batch, route, and print labels automatically for faster, seamless order fulfillment. Inventory & Warehouse Management: Sync your inventory with your warehouse with AI-powered features. Never be caught off-guard with automation rules that alert you when your supply is running low. Batch pick, pack, and ship so orders move faster with fewer errors. Tracking: Keep customers informed with branded order updates at every step, reducing support calls and building trust. Returns and Exchanges: Retain even more revenue and grow customer-loyalty with a branded returns and exchanges branded portal, more return options, and end-to-end inventory management. Analytics and Reporting: Dashboards to spot trends, monitor spend, and evaluate performance. International Shipping:Ship globally with confidence, with prepaid duties and taxes, customs forms, and more.

Average Rating: 4.3/5.0

Total Reviews: 579

How Do G2 Users Rate ShipStation?

  • Has the product been a good partner in doing business?: 8.5/10 (Category avg: 9.0/10)
  • Shipment Tracking: 8.9/10 (Category avg: 8.9/10)
  • Bar codes: 8.5/10 (Category avg: 8.5/10)
  • Shipment reports: 8.5/10 (Category avg: 8.4/10)

Who Is the Company Behind ShipStation?

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Retail, Consumer Goods
  • Company Size: 90% Small, 9% Medium

What Do G2 Reviewers Say About ShipStation?

AI-generated summary from verified user reviews

Pros
  • Users find ShipStation to be incredibly easy to use, streamlining shipping processes and enhancing operational efficiency.
  • Users love the easy integrations of ShipStation, streamlining their shipping processes and enhancing operational efficiency.
  • Users appreciate ShipStation's seamless integrations, enhancing their shipping processes and improving overall operational efficiency.
  • Users praise the excellent ecommerce integration of ShipStation, appreciating its seamless setup and efficient bulk shipping capabilities.
  • Users value the flexible shipping options offered by ShipStation, enhancing efficiency for various business sizes.
Cons
  • Users criticize ShipStation for being expensive and lacking adequate customer support, prompting them to seek alternatives.
  • Users express frustration with poor customer support, highlighting slow responses and scripted interactions that complicate issue resolution.
  • Users note the limited options for purchases and billing, making the experience somewhat restrictive with little flexibility.
  • Users find the complexity of ShipStation's setup and features can be overwhelming and often require support assistance.
  • Users find ShipStation not user-friendly, with a clunky interface and poor customer support complicating their experience.

What Are Recent G2 Reviews of ShipStation?

What Are G2 Users Discussing About ShipStation?

Easyship

Easyship is the world’s leading shipping software for borderless eCommerce. Our intuitive App and API integrate with all major eCommerce and marketplace platforms like Shopify, WooCommerce, BigCommerce, Adobe Commerce (Magento), Squarespace, WIX, Amazon, eBay, Etsy, and TikTok Shop—letting businesses of all sizes manage orders, multi-carrier shipping, and global tracking in a single unified dashboard. Easyship also provides end-to-end shipping, backer surveys and fulfillment for crowdfunding campaigns across Kickstarter, Indiegogo and Launchboom. No matter your use case, unlock instant access to exclusive pre-negotiated discounted rates up to 91% off retail prices and compare 550+ global courier services in seconds, with no minimum volumes or multiple account requirements. Top brands like eBay, AMEX, Ray-Ban, and Orbitkey trust Easyship to deliver a superior customer experience, save on shipping costs, and manage global import tax and duties. Signup for free, compare rates and automate all your shipping in minutes.

Average Rating: 4.4/5.0

Total Reviews: 179

How Do G2 Users Rate Easyship?

  • Has the product been a good partner in doing business?: 8.2/10 (Category avg: 9.0/10)
  • Shipment Tracking: 8.8/10 (Category avg: 8.9/10)
  • Bar codes: 8.0/10 (Category avg: 8.5/10)
  • Shipment reports: 8.2/10 (Category avg: 8.4/10)

Who Is the Company Behind Easyship?

  • Seller: Easyship
  • Company Website:
  • Year Founded: 2015
  • HQ Location: New York, US
  • Twitter: @goeasyship
    1,170 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    201 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Retail, Consumer Goods
  • Company Size: 93% Small, 5% Medium

What Do G2 Reviewers Say About Easyship?

AI-generated summary from verified user reviews

Pros
  • Users commend Easyship's outstanding customer support, noting quick responses and effective issue resolution for improved productivity.
  • Users highlight the ease of use of Easyship, appreciating the clear guidance and excellent customer service throughout the setup.
  • Users commend the responsive customer support and effective management of shipping through Easyship's platform.
  • Users value the exceptional hands-on support from Easyship, especially during onboarding and fulfillment setup.
  • Users value the easy integrations with multiple platforms, enhancing their shipping efficiency and overall experience.
Cons
  • Users express frustration with shipping limitations, highlighting issues with guidance for overseas shipments and address accuracy.
  • Users experience shipping issues with Easyship, including wrong addresses and classification errors causing significant complications.
  • Users are frustrated by the poor customer support from Easyship, leading to unresolved issues and lost time.
  • Users report carrier limitations, facing issues with HTS codes, missing regional carriers, and unreliable service experiences.
  • Users find the complexity of the dashboard and setup process overwhelming, especially with many forms and details required.

What Are Recent G2 Reviews of Easyship?

What Are G2 Users Discussing About Easyship?

Sendcloud

Sendcloud enables more than 23,000 e-commerce businesses to save time, effort and money on their most crucial process: shipping. Connect to your favourite carriers and efficiently ship worldwide. Exceed customer expectations with branded tracking mails, tracking pages, and a fully self-service return portal. Get your store ready for international growth with the scalable Sendcloud shipping platform.

Average Rating: 4.5/5.0

Total Reviews: 153

How Do G2 Users Rate Sendcloud?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)
  • Shipment Tracking: 9.3/10 (Category avg: 8.9/10)
  • Bar codes: 8.1/10 (Category avg: 8.5/10)
  • Shipment reports: 8.3/10 (Category avg: 8.4/10)

Who Is the Company Behind Sendcloud?

  • Seller: Sendcloud
  • Year Founded: 2012
  • HQ Location: Eindhoven, North Brabant
  • Twitter: @Sendcloud
    1,531 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    442 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Retail, Consumer Goods
  • Company Size: 94% Small, 6% Medium

What Do G2 Reviewers Say About Sendcloud?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Sendcloud, making daily shipping tasks simple and efficient.
  • Users value the shipping efficiency of Sendcloud, benefiting from seamless integration and simplified label creation.
  • Users value the seamless carrier integration of Sendcloud, making shipping management quick and efficient across platforms.
  • Users commend the efficiency of Sendcloud, saving time and simplifying shipping through seamless integration and automation.
  • Users value the reliable label creation of Sendcloud, simplifying their logistics operations with impressive efficiency.
Cons
  • Users express frustration over limited functionality, especially regarding label modification and customization options for shipping rules.
  • Users face poor customer support, experiencing long wait times and delayed responses for issue resolution.
  • Users express frustration with the poor support communication, citing long response times and unresolved issues affecting their experience.
  • Users find Sendcloud expensive, especially for advanced features only available in higher-tier plans and misunderstood costs.
  • Users highlight integration issues with popular carriers like Dynalogic and Amazon Vendor Central, affecting their experience.

What Are Recent G2 Reviews of Sendcloud?

What Are G2 Users Discussing About Sendcloud?

Stamps.com

Stamps.com is a comprehensive mailing and shipping solution designed to make the process of mailing and shipping easier and more cost-effective. This innovative platform allows businesses and individuals to manage their mailing needs effortlessly from their computer or mobile device, without the constraints of traditional postal services. With Stamps.com, you can print postage at any time and anywhere, eliminating the need to stand in long lines at the post office and ensuring that mailing is accessible 24/7. Best suited for small to medium-sized businesses and frequent senders, Stamps.com addresses the common frustrations experienced with traditional mailing. Users gain the convenience of printing unlimited, discounted postage directly from their devices, which can lead to significant time and cost savings. Plus, with discounts of up to 90% off USPS®,UPS®, FedEx® and more carriers, Stamps.com helps frequent mailers and shippers items to reduce costs while enhancing operational efficiency. Stamps.com simplifies the mailing and shipping process with key features like integrated tracking and automatic address verification, which minimize delays and ensure packages arrive at their intended destinations.. The platform accommodates diverse shipping needs and includes high-value postage services such as Certified Mail® alongside standard options like First Class Mail®, Ground and expedited services. Mailers can also schedule carrier pickups, leverage the flexibility of mailing services like Restricted Delivery, customize envelopes and labels, and review analytics that help businesses stay on budget Stamps.com is a practical choice for businesses looking to simplify and optimize their frequent shipping and mailing. With a reliable, secure, and user-friendly platform, you can enhance productivity by managing all the steps of mailing in one place. Eliminate the need for post office trips, save on postage and get extensive support for various mailing needs with Stamps.com.

Average Rating: 4.3/5.0

Total Reviews: 113

How Do G2 Users Rate Stamps.com?

  • Has the product been a good partner in doing business?: 8.7/10 (Category avg: 9.0/10)
  • Shipment Tracking: 9.1/10 (Category avg: 8.9/10)
  • Bar codes: 9.4/10 (Category avg: 8.5/10)
  • Shipment reports: 10.0/10 (Category avg: 8.4/10)

Who Is the Company Behind Stamps.com?

Who Uses This Product?

  • Who Uses This: Owner
  • Top Industries: Retail, Law Practice
  • Company Size: 88% Small, 8% Medium

What Do G2 Reviewers Say About Stamps.com?

AI-generated summary from verified user reviews

Pros
  • Users find Stamps.com very easy to use, appreciating its convenience for managing stamps and shipments effortlessly.
  • Users find the setup process remarkably easy, allowing for quick access to shipping features and convenience.
  • Users value the efficient tracking system of Stamps.com, enjoying easy access to all shipment progress in one place.
  • Users love the convenience of printing shipping labels at home and having their mailman pick up packages.
  • Users love the easy integrations of Stamps.com, allowing for seamless postage addition with multiple products.
Cons
  • Users face label issues with Stamps.com, as it lacks support for certain processors, complicating printing tasks.
  • Users lament the recent price increase, with monthly fees more than doubling and impacting overall satisfaction.
  • Users face printing issues with Stamps.com due to lack of support for certain devices, complicating label creation.

What Are Recent G2 Reviews of Stamps.com?

What Are G2 Users Discussing About Stamps.com?

parcelLab

parcelLab is a post-purchase software solution designed to help brands enhance their customer experience after a purchase has been made. This innovative platform focuses on transforming the often-overlooked post-purchase phase into a meaningful and engaging journey for customers, thereby increasing brand loyalty and satisfaction. By managing the complexities of shipping, delivery, and returns, parcelLab enables businesses to focus on their core operations while ensuring a seamless customer experience. parcelLab's target audience includes retailers who are looking to improve their post-purchase processes. With a focus on operational efficiency and customer engagement, parcelLab caters to a diverse range of industries, from fashion and home goods to electronics and lifestyle products. The platform is particularly beneficial for brands that operate on a global scale, as it provides the tools necessary to manage post-purchase experiences across various regions and shipping carriers. Key use cases for parcelLab include order tracking via embeddable tracking pages, providing real-time and personalized updates to customers, and running targeted campaigns to increase upsells throughout the delivery process. By leveraging data from over 550 carriers worldwide, parcelLab ensures that shoppers are kept informed about their orders, reducing anxiety and enhancing satisfaction. The platform also allows brands to create a personalized returns experience, from customized return portals that recover revenue and communications to AI forecasting and beyond. At parcelLab, AI is embedded in the platform to make post-purchase operations more adaptive and less manual. It analyzes real-time shipment, returns, and customer interaction data to trigger relevant communications, predict potential delivery issues, and automate decisions like return routing or approval flows. Instead of relying on static rules, the system continuously learns from customer behavior and operational outcomes. This helps teams reduce repetitive tasks, respond faster to disruptions, and make more informed decisions across the post-purchase journey. One of the standout features of parcelLab is its ability to integrate seamlessly with existing eCommerce systems, allowing brands to implement the solution without disrupting their current operations. Additionally, the platform's analytics capabilities provide valuable insights into customer behavior and preferences, enabling brands to make data-driven decisions that enhance their post-purchase strategies. This combination of operational efficiency, customer-centric features, and continuous improvement of the platform positions parcelLab as a leader in the post-purchase software category. By utilizing parcelLab, brands can not only streamline their operations but also create memorable experiences that resonate with their customers. The focus on personalization and engagement helps to foster loyalty and encourages repeat business, ultimately driving top-line revenue growth. With a proven track record of success among over 1,000 trusted brands, parcelLab offers a comprehensive solution for all retailers who are looking to elevate their post-purchase experience.

Average Rating: 4.6/5.0

Total Reviews: 271

How Do G2 Users Rate parcelLab?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)
  • Shipment Tracking: 9.5/10 (Category avg: 8.9/10)
  • Bar codes: 8.4/10 (Category avg: 8.5/10)
  • Shipment reports: 9.1/10 (Category avg: 8.4/10)

Who Is the Company Behind parcelLab?

  • Seller: parcelLab
  • Company Website:
  • Year Founded: 2015
  • HQ Location: Boston, Massachusetts
  • Twitter: @parcellab_en
    1,011 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    163 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Customer service agent, Customer Service Agent
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 55% Medium, 26% Large

What Do G2 Reviewers Say About parcelLab?

AI-generated summary from verified user reviews

Pros
  • Users love the ease of use of parcelLab, appreciating its simple setup and organized information for returns.
  • Users appreciate the real-time tracking efficiency of parcelLab, enhancing transparency and customer satisfaction significantly.
  • Users value the real-time tracking updates from parcelLab, enhancing transparency and satisfaction in their post-purchase experience.
  • Users value the streamlined post-purchase communications of parcelLab, enhancing organization and customer satisfaction effortlessly.
  • Users appreciate the real-time tracking updates of parcelLab, enhancing transparency and customer satisfaction.
Cons
  • Users experience tracking issues with ParcelLab, facing frequent logouts and limited information on older orders.
  • Users find limited functionality in advanced options and analytics, impacting their ability to optimize customer communications.
  • Users desire more advanced personalization and analytics features to enhance their customer communication and experience.
  • Users note the need for more advanced customization options, as current capabilities often require extra assistance and time.
  • Users find the complexity of parcelLab challenging, often requiring assistance to navigate its many features effectively.

What Are Recent G2 Reviews of parcelLab?

What Are G2 Users Discussing About parcelLab?

ShipHero

ShipHero makes it easy to ship eCommerce with our powerful warehouse management software (WMS). Our cloud-based WMS is perfect for emerging, scaling and high volume brands. Instead of holding you back, ShipHero can push your eCommerce business forward with the technology and processes you need to run a successful warehouse. We Crush it for for eCommerce Brands and 3PLs: - Reduce mis-picks and mis-ships by 99% - Reduce warehouse costs by 35%+ - Increase picking efficiency by 3x

Average Rating: 4.5/5.0

Total Reviews: 214

How Do G2 Users Rate ShipHero?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)
  • Shipment Tracking: 8.8/10 (Category avg: 8.9/10)
  • Bar codes: 8.7/10 (Category avg: 8.5/10)
  • Shipment reports: 8.5/10 (Category avg: 8.4/10)

Who Is the Company Behind ShipHero?

  • Seller: ShipHero
  • Company Website:
  • Year Founded: 2013
  • HQ Location: Garnerville, New York
  • Twitter: @weareshiphero
    6,223 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    376 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Operations Manager
  • Top Industries: Logistics and Supply Chain, Warehousing
  • Company Size: 82% Small, 15% Medium

What Do G2 Reviewers Say About ShipHero?

AI-generated summary from verified user reviews

Pros
  • Users find ShipHero to have an intuitive interface and easy onboarding, streamlining their workflow and training processes.
  • Users highlight the excellent customer support at ShipHero, which ensures a smooth onboarding experience and ongoing assistance.
  • Users value the intuitive user interface and seamless integrations which enhance their onboarding experience and operational efficiency.
  • Users value the reliable inventory management of ShipHero, enhancing efficiency and supporting business growth effectively.
  • Users value the setup ease of ShipHero, highlighting its straightforward implementation and effective onboarding support.
Cons
  • Users find the missing features of bulk order editing and billing functionality frustrating, complicating their experience with ShipHero.
  • Users experience poor customer support with slow response times and unresolved technical issues affecting their workflow.
  • Users struggle with bulk operations issues, finding it hard to navigate and integrate with their existing workflows.
  • Users face integration issues with ShipHero, particularly with module switching, invoicing, and syncing between platforms.
  • Users find the inventory management process cumbersome and wish for better label printing capabilities within ShipHero.

What Are Recent G2 Reviews of ShipHero?

What Are G2 Users Discussing About ShipHero?

ClickPost

ClickPost transforms post-purchase experiences for hundreds of global brands including Walmart, Puma, Jackery, Mars and Nykaa - turning delivery tracking, returns, and customer communications into revenue drivers rather than cost centers. Our logistics intelligence platform connects 600+ carriers worldwide, processing millions of monthly shipments with AI-powered automation that reduces failed deliveries, converts returns to exchanges, and eliminates customer anxiety between "order placed" and "delivered." ClickPost makes post-purchase your loyalty driver - Eliminate "Where's My Order?" Queries - Branded tracking pages and proactive notifications reduce support inquiries by 60%. AI recommends relevant products boosting your AOV. - Convert Returns to Revenue - Intelligent returns management identifies exchange opportunities, automates refund processing, and retains customers. - Advanced Returns Intelligence - AI segments customers on shopping behaviour for personalized policies that boost lifetime value. Intelligent Operations That Scale - Unified Multi-Carrier Dashboard - Single API connects all carriers and shipping partners, giving complete visibility across forward shipments, returns, and exceptions. - Performance-Based Carrier Allocation - AI automatically routes shipments to best-performing carriers by geography, improving on-time delivery and reducing costs. - Prevent Delivery Failures Before They Happen - AI voice agents resolve delivery exceptions through automated customer conversations, cutting RTO rates dramatically. - Advanced Returns Analytics - Understand return patterns, protect returns from abusers, and optimize reverse logistics flows - Real-Time Exception Management - Catch delivery issues early and resolve them automatically before customers notice Whether you're managing next-day delivery expectations in competitive markets or navigating festive season spikes, ClickPost gives you the intelligence to deliver exceptional post-purchase experiences at scale.

Average Rating: 4.8/5.0

Total Reviews: 144

How Do G2 Users Rate ClickPost?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.0/10)
  • Shipment Tracking: 9.4/10 (Category avg: 8.9/10)
  • Bar codes: 9.4/10 (Category avg: 8.5/10)
  • Shipment reports: 9.0/10 (Category avg: 8.4/10)

Who Is the Company Behind ClickPost?

  • Seller: ClickPost
  • Company Website:
  • HQ Location: Recife , Pernambuco
  • Twitter: @ClickPost
    198 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Product Manager
  • Top Industries: Apparel & Fashion, Consumer Goods
  • Company Size: 59% Medium, 21% Small

What Do G2 Reviewers Say About ClickPost?

AI-generated summary from verified user reviews

Pros
  • Users value the real-time tracking visibility of ClickPost, enhancing delivery success and simplifying logistics management.
  • Users appreciate the ease of use of ClickPost, simplifying operations with intuitive design and excellent support.
  • Users commend the excellent customer support of ClickPost, highlighting its proactivity and collaboration throughout the process.
  • Users appreciate the excellent service quality of ClickPost, especially its reliable tracking and proactive customer support.
  • Users appreciate the reliable real-time tracking of ClickPost, enhancing delivery efficiency and customer satisfaction.
Cons
  • Users find limited customization in certain workflows, impacting their ability to optimize the product's full potential.
  • Users express frustration over missing features in ClickPost, particularly regarding courier tech and bug reporting.
  • Users experience frequent delay issues with tracking updates and shipment status, impacting overall efficiency.
  • Users face challenges with tracking issues, including delayed updates and unclear NDR remarks affecting shipment management.
  • Users often face delays in development and updates, impacting shipment status and overall efficiency.

What Are Recent G2 Reviews of ClickPost?

What Are G2 Users Discussing About ClickPost?

ShippyPro

ShippyPro is the AI-powered shipping platform built for global commerce. Through native APIs, it connects ecommerce, ERP, WMS, OMS, and carrier systems, enabling brands and retailers to manage the entire shipping journey - from label creation and carrier selection to tracking, returns, and shipping intelligence - through a single platform. With 190+ carrier integrations and 80+ sales channels, ShippyPro supports international operations across markets, carriers and fulfillment models. Designed in Europe for complex cross-border commerce, the platform helps enterprises streamline logistics, improve delivery experiences, and scale efficiently worldwide. AI-powered automation and analytics provide real-time visibility into carrier performance, shipping costs, delivery issues, and invoice discrepancies, helping businesses optimize logistics and scale globally. Founded in Italy in 2016, ShippyPro powers hundreds of millions of shipments across more than 50 countries for brands including OVS, Guess, Calzedonia, Longchamp, Venchi, Morellato, and Rossignol.

Average Rating: 4.6/5.0

Total Reviews: 115

How Do G2 Users Rate ShippyPro?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.0/10)
  • Shipment Tracking: 9.4/10 (Category avg: 8.9/10)
  • Bar codes: 9.2/10 (Category avg: 8.5/10)
  • Shipment reports: 9.0/10 (Category avg: 8.4/10)

Who Is the Company Behind ShippyPro?

  • Seller: ShippyPro
  • Company Website:
  • Year Founded: 2016
  • HQ Location: Florence, IT
  • Twitter: @shippypro_
    72 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    73 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: IT Manager
  • Top Industries: Apparel & Fashion, Consumer Goods
  • Company Size: 53% Small, 31% Medium

What Do G2 Reviewers Say About ShippyPro?

AI-generated summary from verified user reviews

Pros
  • Users find ShippyPro's ease of use outstanding, appreciating its user-friendly interface and fast carrier integration.
  • Users commend ShippyPro's easy carrier integration, enhancing logistics efficiency and offering seamless connections across platforms.
  • Users value the excellent customer support offered by ShippyPro, noting its efficiency and ease of use.
  • Users appreciate the user-friendly interface of ShippyPro, finding it intuitive and helpful for delivery tracking.
  • Users value the time-saving features of ShippyPro, enhancing efficiency in shipping and order management.
Cons
  • Users experience slow performance with ShippyPro, especially when loading sections and managing a large number of orders.
  • Users often face lack of clarity in ShippyPro's setup, making the initial experience feel complicated.
  • Users find the pricing of ShippyPro to be expensive, particularly detrimental for smaller businesses seeking affordability.
  • Users find the setup complexity of ShippyPro challenging initially, especially with advanced features and integrations.
  • Users face integration issues that require extra troubleshooting, complicating the use of ShippyPro's features.

What Are Recent G2 Reviews of ShippyPro?

Freightview

Freightview is a cloud-based, multi-modal TMS built for shippers of all sizes. Easily connect your negotiated LTL and parcel rates, upload contracts, and interact directly with carriers through our Spot Quote / Volume / Truckload tools. We make it fast and easy for your team to enjoy unlimited functionality: - Compare rates across all of your carriers & schedule pickups. - Access documents, NMFC Look-up, Pre-PROs, eBOLs, and print labels. - Track shipments in real time, export, & analyze the data. - Upload contracted rates and batch upload quote requests. - Invite your carrier partners to our Free Carrier Portal. - Invite your suppliers to quote & book through our Vendor Portal. - Use the latest AI Tools to upload, analyze, and audit your freight faster. - Flat fee means affordable, no tiers or contracts. There are no contracts to sign, autopay month-to-month via ACH or CC. 📞 Call us at 913-353-6188 for pricing or to request a demo.

Average Rating: 4.7/5.0

Total Reviews: 191

How Do G2 Users Rate Freightview?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.0/10)
  • Shipment Tracking: 8.8/10 (Category avg: 8.9/10)
  • Bar codes: 9.0/10 (Category avg: 8.5/10)
  • Shipment reports: 9.0/10 (Category avg: 8.4/10)

Who Is the Company Behind Freightview?

  • Seller: Freightview
  • Company Website:
  • Year Founded: 2014
  • HQ Location: Overland Park, KS
  • Twitter: @freightview
    715 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    17 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Logistics Manager, Operations Manager
  • Top Industries: Manufacturing, Construction
  • Company Size: 54% Small, 42% Medium

What Do G2 Reviewers Say About Freightview?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Freightview, appreciating its simple UI and smooth integration process.
  • Users appreciate the convenience of comparing rates in one place, significantly reducing time spent on shipping decisions.
  • Customers praise the responsive customer support of Freightview, appreciating quick assistance and effective communication about updates.
  • Users value the time-saving features of Freightview, significantly reducing effort spent on managing shipments.
  • Users appreciate the efficient tracking capabilities of FreightView, enhancing their shipping management experience effortlessly.
Cons
  • Users express frustration with carrier issues including slow responses and lack of vital transit information.
  • Users face shipment issues with delivery delays and limited international support, affecting their shipping experience.
  • Users note carrier limitations that hinder efficiency, including slow responses and restrictions on transit time visibility.
  • Users experience shipping issues with delayed deliveries and limited international support, complicating their logistics management.
  • Users express frustration with tracking issues, including delays in syncing and limited support for international shipments.

What Are Recent G2 Reviews of Freightview?

What Are G2 Users Discussing About Freightview?

FarEye

FarEye’s Delivery Management platform turns deliveries into a competitive advantage. Retail, e-commerce and third-party logistics companies use FarEye’s unique combination of orchestration, real-time visibility, and branded customer experiences to simplify complex last-mile delivery logistics. The FarEye platform allows businesses to increase consumer loyalty and satisfaction, reduce costs and improve operational efficiencies. FarEye's products are oriented to key areas in the order-to-door delivery journey to efficiently execute the last-mile delivery process, ensuring a seamless consumer experience: Ship: Meet customers where they are, offering a flexible range of delivery options. Optimize multi-carrier-enabled deliveries for peak efficiency and on-time delivery performance. Track: Provide real-time shipment-level visibility throughout the order-to-delivery journey, avoid delays and disruptions. Route: Make deliveries more profitable with dynamic constraint-based route planning and scheduling. Execute: Accelerate cross-dock and driver operations, leading to faster operations at the delivery hub or warehouse. Experience: Deliver a branded, differentiated customer experience throughout the pre and post-purchase process - from order tracking and scheduling, to delivery notifications to returns and exchanges. The FarEye platform offers brands, shippers, and carriers the agility, flexibility, and scalability required to meet business requirements, adhere to sustainability measures, and address disruptions with confidence and trust. FarEye's technology provides the transparency and adaptability to simplify the vast complexities of last-mile logistics while delivering your packages on time, every time. Every business that considers itself customer-centric must transform into a distribution and logistics company. This is why leaders across the globe like Dominoz, Gordon Food Services, Tata Steel, Hilti, Bluedart, Helofresh and over 150+ brands entrust FarEye with their last-mile operation and customer delivery experience.

Average Rating: 4.7/5.0

Total Reviews: 310

How Do G2 Users Rate FarEye?

  • Has the product been a good partner in doing business?: 8.9/10 (Category avg: 9.0/10)
  • Shipment Tracking: 9.8/10 (Category avg: 8.9/10)
  • Bar codes: 9.4/10 (Category avg: 8.5/10)
  • Shipment reports: 9.6/10 (Category avg: 8.4/10)

Who Is the Company Behind FarEye?

  • Seller: FarEye
  • Year Founded: 2013
  • HQ Location: Chicago, Illinois
  • Twitter: @FarEye
    1,349 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    625 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: GPS Engineer, Manager
  • Top Industries: Transportation/Trucking/Railroad, Logistics and Supply Chain
  • Company Size: 63% Large, 31% Medium

What Do G2 Reviewers Say About FarEye?

AI-generated summary from verified user reviews

Pros
  • Users find FarEye easy to use, enhancing daily operations with streamlined features and real-time tracking capabilities.
  • Users find tracking easy and efficient with Fareye, benefiting from real-time insights and smooth navigation.
  • Users value FarEye's unified control-tower view, enhancing efficiency and facilitating seamless shipment tracking and processing.
  • Users praise the real-time tracking capabilities of FarEye, facilitating quick responses and enhanced shipment visibility.
  • Users appreciate the real-time visibility and tracking features of FarEye, enhancing operational efficiency and response times.
Cons
  • Users report slow performance with FarEye, including untracked trips and buffering issues affecting usability.
  • Users often face technical issues such as vehicle registration failures and deployment bugs affecting daily operations.
  • Users experience slow loading issues, causing delays during order uploads and portal logins.
  • Users experience issues with tracking performance, including delayed updates and unresponsive mobile app behavior.
  • Users experience syncing issues with FarEye, causing delays and preventing alerts from closing automatically.

What Are Recent G2 Reviews of FarEye?

Narvar

Narvar is the #1 platform for intelligent personalization “beyond buy,” trusted by 1,500+ of the world’s most admired brands — including Sephora, Levi’s, Sonos, Warby Parker, and LVMH. Powered by IRIS™, Narvar leverages billions of data points to create seamless experiences that build trust, safeguard operations, and unlock sustainable growth. Recognized multiple times by Fast Company as one of the most innovative companies, Narvar is redefining the post-purchase journey — from shipping insurance and delivery tracking to notifications, returns, exchanges, and fraud prevention — simplifying the everyday lives of consumers while driving business success for retailers.

Average Rating: 4.2/5.0

Total Reviews: 186

How Do G2 Users Rate Narvar?

  • Has the product been a good partner in doing business?: 8.6/10 (Category avg: 9.0/10)
  • Shipment Tracking: 8.7/10 (Category avg: 8.9/10)
  • Bar codes: 6.8/10 (Category avg: 8.5/10)
  • Shipment reports: 7.7/10 (Category avg: 8.4/10)

Who Is the Company Behind Narvar?

  • Seller: Narvar Inc.
  • Company Website:
  • Year Founded: 2012
  • HQ Location: San Mateo, US
  • Twitter: @narvarinc
    1,444 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    365 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 40% Medium, 24% Large

What Do G2 Reviewers Say About Narvar?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the user-friendly setup of Narvar, enhancing customer satisfaction through seamless integration and tracking.
  • Users find Narvar to be extremely user-friendly, with seamless integration and easy access to essential tracking details.
  • Users appreciate the easy access to tracking details, enhancing customer satisfaction and reducing service calls effectively.
  • Users appreciate the tracking efficiency of Narvar, facilitating smooth post-purchase experiences and real-time order visibility.
  • Users value the customization options of Narvar, enhancing brand experience and improving customer communication effectively.
Cons
  • Users express frustration over limited customization, feeling dependent on support for simple adjustments in the return portal.
  • Users find Narvar's limited functionality frustrating, with challenges in analytics, email edits, and tracking pages.
  • Users report poor customer support, facing challenges in customization and slow resolution of issues through ticketing systems.
  • Users find the difficult setup of Narvar time-consuming and complex, needing dedicated effort for effective use.
  • Users find Narvar's setup process to be complex and time-consuming, requiring significant effort to fully utilize its features.

What Are Recent G2 Reviews of Narvar?

What Are G2 Users Discussing About Narvar?

FedEx Ship Manager

Use the power of the internet to make shipping simple anytime, anywhere — even when you're away from the office. All you need is internet access, an inkjet or laser printer, and a FedEx account number to ship on fedex.com. And since any employee with internet access can use FedEx Ship Manager at fedex.com, you can increase efficiency in your organization by allowing employees to manage their own shipments. Ship a package now. Or you can oversee those employees' shipments with Shipping Administration, a feature of FedEx Ship Manager at fedex.com that allows a single administrator or a group of users who are assigned administrative privileges to centrally manage and control shipments that are processed by individuals from different locations within your company. With Shipping Administration, an administrator can configure shipping options, restrict services, customize reference information and run reports on the shipping activity of users throughout the company.

Average Rating: 4.4/5.0

Total Reviews: 88

How Do G2 Users Rate FedEx Ship Manager?

  • Has the product been a good partner in doing business?: 9.1/10 (Category avg: 9.0/10)
  • Shipment Tracking: 9.2/10 (Category avg: 8.9/10)
  • Bar codes: 9.1/10 (Category avg: 8.5/10)
  • Shipment reports: 9.1/10 (Category avg: 8.4/10)

Who Is the Company Behind FedEx Ship Manager?

  • Seller: FedEx
  • Year Founded: 2000
  • HQ Location: Memphis, Tennessee
  • Twitter: @FedEx
    321,624 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    197,959 employees on LinkedIn®
  • Ownership: FDX

Who Uses This Product?

  • Top Industries: Retail, Information Technology and Services
  • Company Size: 62% Small, 21% Medium

What Do G2 Reviewers Say About FedEx Ship Manager?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the streamlined shipping experience of FedEx Ship Manager, meeting all their shipping needs effectively.
  • Users value the centralized management of FedEx Ship Manager for simplifying user control and optimizing shipping efficiency.
  • Users value the cost-saving features of FedEx Ship Manager, enhancing efficiency and controlling shipping expenses effectively.
  • Users find the ease of use of FedEx Ship Manager invaluable for managing shipping and costs efficiently.
  • Users value the efficiency improvement of FedEx Ship Manager, managing shipping seamlessly and controlling costs effectively.
Cons
  • Users find carrier limitations in FedEx Ship Manager, as it only displays FedEx rates, hindering price comparisons.
  • Users find the lack of automation for comparing rates with other carriers limits efficiency and creates extra work.
  • Users find the lack of carrier comparison features limiting, as it hinders efficient shipping cost management.
  • Users find the data input process tedious when using FedEx Ship Manager, impacting their overall experience.

What Are Recent G2 Reviews of FedEx Ship Manager?

What Are G2 Users Discussing About FedEx Ship Manager?

AfterShip

AfterShip provides a seamless post-purchase experience to drive customer loyalty and additional sales. - Automatically import your tracking numbers to AfterShip, so you can get current tracking info for all your shipments in one place - Filter shipments by dates, statuses, carriers, and destinations - Trace whether all your shipments are being delivered on time and identify any delays/exceptions. - 7 Standardized tracking statuses - 40 Standardized tracking sub-statuses Keep customers informed and up to date - Embed the AfterShip Track Button for effortless order tracking - Automatically insert AfterShip’s tracking link to your Shopify store’s order confirmation and order history pages - Add your tracking link to either your store’s header or footer - Send delivery notifications to customers and yourself through Email, SMS, WhatsApp, and FB messenger - Configure notifications for Info Received, In Transit, Out for Delivery, Available for Pickup, Delivered, Failed Attempt, and Exceptions - Schedule delivery SMS based on the buyer's timezone - Auto-send email updates based on the order language for different delivery checkpoints for a delightful post-purchase experience. - Set up automated email delivery update workflows to auto-alert customers when the order status changes. - Send shipping notifications from your email address - Customize messages to include your logo, URL, and product recommendations Provide a branded experience - Automatically generate a tracking page for each shipment and customize the look & feel - Customize your tracking page by adding your logo, store URL, and AI-driven product recommendations - Set up a custom domain to display the tracking information - SSL certificate for users with a verified custom domain Secure your packages with AfterShip(R) Protection - Protect your packages from loss, damage, and porch piracy with AfterShip(R) Protection, powered by InsureShield(R) shipping insurance. - Quick claims approval - High % of claims paid quickly - Coverage for loss, damage, and porch piracy - Protection up to the total value of goods - Estimate loss recovery with an ROI calculator - Allow customers to opt in or out of shipment coverage at checkout - 24/7 resolution status visibility Multiple shipping solutions - AfterShip connects you with 1000+ carriers worldwide - Including UPS, DHL, USPS, China Post (ePacket), and China EMS - Standardized layout of tracking results received from different carriers Delivery date prediction - Set clear delivery expectations for your customers by displaying accurate order delivery dates. Analyze & take action - Get powerful insight on shipments, carriers' transit time, notifications, tracking pages, and customer feedback - Filter data by date, shipment type, devices, location, visits, and more

Average Rating: 4.7/5.0

Total Reviews: 309

How Do G2 Users Rate AfterShip?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.0/10)
  • Shipment Tracking: 9.3/10 (Category avg: 8.9/10)
  • Bar codes: 8.4/10 (Category avg: 8.5/10)
  • Shipment reports: 9.0/10 (Category avg: 8.4/10)

Who Is the Company Behind AfterShip?

  • Seller: AfterShip
  • Year Founded: 2012
  • HQ Location: Singapore
  • Twitter: @aftership
    4,018 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    422 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Retail, Apparel & Fashion
  • Company Size: 86% Small, 12% Medium

What Do G2 Reviewers Say About AfterShip?

AI-generated summary from verified user reviews

Pros
  • Users commend AfterShip for its excellent customer support, enhancing organization and communication in their logistics processes.
  • Users find AfterShip to be extremely helpful for managing logistics and automating shipment updates effectively.
  • Users value the intuitive integrations of AfterShip, enhancing organization and automating client updates effectively.
  • Users value the easy integrations with platforms like Shopify, enhancing order tracking efficiency and user experience.
  • Users appreciate the ease of use of AfterShip, finding its interface intuitive and integration seamless.
Cons
  • Users find AfterShip too expensive, especially for smaller businesses struggling with high costs and billing issues.
  • Users face persistent tracking issues with AfterShip, leading to frustrating experiences and unresolved technical problems.
  • Users report a concern with missing small carriers, which impacts the overall effectiveness of AfterShip.
  • Users express frustration with poor customer support, experiencing unresolved issues and ineffective communication throughout their interactions.
  • Users express frustration with poor support from AfterShip, experiencing unhelpful communication and unresolved technical issues.

What Are Recent G2 Reviews of AfterShip?

What Are G2 Users Discussing About AfterShip?

MyCarrierTMS

MyCarrier connects shippers and carriers in one simple, connected platform — automating every step of LTL shipping from order to payment. Designed for busy logistics teams at small to mid-sized manufacturers and distributors, MyCarrier replaces disconnected tools, spreadsheets, and portals with a single workspace that brings speed, accuracy, and visibility to every shipment. With built-in automation, shippers can instantly quote, book, track, analyze, audit, and pay carriers in one place — reducing freight costs and eliminating manual rework. Features like AI-powered Freight Assist and Precision Payments help prevent unexpected fees and ensure total financial accuracy. By removing the need for 3PLs, MyCarrier creates a better experience for shippers while giving carriers and their sales teams account-level insights to better understand shipping behavior and grow business. Trusted by thousands of companies, including Lucas Oil and U-Haul, MyCarrier has earned multiple FreightTech 25 awards for innovation and ease of use. By connecting directly with your carrier rates, MyCarrier helps you streamline the entire LTL workflow, ship faster, save money, and scale with confidence.

Average Rating: 4.7/5.0

Total Reviews: 185

How Do G2 Users Rate MyCarrierTMS?

  • Has the product been a good partner in doing business?: 9.9/10 (Category avg: 9.0/10)
  • Shipment Tracking: 9.3/10 (Category avg: 8.9/10)
  • Bar codes: 9.4/10 (Category avg: 8.5/10)
  • Shipment reports: 9.3/10 (Category avg: 8.4/10)

Who Is the Company Behind MyCarrierTMS?

  • Seller: MyCarrier
  • Company Website:
  • Year Founded: 2017
  • HQ Location: Scottsdale, US
  • Twitter: @ShipMyCarrier
    346 Twitter followers
  • LinkedIn® Page: www.linkedin.com
    70 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Shipping Manager, Warehouse Manager
  • Top Industries: Logistics and Supply Chain, Manufacturing
  • Company Size: 71% Small, 27% Medium

What Do G2 Reviewers Say About MyCarrierTMS?

AI-generated summary from verified user reviews

Pros
  • Users find MyCarrierTMS to be easy to use, facilitating effortless shipment scheduling and carrier comparisons.
  • Users value the variety of carrier options in MyCarrierTMS, enhancing pricing discussions and saving time.
  • Users benefit from the cost-saving features of MyCarrierTMS, making shipment management efficient and budget-friendly.
  • Users value the efficiency of carrier management in MyCarrierTMS, enhancing their shipping experience and rate negotiations.
  • Users value the quick and convenient quoting process with multiple carriers available in one place.
Cons
  • Users report carrier accessorial options limitations with MyCarrierTMS, affecting functionality and additional shipping needs.
  • Users find the limited options for carriers' accessorial features restrictive, impacting functionality for certain shipping needs.
  • Users find limited access to carrier options and features, restricting flexibility and complicating multi-shipment quoting.
  • Users find the missing features like parcel shipping and bulk updates limiting for their operational needs.
  • Users face shipment issues with MyCarrierTMS, such as disappearing rates and packaging type complications during quoting.

What Are Recent G2 Reviews of MyCarrierTMS?

What Are G2 Users Discussing About MyCarrierTMS?

Swap Commerce

Swap is an ecommerce operations platform for Shopify and Shopify Plus brands that want to sell globally without piecing together a different tool for every operational challenge. It brings cross-border commerce, tax and compliance, returns and exchanges, shipping, order tracking, shipping protection, inventory planning, and AI-guided shopping into one connected platform. Brands use Swap to manage the work behind the customer journey, from product discovery and checkout through delivery, returns, and international expansion. With Swap, teams can: * Calculate duties, taxes, and fees at checkout, support DDP shipping, and manage customs and compliance requirements across markets. * Create branded, self-service returns and exchanges with configurable rules, store credit, and exchange-first options that can help retain revenue. * Manage labels, carrier services, tracking, branded notifications, and shipping protection across domestic and international orders. * Connect sales, returns, and inventory data to demand planning, helping teams spot risk and make better purchasing decisions. * Offer an Agentic Storefront where shoppers can discover products and complete purchases through an AI-guided conversation. Customer-facing experiences can be tailored to the brand, while operational teams get a clearer view of the data and workflows that often sit across multiple systems. Swap integrates with Shopify, Shopify Plus, and the wider ecommerce stack, including customer support, marketing, warehouse management, order management, and 3PL systems. Swap also manages carrier and logistics relationships behind the scenes, giving commerce, operations, finance, and customer experience teams more time to focus on customers and growth. Whether a brand is improving its returns experience, entering a new market, or modernizing product discovery, Swap connects the customer journey with the infrastructure needed to support it.

Average Rating: 4.6/5.0

Total Reviews: 60

How Do G2 Users Rate Swap Commerce?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.0/10)
  • Shipment Tracking: 8.5/10 (Category avg: 8.9/10)
  • Bar codes: 7.6/10 (Category avg: 8.5/10)
  • Shipment reports: 8.1/10 (Category avg: 8.4/10)

Who Is the Company Behind Swap Commerce?

Who Uses This Product?

  • Top Industries: Apparel & Fashion, Retail
  • Company Size: 72% Small, 27% Medium

What Do G2 Reviewers Say About Swap Commerce?

AI-generated summary from verified user reviews

Pros
  • Users highlight the ease of use of Swap Commerce, ensuring seamless onboarding and a smooth returns process.
  • Users value the improved customer experience and intuitive interface of Swap Commerce, enhancing operations and satisfaction significantly.
  • Users value the efficient returns management of Swap Commerce, enhancing customer satisfaction and improving retention effortlessly.
  • Users commend SWAP's responsive customer support, consistently providing helpful assistance and enhancing overall user experience.
  • Users appreciate the exceptional service quality of Swap Commerce, enhancing the returns process for customers and staff alike.
Cons
  • Users face difficulties with poor customer support due to the slow escalation from AI chatbots to human agents.
  • Users face return issues with refunds not being automatic, requiring manual tracking for exchanges and delays in processing.
  • Users experience occasional technical issues, which can be frustrating, especially for less tech-savvy customers.
  • Users face label creation issues with Swap Commerce, which may lead to delays in their overall experience.
  • Users note limited features in Swap Commerce, especially in returns and multi-currency handling, impacting overall functionality.

What Are Recent G2 Reviews of Swap Commerce?

Daniel Rivera
DR
Researched and written by Daniel Rivera
Updated October 3, 2024

Shipping Topics

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Learn More About Shipping Software

What is Shipping Software?

Shipping software is designed to streamline the entire shipping process from label creation to destination arrival. By integrating with an e-commerce platform, shipping software can provide accurate shipping calculations for your products, create shipping labels, and ensure your shipments are compliant under international, federal, and state laws.

Key Benefits of Shipping Software

  • Manage shipping orders as they arrive
  • Compare rates from a variety of shipping carriers
  • Generate shipping documents such as labels and invoices
  • Receive shipping discounts based on number of orders

Why Use Shipping Software?

With the number of online consumers increasing every day, businesses cannot afford to fall behind in the efficiency of their shipping operations, especially when customers so often abandon their shopping cart and choose to not purchase a product because of shipping concerns. This can include too high of a shipping price, too long of a shipping time, or simply that the business is unable to ship to their location. In this regard, if customers are willing to purchase a product, businesses must guarantee that they are able to provide multiple shipping options at low prices and deliver convenience along with their products. Shipping software can save businesses and consumers both money and time.

Save money — Shipping software offers steep discounts for retailers and e-commerce sites. This is an incentive that is given to retailers so they choose their shipping solution. Different solutions offer different discounts; while some software may offer free shipping up to fifty orders a month, others offer better discounts for high-volume shipments (unlimited monthly orders). Before choosing a software, make sure to evaluate how many shipments are made on a monthly basis.

Save time — Businesses that ship products every day have to determine the shipping cost of each order by adding the weight and dimensions of each product and then calculating how much it costs to ship to a certain location. Manually calculating the shipping cost on each order can take up plenty of time. Shipping software, on the other hand, automatically calculates the cost and presents customers with the best shipping options. This saves time for businesses and provides the most affordable option for consumers.

Who Uses Shipping Software?

E-commerce sites — E-commerce sites can benefit from shipping software by eliminating cart abandonment and optimizing the final stages of the purchasing cycle. Oftentimes, consumers abandon their carts when they realize the cost and time that is associated with shipping. Shipping software provides discounts to e-commerce sites that ship out a high volume of products, since they often have working relationships with third-party logistics providers. This enables these websites to access the best shipping rates and offer them to their consumers.

Third-party logistics providers — Third-party logistics providers have a symbiotic relationship with e-commerce sites. Businesses such as FedEx and UPS provide e-commerce companies such as Amazon with a streamlined supply chain, while e-commerce companies provide third-party logistics providers with the customers to drive revenue. An effective logistics provider will provide excellent service and shipping analytics to display that orders were shipped and received in a timely manner. Shipping software helps these companies with route optimization, order tracking, and rate management.

Retailers — Although it is more popular for e-commerce sites to connect with third-party logistics providers to ship customer orders, some retail companies are choosing the “ship from store" method. This is a fulfillment process in which brick-and-mortar stores make the physical store a distribution hub and ship orders straight from the store. Since this method relies on the product being available in the on-premises inventory, it’s important to make sure that your inventory integrates with a shipping software solution. This will help retailers track and manage inventory in a way that correlates with customer demand.

Kinds of Shipping Software

Multi-carrier shipping — Multi-carrier shipping enables shippers and exporters to choose between different carriers. This software allows shippers to compare rates, transit times, and arrival speed for each individual carrier, thus letting them choose the most efficient and valuable shipping option. This type of software is typically used by shippers who export a high volume of products.

E-commerce shipping — E-commerce shipping solutions integrate across online marketplaces such as Amazon and eBay. These are intended to help sellers leverage consumers' buying decisions to influence better shipping strategies. If consumers are consistently choosing two-day shipping, then sellers can use this data to shape their strategy around optimizing a two-day shipping time.

Freight broker — Businesses that are involved with selling and transporting freight should look into freight broker software. This software helps freight brokers manage freight loads, communicate with carriers, dispatch drivers, and invoice customers.

Shipping Software Features

Shipping labels — Any business that ships products must make sure their products meet shipping regulations, help consumers identify shipments, and maintain compliance with environmental health and safety standards. With shipping label creation, businesses can ensure all of these needs are met, as well as save time and money, by printing shipping labels straight from their desktops.

Order management — Order management tools can help both consumers and businesses track and manage the orders that they’ve placed. If a customer needs to return or edit the address on an order, businesses can automatically be notified of this and make adjustments accordingly.

Rate management — A good shipping solution will offer rate discounts for businesses. These discounts can sometimes range up to 70%. This allows businesses to offer better shipping rates to consumers, which increases the likelihood that they will complete their order.

Reporting tools — An important feature of shipping software is advanced metrics reporting. With shipment history, users can visualize key metrics that indicate where the most shipments are going and how much each shipment costs. This can influence decisions like establishing shipping centers in high volume areas and using predictive modeling to forecast how much shipping will continue to cost for your business based on historical data.

Drop shipping — Drop shipping refers to shipping products that stores don’t have stocked on site. Instead, third-party logistics providers ship those products directly to the consumer. This can save money for businesses since they don’t need to establish a physical store to stock all their inventory. Shipping software offers seamless fulfillment for drop shipping and can facilitate orders between businesses and third-party logistics providers. While this certainly saves time and money for businesses, businesses should understand that it also gives more shipping visibility to the third-party supplier who is shipping your product. This way, if there is an issue with the order, the consumer must contact the third-party and solve the issue through them.