# Zoey Reviews **Vendor:** Zoey **Category:** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) **Average Rating:** 4.5/5.0 **Total Reviews:** 47 ## About Zoey Zoey is a B2B and wholesale eCommerce platform with built-in order management, designed for distributors and manufacturers who sell through field reps, inside sales teams, and self-service B2B portals. The platform handles the full B2B order lifecycle from quote to invoice. Buyers log into a branded B2B storefront and self-service portal where they can browse account-specific catalogs, check customer-specific pricing, place and track orders, reorder from purchase history, view live inventory availability synced from connected systems, and manage invoices, net terms, and payment terms. Approval workflows and purchase order processing handle the complexity of multi-user buyer accounts. Customer-specific pricing, tiered price lists, and account-level catalog management are handled natively, giving buyers a personalized experience that reduces calls to your sales and support teams. Zoey includes a native mobile sales app with full offline capability that syncs automatically when connectivity is restored. Field sales reps, delivery drivers, and trade show teams can capture orders using barcode scanning, AI-powered order ingestion that converts PDFs and images into orders, and quick order entry forms. The mobile app also supports sales quoting, product and pricing lookups, tap to pay, and customer account management in the field. The platform includes built-in CRM with sales rep attribution, sales order management, invoicing, accounts receivable consolidation, and quoting. These tools replace the need for third-party CRM, invoicing, and order management software. Zoey's no-code drag-and-drop storefront editor allows teams to customize the buyer experience without developers. A built-in data mapper simplifies integration with ERP and accounting systems without custom development. Native integrations with NetSuite and QuickBooks Online are available out of the box. Onboarding is instructor-led. Businesses get live with dedicated support from the Zoey team rather than relying on external agencies or system integrators. Zoey serves wholesale distributors and manufacturers across a wide range of B2B finished goods industries. ## Zoey Pros & Cons **What users like:** - Users commend Zoey for its **exceptional customer support** , highlighting quick responses and helpful assistance throughout their experience. (9 reviews) - Users find Zoey's **ease of use** exceptional, enhancing efficiency and streamlining operations for wholesale businesses. (8 reviews) - Users rave about Zoey's **exceptional customer support** , with quick responses and seamless integration enhancing their experience. (5 reviews) - Users appreciate the **high customizability** of Zoey, allowing easy editing and tailored solutions for their needs. (5 reviews) - Users value the **extensive customization options** of Zoey, allowing tailored solutions for unique business needs and processes. (4 reviews) - B2B (2 reviews) - Dashboard Customization (2 reviews) - Easy Integration (2 reviews) - Flexibility (2 reviews) - Implementation Ease (2 reviews) **What users dislike:** - Users find Zoey's **poor customer support** lacking, affecting their experience and troubleshooting efforts. (3 reviews) - Users find Zoey to be **comparatively costly** compared to rivals, despite its powerful and tailored solutions. (2 reviews) - Users find the **complex implementation** of Zoey challenging, especially for those who join the process midway. (1 reviews) - Users desire more **flexibility in integrating third party apps** , highlighting limitations in Zoey's integration capabilities. (1 reviews) - Users find the **limited customization** in Zoey restricting their design capabilities despite some improvements. (1 reviews) - Onboarding Challenges (1 reviews) - Outdated Software (1 reviews) - Slow Performance (1 reviews) - Time-Consuming (1 reviews) ## Zoey Reviews ### 1. Zoey: Streamlined, All-in-One Solution for Retail Operations **Rating:** 4.0/5.0 stars **Reviewed by:** Brumfield L. | Sports Retail Operations Manager, Sports, Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2026 **What do you like best about Zoey?** As a Sports Retail Operations Manager at American Athletic Sports Retail Co., a mid-sized sports retail company with 51–200 employees, what I like best about Zoey is that it’s a true all-in-one e-commerce platform tailored for retail businesses like ours. It lets me build our online sports storefront, manage the entire product catalog, process customer orders, and monitor inventory levels all in one dashboard instead of jumping between several separate tools. I love how customizable the store design is without needing any coding or IT support. I can easily adjust page layouts, create dedicated categories for team uniforms, athletic apparel, fitness gear and outdoor sports equipment, and tweak banners for seasonal sales and team bulk promotions anytime I want. The real-time sync between online orders and inventory is another huge plus—whenever a customer places an order, stock numbers update right away so we always have accurate stock counts. The order management layout is clean and simple for my whole team to use, and the learning curve is really gentle. New staff can quickly learn to process orders, update product listings and check stock without extra training. Overall, the unified system structure, easy store customization, reliable inventory sync and user-friendly interface make Zoey perfect for our day-to-day online sports retail and backend operation work. **What do you dislike about Zoey?** From my daily work managing sports retail operations, there are a few clear areas where Zoey could be improved. First, the built-in sales and inventory reporting tools are too basic for our business needs. We carry a large range of sports goods including team uniforms, workout apparel, fitness machines and recreational sports gear, and we need to analyze sales by product category, seasonal trends and bulk team orders. Right now the reports lack advanced filtering and custom field options, and we can’t easily pull detailed exportable data for our monthly business reviews and warehouse restock planning. Second, the bulk product editing functionality is limited and runs slowly when we have large batches of items to update. When we need to adjust pricing, sale discounts, product descriptions or inventory quantities for dozens of sports products at once, the current batch tools don’t offer enough flexible mass-update options. It forces us to edit items one by one sometimes, which wastes a lot of time on repetitive admin work. Having more powerful bulk editing and faster system response would save our team lots of routine workload. **What problems is Zoey solving and how is that benefiting you?** Before using Zoey, we had to run our online store, track inventory and process orders on completely separate systems, plus rely on manual Excel spreadsheets to reconcile data. This caused constant inventory mismatches, easy overselling of popular sports items, and lots of duplicated work updating product info and order statuses. Zoey solves this problem by merging storefront building, product catalog management, order fulfillment and real-time inventory control into one unified system. It keeps all sales and stock data automatically synced, cuts down manual entry errors, and saves our team hours of repetitive admin tasks every week. It also streamlines our checkout, payment and shipping setup, making the whole customer buying experience smoother and letting us handle both regular retail orders and local sports team bulk orders much more efficiently. ### 2. Zoey Enhances B2B E-Commerce with Seamless Features **Rating:** 4.0/5.0 stars **Reviewed by:** Anthony C. **Reviewed Date:** February 07, 2026 **What do you like best about Zoey?** I really appreciate Zoey's fully native B2B functionality, which means I don't have to deal with patchwork apps, and it cuts down on compatibility issues, lag, and extra costs. I rely heavily on the unlimited customer-specific pricing tiers and restricted catalogs, which let me set up wholesale, trade, and VIP pricing quickly, without manual price lookups. The Quote-to-Cart automation is fantastic because it allows me to turn quotes into orders efficiently without dealing with back-and-forth emails. I love the 24/7 self-service B2B customer portal, streamlining reordering, PO management, and net-term billing, effectively reducing order time by over 50%. AR Automation in Zoey consolidates my accounts receivable, chasing payments automatically and saving me a lot of time. And there's no longer a need for separate invoicing tools or late-payment follow-ups. Overall, Zoey ensures I never deal with pricing errors thanks to having everything centralized, allowing a more seamless experience both for my team and customers. **What do you dislike about Zoey?** I don't like the slow load times. The portal and admin dashboard often lag with large catalogs (1k+ SKUs) or high B2B user traffic, creating downtime for both internal teams and buyers. Zoey’s initial setup lands in the middle of the ease spectrum. **What problems is Zoey solving and how is that benefiting you?** Zoey solves my B2B pricing chaos and manual order entry issues. It provides customer-specific pricing, eliminates pricing errors, and automates order processes. The B2B portal offers self-service, reducing order inquiries and streamlining operations, cutting phone order time by 50%. ### 3. Great for where we're at, great for where we're going. **Rating:** 4.5/5.0 stars **Reviewed by:** Michael K. | Director of Communication and Enablement, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2025 **What do you like best about Zoey?** Customer portal, support team, and customizability on the backend. I appreciate the continued growth of the platform. Customer support and ticketing have been great. As I've worked with other software support teams, the Zoey team stands out above most. Often able to help find a solution, rarely do I get a "hard no" without any guidance. My only gripe about the Zoey team is they don't sign the induvidual name of the person helping. I'd like to know who I'm speaking with, vs "Your Zoey Team" :) **What do you dislike about Zoey?** Web design is limited now. It's getting better. Implementation was challenging, but I also came on board after it had begun, so I missed many of the initial meetings. BUT in contrast to implementation with other software, Zoey is still at the top end. **What problems is Zoey solving and how is that benefiting you?** Web design and customization to make a better experience for our customers. ### 4. Happy Customers since 2014 **Rating:** 5.0/5.0 stars **Reviewed by:** Richard L. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Zoey?** We are using Zoey to run our B to B business, www.iSweet.ca. It is Very User Friendly for Add new items, run promotion for certain time period. Customer loves it since everyone can see the status of order, invoice, track shipment and applied credit if any. Customer support is awesome when we have any questions. Normally tickets will be taking care within 1 hour. Zoey has been part of our daily business operation. We have been with other web hosting company, Zoey has help us to migrate and make the integration very smooth. **What do you dislike about Zoey?** We wish Zoey could allow us to "Scan UPC to Verify the pickers pick the right items since we carry over 1500 SKU in regular basis". **What problems is Zoey solving and how is that benefiting you?** Zoey makes our BtoB under 1 platform possible. No more needs to use different systems for customer to order, credit, Charge, tracking and promotion. And, it gives us the flexibility to add multiple users within our office. Everyone is happy for using the same platform. ### 5. Highly Customizable and Easy to Design **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** January 08, 2026 **What do you like best about Zoey?** How customizable everything is, especially Product Attributes. Further, the ease of editing designs of the user facing side is great. **What do you dislike about Zoey?** I can't think of anything other than possibly cost—but, this is a powerful platform with highly tailored solutions. **What problems is Zoey solving and how is that benefiting you?** Highly customizable solutions for our very unique B2B and B2C companies. Before Zoey, envisioning an online catalog for our product was overwhelming. With Zoey, the project has officially launched, feels manageable, and is no longer a "pipe dream". ### 6. Top notch when it comes to support! **Rating:** 5.0/5.0 stars **Reviewed by:** Joe B. | Managing Member, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2025 **What do you like best about Zoey?** We have been working with Zoey for many years now. As a company we love their platform and it is very inclusive of many features not provided by others. The platform goes far beyond just tracking orders and we use it for many other internal systems including quoting. The built-in quoting software is exceptional. Above and beyond all of this is the quality of support provided. Tech support is very quick to respond and help us through issues or changes that we want to implement. On several locations they have even made modifications to their platform so that they could include features that we needed. We certainly made the right choice when we picked this platform many years ago. Thank You, Joe Biondo BEC Integrated Solutions, LLC **What do you dislike about Zoey?** I can't think of any downside to using the platform. There is more than enough when it comes to features and flexibility so I struggle to come up with any downside to using the Zoey platform. **What problems is Zoey solving and how is that benefiting you?** Over the years Zoey Has helped provide many more solutions than I can remember. What I can say is they have implemented many changes that have helped keep us on the platform. As we grow and changes are needed, we have asked for certain flexibility or changes with the product. They always seem to come through with changes that have us building our systems around the Zoey E-commerce software. ### 7. Excellent to work with, love the final product! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2025 **What do you like best about Zoey?** I love how clean and intuitive everything is for the user. Our customers have been able to log in and navigate the site with ease, and the final result looks beautiful. What impressed me most about setting up with Zoey was working with Julie — her knowledge, clarity, and ability to guide us through the process made a huge difference. She translated complex information in a way that was easy to understand and kept things moving forward smoothly. The B2B solution has been a great fit for us. While we’re still learning as we go, most things have been easy to figure out from here. **What do you dislike about Zoey?** I can already tell that a forecasting feature to help order inventory would be essential. If we could have that, it would be perfect. **What problems is Zoey solving and how is that benefiting you?** Since we were using extremely outdated software, switching to Zoey has been a game changer — especially when it comes to communicating with QuickBooks. Several steps in our sales order process were eliminated, which means we can get to shipping much faster. What used to require 3 different applications now takes just one. Even our customers are paying faster! ### 8. Zoey has been an excellent solution for us! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** July 11, 2025 **What do you like best about Zoey?** We've had a great experience with hosting our website on Zoey. The website was user friendly and great to customize and set up. The support team is also helpful if we have any issues. Setting up the integration took time but was easy to do. **What do you dislike about Zoey?** Occasionally there is something that the "cookie cutter" type site doesn't allow us to customize but that is very rare! We can pretty much customize anything we need to. **What problems is Zoey solving and how is that benefiting you?** Our customers are able to place orders online now and our salespeople use the mobile app to place orders as well. So much faster and easier than emailing orders in. ### 9. Streamlined Wholesale Efforts **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Zoey?** How much it streamlines our wholesale ordering **What do you dislike about Zoey?** It took a long time to onboard due to custom bundles we allow our wholesalers to buy, but Zoey came up with workarounds **What problems is Zoey solving and how is that benefiting you?** We no longer have to manually invoice customers. It looks a lot more professional for customers to place orders too, so we hope they'll place more and larger orders because of it. ### 10. customizable solutions available if u want. **Rating:** 4.5/5.0 stars **Reviewed by:** Vikas B. | Assistant Professor, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2025 **What do you like best about Zoey?** highly customizable software with variable number of customers and need of the client. **What do you dislike about Zoey?** comparatively costly than their rivals with lesser support for third party softwares. **What problems is Zoey solving and how is that benefiting you?** we tried the solutions for the very first time and the handover was smooth. the incorporation of the modules was smooth and hassle free. in starting employees find themself at receiving end as they find a new solution at the desk. but they gained knowledge in using the software quickly. the interface was easy to understand and menus are clutter free. the transition was smooth and collaborative efforts between the employees increased. ### 11. Intuitive and Feature-Rich software **Rating:** 5.0/5.0 stars **Reviewed by:** Goncalo S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2025 **What do you like best about Zoey?** Intuitive and functional interface, with clear documentation. Very responsive and friendly customer support via tickets. Easy to create customer-specific pricing. Visual site builder with flexible themes. **What do you dislike about Zoey?** Smaller app ecosystem compared to other platforms. **What problems is Zoey solving and how is that benefiting you?** No coding needed for clean layouts. Easy to implement customer‑specific pricing. Easy to create draft quotations as logged-in customer. ### 12. Great Platform and Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Zoey?** Zoey is a wonderful platform. Their customer service is great, they personally worked with us on several requests to customize Zoey to fit our unique business needs. Their team also spent several hours helping with integration when we switched ERP systems. Our customers find it easy to use and our team loves the reporting features and visibility it provides. Thank you, Zoey Team! **What do you dislike about Zoey?** We don't have any complaints about Zoey. The interface is pleasant and easy to navigate for our customers, it's ideal for reporting on historical and future orders, and customizable enough to meet our unique needs. **What problems is Zoey solving and how is that benefiting you?** Zoey provided our customers with a straight-forward way to place orders and receive easy to read confirmation emails, while allowing them access to their order history. For our team we were able to have more visibility on upcoming sales and set parameters for our different clients needs. Being able to download copies of a CSV file and seamlessly integrate with our ERP system was a huge win. ### 13. Soffe B2B Implementation Project **Rating:** 4.0/5.0 stars **Reviewed by:** Angela S. | IT Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Zoey?** The Support and Implementation Team members have been amazing throughout this process. **What do you dislike about Zoey?** We have not identified any downsides thus far. **What problems is Zoey solving and how is that benefiting you?** With the Zoey B2B Site Implementation our B2B business is growing quickly. We have not received any negative customer feedback in regard to site navigation. ### 14. Zoey - What a Great Software!! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2025 **What do you like best about Zoey?** If you need a complete solution for your business then Zoey is the one for you. It has got all the essential tools required by Brands, Wholesalers, Dealers and so on. The star feature is the Admin panel. Be it the product management, reporting or the sales presentation everything looks great. It's user friendly interface makes you focus on your business rather than thinking or dealing with complex UI like other softwares. I like how amazing it is for my team and customers. So easy to use. **What do you dislike about Zoey?** Just I wish it had more flexibility in integrating third party apps. **What problems is Zoey solving and how is that benefiting you?** It's a single platform for my multi requirement business. It has all the essential tools such as CRM, Reporting, Product Management integrated within the software. ### 15. A Complete Solution to Grow & Automate your B2B Business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2025 **What do you like best about Zoey?** Zoey's platform is extremely customizable and quite comprehensive to cover a ton of edge cases and company-specific processes. Moreover, Zoey's team is very responsive to building out new functionality (within reason!) and offers great/quick support. **What do you dislike about Zoey?** While the technology is robust and stable, it sometimes feels a bit outdated. **What problems is Zoey solving and how is that benefiting you?** Zoey helps with consolidating and organizing potentially complex B2B sales and fulfillment processes, all in one platform. ### 16. Brief, but great and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Shelby R. | Sales Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2025 **What do you like best about Zoey?** How easy it is for wholesale businesses to work **What do you dislike about Zoey?** Needs better one on one customer service **What problems is Zoey solving and how is that benefiting you?** Meeting with my factories at my wholesale company ### 17. Zoey Recommendation **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2025 **What do you like best about Zoey?** It is easy to use and contains a wide variety of features, giving it the benefit of longevity over time. **What do you dislike about Zoey?** Could use easier access to customer support through the options offered as well as troubleshooting problems online. **What problems is Zoey solving and how is that benefiting you?** The problems that Zoey is solving is that I'm able to better communicate and make sales with other businesses, which benefits me since the e-commerce field depends on making purchases for products a company or business wants to sell. ### 18. Built by a team that actually understands B2B, unlike the other options out there. **Rating:** 5.0/5.0 stars **Reviewed by:** Darren F. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2024 **What do you like best about Zoey?** 1) Product Philosophy - We were on another major provider before the switch to Zoey, which was an extremely frustrating experience. It was clear that the feature set did not truly support how to B2B functions, where you are selling into companies, and that the company had merely reskinned its B2C platform and called it B2B. Zoey is actually built ground up for B2B, and when you have B2B experience and you use the product, it's so apparent. I literally made a list of all the things my industry-leading provider couldn't do and brought it to the demo and Zoey could do every one. 2) Platform Capability - Honestly, though we've been on the platform for several months now, I feel like we haven't explored the full capability of the platform. There's so much available customization. We're at the point where it's doing everything we want and uncover new and additional features that accelerate our workflows all the time. 3) Team - Tons of handholding for implementation, quick service response. 4) Price - Cheaper and better than our prior alternative, win win. **What do you dislike about Zoey?** Only thing lacking is phone support, though they're so fast with the ticketing system that I honestly thought this was going to be a bigger issue than it is. The team has been really supportive of us during onboarding and after, so really not a compliant but I feel like something that's important to note for folks. **What problems is Zoey solving and how is that benefiting you?** Better selling to our customers in the way that our customers want to be sold to. They make the management of this easy from within the platform. Customers love their backend site. Honestly haven't had a single customer compliant about their interaction with their Zoey portal, which is huge. ### 19. I love how user friendly it is. **Rating:** 5.0/5.0 stars **Reviewed by:** Emmo H. | DIRECTOR OF SALES, Mid-Market (51-1000 emp.) **Reviewed Date:** August 23, 2024 **What do you like best about Zoey?** I like how easy the platform it is for my team and customers to use. Customer support is always great at getting back us in a timely manner. **What do you dislike about Zoey?** I would like to see a better price for additional linceses after being a customer for years and having double digit licenses already. **What problems is Zoey solving and how is that benefiting you?** Customers would email us the order directly and now they are able to log in and place orders easily through zoey. This allows them to get quotes and review previous orders as well. ### 20. Multiple platforms over the years - moving from BigCommerce to Zoey **Rating:** 4.5/5.0 stars **Reviewed by:** Wes S. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2024 **What do you like best about Zoey?** U.S. based support humans that you truly can talk with and are genuinely concerned with your success. **What do you dislike about Zoey?** Nothing so far. To be fair we are just getting started. **What problems is Zoey solving and how is that benefiting you?** The vast majority of our sales are facilitated by an actual salesperson. Zoey is built from that direction, and, oh by the way, you can actually just place an order through the website if you want. BigCommerce was built the other way around and it made the salesperson process incredibly clunky. It is a little pricier than BC but the support has definitely made the difference. ### 21. Zoey - Powerful websites made easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Paul P. | Sales and Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Zoey?** Simple and easy to navigate the admin area Powerful and feature packed Support Features to allow growth **What do you dislike about Zoey?** currently no pre view in theme builder (but this is being reviewed and not really a dislke) **What problems is Zoey solving and how is that benefiting you?** Our previous site was old and with little to no support. Zoey gave us a new, feature packed B2B site with all the functionality we could want and more. We are now able to show taylored pricing for specific customers across all the products we distribute as well as having easy to update delivery and order by details. ### 22. Great service / Great platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Zoey?** Ease of use and overall robustness of platform and customer service **What do you dislike about Zoey?** There are some limitatons on customization. **What problems is Zoey solving and how is that benefiting you?** Allowing vendors to order directly ### 23. Zoey enables us to seem like a big company while maintaining a small staff **Rating:** 5.0/5.0 stars **Reviewed by:** penelope f. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2023 **What do you like best about Zoey?** We have been extremely pleased with zoey from the very beginning. To get you going they have extremely helpful meetings to help answer questions as you build the platform out. **What do you dislike about Zoey?** We really haven't had any complaints. It is a complicated system as it does a lot but the customer service is great. Really no complaints at all. You do need their help to make it look good. **What problems is Zoey solving and how is that benefiting you?** We ship from different locations. We have all sorts of different shipping choices. Some people have terms. We need to have all sorts of pricing mechanisms. Zoey enables us to do all this with their platform. ### 24. Great System, No Hand-Holding **Rating:** 3.5/5.0 stars **Reviewed by:** Jeff B. | Director of Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Zoey?** Zoey is extremely robust in what it can handle. We are sending quite a bit of custom data over via API from our ERP system, and for the most part, it works exactly as it should. The restriction groups work very well, having custom themes per customer group is really nice and the overall look and feel of the final site is far better than what we came from. **What do you dislike about Zoey?** I'm not a fan of proxying everything through Cloudflare and not having access to view potential issues at that level. I will also say, there's no hand-holding with either setup or support. If you are going to go with Zoey, be prepared to do the bulk of the work yourself or have a contractor do the setup. We're often provided with a simple link to documentation for many issues, and while I appreciate the level of documentation that they have for their system, sometimes a simple walkthrough with the customer would be far more simple and would be a little less "cold". Support also would not get on a call with the developers we had setting up the connection from our ERP to walk through some issues but were instead provided with a link to the documentation. I think a bit more hands-on support would go a long way to make the customer feel a little more welcome and like they have someone in their corner that can help resolve issues quickly. Not everyone is an IT expert and not everyone has the capacity to read through pages of documentation to resolve an issue, which is why we pay SaaS and implementation fees. **What problems is Zoey solving and how is that benefiting you?** Having an easy-to-build website where we can feed in products from our ERP system was a daunting ask in the beginning, but once we found Zoey and saw what it could do, and for the price they were asking, it was a no-brainer. It outperformed any of the other systems we reviewed and was far less expensive. While we're finding out now that many of our customers don't like the more B2C feel of the site, we can easily turn it into a B2B wholesale site very quickly. ### 25. Great Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Tiffany R. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Zoey?** Customer Service is quick and gives great feedback. **What do you dislike about Zoey?** Some changes to the system take awhile to complete **What problems is Zoey solving and how is that benefiting you?** Great place to have all items for one customer to order. ### 26. Better invoicing than previous systems I've used **Rating:** 5.0/5.0 stars **Reviewed by:** Eric G. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2022 **What do you like best about Zoey?** I like that customers can log in and use as an e-commerce if they want or I can easily create invoices and send. The ability to send drafts is also very handy. I would recommend. **What do you dislike about Zoey?** It can be a little difficult to see customer orders without searching specifically. Some more organization on the orders list page would be helpful. Minor thing. **What problems is Zoey solving and how is that benefiting you?** It makes creating and sending invoices straightforward and simple. Integrates well with our e-commerce site. ### 27. zoey ; first step for b2b business **Rating:** 4.0/5.0 stars **Reviewed by:** Priyanshu S. | Deputy Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2022 **What do you like best about Zoey?** The best thing about Zoey is to provide a simple online ordering portal for franchisees to order products and supplies to keep their stores stocked. Also, it manages large orders with custom pricing and buyer-specific catalog lists, which make it simple for dealers to place orders, reorder, and request quotes for new items. **What do you dislike about Zoey?** When you first start setting it up, it can be somewhat challenging. It would be great if you could add one video link for how to use your site for small merchants, also it is currently too expensive. **What problems is Zoey solving and how is that benefiting you?** I am currently using Zoey to create my brand, and it has greatly aided me with its smooth user interface and connectivity with wholesalers. The problems that are resolved by its time management and pricing. ### 28. A Great Solution for Writing Orders **Rating:** 5.0/5.0 stars **Reviewed by:** Alec J. | Director Of Marketing And Product Development, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Zoey?** Initially, we were drawn to the front-end flexibility Zoey offers for our sales reps - being able to both write orders on their computers in the office and on their phones / tablets when in the field. As we have used it over the past year, and as I have become more experienced using the back end, the cleverness of the program has really become apparent. programming and making edits to the website are intuitive and quick. And when I can't figure something out, the tech support has been top-notch. **What do you dislike about Zoey?** Contrary to what I wrote above, the admin interface took quite a while to get comfortable with - I love it now that I know how to use it, but it was very intimidating at the beginning. The integration with Netsuite isn't as smooth as we would like - we frequently have to force items to sync, but it's a quick process, and not a real hassle. **Recommendations to others considering Zoey:** Support was plentiful during setup. Take advantage of this time, and make sure that the integration with Netsuite is configured properly. The rollout was a little glitchy, but after a couple of months, Zoey has become an indispensable component in our tech stack. **What problems is Zoey solving and how is that benefiting you?** The biggest issue for us as we were shopping for a new sales rep software solution was that we needed our reps to be able to see live inventory numbers. Zoey has solved that for us. Having this info also be available on our BTB website has also been an incredible time-saver. **Official Response from Joshua O'Connell:** > Hey Alec - thank you so much for the review, as well as being a loyal customer! Onboarding is definitely an area we've been working on, as it does take effort to get to know the various capabilities of Zoey. And I'm glad you found our onboarding process helpful - that's an area we continue to invest in to help with getting things up and running, as well as smooth out that learning curve a bit. ### 29. The most configurable eCommerce system available **Rating:** 5.0/5.0 stars **Reviewed by:** Alfred R. | VP IT, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Zoey?** ZERO programming. 100% configurable. It has, by far, the most functionality of any eCommerce system we have implemented. We did a system evaluation between 20+ eCommerce systems and Zoey came out on top. Big Commerce came in 2nd. Why? Data. If you have a large amount of product data, then Zoey is your system. We have 1,000+ Finished Good SKUs (children) that are derived from 200 Work In Progress (parent) SKUs. Big Commerce was not able to import that data, as their data import system was through a 3rd party who would not provide support. Zoey's data import is native, which they provide support for. PLUS, every time we come up with a crazy idea of how to represent our products, Zoey has a way to do it! **What do you dislike about Zoey?** We have not yet found an issue or bug with Zoey. **What problems is Zoey solving and how is that benefiting you?** We are a manufacturer of a large number of products. Zoey provides a simple way for customers to view products. It is so much easier for our customers that our per sale revenue has increased 50% because customers can find what they are looking for! **Official Response from Joshua O'Connell:** > Thank you Alfred for taking time out to leave a review! One of our goals is to have a platform that's flexible, and so I'm so glad you're finding ways to make use of it, whether it be data import or presentation. I'm also happy that you've seen such great sales growth numbers! We look forward to being there for you as those numbers continue to grow. ### 30. Extremely Powerful and customizable B2B eCommerce site **Rating:** 5.0/5.0 stars **Reviewed by:** David S. | V, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2022 **What do you like best about Zoey?** Zoey is extemely flexible. It can be set **What do you dislike about Zoey?** With Zoey, you can set up a simple online store or run a complete B2B or B2C business. Inventory control, custom price levels and customer categories are only the beginning. Once set up, the platform is very fast and I have not experienced any downtime. The online support pages are well documented with lots of video examples. Customer support if needed has always been very responsive and knowledgable. There are lots of third-party integrations if you need more power. **Recommendations to others considering Zoey:** Use the Getting Started link https://welcome.zoey.com/ to review the best practices and plan ahead. But don't worry, if you do make a mistake or a bad choice, it can be fixed. **What problems is Zoey solving and how is that benefiting you?** Zoey has allowed me to run a professional website without spending my countless hours learning the system. **Official Response from Joshua O'Connell:** > Thanks so much for taking the time to leave a review! We're happy the Getting Started link proved helpful - this is a new resource and we'll continue to improve it over time to make setting up a store even easier! ### 31. Zoey gives you freedom to create b2b stores with very low technical knowledge required **Rating:** 5.0/5.0 stars **Reviewed by:** Giancarlo A. | Digital Platforms Manager South America, Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2022 **What do you like best about Zoey?** - Low/no code platform - Prices are very acessible - Zoey support team quickly replies to tickets - Lots of configurations depending on what you need - Focused on B2B **What do you dislike about Zoey?** - Sometimes the feature queue is a bit high - Lacking integration with payment methods/companies in South America **Recommendations to others considering Zoey:** Zoey is definetly recomended if you own or works for a B2B company and wants to sell your products online, without the need to hire and agency to build your ecommerce **What problems is Zoey solving and how is that benefiting you?** - With Zoey my customers can place orders online, and with JSON webhooks we can connect the orders to our ERP. - Zoey connection with Google Sheets provided us a easier way to maintain our portfolio and prices - The ability to customize Zoey components using CSS has giving us the ability to personalize our frontend within our needs and follow company guidelines. **Official Response from Joshua O'Connell:** > Thank you so much Giancarlo for the review! We'll continue to work away at the feature queue and continue to make Zoey an even stronger platform for the future. In the meantime, we very much appreciate your business, and look forward to our continued mutual success! ### 32. Very user friendly wholesale marketplace platform for B2B **Rating:** 5.0/5.0 stars **Reviewed by:** JULIA D. | Wholesale Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2022 **What do you like best about Zoey?** Very responsive support team, a real person emails you back and helps you until the problem is resolved. **What do you dislike about Zoey?** Need to flushe cashe, or reindex in order to see immediate changes... I use this to "check my work". **What problems is Zoey solving and how is that benefiting you?** Helping us take production and special orders through out B2B customers. ### 33. Flexible and Affordable Software with Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Hannah T. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Zoey?** The Zoey support team has been able to help us solve every problem and every feature request we've had very promptly and thoroughly. **What do you dislike about Zoey?** It took a while to sort out where some of the settings and attributes were, but the structure and layout made sense once we found them. **What problems is Zoey solving and how is that benefiting you?** Flexible OMS system for a smaller company that can't afford some of the more expensive and larger systems. Have been able to help us with the nuances and specific requirements of our business. ### 34. Feature Rich, Constantly Improving, Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** David D. | Partners & Programs Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2022 **What do you like best about Zoey?** Zoey has a ton of features including customizations that allow you to tailor your B2B to your business. Zoey is constantly improving and adding features, and they are very responsive to Customer Service inquiries even adding new features where needed. **What do you dislike about Zoey?** There is honestly not a lot I don't like about Zoey. Store credits are a bit clunky to use, but as mentioned above, they are working to improve that this year because they are constantly working to improve. **What problems is Zoey solving and how is that benefiting you?** Zoey is constantly resolving problems and adding features. They are working on store credits to improve its functionality. They have added fields for bulk uploads which is another very nice feature for mass updates. **Official Response from Joshua O'Connell:** > Thank you David for leaving your feedback! We continually strive to improve Zoey, and listen to our customers on what areas could be improved. We look forward to continuing to evolve to make Zoey easier to operate! ### 35. Zoey is great **Rating:** 4.0/5.0 stars **Reviewed by:** Erik L. | CIO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Zoey?** The people are very helpful. It has helped us move all of our orders from us entering to the customers ordering online. They are constantly making improvements to their featureset and especially their api. **What do you dislike about Zoey?** It's built off an older system in the background so some integration is a bit tricky. But they have been improving that experience and I can work with it quite well now. **Recommendations to others considering Zoey:** It's a leader in B2B e-commerce and only getting better. **What problems is Zoey solving and how is that benefiting you?** Due to the customers inputting orders directly our accuracy is vastly improved and our ability to get orders out the door is really strong. Their api allows me to build solutions on top of it to solve other problems. **Official Response from Joshua O'Connell:** > Thanks Erik for the review, and the continued support of Zoey! We're upbeat about our new REST APIs and their ability to make linking systems easier, and we continue to flesh out the endpoints available. We're also still developing and launching other data integration opportunities, like Webhooks and data mapping tools to pull from sources like Google Sheets and Dropbox. ### 36. Very user-friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Packaging and Containers | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2022 **What do you like best about Zoey?** The site is very user-friendly. Support time is fast and they are very knowledgeable about their product, unlike some other companies. **What do you dislike about Zoey?** It can be a little daunting when you first start setting it up. **Recommendations to others considering Zoey:** When looking for an online ordering tool, Zoey was the only one I could actually get a person on the phone to ask questions. Definitely worth the cost. Very responsive to concerns/questions. **What problems is Zoey solving and how is that benefiting you?** A lot of our customers request an online ordering portal. Our in-system one is very bulky and not customizable. Since implementing Zoey we have been able to acquire several customers that require the ordering portal. **Official Response from Joshua O'Connell:** > Thank you for your review! We're glad you have been able to leverage Zoey to acquire business. We're continuing to look at how to make getting started easier, and recently launched our Welcome portal as a step towards making onboarding easier - we'll continue to work on that over time as well. ### 37. Zoey is a viable system for our business **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2022 **What do you like best about Zoey?** I like that we can log in to a computer or from our iPad to utilize the application. This makes it remote for us to take orders while visiting customers in the field. **What do you dislike about Zoey?** I do not like that the iPad version only shows orders written on that iPad and all of the features available in Zoey are not available on the iPad version. **What problems is Zoey solving and how is that benefiting you?** We can collect some important information from our customers at the time the order is placed. This is something we didn't have the ability to do previously. **Official Response from Joshua O'Connell:** > Thank you for your review! We're happy to report that with version 3.0 of our app for iOS and iPad, you can sync Orders, Quotes and Drafts created by the customer, an internal user on Zoey Admin or the app. We hope you'll check out the new version and share your feedback! ### 38. Best B2B Software **Rating:** 5.0/5.0 stars **Reviewed by:** Matt G. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2022 **What do you like best about Zoey?** It's function while not being overly cumbersome. Implementation was easy and service is outstanding. **What do you dislike about Zoey?** We're happy with everything so far. Nothing. We're happy with everything about the product so far and there is nothing we're wishing to be different at this time. **What problems is Zoey solving and how is that benefiting you?** It's offering us a B2B platform while appearing to be a custom program for our retailers. We need a way to merchandise all our products and categories well and Zoey does that for us. **Official Response from Joshua O'Connell:** > Thank you Matt for leaving a review, and being a customer! We're happy to help you provide a customized resource for your retailers. ### 39. Zoey - Incredible support, growing company and big ambitions. Focus is on B2B however. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2022 **What do you like best about Zoey?** The platform is great but the service is where they really shine. Despite being an ever growing company, they are still able to provide a stellar level of customer support whenever we need it. **What do you dislike about Zoey?** Focus has shifted to B2B from B2C, which no longer is the best choice for my company. Promises and goals that were present when the company launched are no longer valid as the direction has changed, so while the system was well suited for my business when we first signed up it has evolved in a direction that is less so. Drag and Drop design tools still need a lot of work. **What problems is Zoey solving and how is that benefiting you?** We have not resolved any problems with Zoey. **Official Response from Joshua O'Connell:** > Thank you for leaving a review! We have indeed put our focus on the B2B eCommerce in recent years, and we realize for some of our earlier customers that may not be ideal. We have maintained features built before that switch to ensure our long-term customers continue to have what they have come to expect, while future development does remain primarily on the B2B feature set. ### 40. Mark's Zoey Review **Rating:** 3.5/5.0 stars **Reviewed by:** Mark R. | Senior Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2022 **What do you like best about Zoey?** I like the integration of showing how many units are available to the customer. **What do you dislike about Zoey?** I don't like that there is so much difference between the app and desktop versions. **What problems is Zoey solving and how is that benefiting you?** having access to place orders from anywhere. **Official Response from Joshua O'Connell:** > Hi Mark - thanks for taking the time out to review our solution! We will be continuing to work to bring more of the feature set from the desktop version to the app, prioritizing ones that our customers and their buyers are most reliant on. Keep an eye out for future updates as we go! ### 41. Easy navigation - would recommend! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Glass, Ceramics & Concrete | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2022 **What do you like best about Zoey?** Navigation, ease of item and customer information entry, multiple ways to search, very user friendly **What do you dislike about Zoey?** The only thing that is a bit frustrating is that once so many items are added to an order, the time it takes to 'add' additional items takes longer **What problems is Zoey solving and how is that benefiting you?** Ease of entering orders and checking inventory on the go! **Official Response from Joshua O'Connell:** > Thank you for taking time out to review Zoey! We're continuing to optimize the app for larger orders, and over time the performance there should improve. We'll continue to listen to feedback like yours so we can determine how to further strengthen our offerings! ### 42. Zoey B2B **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about Zoey?** The flow of views/screens. The available inventory **What do you dislike about Zoey?** App on Ipad seems to get slow after the time (keying large order) **Recommendations to others considering Zoey:** Review compatibility with current systems to ensure a smooth transition **What problems is Zoey solving and how is that benefiting you?** Application for placing orders **Official Response from Joshua O'Connell:** > Thanks for leaving your feedback! We're regularly working to optimize performance on the apps, so over time orders with larger data sets will be easier to work with. Keep an eye on updates to our app for even more capabilities ahead as well! ### 43. ZOEY REVIEW FOR CERAMO **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Glass, Ceramics & Concrete | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2022 **What do you like best about Zoey?** EASY TO PULL UP DESCRIPTIONS AND STOCK ON **What do you dislike about Zoey?** TWO MANY STEPS TO HAVE TO RESYNC INFO ON **Recommendations to others considering Zoey:** NEEDS TO HAVE LESS STEPS TO SYNC AND CREATE ACCTS **What problems is Zoey solving and how is that benefiting you?** BEING ABLE TO REVIEW INVENTORY IN REAL TIME **Official Response from Joshua O'Connell:** > Thank you for taking time to leave feedback! Our app continues to evolve and in the process make things easier to use. We continue to take our customers' feedback into account as to how we can improve things, so keep an eye out for future updates to come! ### 44. Zoey simply won out. **Rating:** 5.0/5.0 stars **Reviewed by:** Pat H. | Principal, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2018 **What do you like best about Zoey?** It has everything we needed without the need to purchase a lot of plug-ins. The cost might look higher than some competitors but once you add in the service extension and the transaction fees they charge - it is much less. You have to do the math - don't just look at the monthly charge. The Drag and Drop Designer tools are light years ahead of anyone - want a specific look? Don't want to be trapped into a standard Template. This is what you'll love too. I think the #1 thing is they are always working to improve the platform - if it's on the roadmap it will be released. **What do you dislike about Zoey?** There were some challenges with getting the mobile side to look the way we wanted - however, the new updates really let us get that dialed in. Some of the tech docs were outdated but those too have been updated. **Recommendations to others considering Zoey:** Just test it for your needs. The reason I'm doing this survey is that it was hard to find due to the other platforms marketing. If you're also in the B2B space it's a must review. **What problems is Zoey solving and how is that benefiting you?** We needed a big focus on the B2B side of our business. Seems everyone builds the B2C functionality but when we tested the others we always bumped our head. Our Distributors and Wholesalers are always sharing how easy it is for them. That was our objective. ### 45. Good for B2B, too complicated and expensive for small merchants **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2018 **What do you like best about Zoey?** It made Magento easy to use for any merchant without the need of a developer. **What do you dislike about Zoey?** It's very expensive and has very little support. **Recommendations to others considering Zoey:** It's great if you're tech-savvy, but difficult if not because there is little to no support. **What problems is Zoey solving and how is that benefiting you?** I needed to scale my online store especially for wholesale and Zoey offers the best solution for this as it has the features I need, such as customer groups, customizable discount rules, and tier pricing. ### 46. Your eCommerce Journey to Success starts here! **Rating:** 5.0/5.0 stars **Reviewed by:** Sandra W. | Owner, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** May 18, 2017 **What do you like best about Zoey?** What’s not to like? Zoey is based on the leader of eCommerce platforms - Magento and has completely been rethought to make it a breeze for merchants like me to run successfully a store with no in-house developer! Out of the box Zoey comes with a lot of goodies every merchant is craving on - a great drag & drop design editor; advanced international tools: multi-languages store, easy translations; optimised checkout; abandoned carts recovery; gift cards; third-party apps like Mailchimp; leader payment gateways; shipping tools; CDN; site-wide HTTPS; and so much more… Zoey has a Top Notch support team where every merchant isn’t just a number! Pointing out that the team has an unforeseen valuable knowledge too and it was a great pleasure for me to have them on my side during the migration! Turns out, migrations are not always easy but with the helpful amazing support team, all went smoothly! I really appreciate how much they value merchants feedback too. Moving forward, Zoey is constantly improving and adding new features, as I’m writing this they announced amazing upcoming new design tools by the end of the month, so excited to use them on my store. This is the perfect proof that they are really listening at the merchants, a lot of these have been asked by the community and now they are coming out. Keep up the good work guys! **What do you dislike about Zoey?** No ability yet to customize the Invoices, Packing Slips to match the corporate identity, which I’m sure it’s perhaps already on their roadmap. **Recommendations to others considering Zoey:** Hello Entrepreneurs and beautiful Brands out there, Zoey is definitely a stop by or final destination for all merchants who are looking for growth and success for their store, whether they are B2C and/or B2B. Give it a try - you’ll be amazed by all the great things you can achieve with it! Zoey comes with a growing library of beautiful mobile-friendly themes which can be customized to suit the need of your brand. Bear in mind, that your store should look unique and matching your brand values, you can either do it yourself or hire a Zoey partner to get a beautiful theme designed, that’s why experts are there for too. You might think the starting price seems a little high at first glance compared to other platforms, but for all the features you’ll get in Zoey, I guarantee you it’s worth every penny, plus there’s no transactions fees and a free SSL certificate included. If there’s one hosted eCommerce platform that you shouldn’t miss out, it’s Zoey! **What problems is Zoey solving and how is that benefiting you?** Used Magento CE for 7 years before I switched to Zoey. Although I’m a little tech-savvy, managing the Hosting, Magento and Extensions/Security updates all by my-self ended up being a real time consumption, there was always something to update or debug that I couldn’t really focus on running my store in an optimal way, so after evaluating some hosted eCommerce platforms out there - Zoey stood out in a big way and I decided to go for it, everything is now being managed behind the scenes - what a relief and the cherry on top is that my sales and profit did grow too. ### 47. Easy to setup but powerful features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2016 **What do you like best about Zoey?** Comprehensive merchandising features, including setting up promotions and filters in the category pages. Allows for a large number of product attributes, a rare feature in hosted ecommerce platforms. Drag and drop design makes it easy to get the site up quickly. For those looking for a more custom design, you can use CSS and HMTL code to customize your design in a limited way. Zoey does not charge transaction fees, and this could be a huge contribution to your bottom line. Fast and knowledgeable support. **What do you dislike about Zoey?** Needs more 3rd party apps to compliment its already rich feature-set. Needs more payment gateways, although the main ones are already supported. **Recommendations to others considering Zoey:** Best features for the money. Powerful back-end functionality. **What problems is Zoey solving and how is that benefiting you?** Needed an ecommerce platform to sell more by doing better merchandising. Zoey fits the bill. ## Zoey Discussions - [What is Zoey used for?](https://www.g2.com/discussions/what-is-zoey-used-for) - 1 comment - [View Zoey pricing details and edition comparison](https://www.g2.com/products/zoey/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+11%3A08%3A03+-0500&secure%5Bsession_id%5D=81628b89-07f4-4c78-b1fb-76c5e948e50c&secure%5Btoken%5D=80f0f1e8d21e417c4f487223636612b28ba20b5c87dbf9e09a7370edfa5eb9b1&format=llm_user) ## Zoey Integrations - [Avalara](https://www.g2.com/products/avalara/reviews) - [Descartes Finale Inventory](https://www.g2.com/products/descartes-finale-inventory/reviews) - [Descartes Sellercloud](https://www.g2.com/products/descartes-sellercloud/reviews) - [Fishbowl Inventory](https://www.g2.com/products/fishbowl-inventory/reviews) - [Google Tag Manager](https://www.g2.com/products/google-tag-manager/reviews) - [Katana](https://www.g2.com/products/katana/reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - [Linnworks](https://www.g2.com/products/linnworks/reviews) - [Microsoft Dynamics 365 Business Central](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [SAP Business One](https://www.g2.com/products/sap-business-one/reviews) - [ShipperHQ](https://www.g2.com/products/shipperhq/reviews) - [ShipStation](https://www.g2.com/products/shipstation/reviews) - [ShipWorks](https://www.g2.com/products/shipworks/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Xero](https://www.g2.com/products/xero/reviews) ## Zoey Features **Headless Commerce** - REST APIs - Extensibility **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - E-Commerce Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Merchandising/Marketing** - Storefront Design Tools - Product Visualization - Recommendations / Personalization - Promotions and Discounts - Shopping Cart Abandonment - Product Reviews - SEO **Product Catalog** - Content Management - Product Configuration - Product Search and Filtering - Intangible Products **Order Process** - Checkout Process - Shipping Options - Tax Display and Processing - Payment Processing - Order Management - Returns / Refunds - Inventory Management - Multi-Channel Fulfillment **Multi-Channel Support** - Omnichannel - Mobile - Social Commerce - Customer Service - Store Locator - 3rd-Party Store Integration - B2B **Platform** - APIs - Customization - Integrations to Add-on Tools - User Management - Reporting / Analytics - Security - Admin Access Rights - Internationalization - Cross Browser Support - Performance and Reliability ## Top Zoey Alternatives - [Shopify](https://www.g2.com/products/shopify/reviews) - 4.4/5.0 (4,910 reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - 4.2/5.0 (570 reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - 4.4/5.0 (846 reviews)