X-Cart Reviews & Product Details

I like X-Cart for its flexibility and power in managing an online store. The product and inventory management features are well organized, making it easy to see sales in one place. I also appreciate the good level of customization and the support for multiple payment options, which help me every time. Review collected by and hosted on G2.com.

The initial setup and configuration can feel a bit technical, especially for beginners without development experience. Certain advanced features and support options are only available in higher-priced plans, which could be improved. Review collected by and hosted on G2.com.

With the X-Cart subscription I can always ask a question or tell them of trouble I have with our site and they fix it or explain what is going on. Review collected by and hosted on G2.com.

Sometimes some of the technical aspects of the web site are a bit complicated and it is hard to understand how things work but with the Team's help eventually I figure it out. Review collected by and hosted on G2.com.

I have been using X-Cart since 2010. I stumbled across X-Cart when looking for a new shopping cart solution for our manufacturing company. Safe to say 14 years later this is one of the best decisions I have ever made. This shopping cart is very robust and can do way more than we need it to. I prefer X-Cart over others for its SEO integration, I can list a new product and within days it is front page on Google. X-Cart's support team is unmatched, their response time is ridiculously quick and they work the ticket nonstop / straight through until the issue is resolved. To get the most out of the shopping cart and their service I recommend using their hosting as well. I had originally started with GoDaddy hosting and thought that was good. When, I switched to X-Cart hosting our website sales really took off. I would recommend X-Cart to anyone willing to listen to me! Review collected by and hosted on G2.com.

If you are not very savvy with tweaking code the cart can be a bit overwhelming to customize however their ready-made skins are quite good and make for a professional looking site without many changes. Review collected by and hosted on G2.com.

I like the premium customer support, I have made my life what it is because of X-cart. Serious E-commerce beginners or veterans, I highly recommend the X-cart platform.

Ease of integration with apps, I highly suggest the premium support, they are so good!

One time my site went down when I had some third-party developers working on the server side, and they were on the phone and emailing me within 15 seconds!!

Fixed and back up in 10 minutes. Review collected by and hosted on G2.com.

I am not sure how to answer this after the MILLIONS of dollars earned from my partnership with X-cart. Review collected by and hosted on G2.com.

Adaptability and scalability are among the most essential strengths of X-Cart, and that's considered a good platform to e-commerce operators requiring a mechanism type conducive to their business growth. The platform is equipped with a suite of extensions and integrations to allow the tailoring of the solution to some more specific requirements. X-Cart also features quite deep reporting and analytics tools that help in tracking sales, customer behavior, and various performance metrics over time. All in all, X-Cart is a very high customizable and configurable e-commerce solution for the businesses of any size and of any industry. I am particularly impressed with the friendly-user interface and its ease-of-use as well as a comprehensive suite of support and resources that are available. I recommend X-Cart as a reliable and scalable e-commerce platform for businesses that really want to maximize their online sales potential. Review collected by and hosted on G2.com.

As a data analyst, and e-commerce operator, I don't find any particular dislike points about X-Cart. But for those who are willing to utilize it with their hands in shackles, the flexibility of customizations or extendibility might be somewhat intimidating for them occasionally as it demands a technical hand. Moreover, even though it boasts of a very extensive knowledge base and support resources, the platform might turn out to be a little bit daunting for some users in their navigation around and getting exactly what they are specifically after. Another con likely to be associated with X-Cart is performance, especially where your website gets huge traffic bursts. In this case, the platform may not cope with such spikes and loading will stagger negatively influencing user experience. Yet X-Cart has several kinds of servers to eliminate this problem such as dedicated servers and cloud-based solutions. Review collected by and hosted on G2.com.

The customer service is bar none. The team is always helpful and eager to assist us. If they haven't heard from us in a week or so, they reach out to see how we are doing. We have never experienced such marvelous customer service anywhere at any time.

When researching software for our multi-vendor marketplace, X-Cart was the only company that asked us about our project and what we wanted to accomplish. Seriously, NO OTHER company took a personal interest in us or what we wanted to do. Our rep met with us face-to-face on Zoom and was unrushed in her approach. She answered our questions to the best of her ability and quickly got back to us on questions she needed to research for us first.

The Knowledgebase (written tutorials) is a marvelous, searchable tool. It is well-written and illustrated. But we are using the most recent version of X-Cart. When the Knowledgebase doesn't answer our questions sufficiently, we can contact the team via their new HelpDesk tool. Usually, we can get a quick resolution to our issues.

We expected bumps in the road when we started our new marketplace, especially since we're using the latest version of X-Cart. There were minor glitches in the first few days, but the team was on it immediately. I can't imagine any company giving better support than we have received with X-Cart. Review collected by and hosted on G2.com.

We couldn't stay in touch with the sales rep who held our hands through the learning and deciding process. She became such a friend to us, we were sad to see her go. Our new rep has been excellent too, but Katrina will always be the face of X-Cart to us. Review collected by and hosted on G2.com.

X-Cart makes my digital experience pleasantly simple and concisely streamlines my business objectives. I enjoy the platform interfaces usability and aesthetics. Review collected by and hosted on G2.com.

There is nothing to say here; service is good, delivery is absolute, and the website works ideally once set up. I would enjoy some more customization options for personalization. Review collected by and hosted on G2.com.

With X-Cart, there do not appear to be any barriers. I'm always able to complete the tasks I want to. There is a fantastic X-Cart community that offers many of benefits. Review collected by and hosted on G2.com.

I can genuinely say that there is NOTHING about X-Cart that I detest. If I had to mention anything, it would be the time difference. Review collected by and hosted on G2.com.

The versatility of the solution, it can be heavily customised to satisfy any application. The support team are generally efficient and effective. I have used this solution since 2006. Review collected by and hosted on G2.com.

even at the highest level of support they can be difficult to reach by phone out of normal office hours, however there online ticket system is generally very efficient. Review collected by and hosted on G2.com.

I have been using X-Cart 4 for over 10 years. Once the features are defined it works like charm. In my case it was very important to be able to hide prices for certain categories, or brands of products since some of those products can only be sold to authorized resellers. With X-cart we were able to accomplish that. Review collected by and hosted on G2.com.

They just recently moved to a monthly charge system. From paying a one time fee to paying $3K a year so some Russian Putin oligarch can have another boat. I am not paying for that. Review collected by and hosted on G2.com.