
I have been using X-Cart 4 for over 10 years. Once the features are defined it works like charm. In my case it was very important to be able to hide prices for certain categories, or brands of products since some of those products can only be sold to authorized resellers. With X-cart we were able to accomplish that. Review collected by and hosted on G2.com.
From the programming, or customization side you need to have a good knowledge of the different programming languages, and tools. I always hire somebody that knows the platform if we need to do any updates or modifications. For a regular person X-Cart 4 could be a little overwhelming to modify to your liking. It is my understanding that X-Cart 5 addresses many of my concerns, but I have not decided yet to upgrade to that version. Review collected by and hosted on G2.com.
In 2018 I compared the X-Cart platform to Magento, Shopify, and several others. The final reason for choosing X-cart was the reviews of their tech support team. I will happily admit all companies have problems but the difference is X-Cart cares and responds like an online company should. Don't take my word for this, go research it for yourself, look at the customer service reviews, and determine what matters most to your business. Review collected by and hosted on G2.com.
The least helpful thing about X-Cart is the 3rd party integrations. They have tons of new ones coming on board weekly but it's super annoying when I need to integrate with another company only to hear the other company say "we can connect with Shopify or Magento." Thank goodness for the developer network at X-cart. Review collected by and hosted on G2.com.
There seems to be no obstacles with X-Cart. I am always able to get the work done that I want to. There is a great X-Cart community that provides plenty of value. Review collected by and hosted on G2.com.
Some of the updates are problematic, however support is very helpful and I have never had an outage. Review collected by and hosted on G2.com.
I like the ability to edit my website relatively easily and add products quickly. Review collected by and hosted on G2.com.
I don't like that google shopping metrics are not done with subscription and require additional payments for ad hoc coding. Review collected by and hosted on G2.com.
The customer service team at X-Cart is amazing. I always get an answer in a timely manner and they always know the answer. Review collected by and hosted on G2.com.
I can honestly say there is NOTHING that I dislike about X-Cart. If I had to say something, I guess it is the time difference. Review collected by and hosted on G2.com.
The ability to get several on-demand plugins from their market place, some even free, others with bound to happen over the years "sales". It does what is intended for and saved me a lot of development costs. Review collected by and hosted on G2.com.
The previous versions (after the classic 4) of 5.4 was unstable but now its much better. Review collected by and hosted on G2.com.
With X-Cart you can easily create your own online shop. The program takes some time to get used to, but then it works perfectly and is easy to use. You can adapt it to your own needs and so it reflects your companies image. Customers love it and it looks very professional. They support all my payment providers of choice which is also really important. Review collected by and hosted on G2.com.
Some changes and personalisations I couldn't do myself, a specialist had to do that. otherwiste there is nothing else to dislike. Review collected by and hosted on G2.com.
Its interface is quite modern and attractive to the eye, personally it has been helping me with the creation of my virtual business in a quite simple and practical way since it has several templates at its disposal, where it is only a matter of modifying a few details and my store was ready to be published, their customer service team is quite receptive, efficient and effective when it comes to solving any type of problem that may arise, in my case it was a slight problem with some templates and I resolved to my satisfaction immediately, which made me love them from the start Review collected by and hosted on G2.com.
I consider it a shame that X-Cart has templates that are not according to modern times (according to my criteria), however in my case to solve this problem I contacted the customer service team and they made some modifications , so if at any time you have a problem with the templates, do not hesitate to contact them. Review collected by and hosted on G2.com.
You will find xcart has the tools and weasels plus it have the team to prove it. Webhosting - great team , tech support -good team. Review collected by and hosted on G2.com.
They charge for everything i mean everything. They do work hard but everything will be charge in all case. Upgrades - modules -even in services that come with business licenses. I mean Everything.. Review collected by and hosted on G2.com.
v4 is easy to customize and modify to our business model. It supports a ton of payment methods and stays current with the latest server updates. v5 is automated and clean. Review collected by and hosted on G2.com.
v4 updating takes some time and testing. v5 updating is automated but sometimes breaks a feature and v5 charges more for tiny add-ons. Review collected by and hosted on G2.com.
Very flexible with fully customizable templates allows the site to stand out from the typical cookie cutter layouts Review collected by and hosted on G2.com.
Having to manually patch the software when updates are released Review collected by and hosted on G2.com.
I've been using X-Cart for years and love that new features are always being added. The support staff is fantastic, as well. Review collected by and hosted on G2.com.
Having so many features can be a negative at times. The learning curve is a bit longer than most other carts I use. Review collected by and hosted on G2.com.
I started on X-cart fumbling through it, I have gradual begun to recognize how good a platform it is. SEO SEO SEO if you are into e-commerce SEO is everything and XCART does it best Review collected by and hosted on G2.com.
Nothing why complain about going from 0 (unranked) to killing competitors. Seriously I do not even have a blog yet am sitting all over the top of google.
Spend the money and the time and X cart will do this for you too.. ( I hope my competitors do not read this and in that case please do not use x cart and leave all the business for me) Review collected by and hosted on G2.com.
I am just about finished setting up X-Cart 5 and I this version is PCI/DSS compliant using our Authorize.Net account with the Accept.js module which I set up and works in testing. Our current Authorize.Net credit card processing using AIM in X-Cart 4 (4.3.1) apparently is non-complaint with Authorize.Net AIM.
I have used X-Cart 4 since 2003, probably one of the company's earliest customers!! It worked well for our small non-profit organization to sell memberships and some books and other items or convention meets.
The new version will save us money on credit card processing and is even more graphically pleasing, and can be modified easily with different look and feel.
I am still testing and updating the pages, but should make this new version live in one to two weeks, replacing our old X-Cart 4 Review collected by and hosted on G2.com.
A slightly harder learning curve to set up, but once I got familiar with it in a few days, it's fairly easy to add products and services, and enhance products with additional images. Review collected by and hosted on G2.com.
X-Cart customer service is excellent and they are extremely responsive. We had a custom website developed, but we still needed it to be able to interface with all of their modules. The engineers were very friendly and they worked hard to implement all of the custom details for our website. Upgrading our website is very easy because there is a module for almost anything you can possibly want. All you have to do is install it and the option immediately starts working on the website. I would definitely recommend X-Cart and will continue to use them on our next website. Review collected by and hosted on G2.com.
We have a custom website, so some of the modules that are created by third party companies sometimes require additional engineer support to properly install. Also, we ran into an issue with our ShipStation module not being compatible with the newest X-Cart version we were running. This was not X-Cart's fault, but the ShipStation module was not current with the X-Cart version, which caused some minor issues with importing and exporting order information for shipments. Review collected by and hosted on G2.com.