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Volusion Reviews & Product Details

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Pricing

Pricing provided by Volusion.

Personal

$35.00

Professional

$79.00

Volusion Integrations

(1)
Integration information sourced from real user reviews.

Volusion Media

Volusion Demo - site-builder
Site Builder Features
Volusion Demo - minimal
Example Template - Minimal
Volusion Demo - traffic
Get Traffic to Your Site
Volusion Demo - selling-online
Selling Online Just Got a Lot Easier
Volusion Demo - fulfill-orders
Fulfill Orders in a Flash
Volusion Demo - online-store
Create Your Online Store
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Volusion Reviews (67)

Reviews

Volusion Reviews (67)

3.2
67 reviews

Pros & Cons

Generated from real user reviews
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Alexandra F.
AF
CIO
Mid-Market (51-1000 emp.)
"Simplicity and essential features combined to launch your online store"
What do you like best about Volusion?

What I prefer about Volusion is its ease of use and the fact that it offers all the essential e-commerce features in one place, which allows you to create and manage an online store easily, especially when you're just starting out. Review collected by and hosted on G2.com.

What do you dislike about Volusion?

What I dislike about Volusion is that some advanced features are limited and there are fewer apps and customization options compared to other platforms like Shopify. Review collected by and hosted on G2.com.

Valerie I.
VI
Consultant & Part Time Master's Candidate
Small-Business (50 or fewer emp.)
"Outdated Platform Needs Modernization to Compete"
What do you like best about Volusion?

volusion was rthe first e commerce platform i used. i liked how user friendly the back end admin was Review collected by and hosted on G2.com.

What do you dislike about Volusion?

i do not think they evolved with the times and allowed shopify to take their marketshare Review collected by and hosted on G2.com.

Raymond B.
RB
Small-Business (50 or fewer emp.)
"Longtime customer dealing with technology issues"
What do you like best about Volusion?

Monthly price compared to Shopify much less. 500 vs 2000. Review collected by and hosted on G2.com.

What do you dislike about Volusion?

They seem unable to keep up with technology. Review collected by and hosted on G2.com.

Gabriel V.
GV
Mid-Market (51-1000 emp.)
"Volusion is a great tool to work with it helps me out on verifying consumers updates."
What do you like best about Volusion?

Powerful e-commerce features: Volusion offers a range of powerful e-commerce features, such as product management, order management, payment processing, and shipping and tax calculators. Review collected by and hosted on G2.com.

What do you dislike about Volusion?

Limited integrations: Volusion has fewer integrations with third-party apps and services compared to some other e-commerce platforms, which may limit the functionality of the online store. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
TM
Small-Business (50 or fewer emp.)
"Good for Digital Store Shift"
What do you like best about Volusion?

Simplified UI. Value for money for starters. Easy-to-use store builder for non-tech store owners. I have used it a few times for some of my e-commerce clients. Review collected by and hosted on G2.com.

What do you dislike about Volusion?

Bulk product update is not available in the initial plan. And, manual product import is time-consuming. Review collected by and hosted on G2.com.

Travis R.
TR
E-commerce Growth Consultant / Client Hero
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Basic Feature-set has some interesting features but lacking others, support limited"
What do you like best about Volusion?

Simple to setup and use for beginners and has som pretty advanced features like built in CRM.

Very lean system that's been around for a long time. This was my first e-commerce cart and I still have clients I consult for that do up to 12MM yearly on it. Review collected by and hosted on G2.com.

What do you dislike about Volusion?

Limited Features for Competitive Marketing. Also, it can't host a blog internally which really limits content marketing. I've been doing lots more content marketing with my clients lately to gain marketshare and organic traffic. You have to use Article Pages on Volusion so you can sort of do it but it's not like having an embedded blog.

Support is rough.

They recently disincluded the Slack Channel which was awesome for getting quick help with accountability through a constant thread. That was a very strange move to kill that. That alone left one of my clients pretty high and dry and pushed them to look for other options, unfortunately.

The chat solution is the same one they used back in 2010 when I was a retailer and it's really bad. It resets the screen and often kicks you 50% of the time. I was on chat for 5 hours last week and got kicked 4 times, lol. Very frustrating. Also, nobody could really answer my question precisely about the issue with variants the client had.

If you have a serious question or feature request you can't submit a ticket which is really weird. The phone number is hidden but even if you find it I'm not sure I've ever gotten anyone to answer over the handful of times I've called over the last 30 days. Most times it just loops in the queue and I give up and abandon the request or figure it out myself with a workaround.

Some of the shipping/free shipping options are really limited with free shipping limited to global settings with very few options.

Volusion doesn't integrate with about 80% of the regular SAAS tools I like. However, it does integrate with Stone Edge Order Manager and that can be a powerful combination for scaling up a turnkey website and ERP combo. For beginner e-commerce peeps getting started this is a great way to go to keep things simple. But if you need more advanced catalog, functionality and marketing tools, you'll need to increase your budget and build out a Shopify store. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Small-Business (50 or fewer emp.)
"Stone age, needs to catch up with competitors"
What do you like best about Volusion?

Honestly, it is kind of simple and easy to use, but that is because it is also very limited. Review collected by and hosted on G2.com.

What do you dislike about Volusion?

I don't like how limited it is; we ran our eCommerce website there and couldn't do much. On top of that, they crash so often, at least once a month, and this causes us to lose out on sales. Review collected by and hosted on G2.com.

Umang M.
UM
Data Analyst
Enterprise (> 1000 emp.)
"E-commerce for your perfect store"
What do you like best about Volusion?

The most and foremost thing I liked about volusion is that we don't have to code to get our website ready, it's already there you just need to select according to your convenience and you will have all your things done Review collected by and hosted on G2.com.

What do you dislike about Volusion?

The only thing that there is the cost which I think is a little more, other than the UI/UX can have more scope in the future for improvement which indeed could give interface like amazon, flipkart and other e-commerce websites. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business (50 or fewer emp.)
"Not as good as Shopify"
What do you like best about Volusion?

Volusion is a great option to start your online store. You can start your store with ease, reach new customers, and they have a great built-in SEO management. Also, you can start for free. Review collected by and hosted on G2.com.

What do you dislike about Volusion?

Volusion was great back in the early 2000's, but since then Shopify has become so much better. Volusion isn't as intuitive to use. I also don't like the templates that they have, it isn't as great as some of the other platforms out there. Review collected by and hosted on G2.com.

Verified User in Machinery
UM
Small-Business (50 or fewer emp.)
"Volusion"
What do you like best about Volusion?

I like how user friendly the platform is for all employees. Review collected by and hosted on G2.com.

What do you dislike about Volusion?

I dislike how limited customization is and backend never shows up as it should on the frontend. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Volusion.

Personal

$35.00

Professional

$79.00

Business

$299.00
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Volusion Features
Storefront Design Tools
Product Visualization
Recommendations / Personalization
Content Management
Product Configuration
Product Search and Filtering
Checkout Process
Shipping Options
Tax Display and Processing
Customization
Performance and Reliability
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Volusion
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