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SAP Business ByDesign Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

6 months

Return on Investment

23 months

User Insights

Average based on 190 real user reviews.

Implementation Time

6 months

Perceived Cost

$$$$$

SAP Business ByDesign Reviews FAQs

Generated using AI

Last updated: Nov 01, 2026

What is SAP Business ByDesign, and what problem is it built to solve?

SAP Business ByDesign is used as a cloud ERP to bring core business work into one connected system. In practice, teams use it to link functions such as finance, sales, purchasing, inventory, supply chain, and project management, reducing the need to manage those processes in separate tools.

What languages does SAP Business ByDesign support?

SAP Business ByDesign supports 12 languages: Chinese (Simplified), Danish, Dutch, English, French, and others.

What company sizes and industries is SAP Business ByDesign the best fit for?

SAP Business ByDesign has a broad mix of small-business, mid-market, and enterprise users, with the clearest concentration in small-business and mid-market organizations. The industries with the strongest representation include technology and professional services, accounting, and manufacturing.

How long does it take to implement SAP Business ByDesign across a team?

Implementation timing varies with preparation and scope, but 3–6 months is the most commonly reported go-live range. Other reported timelines include shorter and longer projects.

What customer support options does SAP Business ByDesign provide, and how do users find the overall support experience?

Support is available through self-service resources such as FAQs and a knowledge base, as well as direct channels including email/help desk, phone, and chat; 24/7 live-rep support is also offered. The experience can be uneven: users value help when it resolves an issue, but describe delays and differing levels of responsiveness, so support planning may matter for teams that need quick assistance.

What features or capabilities could make SAP Business ByDesign even more useful?

The main opportunities to make SAP Business ByDesign more useful are improving reporting and analytics, expanding flexibility, and reducing repetitive manual work. Users also point to interface and performance improvements that could make everyday tasks smoother.
  • Make custom reports and dashboards easier to build, with more useful standard reporting options.
  • Allow greater flexibility to adapt standard workflows, fields, and screens to specialized business processes.
  • Automate repetitive data entry and routine processes to reduce manual effort.
  • Improve navigation and system responsiveness, particularly when working across multiple screens or with larger workloads.

SAP Business ByDesign Reviews (190)

Reviews

SAP Business ByDesign Reviews (190)

4.0
190 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Akansha C.
AC
Akansha C.
Infra Managed Service Analyst
Information Technology and Services
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Architecturally Cohesive ERP With Strong Governance and Identity Alignment"
5/5
What do you like best about SAP Business ByDesign?

As an Azure Architect, what I appreciate most about SAP Business ByDesign is its architectural cohesion. With its “Suite-in-a-Box” model built on the HANA in-memory database, it helps eliminate the data silos and integration friction that are common in fragmented ERP landscapes. The platform’s native alignment with Enterprise Identity standards also lets us sustain a high-governance environment while keeping administrative overhead to a minimum. Review collected by and hosted on G2.com.

What do you dislike about SAP Business ByDesign?

While SAP Business ByDesign offers excellent out-of-the-box governance, its limited extensibility—and SAP’s recent strategic shift toward S/4HANA—make it a difficult choice for long-term architectural planning. From an engineering perspective, the rigidity of the SaaS model and the roadmap’s “maintenance-only” feel are major concerns, especially when weighed against more agile, cloud-native ERP alternatives. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Enterprise (> 1000 emp.)
"Unified, Scalable, and Compliant"
3.5/5
What do you like best about SAP Business ByDesign?

Unified Suite: Having Finance, CRM, and Supply Chain in one integrated platform helps eliminate data silos and keeps information consistent across teams.

Real-Time Analytics: The embedded dashboards give immediate visibility into KPIs, without the need to rely on external BI tools.

Global Compliance: Excellent support for multi-currency requirements and multi-national accounting standards, which makes it easier to operate across regions. Review collected by and hosted on G2.com.

What do you dislike about SAP Business ByDesign?

The platform can feel overly rigid, which makes customization difficult and often expensive. The UI also tends to be click-heavy and slow to navigate. On top of that, there’s increasing concern about SAP’s long-term roadmap and how much it will continue investing in this product compared with S/4HANA. Review collected by and hosted on G2.com.

Mohammed S.
MS
Mohammed S.
Account Executive
Mid-Market (51-1000 emp.)
"Truly Integrated End-to-End ERP That Eliminates Data Silos"
4/5
What do you like best about SAP Business ByDesign?

What I like best about SAP Business ByDesign is that it’s a truly integrated, end-to-end ERP solution. All the core functions—finance, procurement, sales, project management, and supply chain—are connected in one system, which eliminates data silos and reduces manual work. Review collected by and hosted on G2.com.

What do you dislike about SAP Business ByDesign?

the user interface feels a bit outdated compared to newer cloud ERP solutions. Some screens are not very intuitive, and it can take time for new users to get comfortable navigating the system. Review collected by and hosted on G2.com.

Raunak K.
RK
Raunak K.
Associate manager
Mid-Market (51-1000 emp.)
"Reliable, Scalable Solution for Enterprise-Wide Efficiency"
4.5/5
What do you like best about SAP Business ByDesign?

SAP is good for the medium to large enterprise for all departments (Finance, HR, Sales, Inventory, Production) work on one platform. Data is consistent and real-time.

Highly reliable & scalable

Used by big companies worldwide. Can handle huge data and users without performance issues.

Process automation

Reduces manual work, human errors, and saves time in:

Accounting Review collected by and hosted on G2.com.

What do you dislike about SAP Business ByDesign?

Not for small business its Very expensive

License cost

Implementation cost

Maintenance cost

Not suitable for small businesses with low budget. Review collected by and hosted on G2.com.

SRAVANTHI REDDY K.
SK
SRAVANTHI REDDY K.
SAP Functional Consultant
Enterprise (> 1000 emp.)
"Empowers Growth with Excellent Reporting and Unified Management"
5/5
What do you like best about SAP Business ByDesign?

Our organiation can grow,with this type ERP software using, we can moderate our all departements in one erp system,reporting is very good Review collected by and hosted on G2.com.

What do you dislike about SAP Business ByDesign?

some times system will slow, some reports are not able configure etc Review collected by and hosted on G2.com.

Dushyant T.
DT
Dushyant T.
Senior Technical Account Manager
Mid-Market (51-1000 emp.)
"SAP ByD Best business tool for all your need"
5/5
What do you like best about SAP Business ByDesign?

Overall user interface is great.

Ease of doing things in ByD is tremendous.

We get all things in one place from sending quote to placing order.

It also provide tracking of order like order is released or in what stage which give clear information to user and make their life simple.

Multiple feature and filter is also their to sort the whole data.

Overall implementation of software is also easy and business process wont get hampered while implementation. Review collected by and hosted on G2.com.

What do you dislike about SAP Business ByDesign?

Multiple function are there, if doesnot learn the steps first it may cause confusion. Review collected by and hosted on G2.com.

Sunil Kumar B.
SB
Sunil Kumar B.
Customer Success Manager
Mid-Market (51-1000 emp.)
"SAP BYD - Best SME ERP software in the industry"
5/5
What do you like best about SAP Business ByDesign?

Simple UI

Easy to configure

Ease of cloud and user scalability

Manufacturing industry is best supported in SAP BYD.

Business configuration and application management workcenter does every single activity required Review collected by and hosted on G2.com.

What do you dislike about SAP Business ByDesign?

Nothing much that can be disliked about the product.

Some of the disadvantages are

1. license types can be made better

2. Ease of integration needs to be improved. Review collected by and hosted on G2.com.

MJ
Mehul J.
Mid-Market (51-1000 emp.)
"Best ERP software"
5/5
What do you like best about SAP Business ByDesign?

This software assists the company in project planning and maintains a record of all transactions involving goods, money, data, etc. For new users, it is more convenient due to its user-friendly interface. Review collected by and hosted on G2.com.

What do you dislike about SAP Business ByDesign?

Undoubtedly it is a great software to use for business purposes but sometimes there are some technical issues you can face while working on it other than this everything is good with it. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"SAP is a limited system that fulfills the needs for small companies and non-robust project analysis."
4.5/5
What do you like best about SAP Business ByDesign?

Ease of access and use. Allowed for Microsoft Excel exports and direct reporting within Excel, which helps build dynamic reports and weekly analysis of a company's financial health. Review collected by and hosted on G2.com.

What do you dislike about SAP Business ByDesign?

Required manual input of Purchase Orders and Sales Orders. Limited to Excel reporting and did not connect with outside sources such as Docusign, Banks, and Payroll Providers. Limited Automation. Review collected by and hosted on G2.com.

Chetana R.
CR
Chetana R.
IT Analyst
Enterprise (> 1000 emp.)
"Good product for small and medium enterprises which cannot afford to pay and manage large solutions"
3.5/5
What do you like best about SAP Business ByDesign?

End user can do customization from front end without knowing any technical stuff. Business configuration can be enabled with detailed questions in simple English. Review collected by and hosted on G2.com.

What do you dislike about SAP Business ByDesign?

Front end still uses HTML5 even when advanced technologies like Ui5, Fiori etc from sap itself is available in market and Sap is encouraging customers to use it. Review collected by and hosted on G2.com.

Questions about SAP Business ByDesign? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User

What is SAP Business ByDesign used for?

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Sunil Kumar B.
SB
Sunil Kumar Bodi
•
Last activity almost 5 years ago

I would like to understand the development capabilities for my company specific requirements.

2 Upvotes
1
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Pricing Insights

Averages based on real user reviews.

Time to Implement

6 months

Return on Investment

23 months

Perceived Cost

$$$$$
SAP Business ByDesign Comparisons
SAP Business ByDesign Features
Journal Entries
Invoice Customization
Payment Processing
Purchase Orders
Workflow Capability
User, Role, and Access Management
Performance and Reliability