APPSeCONNECT Reviews & Product Details

Almost all of our experience so far as been through our contact, Ratnadeep Dasgupta. He has been a phenomenal help in getting our two new systems, our ERP and our website, integrated. He is quick, efficient, and responsive to our needs, and has displayed a high quality of work throughout this project. He has also been very good about explaining how the integration works in a way we understand. While we've had very limited exposure to the product directly, we've been very impressed with the flexibility of the configurations Ratnadeep has been able to get set up for us, including adding logic and calculations to our field mapping. Review collected by and hosted on G2.com.

I don't really have a lot negative to say, but if I were to choose one thing, I would say that the interface when logging in as a user is a bit overwhelming for someone who doesn't have expertise in this area or experience with the product. We've only recently gotten to logging in and viewing the connections Ratnadeep has set up recently, so part of my answer I'm sure can be attributed to it still being unfamiliar to me. Again, not really much negative to say though overall; we've had a very good experience thus far. Review collected by and hosted on G2.com.

The ease of being able to run manual syncs and control the sync process from the appseconnect console Review collected by and hosted on G2.com.

There are no settings in the plugin so everything is hard coded whcih is not good. Also the lack of use of the WOOComerce CRUD layer which would improve performance over using the API for mass updates Review collected by and hosted on G2.com.

While we did not have extensive experience on the Square software, the APPSeCONNECT team provided strong support and helped us achieve a seamless integration with Dynamics 365. Their guidance and responsiveness made the implementation smooth and effective Review collected by and hosted on G2.com.

Areas for improvement in APPSeCONNECT include the accuracy of error reporting, as some error messages are not precise. In retry scenarios, the system continues to surface the initial error instead of the updated status, which can be misleading. In some cases, records are marked as successful even though they have actually failed. Additionally, the hosted environment can be slower when verifying details, and improving performance in this area would enhance the overall user experience Review collected by and hosted on G2.com.

Appseconnect have been a fabulous company to work with. Always responsive and proactive when integrating our systems. Response time to questions and queries is quick and uncomplicated. Review collected by and hosted on G2.com.

Sometimes it can be difficult to set meetings up with the time difference from Australia but Appseconnect are always willing to try to work around both schedules. Review collected by and hosted on G2.com.

I really appreciate the minimal response time from the consultants and lead engineers at APPSeCONNECT. They are exceptionally quick and efficient, always ready to solve problems on the go, which is crucial during challenging integration tasks such as those involved in merger and acquisition activities. Their way of working doesn't resemble a typical software house; instead, it's very agile and nimble, which makes the collaboration smooth and friendly. Moreover, I find their services quite affordable, adding to the overall value they offer. The setup and onboarding with them were simple, formal, and process-oriented, yet maintained a nimble approach that enabled us to get up and running swiftly. Review collected by and hosted on G2.com.

Perhaps as APPSeCONNECT partners with larger organizations, they might need to upscale a bit of their processes. Review collected by and hosted on G2.com.

I appreciate APPSeCONNECT for its ability to connect with a wide range of ERP solutions, which was a critical factor in our decision to choose it. The implementation team was notably flexible and responsive, adapting well to our needs and ensuring a smooth integration process. Even though the solution can seem rigid in certain scenarios, the team and I managed to overcome these limitations with some adjustments. I value APPSeCONNECT as a reliable integration platform supported by a capable and adaptive team. It stands out as the only service provider connected to all of our ERPs and webshops, effectively covering all our integration needs. Additionally, APPSeCONNECT's adaptability to our complex requirements and its improvements to meet our specific needs highlight its utility and effectiveness as an integration platform. Review collected by and hosted on G2.com.

I found that the out-of-the-box standard process flows did not cover our complex needs. We needed to do a lot of customizing to address these issues, which took almost 9 months to get right. It was challenging to adjust ERP processes and APPSeCONNECT flows, and we had to rely on internal development to manage technical triggers to capture all changes in our ERP system. Additionally, I believe APPSeCONNECT should focus more on master data synchronization across all scenarios in the future. Review collected by and hosted on G2.com.

I like the clear knowledge that our consultant had with Shopify, our eCommerce, and D365, our ERP. THis knowledge allowed us to maximize our decisions and work through to resolution quickly any issue that arose. Review collected by and hosted on G2.com.

Timezones are difficult to navigate with consultants being based out of India. Review collected by and hosted on G2.com.

In our case having very little knowledge about Salesforce going into this integration between SAP Busines One and Salesforce it felt safe to have a partner that have this knowledge and experience. Having Ratnadeep Dasgupta come in towards the end, saving the project, was great! Review collected by and hosted on G2.com.

The journey stareted a bit bumpy, with long implementation and execution of the different process flows. A lot of changes in onboarding staff, with what seems to be a bit of lacking hand over from one to another. The monitoring of errors were non-existent in that phase of the project. When Ratnadeep Dasgupta came aboard things changed to the better though! Review collected by and hosted on G2.com.

APPSeCONNECT was professional and incredibly responsive to any questions or concerns that we had.

They were extremely responsive and got back to us with answers or solutions that were needed. They took time not only to train us but to put in writing what was needed to be done.

They the implementation seamless even with the changes or issue we ran into because of situations or processes that we had not thought of initially. I would highly recommend them. Review collected by and hosted on G2.com.

The only problem I could think of is maybe they did not ask enough questions before starting the integration about our business but other than that nothing. Review collected by and hosted on G2.com.

I appreciate their fast response time and proactive communication. Their team is highly interactive and focused on delivering results, which makes the collaboration smooth and efficient. Review collected by and hosted on G2.com.

At this point, I haven’t encountered any major downsides. Overall, my experience has been positive. Review collected by and hosted on G2.com.