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Intersoft Intelligent Shipper Reviews & Product Details

Intersoft is an award-winning eCommerce delivery management software that simplifies complex last-mile deliveries for retailers, eCommerce businesses and carriers. Intersoft's Intelligent Shipper is a powerful cloud-based shipping API that is simple to deploy for carrier management, tracking, returns and reporting. Carrier integrations include: An Post, Collect+, Deutsche Post, DHL, DHL eCommerce, DHL Express, DHL Parcel, DPD, DPD Local, DPD Germany, DPD Ireland, DPD Netherlands, DX, FedEx, GLS Ireland, Hermes, P2P, Parcelforce, Royal Mail, SkyNet, TNT, The Delivery Group, UPS, Yodel…and many more.

Seller

Intersoft

Languages Supported

English

Product Description

Intersoft is an award-winning delivery management software provider based in the UK with over 28 years of experience and is a subsidiary of the Royal Mail Group. Intersoft's Intelligent Shipper simplifies the multi-carrier shipping process to retailers, eCommerce partners (3Pi’s and 3PL’s) and manages the life of a shipment from order to delivery and back to returns, with every parcel fully tracked.

Overview by

Intersoft Marketing (Senior Marketing Executive)

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Intersoft Intelligent Shipper Media

Intersoft Intelligent Shipper Demo - Intersoft Intelligent Shipper dashboard view

Simply track, report, process, raise a query and analyse all your shipments via the Intersoft Intelligent Shipper dashboard.

Intersoft Intelligent Shipper Demo - Processed shipments screenshot

Easily monitor, track and analyse your processed shipments.

Intersoft Intelligent Shipper Demo - Our growing carrier library

Integrate our growing carrier list all through one shipping API.

Intersoft Intelligent Shipper Demo - Intersoft returns dashboard view

Easily setup up delivery milestones for warehouse or back-office teams to track and analyse returned items at their milestone stages.

Intersoft Intelligent Shipper Reviews (4)

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DG

David G.

Enterprise (> 1000 emp.)

3/10/2023

"The product covers all your companies needs and we always get good technical help"

5/5

What do you like best about Intersoft Intelligent Shipper?

It is easy to use with clear instructions. I can see that we will use it more and more to integrate our processes in the future. Intelligent Shipper always seems up-to-date with the latest changes in legislation. Review collected by and hosted on G2.com.

What do you dislike about Intersoft Intelligent Shipper?

Sometimes as an IT person, it does seem a little overwhelming on all the various functionality available. This may make users within our company wary of going too far into the product. Review collected by and hosted on G2.com.

JH

James H.

Online Content Merchandiser - Spares NSS

Small-Business (50 or fewer emp.)

8/24/2021

"Cost effective and reliable solution for all our shipping needs."

5/5

What do you like best about Intersoft Intelligent Shipper?

The online interface for Intersoft's Intelligent Shipper software is intuitive and very easy to use. It allows multiple users to quickly bulk upload shipping files for label generation. We process several hundred Royal Mail and ParcelForce labels per day via CSV files, and so far we have had no issues or downtime.

Parcel tracking is easy to use, and we utilise the tracking export feature to update website orders, eBay and Amazon at the end of each day. Access rights are assignable for each user, so only relevant parts of the system can be used accordingly.

The onboarding process was also a breeze, with full integration support for our specific requirements. Intelligent Shipper has streamlined our entire process, and we would highly recommend the software and company. Review collected by and hosted on G2.com.

What do you dislike about Intersoft Intelligent Shipper?

We have not encountered any issues with the system so far. Review collected by and hosted on G2.com.

What problems is Intersoft Intelligent Shipper solving and how is that benefiting you?

We use their integrated label templates, so the warehouse team receives a neat packing slip and shipping label combined. This has saved us many hours compared to pairing up the standard 6" x 4" thermal labels with paperwork. It has also vastly reduced packing and label errors. Review collected by and hosted on G2.com.

MN

Matt N.

Business Systems Manager

Small-Business (50 or fewer emp.)

8/26/2021

"Multiple Carrier Integration"

5/5

What do you like best about Intersoft Intelligent Shipper?

Cost-effective solution to integrating your ERP/ Warehouse/ Despatch solution to all the carriers you have an account. Review collected by and hosted on G2.com.

What do you dislike about Intersoft Intelligent Shipper?

Sometimes tricky when problem-solving a technical issue to know whether to log with Intersoft or the carrier in question first. Once engaged though, Intersoft support is excellent. Review collected by and hosted on G2.com.