From the moment I created an account with ecwid, I knew I made the right choice. I have scowered the internet for the most unique, user friendly, customer supportive e-commerce sites out there, and thank God I found ecwid. I have never seen a e-commerce provider so customer friendly, quick, and responsive. They've spoilt me so much that I look for the smallest reason to chat with them. I even know some of their names. Nikka does a great job going above and beyond to resolve your issues.
Charlie and Sergio are super smart and just get it. Nikka and Wendy are the kindest thing you'll ever meet and very patient. Shout-out to all the staff.
Now to logistics:
Customer service : A+
Ecwid store: A+ has lots of free, impressive apps. I recommend the product labels editor app. It's godsend. You can customize you buy now buttons and every buttons in your store to uniquely represent your brand and it's language .
The store is Soo intuitive to use, and fun too. You can get super creative with the site and take it to another level wayyyy beyond an ecommerse site. See TNAZDesigns.com and checkout my voting domain to see what I mean.
I spend hours designing and redesigning my website because I'm so addicted to the possibilities I have with ecwid.
They have an awesome appmarket as well. I can't wait for more app developers to join their market. It will come soon, I can feel it.
Price: it's so fair and affordable. I am really thankful for that. They're so much you can do with just the basic or venture plans. I had no plans initially to upgrade to the business plan. But I soon changed my mind.
I am not a reviewer normally, but today is an exception. I want to write more as there's alot to say about ecwid, but you'd be reading a desertation by the time I'm done.
High five ecwid team and founder. You guys are doing a great job! They also help you build custom apps ad give you access to CSS codes a and such to make the site uniquely yours.
My dream, for when my site grows is to open my own app. They help. Create that for you with high plans.
Can't wait to see where you guys will take this buisness next.
My only one desire is for a two page platform and to offer your customers domain hosting along with the packet. That would be killer and I'll be there.
I wish they had a two page platform. However, it's not necessary, I found creative ways around it.
One more create thing about them is they give you codes that helps you create secret or hidden categories for certain groups of customers.
I wish their are more apps. With that being said, what's in the market is pretty substantial and impressive. I'm just spoilt coming from WordPress.
Honestly, I don't know here to begin.
There hasnt been any thing that I hadn't been able to resolve with ecwid:for example
Optimizing my page to resolve slow speeds
Getting a quote for a custom store design
Finding the right apps.
Just getting feedback about my store or advise.
Their support newsletters are actually useful and fun to read. I usually hate marketting emails. But ecwid doesn't overdo it. They send you just what they think you'll be interested in and need for your store.
They have a very advanced FAQ page and are willing to take your suggestions for edits.