# Konnektive Reviews **Vendor:** Konnektive **Category:** [E-Commerce Tools ](https://www.g2.com/categories/e-commerce-tools) **Average Rating:** 3.4/5.0 **Total Reviews:** 4 ## About Konnektive Konnektive CRM is the ultimate ecommerce and subscription billing platform, and makes headless commerce easy. With over 180+ gateway integrations and 400+ total integration, Konnektive becomes the mission controls center for companies to run their entire enterprise. Technology built for speed, stability and functionality; Konnektive can take your product business to the next level. ## Konnektive Pros & Cons **What users like:** - Users find **automation efficiency** high with Konnektive, enabling seamless integration and accurate data management. (1 reviews) - Users find the **ease of use** of Konnektive helpful once familiar with its flow and API integration. (1 reviews) - Users love the **easy customization** options in Konnektive, enhancing their automation and operational efficiency. (1 reviews) - Users find the **intuitive navigation** of Konnektive easy to use after familiarization, enhancing their operational efficiency. (1 reviews) **What users dislike:** - Users struggle with **navigation issues** , finding the numerous screens and pages challenging to manage effectively. (1 reviews) - Users face a **high learning curve** due to extensive navigation and numerous screens in Konnektive. (1 reviews) ## Konnektive Reviews ### 1. Good experience using Konnektive **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2025 **What do you like best about Konnektive?** Once you get used to, its flow, it is easy to use, I like that we can get information through APIs and provide that information to our automation framework to make sure that customers, orders, and transactions are correctly created. **What do you dislike about Konnektive?** Learning curve is a little bit high, there are a lot of screen and pages to navigate to, to see the information that you are looking for. **What problems is Konnektive solving and how is that benefiting you?** For now nothing. ### 2. Konnektive could offer more **Rating:** 0.0/5.0 stars **Reviewed by:** Carly D. | Customer Experience, Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2021 **What do you like best about Konnektive?** I personally would not recommend Konnektive. If I had to pick one thing I liked best I suppose it would be ease of use but it is lacking in other areas so for that the ease of use does not matter. **What do you dislike about Konnektive?** What I dislike is that there is not a great way to integrate more detailed information into customer accounts, such as being able to write more extended notes; you are not able to properly manage customer accounts due to this. I also feel there is a lack of customer support when issues occur in their system; dealing with frequent outages of the program is an inconvenience, to say the least. **What problems is Konnektive solving and how is that benefiting you?** I do not feel Konnektive is a good program for solving problems. This is mostly because there is a maximum character length on customer notes which can create a disconnect between workers trying to solve problems. Not helpful. ### 3. Konnektive is a easy to manage and easy to use CRM system **Rating:** 5.0/5.0 stars **Reviewed by:** Carly D. | Esthetician, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2021 **What do you like best about Konnektive?** I find Konnektive is easy to use and manage. You can access all of your customer profiles and manage payments. Highly recommended CRM system. **What do you dislike about Konnektive?** I do not think there are any downsides to Konnektive. **Recommendations to others considering Konnektive:** I recommend Konnektive for anyone looking for a easy to manage and easy to use CRM system. **What problems is Konnektive solving and how is that benefiting you?** As mentioned above Konnektive makes it very easy to access and manage customer accounts and profiles. ### 4. great customer database **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2018 **What do you like best about Konnektive?** the user friendliness of the software, very easy to teach and learn, basic simple actions, the variety of actions I am able to complete as a user, etc. Another one of my favorites is the help section. Konnektive provides step by step instructions for users and includes videos and pictures. **What do you dislike about Konnektive?** the inability to perform same day refunds, when a product is shipped it is unclear on Konnektive if it has been delivered (must go to shipping site to verify delivery) **Recommendations to others considering Konnektive:** I would highly recommend this CRM! Compared to others used in the past, I have found a drastic difference in terms of ease of use especially for those that are not super tech-savy. **What problems is Konnektive solving and how is that benefiting you?** We are solving customer issues in regards to shipments and bills. The great benefit is the ability to view the status of these items in a timely manner. ## Konnektive Discussions - [What is Konnektive used for?](https://www.g2.com/discussions/what-is-konnektive-used-for) - [View Konnektive pricing details and edition comparison](https://www.g2.com/products/konnektive/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-18+09%3A23%3A56+-0500&secure%5Bsession_id%5D=9c60b5ca-fdc2-4b9a-9395-2a25c8db7e67&secure%5Btoken%5D=f7e9d8492edb982248f1ddc97c8157cfd28fdc0ef3d9e5863d55b952631b9af9&format=llm_user) ## Konnektive Features **Agentic AI - E-Commerce Tools** - Cross-system Integration - Adaptive Learning - Natural Language Interaction ## Top Konnektive Alternatives - [Tidio](https://www.g2.com/products/tidio/reviews) - 4.6/5.0 (1,841 reviews) - [Elfsight](https://www.g2.com/products/elfsight/reviews) - 4.8/5.0 (880 reviews) - [LoyaltyLion](https://www.g2.com/products/loyaltylion/reviews) - 4.6/5.0 (584 reviews)