
I am very satisfied with impact.com, especially with their exceptional support system. Every response I have received has been detailed, helpful, and prompt, which saves me a lot of time and ensures I never feel misled or confused. The platform is also incredibly organized and user-friendly, with an intuitive design that makes it easy to find necessary information and brands using filters. This, along with accessible contact information, reporting systems, and analytics, makes it easy to navigate even for a beginner. I truly appreciate the natural way the platform displays information, which simplifies my tasks significantly. Additionally, impact.com is my favorite CPA network to work with, standing out as the best in comparison to others, and I often find myself recommending it for brands and affiliates alike. Review collected by and hosted on G2.com.
I find the initial setup process a bit confusing. When I first applied via one of the brands and got accepted to the marketplace, it wasn't very clear to me how the process worked. I felt a bit confused initially. Additionally, there is a challenge with communication with brands. Although there is a chat option now, brands are not always online, and they don't always reply. This causes a disconnect between publishers and the brands. Even if emails are sent to them, they don't always check their emails, which contributes to this communication gap. Review collected by and hosted on G2.com.
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