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Zoho Commerce Reviews & Product Details

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Pricing

Pricing provided by Zoho Commerce.

ADVANCED

Starting at $140.00
Per Month

PROFESSIONAL

Starting at $60.00
Per Month

Zoho Commerce Integrations

(1)
Integration information sourced from real user reviews.

Zoho Commerce Media

Zoho Commerce Demo - Home page
Crisp template designs to enhance your brand visibility.
Zoho Commerce Demo - Multi device adaptation
Access and run your store on any device of your choice.
Zoho Commerce Demo - Seamless navigation
Navigate through your store smoothly each time you browse.
Zoho Commerce Demo - Gain visibility
Have your Zoho Commerce online store listed on the Google result pages.
Zoho Commerce Demo - Hassle free check-out process
Take advantage of the simple and effortless check-out process of Zoho Commerce every time an order is placed.
Zoho Commerce Demo - Currency conversion
Cater to global buyers with secure currency conversion features.
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Zoho Commerce Reviews (93)

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Reviews

Zoho Commerce Reviews (93)

View 1 Video Reviews
4.3
93 reviews

Pros & Cons

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Vikas  S.
VS
Operations
Mid-Market (51-1000 emp.)
"Zoho Commerce: Powerful Order Management and Seamless Integrations"
What do you like best about Zoho Commerce?

i like zoho for order management and features are especially strong and order sync in real time and integrations with logistics partners and make shipping easy to manage for the businesses deal with multiple whorehouses or large number or product or sku this is a huge advantage and i have zoho due to zoho commerce offers excellent features at a much more affordable price and marketing tools like abandoned cart recovery , and analytics and crm integration help to improve conversions and overall the best part about zoho commerce is how it brings inventory and accounting all under one ecosystem. Review collected by and hosted on G2.com.

What do you dislike about Zoho Commerce?

As i am a zoho user so i also dislike some option and features like the themes and templates are basic there are not many modern or stylish designs, which is not there in zoho and zoho ecmmrece has fewer apps and add-ons, if you need special features you may not fgind a plugin for it and inventory can be confusing for big stores with many product or multiple Warehouses and many users say the support team takes time to reply Review collected by and hosted on G2.com.

NISHANT S.
NS
IT-Manager
Mid-Market (51-1000 emp.)
"Seamless Zoho Integration and Effortless Store Management"
What do you like best about Zoho Commerce?

What I like best about Zoho Commerce is its seamless integration with the Zoho ecosystem and how easy it is to manage an online store from a single platform. It offers built-in tools for inventory, orders, payments, shipping, and taxes, which reduces dependency on multiple third-party apps. The interface is user-friendly, customization options are flexible, and it’s cost-effective—especially for businesses already using other Zoho products. Review collected by and hosted on G2.com.

What do you dislike about Zoho Commerce?

What I dislike about Zoho Commerce is that it has limited advanced customization and integrations compared to some larger e-commerce platforms. The number of third-party themes and plugins is relatively small, and certain advanced features—such as complex checkout customizations or highly tailored storefront designs—can be restrictive. Additionally, performance and flexibility can feel limited for businesses with very high traffic or complex e-commerce requirements. Review collected by and hosted on G2.com.

VIGNESH B.
VB
"Effortless E-Commerce Creation, Some Design Limitations"
What do you like best about Zoho Commerce?

I use Zoho Commerce to create a complete e-commerce website effortlessly, without needing any coding skills. The product allows me to choose from various templates and easily add products, categories, banners, and pages to my site, making the customization of layout a straightforward process thanks to the drag-and-drop tools. The drag-and-drop builder is incredibly intuitive, simplifying the task of building an e-commerce site even if I lack coding knowledge. I find that Zoho Commerce has significantly accelerated my workflow, especially when under tight deadlines, as it enables quick project completion. Moreover, the seamless integration with Zoho Analytics and built-in reports makes it extremely easy to track sales, customers, products, and marketing performance, offering a comprehensive overview of my e-commerce operations. The overall setup was straightforward and user-friendly, making it accessible for newcomers. These features collectively enhance my efficiency and effectiveness in managing an e-commerce platform. Review collected by and hosted on G2.com.

What do you dislike about Zoho Commerce?

I dislike that Zoho Commerce doesn’t allow tracking stock levels by individual warehouse. This limitation can be a dealbreaker for businesses with multiple fulfillment locations. Additionally, my online store may look too basic or similar to other sites, and I cannot design product pages the way I want, such as with zoom, layout, and dynamic sections. Review collected by and hosted on G2.com.

Vishva T.
VT
Freelance Project Manager
Executive Office
Small-Business (50 or fewer emp.)
"Centralized Platform with Seamless Integration"
What do you like best about Zoho Commerce?

I like that Zoho Commerce seamlessly integrates with other Zoho apps like Zoho CRM and Zoho Surveys, which helps keep everything in one place. The straightforward store setup makes it easy to get started, and I love the built-in tools for inventory, payments, and order management. It's also very easy to track orders and payments. Review collected by and hosted on G2.com.

What do you dislike about Zoho Commerce?

I think third-party integration could be more robust. Third-party integrations are limited compared to larger ecommerce platforms. Review collected by and hosted on G2.com.

Mahek K.
MK
Software Developer
Small-Business (50 or fewer emp.)
"Comprehensive Ecommerce Solution, Easy to Use"
What do you like best about Zoho Commerce?

I like that Zoho Commerce provides all the necessary ecommerce features easily, like product listing, inventory management, and payment handling. It's very convenient that I don't have to rely on multiple third parties for these services. Also, I appreciate that it can be accessed with low tech knowledge and gives a solid 9 out of 10 for initial setup ease. Review collected by and hosted on G2.com.

What do you dislike about Zoho Commerce?

Some advanced functionalities are under higher-tier plans, like multi-warehouse inventory management. Review collected by and hosted on G2.com.

BRIJESH K.
BK
Admin
Small-Business (50 or fewer emp.)
"User-Friendly Accounting Solution with Smooth Transition"
What do you like best about Zoho Commerce?

I find Zoho Commerce very user-friendly and easy to use. It has solved all my accounting issues. I mostly use it for invoicing and payment tracking, which is very useful for me. The initial setup was very easy and smooth. I am fully satisfied with the platform and have completely shifted to Zoho Commerce from Tally. Review collected by and hosted on G2.com.

What do you dislike about Zoho Commerce?

I want the payment reminder link for vendor. Review collected by and hosted on G2.com.

Rewa Y.
RY
Senior USIT Recruiter
Staffing and Recruiting
Small-Business (50 or fewer emp.)
"All-in-One Business Solution That Simplifies Everything"
What do you like best about Zoho Commerce?

Best thing about this is everything related to business is under one hood. You don't need to run here and there. Review collected by and hosted on G2.com.

What do you dislike about Zoho Commerce?

Limited customizations and design flexibility which makes your store look basic in comparison to some other platforms. Review collected by and hosted on G2.com.

Ranajit B.
RB
Network Engineer
Mid-Market (51-1000 emp.)
"a brief rating"
What do you like best about Zoho Commerce?

the best thing about Zoho is about you are the one who will list all the items, manage the inventories while Zoho will take care of Security Review collected by and hosted on G2.com.

What do you dislike about Zoho Commerce?

NOthing as of now , but they need to scale this to urban areas as well so that people who actually might need this more will get benifitted Review collected by and hosted on G2.com.

Verified User in Retail
UR
Mid-Market (51-1000 emp.)
"Robust and Versatile eCommerce Platform"
What do you like best about Zoho Commerce?

I have tried all the other major eCommerce platforms, and it has quickly become evident that Zoho is the best for small to mid-sized businesses. The integrations are phenomenal, and it's much easier to set up than Shopify. Plus, their customer service is AMAZING - they respond to emails FAST! Review collected by and hosted on G2.com.

What do you dislike about Zoho Commerce?

The only problem I had was that it looked more like an e-commerce platform for entrepreneurs' use, with a smaller business aspect. But, other than that, all is good with me. Zoho Commerce has saved me hours and helped me grow my client's business tenfold. Review collected by and hosted on G2.com.

Bhavesh P.
BP
Senior Engineer (CloudOps/DevOps)
Computer Software
Mid-Market (51-1000 emp.)
"Zoho Commerce Through My Lens: What You Should Know Before You Buy"
What do you like best about Zoho Commerce?

Zoho Commerce integrates smoothly with the broader Zoho suite, making operations feel effortless. The ready-to-use templates and automation tools helped me launch quickly without compromising on quality. Review collected by and hosted on G2.com.

What do you dislike about Zoho Commerce?

The design customization feels limited compared to other platforms, especially for advanced branding needs.Also, the learning curve can be steep if you're not already familiar with the Zoho ecosystem. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Zoho Commerce.

ADVANCED

Starting at $140.00
Per Month

PROFESSIONAL

Starting at $60.00
Per Month

STARTER

$22.00
Per Month
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Zoho Commerce Features
Storefront Design Tools
Product Visualization
Recommendations / Personalization
Content Management
Product Search and Filtering
Checkout Process
Shipping Options
Tax Display and Processing
Customer Service
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Zoho Commerce
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