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BetterCloud Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

BetterCloud Media

BetterCloud Demo - User automation dashboard
The BetterCloud user automation dashboard.
BetterCloud Demo - The integration center
The BetterCloud Integration Center.
BetterCloud Demo - Offboarding workflow
An example of an Offboarding Workflow within BetterCloud.
BetterCloud Demo - Spend optimization dashboard
The BetterCloud spend optimization dashboard.
Your IT team is an elite engine, but there's more for them to handle than ever. So give IT a better way to work with BetterCloud.


It's an all in one platform that empowers your team with the tools to optimize and operationalize your tech
Play BetterCloud Video
Your IT team is an elite engine, but there's more for them to handle than ever. So give IT a better way to work with BetterCloud. It's an all in one platform that empowers your team with the tools to optimize and operationalize your tech
Resident's IT team scaled with BetterCloud. Easy-to-use automation reduced User Lifecycle Management (ULM) work from 40% to 5%.
Play BetterCloud Video
Resident's IT team scaled with BetterCloud. Easy-to-use automation reduced User Lifecycle Management (ULM) work from 40% to 5%.
Facing a fragmented SaaS landscape, MERGE worked with BetterCloud to simplify SaaS management across multiple Microsoft 365 and Google Workspace environments.
Play BetterCloud Video
Facing a fragmented SaaS landscape, MERGE worked with BetterCloud to simplify SaaS management across multiple Microsoft 365 and Google Workspace environments.
Green Dot Public Schools streamlines student & staff onboarding/offboarding with BetterCloud, automating workflows, saving time, and eliminating human error.
Play BetterCloud Video
Green Dot Public Schools streamlines student & staff onboarding/offboarding with BetterCloud, automating workflows, saving time, and eliminating human error.
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BetterCloud Reviews (478)

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Reviews

BetterCloud Reviews (478)

View 1 Video Reviews
4.4
478 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the product for its automation capabilities and ease of use, which significantly streamline IT tasks like onboarding and offboarding. Many appreciate how it centralizes management across various SaaS applications, enhancing security and efficiency. However, some users note that the pricing can be high, especially for smaller organizations.

Pros & Cons

Generated from real user reviews
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IC
Marketing Manager
Design
Small-Business (50 or fewer emp.)
"No-Code SaaS Automation with Centralized Visibility and Strong Governance"
What do you like best about BetterCloud?

BetterCloud is intentional in automating most of the SaaS tasks and this makes firms have uniform and consistent results

All SaaS tasks are well centralized by this app and there is robust visibility creates by the vendor

BetterCloud has established outstanding data protection and governance measures

The whole automation sequence requires no code and this accommodates all users

The spending of every operation in a company is clearly outlined and only the verified activity that is funded Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

BetterCloud is classified as a premium app with high rates that might demoralize small companies

The APIs support and integration mechanisms with BetterCloud are problematic Review collected by and hosted on G2.com.

SL
IT Manager
Computer & Network Security
Mid-Market (51-1000 emp.)
"Brilliant Automation and Security for Streamlined IT Management"
What do you like best about BetterCloud?

BetterCloud offers brilliant automation capabilities, where it manages all repetitive IT services including policy enforcement, access changes, onboarding and off boarding, among others

Most of business SaaS are centralized, and this consolidate the management of multiple cloud apps, tasks and security protocols

BetterCloud is impressive in enhancing governance and security, where it prevents data loss, automate the enforcement of policies and ensure effective file audits

The app largely eliminates manual labor in a company, where multiple tasks are systematically automated Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

BetterCloud has set high prices, more so for organizations that needs a lot of automation

The app has integration limitations, something that affects some connectors Review collected by and hosted on G2.com.

Brian B.
BB
IT Manager
Mid-Market (51-1000 emp.)
"Automated Workflow Solution with Seamless Integration"
What do you like best about BetterCloud?

I appreciate that BetterCloud provides really powerful tools to automate and build workflows to handle various processes. It allows us to manage Gmail signatures for Google Workspace, ensuring all our signatures are standard and look professional across the organization. I also like how it lets us view and access data on things like files and folders, and alerts us when someone shares something externally, which is super useful for protecting private information. BetterCloud's capabilities make managing our systems much more streamlined. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

I have a few issues with BetterCloud, mainly around integrations. There are some platforms we use that don't have an integration with BetterCloud. Also, some of the integrations we do have lack the full functionality we wish was available; certain functions and features we would like to use don't exist yet. I will say however that every time I have mentioned a gap in functionality to the BetterCloud team they are quick to document it and send the recommendation to their internal team to be considered for a future product release. Review collected by and hosted on G2.com.

Gulasan M.
GM
Senior Database Administrator
Enterprise (> 1000 emp.)
"Use the Software Service and enjoy."
What do you like best about BetterCloud?

There are no upfront investments to purchase and managed hardware & human resource. So just take the software service and pay the amount how much you use as per requirement. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

Nothing major to dislike here but It should be more like cloud services project-wise and department-wise. It would be easy to manage cost-wise from the customer's point of view. Review collected by and hosted on G2.com.

Mitchell H.
MH
Sr. Analyst
Mid-Market (51-1000 emp.)
"BetterCloud Is Amazing!"
What do you like best about BetterCloud?

Every time I have to use better cloud to retrieve emails from a former employee and delegate access to another employee it’s very intuitive for the end user I love better cloud keep up the great work!! Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

Absolutely nothing the ui is very nice and users can navigate very well Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Mid-Market (51-1000 emp.)
"BetterCloud makes onboarding/off boarding seamless."
What do you like best about BetterCloud?

I appreciate the ability to bulk-create and update accounts, which really streamlines my workflow. The customizable workflows for onboarding, offboarding, and managing learner accounts are also excellent, as they help ensure that no important steps are overlooked. Recently, I started using it to assist with Google Drive audits and have found it very helpful—there are fewer steps involved compared to using Google alone. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

After doing some more training I haven't found anything that really makes Bettercloud less useful. Review collected by and hosted on G2.com.

Brian B.
BB
Sr. Google Workspace Engineer
Enterprise (> 1000 emp.)
"Awesome Workflow Builder Minimizes Repetition"
What do you like best about BetterCloud?

My favorite thing about BetterCloud is that you can build workflows to automate common admin tasks, even across SaaS applications. This bit of planning can help save you from carpal tunnel on dull repetitive actions and also from the heavier efforts of building a full script with API calls yourself. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

The interface could definitely be better, especially for the Google Administration module. There are plenty of useful reports and functions, but they can be hard to read or use at times when the titles are truncated or fields only display a small number of characters. Review collected by and hosted on G2.com.

Keanna S.
KS
Information Security Analyst
Mid-Market (51-1000 emp.)
"BetterCloud - Financial Institution Review"
What do you like best about BetterCloud?

It's helped streamline Saas management, cut some costs and strengthened our overall security posture. With the centralized visibility it has reduced some admin overhead and revealed some unused or redundant tools we have. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

Lack of workflow organization wish we could group or label workflows. We sometimes have to manually trigger syncs during the day when immediate updates are needed. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Mid-Market (51-1000 emp.)
"Bettercloud Review Dane Street"
What do you like best about BetterCloud?

What I like best about BetterCloud is how it automates repetitive IT tasks like onboarding/offboarding, gives clear visibility into user access, and helps keep our environment secure with minimal manual effort. Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

What I dislike about BetterCloud is that setting up complex automation workflows can be a bit time-consuming initially, and the interface can feel overwhelming until you’re familiar with all the features. Review collected by and hosted on G2.com.

Matthew K.
MK
Desktop Analyst
Mid-Market (51-1000 emp.)
"Bettercloud review"
What do you like best about BetterCloud?

The workflow automations make daily IT tasks easier, such as onboarding and offboarding Review collected by and hosted on G2.com.

What do you dislike about BetterCloud?

The limit of setting an auto reply. I wish there were a certain number of days you could set it for, instead of 30.90, etc Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

16 months

Average Discount

23%

Perceived Cost

$$$$$

How much does BetterCloud cost?

Data powered by BetterCloud.

Estimated Price

$$k - $$k

Per Year

Based on data from 77 purchases.

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BetterCloud Features
Self Service Access requests
Smart/Automated Provisioning
Role Management
Self Service Password Reset
Bulk Changes
Bi-directional Identity Synchronization
Identifies and Alerts for Threats
Compliance Audits
Reporting
Ease of set up for target systems
APIs
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BetterCloud