BetterCloud Reviews & Product Details

Bettercloud has been most useful for us to minimise the amount of external sharing our users have been doing. We like to allow external sharing, but often these are temporary and users forget to remove the permissions. Bettercloud is perfect for helping our users to remove these permissions or extend the permissions if that is needed. Things work well from the admin side and customer support has been responsive in helping and fixing things for us. Review collected by and hosted on G2.com.

I'm a bit nervous about the continual change of ownership. Often this results in product deterioration. Review collected by and hosted on G2.com.

I appreciate that BetterCloud provides really powerful tools to automate and build workflows to handle various processes. It allows us to manage Gmail signatures for Google Workspace, ensuring all our signatures are standard and look professional across the organization. I also like how it lets us view and access data on things like files and folders, and alerts us when someone shares something externally, which is super useful for protecting private information. BetterCloud's capabilities make managing our systems much more streamlined. Review collected by and hosted on G2.com.

I have a few issues with BetterCloud, mainly around integrations. There are some platforms we use that don't have an integration with BetterCloud. Also, some of the integrations we do have lack the full functionality we wish was available; certain functions and features we would like to use don't exist yet. I will say however that every time I have mentioned a gap in functionality to the BetterCloud team they are quick to document it and send the recommendation to their internal team to be considered for a future product release. Review collected by and hosted on G2.com.

- Custom, and always improving workflows

- Third party integrations

- Google Drive file auditing

- Custom reporting and alerts Review collected by and hosted on G2.com.

- Higher price point

- Inability for file auditing in Google Shared Drives Review collected by and hosted on G2.com.

I use BetterCloud for G Suite management, and I find it super easy and very intuitive. I like new user creation with automatic workflows. Document security and limiting super admin access to our Google enterprise accounts are valuable features for me. I appreciate being able to delegate email accounts easily. Review collected by and hosted on G2.com.

Some Google features are limited due to Google API, such as being unable to change folder ownership. Review collected by and hosted on G2.com.

There are no upfront investments to purchase and managed hardware & human resource. So just take the software service and pay the amount how much you use as per requirement. Review collected by and hosted on G2.com.

Nothing major to dislike here but It should be more like cloud services project-wise and department-wise. It would be easy to manage cost-wise from the customer's point of view. Review collected by and hosted on G2.com.

Every time I have to use better cloud to retrieve emails from a former employee and delegate access to another employee it’s very intuitive for the end user I love better cloud keep up the great work!! Review collected by and hosted on G2.com.

Absolutely nothing the ui is very nice and users can navigate very well Review collected by and hosted on G2.com.

It’s very helpful for creating workflows, such as onboarding, offboarding, and similar processes. Review collected by and hosted on G2.com.

I’m not able to delegate emails in incognito mode. Review collected by and hosted on G2.com.

I appreciate the ability to bulk-create and update accounts, which really streamlines my workflow. The customizable workflows for onboarding, offboarding, and managing learner accounts are also excellent, as they help ensure that no important steps are overlooked. Recently, I started using it to assist with Google Drive audits and have found it very helpful—there are fewer steps involved compared to using Google alone. Review collected by and hosted on G2.com.

After doing some more training I haven't found anything that really makes Bettercloud less useful. Review collected by and hosted on G2.com.

My favorite thing about BetterCloud is that you can build workflows to automate common admin tasks, even across SaaS applications. This bit of planning can help save you from carpal tunnel on dull repetitive actions and also from the heavier efforts of building a full script with API calls yourself. Review collected by and hosted on G2.com.

The interface could definitely be better, especially for the Google Administration module. There are plenty of useful reports and functions, but they can be hard to read or use at times when the titles are truncated or fields only display a small number of characters. Review collected by and hosted on G2.com.