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Soundarya J.
SJ

SaaS and Software Research

What is the best platform for tracking website performance metrics?

I’m pretty new to this. I’m helping a friend with one or two sites and just trying to figure out the best tool for monitoring uptime, response times, alerts… basically the basics. Downtime = frustrated users (and lost money for them), so I need something reliable but not overly complicated, and ideally something that doesn’t drown me in false alerts.

Looking at G2 reviews for website monitoring tools, a bunch of platforms stand out:

  • UptimeRobot: simple and reliable, seems like a go-to for beginners.
  • Site24x7: broader monitoring (websites + infra),.
  • Better Stack: clean dashboards and alerting, looks good for incident tracking.
  • Dynatrace: enterprise-level, probably overkill for a small setup but looks very feature rich.
  • LogicMonitor: same deal as Dynatrace, seems aimed at larger infra.
  • Pulsetic: uptime checks + status pages, seems easy to get started.
  • Freshping by Freshworks: straightforward uptime monitoring, part of the Freshworks suite.

Outside of this list, I’ve also seen people mention Pingdom, Datadog, and New Relic a lot.

For someone like me (novice, small setup), what would you recommend? Should I just start with something simple like UptimeRobot or Pulsetic, or is it worth jumping into a more full-stack tool early on?


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Since I’m new to this, I’m also wondering: when picking a monitoring tool, what should I actually be looking for? Like, is it better to stick with something simple like UptimeRobot/Freshping for a couple sites, or are tools like Better Stack or Site24x7 worth it even at a small scale?

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