--- title: Mural Reviews meta_title: 'Mural Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1460 reviews by the users' company size, role or industry to find out how Mural works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 1460 scale: '5' date_modified: '2026-06-24' parent_category: name: Team Collaboration url: https://www.g2.com/categories/team-collaboration --- # Mural Reviews **Vendor:** Mural **Category:** [Visual Collaboration Platforms](https://www.g2.com/categories/visual-collaboration-platforms) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,460 ## About Mural Mural is a visual collaboration platform specifically designed to enhance the productivity and effectiveness of go-to-market (GTM) teams. As an interactive workspace, Mural enables teams to create persistent visbility that builds alignment, while leveraging human-centered AI that accelerates teams to reach their outcomes faster. Whether it's building better products more in line with customer demand, creating more seamless marketing campaigns that drive pipeline, or collaborative selling motions that close deals faster, teams are using Mural to drive revenue growth more intelligently. The primary target audiences for Mural all have their hand in go-to-market motions, including product management & engineering teams, sales, marketing, and customer success teams. These teams often face challenges aligning their efforts and communicating effectively, hindering their ability to respond to market demands quickly enough to gain a competitive advantage. Within Mural, teams can leverage tools and expert-designed methods that increase their speed: to visualize their ideas, share insights, and collaborate in real time, regardless of their physical location. Key features of Mural include customizable templates by role or function, diagramming tools, intelligent workflows and methods, and AI infused throughout to help teams move faster from ideation to execution. The platform supports integrations with other popular software, including Salesforce, Microsoft, and Jira, enabling seamless workflows and reducing swivel-chair between systems. With Mural, teams can build a strategic visual layer that helps them calibrate decisions and actions and creates visibility so people stay informed without accessing multiple systems. Additionally, Mural's AI capabilities help teams identify patterns and insights from their collaborative sessions, further enriching the decision-making process. By providing a robust visual collaboration environment, Mural stands out in its category as a solution that not only enhances productivity but also fosters a deeper connection among team members. This unique approach to collaboration enables organizations to adapt quickly to changing market dynamics and customer needs, ultimately driving better outcomes and sustained growth. ## Mural Pros & Cons **What users like:** - Users value Mural's **ease of use** , enhancing collaboration and decision-making across remote teams effortlessly. (148 reviews) - Users appreciate the **effective team collaboration** features of Mural, enhancing remote work experiences and facilitating decision-making. (113 reviews) - Users appreciate Mural's **versatile features** like collaboration tools, easy usability, and asynchronous capabilities for remote teamwork. (79 reviews) - Users value Mural's **real-time collaboration** , enhancing teamwork through live interactions and intuitive facilitation tools. (76 reviews) - Users love the **fantastic templates** Mural provides, enhancing collaboration and making mind mapping effortless. (70 reviews) - Intuitive (52 reviews) - Users love the **real-time collaboration** features of Mural, enhancing teamwork and making meetings more dynamic and productive. (48 reviews) - Efficiency (37 reviews) - Flexibility (34 reviews) - Easy Sharing (33 reviews) **What users dislike:** - Users find the **limited features** of Mural frustrating, particularly with voting, cloning, and color choices for sticky notes. (37 reviews) - Users find the **steep learning curve** of Mural challenging, particularly with complex features and information exportation. (33 reviews) - Users find Mural's interface **not intuitive** , causing confusion with features like canvases and file management. (27 reviews) - Users experience **limited features** with Mural, particularly on mobile apps and in templates, affecting functionality and efficiency. (26 reviews) - Users experience **slow performance** with Mural, especially when handling large boards and numerous action elements. (23 reviews) - Users experience significant **performance issues** with Mural, especially when handling large files or during simultaneous editing. (22 reviews) - Users experience **slow loading** with larger files, making collaboration less fluid and impacting overall system performance. (18 reviews) - Users find **difficult navigation** in Mural, especially for newcomers and when managing infinite canvases and collaborative edits. (17 reviews) - Users find that **navigation difficulty** in Mural requires extensive training and practice, making it less user-friendly. (17 reviews) - Limited Customization (16 reviews) ## Mural Reviews ### 1. The opportunities of working together creativly and efficient are plenty **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2022 **What do you like best about Mural?** for us, a huge advantage is that work results always look visually appealing and are thus directly logged without further effort. Compared to competitors we find Mural more intuitive. **What do you dislike about Mural?** Sometimes, especially with older people we struggle to give a short and fully sufficient introduction in Mural. Some people need some more time to like alle the functions. Maybe one could prepare different empower runs (to learn Mural) for absolute beginners, advanced users and professionel users. **What problems is Mural solving and how is that benefiting you?** First of all, Mural solves the problem of working together at the same thing live, creativly and productive. We are actually working together better and with more fun because of the variety of functions ### 2. The easiest way to visually collaborate with remote groups and teams. **Rating:** 4.5/5.0 stars **Reviewed by:** Allie M. | Principal, Insights & Analytics, Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2022 **What do you like best about Mural?** I have been working with various international companies and teams for some time now. And I'm finding more and more that murals can really help promote teamwork and creativity. In fact, many of the teams I've worked with that use Mural have said that it has proven to be a breakthrough, not only when working during the pandemic, but also now. That's because it enables remote collaboration, which could potentially save companies hundreds of dollars in travel costs. **What do you dislike about Mural?** Quickly manipulating the board to achieve goals requires a bit of a learning curve. It takes time to get the hang of it. **What problems is Mural solving and how is that benefiting you?** Mural has been a great tool for us to facilitate brainstorming sessions, workflow processes, road mapping sessions, strategy conversations.  The more familiar we become with Mural, the more possibilities it seems to offer. ### 3. Great Tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Cynthia N. M. | Lean Facilitator, Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Mural?** - Very user friendly, interactive and fun! - Organized, easy to follow, find/review info - Great for remote working, as it makes it possible to keep meetings interactive **What do you dislike about Mural?** - Would be good if it was able to connect to Microsoft MS and be able to see/edit MS Excel, MS Visio... **What problems is Mural solving and how is that benefiting you?** I am part of the Kaizen Promotion Office and we have team members all over the country (USA) as well as internationally. Mural helps getting everybody together to work and collaborate without the need to travel. ### 4. Mural - visualization of projects with the team **Rating:** 4.5/5.0 stars **Reviewed by:** Kibbe E. | Senior Graphic Designer and Web Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2022 **What do you like best about Mural?** MURAL is a great tool for collaboration, especially when designers and non-designers need to work together. It was especially helpful during a workshop where we had to brainstorm business and project ideas to solve problems. It is nice to have features like the top timer and voting, as well as the ability to add borders, markers, and shapes. Some of the more advanced user features such as centering and alignment are also very useful. **What do you dislike about Mural?** Mural is a great tool for visual collaboration, but I've been slow to find my way around it and every so often it needs a refresh. More templates and a wider library would be appreciated. **What problems is Mural solving and how is that benefiting you?** This program provides an interactive and engaging way for up to 30 participants to learn and collaborate in real time. It simulates the use of flipcharts and whiteboards, and is a less expensive alternative to physical meetings. ### 5. Even a sky is not a limit **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2022 **What do you like best about Mural?** Very flexible functionality and unlimited ability to collaborate in hybrid way of working. **What do you dislike about Mural?** Limited and not so wide number of fonts together with not very visually appealing design like stickies shapes or colour palletes. **What problems is Mural solving and how is that benefiting you?** Ability to collaborate creatively with people across the globe, easy way of creating diagrams, flows and graphs without any training or any other entry level for new users. ### 6. The Possibilities Are ENDLESS! **Rating:** 5.0/5.0 stars **Reviewed by:** Niki B. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 14, 2022 **What do you like best about Mural?** The templates are easy to use. Each template has very detailed instructions to guide you step-by-step through the process. Mural is much easier to use than the previous system I was using to make process maps and swinlane diagrams! **What do you dislike about Mural?** It is very easy to click and drag something by accident. It helps to lock the items that you know will stay in one place. It would be helpful if it wasn't so sensitive. **What problems is Mural solving and how is that benefiting you?** Mural has helped map out multi-step processes and assist in identifying areas of waste. We have streamlined one process by removing waste which has allowed our team members to focus time in other areas. ### 7. Mural is a very easy to use and work collaboratively with peers **Rating:** 5.0/5.0 stars **Reviewed by:** Jorge B. | Managing Director and Chief Reinvention Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2022 **What do you like best about Mural?** Intuitive and easy to use. There are pre-built templates you can use immediately. It is straightforward to start from scratch or reuse what is already there **What do you dislike about Mural?** There is a need for more graphic tools to construct presentations. It is not easy to create shapes. You have to import them from the outside. **What problems is Mural solving and how is that benefiting you?** Mural is adding more integrations every day. There is a growing number of apps that you can connect to, like Zoom. ### 8. Easy and collaborative **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2022 **What do you like best about Mural?** The class can be made dynamic and visually attractive, and you can make a kind of presentation, I liked that innovation unlike miró **What do you dislike about Mural?** That the templates cannot be edited in parts, i.e. they cannot be adjusted. They are fixed templates, it would be better if once you choose them you can adjust them to your specific needs. **What problems is Mural solving and how is that benefiting you?** The ease of putting my students to work remotely in a collaborative way. I have not yet fully discovered all the functionalities of the educational section, but I am still learning. ### 9. Planning with Mural. **Rating:** 4.5/5.0 stars **Reviewed by:** Marcos O. | Senior Software Developer, Enterprise (> 1000 emp.) **Reviewed Date:** June 15, 2022 **What do you like best about Mural?** Mural offers a robust, thoughtful, and well-designed set of tools that can be used to facilitate user research and workshops. Mural's learning curve is easy to follow, and you can start adding value to it immediately. Over time, you will master its functionality and be able to reap even more benefits from it. The basic functions are plentiful, such as double-clicking to create a sticky note or cast a vote. I also like the new features that make it easier to work with, such as item locking and a timer that you can use to manage tasks. **What do you dislike about Mural?** The ability to resize text can have some limitations that make it difficult to read. **What problems is Mural solving and how is that benefiting you?** External communication has always been challenging because it is difficult to communicate our ideas or projects to clients or partners. To cope with this, we use MURAL. MURAL provides flexible decision-making, organization, and mapping services that make it easy to express what we want. ### 10. Making Virtual Collaboration Possible **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2022 **What do you like best about Mural?** The infinite amount of space you can use for all different aspects of an initiative or problem we're trying to solve. **What do you dislike about Mural?** The hardest part is educating new users on how to use mural. Some new users can accidently move around things or relatively easily. **What problems is Mural solving and how is that benefiting you?** Allowing for Virtual collaboration Taking complex problems and making them digestible ### 11. Easy to Use and Share! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2022 **What do you like best about Mural?** Mural has easy sharing without user login/accounts. I appreciate the templates, and I've been able to adapt several to make meeting planning easier and faster. **What do you dislike about Mural?** It's easy to forget to lock components which can really disrupt collaboration. I've had a hard time getting canvas sizes right. I have erred in both directions - making things too small and then having giant unused space - or too large and needing to expand awkwardly. **What problems is Mural solving and how is that benefiting you?** It works well as a whiteboard for hybrid meetings. I like revisiting and refining collaborative work within the workspace as a follow-up and finalizing concepts and plans asynchronously with the team. ### 12. Mural, is easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Julie D. | UX Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2022 **What do you like best about Mural?** I like that Mural has so many templates and that they are simple to use **What do you dislike about Mural?** I haven't experienced anything I dislike **What problems is Mural solving and how is that benefiting you?** Brainstorming, and problem solving ### 13. Easy, effective, and efficient -especially for engagement in a hybrid work environment **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** December 27, 2022 **What do you like best about Mural?** all the various options available, the pre-made templates, the team building activites, and so much more I still need to explore **What do you dislike about Mural?** Since I'm not very tech savvy, it's difficult for me to find certain things and know how to do basic things like use a laser pointer or summon people to me. **What problems is Mural solving and how is that benefiting you?** Mural helps involve people and keep them engaged during discussions; it helps people in the room visualize while brain storming in a virtual world ### 14. Creative Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2022 **What do you like best about Mural?** I love that we can all come together a visualize our idea in the same space, collaboration and team work is put first especially on the mural ready made templates **What do you dislike about Mural?** The zoom function isn't easy to manipulate sometimes **What problems is Mural solving and how is that benefiting you?** It is solving inclusion because everyone has the chance to be heard ### 15. One stop solution to our sprint retros **Rating:** 3.5/5.0 stars **Reviewed by:** Maansi P. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** December 27, 2022 **What do you like best about Mural?** Colour coding makes it easy to classify feedbacks **What do you dislike about Mural?** The board locking system is not conveninet, the board moves for everyone, even when one person moves it. The board should be locked by default. **What problems is Mural solving and how is that benefiting you?** Helps with sprint retrospectives and also as a kudos board ### 16. Quick to learn, easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** James L. | UX Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2022 **What do you like best about Mural?** Uncluttered design, very easy to create and move around cards. **What do you dislike about Mural?** Maybe more colors to choose from. This might be an option that I didn't see. **What problems is Mural solving and how is that benefiting you?** I use it to map out information architecture for app development. It's quicker than using analog stickies and I have terrible handwriting, so it helps there, too. ### 17. Good User Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** January 09, 2023 **What do you like best about Mural?** Its a really good tool to collaborate with team. To do team activities. The new update has enhanced the using experience . **What do you dislike about Mural?** The polls have to enhance more to make it more interactive **What problems is Mural solving and how is that benefiting you?** Its solving team collaboration using WFH scenarios ### 18. Simple and Effective way to Collaborate **Rating:** 5.0/5.0 stars **Reviewed by:** Sandeep S. | Product Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2022 **What do you like best about Mural?** MURAL is simple and easy to understand, even a first time user will be able to use it without any issue. Also you can customize it as per your requirements. **What do you dislike about Mural?** I have not encountered any issues so far, hence nothing to dislike yet. **What problems is Mural solving and how is that benefiting you?** MURAL is helping me collaborate within the team. My team, which is distributed across multiple geographies are able to come together seemlessly. ### 19. It is a great tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2022 **What do you like best about Mural?** Mural is easy to use and collaborate with others to complete large, medium, and small scale projectts **What do you dislike about Mural?** I dislike how tedious MURAL can be at times. **What problems is Mural solving and how is that benefiting you?** MURAL solves the issue of how can we collaborate together when we have in-person and virtual stakeholders. It solves having to have a certain login for a platform to collaborate ### 20. Start using Mural now. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2022 **What do you like best about Mural?** Mural is by far the most efficient collaboration tool I have used in a long time. You can write on the board and others can contribute in real-time. It's a basic whiteboard but amped up! **What do you dislike about Mural?** Mural provides a lot of templates for brainstorming and project management. It would be great to see more templates for learning and development purposes. **What problems is Mural solving and how is that benefiting you?** Mural has contributed to a more enriching virtual classroom experience. Instead of looking at a virtual speaker for hours, learners can actively participate and contribute. ### 21. A professional collaboration tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Louise K. | Training & Leadership Development Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** September 16, 2022 **What do you like best about Mural?** The ability to bring ideas to life in a virtual world. It's a great tool for our business that's required to host individuals from different cities and provinces. It's quick and easy to set up and has great templates for first timers. **What do you dislike about Mural?** Takes awhile to get your account created and wait for verification codes. We've learned to send these in advance for training session. **What problems is Mural solving and how is that benefiting you?** Ability to collaborate in a virtual world along with the opportunity to share feedback anonymously. Productivity has increased and we can always refer back to a mural once a session is completed ### 22. Great collaborative tool **Rating:** 5.0/5.0 stars **Reviewed by:** Scevar S. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2022 **What do you like best about Mural?** This is a great tool to bring teams together regardless of geographical locations, to collaborate and put together ideas. **What do you dislike about Mural?** Takes some time to get around avoiding placement of items when you double click but so far so good. **What problems is Mural solving and how is that benefiting you?** Virtual collaboration for teams with challenges of geographical and/or time differences. This tool has been very beneficial in my work as we have been able to create mind maps, brainstorm and all many other possibilities requiring contribution from all team members. ### 23. Best Digital Whiteboard equivalent to live conference room **Rating:** 5.0/5.0 stars **Reviewed by:** Dean A. | Principal, Business Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2022 **What do you like best about Mural?** It is very easy to use with a dispersed team of people **What do you dislike about Mural?** The only limitation is the size of my screen **What problems is Mural solving and how is that benefiting you?** Mural is as close as I could get to a live, conference room whiteboard experience for collaborating with a group of people located across the country ### 24. Mural - Great for organizing ideas and content **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2022 **What do you like best about Mural?** MURAL is most helpful to all your to take mutiple different types of conent and notes into one place. Instead of having to open 5 emails and 10 word docs, you can combine everything in one place **What do you dislike about Mural?** Downside of Mural is that it does take training and pratice to be able to quickly do what you need and move around. Tutorial vidoes are helpful, but it does take practice. **What problems is Mural solving and how is that benefiting you?** MURAL helps us improve collaboration between teams. It also helps find the content that we need for specific projects and/or tasks. The ability to collabrate in realtime has made hybrid work more effective. ### 25. Mural multiple options in one UI **Rating:** 4.5/5.0 stars **Reviewed by:** Sinead C. | Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2022 **What do you like best about Mural?** Mural has completely changed the way our team works on user experience projects. In the past, we would have one person try to create a visual representation of an outdated flow, which everyone else would then critique. This process was time-consuming and often resulted in arguments among team members. Everyone can contribute their ideas thanks to Murals user templates. Whenever we use this tool, our coworkers are impressed. **What do you dislike about Mural?** I had to get used to the controls before I could access everything. **What problems is Mural solving and how is that benefiting you?** The organization's long-term business strategy is being aligned with the prioritized projects. This remote working environment has enabled us to provide faster and more interactive service to our internal customers. ### 26. Very collaborative tool **Rating:** 5.0/5.0 stars **Reviewed by:** Ivan M. | digitalization specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2023 **What do you like best about Mural?** Different templates available for different cases **What do you dislike about Mural?** Not all people that are planned to collaborate are skilled enough in the necessary features. **What problems is Mural solving and how is that benefiting you?** Business needs to solve problems using brainstorming. ### 27. MURAL is great for live, moderated research and workshops. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2022 **What do you like best about Mural?** I like how easy to use MURAL is. Research participants like how it adds a little more interest to their interviews, and clients like how they don't have to sign up for an account to use it at workshops. They just have to click on the link we supply! **What do you dislike about Mural?** I can't say I dislike anything specific about MURAL. I've just started using it and everything has been working well so far. **What problems is Mural solving and how is that benefiting you?** MURAL is helpful to bring a little more of our in-person research resources (easel and markers, Post-It Notes) to a virtual setting, which is often more convenient and cost-effective for participants, clients, and our company. ### 28. Mural helps great for the collaboration in remote meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2022 **What do you like best about Mural?** The variety that Mural gives you to design remote workshops, retrospectives etc.. It combines collaboration and creativity. In addition to that i like the templates that mural offers. **What do you dislike about Mural?** I would like to have more opportunities to formate text and other content **What problems is Mural solving and how is that benefiting you?** Mural helps me to work creative together with remote teams wherever people are joining. That benefits me collecting ideas just as if we are together in an office ### 29. Fantastic tool for online worskhops, facilitation and the like **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2022 **What do you like best about Mural?** Ease of use (navigation is user friendly, the learning curve for participants is not steep at all), features (from basic such as sharing post-it notes up to more complex like voting) and ability to organize contents into open / private folders (a.k.a. "rooms"), ability to use the presentation mode (moving around different views of the whiteboard) **What do you dislike about Mural?** Nothing much really. I have not found a single problem that I would not be able to solve. **What problems is Mural solving and how is that benefiting you?** Online facilitation (when live meeting is not an option), webinars for business clients and organizations, brainstorming session ### 30. I found Mural to be very engaging and love the UI of it. Its easy to use. **Rating:** 4.5/5.0 stars **Reviewed by:** Shivam S. | SDE, Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2022 **What do you like best about Mural?** I really like the UI of Mural its easy to find things in the web **What do you dislike about Mural?** Navigation is a little difficult, maybe that can be improved. zoom in zoom out is also not so easy here. **What problems is Mural solving and how is that benefiting you?** Helps us in team meetings which requires some interactive board. ### 31. Excellent organizational tool for brainstorming. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** January 09, 2023 **What do you like best about Mural?** Color coordinating using shapes to lump ideas in multiple fashions. **What do you dislike about Mural?** Can be difficult to maneuver items on the screen. **What problems is Mural solving and how is that benefiting you?** Providing a visual aid to guide curriculum discussions. ### 32. Most friendly collaborative tool available **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2022 **What do you like best about Mural?** How easy it is to create stickies and share information **What do you dislike about Mural?** Tables are still clunky. Many times you have to struggle with it only to add a simple sticky note in it **What problems is Mural solving and how is that benefiting you?** Remote work and brainstorming are now possible. It is easy to achieve productive meetings using mural ### 33. Love the Interactive Nature of Mural and the fact it is easy to Collaborate with your Team Members **Rating:** 4.5/5.0 stars **Reviewed by:** Clifton G. | Podcast Host, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2022 **What do you like best about Mural?** I really like the Colourful TABS and the fact that it is user friendly and that we can easily customize the different rows and columns **What do you dislike about Mural?** IT can be challenging at times to log into Mural and for some reason there is a delay at times after I enter the information. **What problems is Mural solving and how is that benefiting you?** We are launching a Podcast and we are planning it from its inception ### 34. MURAL A very Interactive Digital Space **Rating:** 3.5/5.0 stars **Reviewed by:** James M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2022 **What do you like best about Mural?** The different types of templates from the Template Library which I can use to customize to my specifications with my team. The available tutorials on youtube are also very helpful on how to use mural. **What do you dislike about Mural?** The pricing model is quite fixed in that there are only 4 pricing plans yet other competitors have more. **Recommendations to others considering Mural:** Give it a try, MURAL is a very flexible collaborative tool. **What problems is Mural solving and how is that benefiting you?** MURAL has helped us to pick up on client emails and assign tasks to the respective team members thus increasing the response rate among team members. ### 35. Best platform to collaborate **Rating:** 5.0/5.0 stars **Reviewed by:** Abhishek K. | Architect, Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2022 **What do you like best about Mural?** Canvas for collaboration with team with sticky notes shared between team **What do you dislike about Mural?** Gets cluttered if many people are using it , you have to zoom in zoom out all the time **What problems is Mural solving and how is that benefiting you?** Organizing teams input data in clusters. Using it like whiteboard in office. ### 36. Good tools for teamwork **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2022 **What do you like best about Mural?** I like the templates and the ease of incorporating information into a mural and then editing it. **What do you dislike about Mural?** I don't like that in the templates everything is locked and I have to unlock each part to be able to edit the template to my needs. **What problems is Mural solving and how is that benefiting you?** Mural allows me to conduct brainstorming sessions with a timer and visualize what another member sees when I follow them. It helps me organize my team meetings. ### 37. An amazing tool to organize complex information **Rating:** 4.5/5.0 stars **Reviewed by:** Kaitlyn M. | Project Development Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 22, 2022 **What do you like best about Mural?** The templates are amazing because they make it easy to get started and provide a great foundation for expanding upon. I really appreciate that multiple people can be granted access to moderating the board simultaneously. The comment and vote sections are also wonderful additions. Additionally, the timer has been extremely helpful in keeping our group on track with our session schedule. By clicking the link and adding comments, we can easily share the Mural board with others outside our group as well. **What do you dislike about Mural?** Most of the notifications I receive from Mural automatically go to spam **What problems is Mural solving and how is that benefiting you?** We overcame our inability to organize productive training and collaboration workshops. The outcomes are comparable to those of in-person conferences. ### 38. Great organization tool for teams and solo use **Rating:** 4.5/5.0 stars **Reviewed by:** Alexandra J. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 30, 2021 **What do you like best about Mural?** The most helpful part of Mural Is the ability to sort cards under certain categories and assign specific cards to certain team members to make sure everyone is on track and on the same page. Being able to easily jump between Mural boards has also been a huge plus for myself. Another way we use MURAL is for retrospectives with our team which come in handy when it comes to voting. **What do you dislike about Mural?** So far my team and I have not found many things we dislike about mural however if I had to be picky and pick out one The million features that show up on the side of the card are a little annoying especially because I don't know how to use most of them and there's no explanation that's easily viewable to be able to use them. Other than that I think mural is a great tool and have no complaints so far. **Recommendations to others considering Mural:** My main recommendation to others considering mural is to play around with the free version and collaborate with your team to see if it works for your specific work stream/project. **What problems is Mural solving and how is that benefiting you?** The benefits we have found with using mural are being able to stay organized as a team and be able to stay on track to hit our OKRs and targets. It also gives you an idea of everyone's bandwidth and schedule on a day to day basis which lets our team know who needs help and who will have a busier day. The voting aspect is also really helpful because you can make it anonymous as well as by user. ### 39. The best platform for collaborations **Rating:** 4.5/5.0 stars **Reviewed by:** Jacob B. | Territory Sales Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 08, 2022 **What do you like best about Mural?** The mural has made our lives a lot easier. With so many ongoing projects and a large team of graphic designers, it can be difficult to keep track of guidelines, style guides, and visual references. At Mural, we store murals for each project; designers can go here whenever they need to take part in a new or existing task and document what it looks like visually, as well as set up the all-important media available to everyone. **What do you dislike about Mural?** It was difficult to learn the first time. It can be difficult to get your team to use a Mural. Furthermore, it can take some time to get used it **What problems is Mural solving and how is that benefiting you?** Global collaboration and having constant data and ideas available for quick brainstorming. ### 40. Mural: Beyond Collaboration to Exporting Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony C. | Agile Transformation Lead, Digital Sales, Enterprise (> 1000 emp.) **Reviewed Date:** February 18, 2021 **What do you like best about Mural?** Mural has a unique value proposition in the world of collaborative group sharing: what happens in Mural can be exported and shared for powerful insights, patterns, and trends. PROS: * Intuitive interface which responds well to simply clicking, typing, and dragging, which makes it easy to collaborate with those new to the software. * Powerful moderation/facilitation features makes it more robust than the awkward whiteboard tools in video conferencing platforms. In fact, I use Mural primarily with Zoom/Webex/MS Teams because it's so vastly superior to their collaboration tools. * A handy set of visualizations and templates so that starting with a blank canvas is merely an option and not a requirement. * Export to Github or .CSV files (Excel) is a remarkably power feature which makes Mural a solid choice for larger teams and organizations (even Enterprises) * The rate of new features and improvements from Mural continues at an impressive roll-out rate, improving and simplifying the software in valuable ways. **What do you dislike about Mural?** No software is ever perfect. Mural has some areas which could use improvement, but I must say that it feels almost nit-picky to point these out since they're not deal-breakers of functionality. CONS: * The sharing options are robust, but that's a double-edged sword since the functionality for those with/without Mural accounts can sometimes be confusing on how to share the Mural. * Because Mural allows for 'layering' (similar to PowerPoint: 'bring forward' 'send to back'), the ability to create layers can be powerful but visually difficult to manipulate. Complex layers can benefit from 'grouping' but the mouse/trackpad controls even fully zoomed in can be tricky at best. Mural needs a layer view mode to make it easier to manage layers. * More attention needs to be paid to the "zoom" feature. If you think of Mural in the most simple of terms as a virtual whiteboard, then zooming should be like walking towards a sticky note on a whiteboard or stepping back to see the whole board. This is possible with the zoom feature, but is not intuitive for those new to Mural and should be made more clear through automated helpers. **What problems is Mural solving and how is that benefiting you?** PROBLEMS SOLVED: * When Work From Home became a mandatory way of working for previously co-located teams, Mural with video conferencing became THE way teams came together to share, reflect, and learn. * We consolidated 26 teams' Retrospectives in Mural by creating the Retrospective Radar (now a global Mural template since it was so successful). 26 teams using 26 Mural boards weekly = 104 Mural boards per month; but because we could export to .CSV per Mural, we have been able to aggregate the feedback into Excel and find trends, patterns, and shared insights at a Macro level for the organization. This is a game-changer for both our overall productivity and our ability to pivot our Go-To-Market strategies and tactics. * The simplicity and powerful functionality of creating custom Templates has made sharing and improving the Mural templates based on employee feedback a breeze. The scalability of Mural as an enterprise-class tool has been essential in our hybrid work environments with distributed teams. ### 41. Website for group work **Rating:** 4.5/5.0 stars **Reviewed by:** Molly C. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2022 **What do you like best about Mural?** The best aspect of using Mural is that you can divide your cards into several categories and assign each card to a different team member so that everyone is in the loop. I also find the ability to move between multiple Mural boards to be a huge advantage. Additionally, we utilize MURAL for team retrospectives, which are useful for tasks such as polling. **What do you dislike about Mural?** Due to the slow speed, I occasionally had trouble connecting to the internet during meetings. **What problems is Mural solving and how is that benefiting you?** Combining team brainstorming and idea sharing in real time on a digital platform ### 42. Great virtual brainstorming tool **Rating:** 5.0/5.0 stars **Reviewed by:** Emilie W. | Business Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about Mural?** Mural is a great tool for brainstorming virtually - there is a large library of existing templates or you can create your own, which is easy to customize and adapt to your business needs. It is simple to share with the brainstorming team and quick to pick up, even for non-tech-savvy users. It is also very cost-effective. It is also very easy to identify different users navigating through the tool, and be able to "summon" them to see the intended information. **What do you dislike about Mural?** Perhaps one downside to using Mural is that you do need an internet connection in order to use the software and participate. **Recommendations to others considering Mural:** Mural is very cost-effective and I highly recommend it as a virtual brainstorming platform. To enhance your experience, I would recommend exploring all of the options available for customization to make your Mural more specific to your purpose and organization (e.g. adding logos, brand colours, parking lot boxes, etc.), and think through the intended flow of your session. I also recommend using the "summon all" function to help the less tech-savvy users follow along. **What problems is Mural solving and how is that benefiting you?** With the Covid-19 pandemic, the Mural tool has made brainstorming virtually with the team not only possible, but a much more efficient and effective way to get everyone's ideas and opinions on those ideas. The tool is very collaborative, and it also saves on printing costs and materials that we would have used in an in-person brainstorming session. We are now able to brainstorm with team members across the country in real-time without having to fly them out to the same location. ### 43. This whiteboard is perfect for both individual and group work! **Rating:** 4.5/5.0 stars **Reviewed by:** Eda T. | Co-Founder and President, Claremont Chapter , Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2022 **What do you like best about Mural?** This whiteboard offers a variety of features that make it perfect for both individual and group work. The invite all function allows you to move your audience around the board, while 'presentation mode' is perfect for delivering material. You can also use the whiteboard for interactive exercises, where students can contribute ideas or suggestions. The whiteboard is also cost-effective, as visitors are welcome without incurring any charges. Overall, this is an excellent tool for collaboration and brainstorming that can help you make decisions and take action. **What do you dislike about Mural?** Sometimes there is a problem with the display of images which should be solved **What problems is Mural solving and how is that benefiting you?** Mural allows us to collaborate in real time on visualizing projects ### 44. Good Option for Virtual Table-top **Rating:** 5.0/5.0 stars **Reviewed by:** Kristina K. | consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2022 **What do you like best about Mural?** Can bring a variety of documents all together in one location. It allows everyone to post notes simultaneously. **What do you dislike about Mural?** Participants really need to know how the app functions. Some features are not that intuitive. **What problems is Mural solving and how is that benefiting you?** Allows us to work virtually ### 45. Productivity increases in less time **Rating:** 4.5/5.0 stars **Reviewed by:** Nicole M. | Manager, Project Management, Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2022 **What do you like best about Mural?** Mural allows users to collaborate with their team in a dynamic and virtual environment. This service is easy to use and available through the website. It has many valuable tools, such as a block enabling users to create notes quickly. There is also a system for creating workflow diagrams, drawings, and drag-and-drop features to help you streamline your sessions. Mural's price is affordable, making it more accessible than the competition. **What do you dislike about Mural?** Although we had a lot of trouble moving things around that weren't locked, we learned to be more careful. **What problems is Mural solving and how is that benefiting you?** The environment is excellent for working with groups of any size. It has many features that include text, colors, and other features. I can create numerous notes to help me form my thoughts and ideas. ### 46. Mural, my favorite collaboration tool for consultant and education work **Rating:** 5.0/5.0 stars **Reviewed by:** Yung-Chuan K. | Senior Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2022 **What do you like best about Mural?** Mural I use mostly for educational and consultancy work. The best thing about Mural is the stable and fast interface. There will be no obvious delay when multiple people collaborate, and most importantly, the form of collaboration without registration and login reduces the entry of each other when facing unfamiliar customers. Threshold, to avoid too much education in advance, hindering the progress of real consulting work. **What do you dislike about Mural?** Mural has few downsides. If you really want to be picky, the part that can be further improved is that the name of the poster can be displayed on the post-it note, so that in the teaching process, you can further know who has expressed an opinion. **Recommendations to others considering Mural:** Compared with other similar products, Mural has a more concise screen and convenient login. In addition, the online-dialogue function in the whiteboard also eliminates the need to open other communication software during collaboration, which is very convenient for on-screen discussions. There are many templates that have been sorted out, which also reduces the burden of consultant work. It can be easily modified to the format that is commonly used by you, which is very convenient. Mural is Ideal for educational or consulting business partners. **What problems is Mural solving and how is that benefiting you?** Education and training during the COV-19 period, especially the complex content that used to require face-to-face teaching, can be easily converted to online through Mural. You can completely replace the past method of using poster paper and sticky notes with Mural, and further, these results can be flowed down completely. ### 47. An Amazing Collaborative Tool for Design **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 15, 2022 **What do you like best about Mural?** Synchronous collaboration with my colleagues when it comes to design thinking workshops, brainstorming, documenting, etc. I love the many templates to choose from! **What do you dislike about Mural?** The art board isn't infinite. One of my projects was housed on MURAL, and it was for several months, so there was a lot of info. Eventually, we ran out of space and had to create a separate file. This was also because the file got really "heavy' so there was a lot of lag. **What problems is Mural solving and how is that benefiting you?** Synchronous collaborative communication with colleagues Hosting effective Design Thinking sessions Very user-friendly interface It really helps boost team engagement ### 48. Mural at RBC **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Mural?** The ability to collaborate on ideas visually and shift in real time. A picture is worth a thousand words. **What do you dislike about Mural?** Can't think of anything I dislike. Everything works to my liking **What problems is Mural solving and how is that benefiting you?** It helps our team visualize the work we are planning on delivering far more effectively than using tools like Excel. ### 49. This makes it easy to picture and implement. **Rating:** 5.0/5.0 stars **Reviewed by:** Manisha B. | Automation Test Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2022 **What do you like best about Mural?** Mural facilitates collaboration between software development and product management teams. With Mural, it is simple to collaborate on retrospectives, sketch out process processes, and fresh exchange ideas. **What do you dislike about Mural?** I would say that there are not many issues with it. I'd like to see an AI bot or manager added to the product, but I'm satisfied with the additional functionality. **What problems is Mural solving and how is that benefiting you?** It is easy to create mind maps. It facilitates difficult dialogues - improving conditions at work with co-workers. Here is a summary of the primary ways I use this tool and, by extension, the problems or requirements it helps me solve: Working with distant people. ### 50. Easy to share information and get feedback from team members **Rating:** 4.5/5.0 stars **Reviewed by:** Madeline H. | Media Director, Paid Social, Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2022 **What do you like best about Mural?** I like that I can add multimedia content to my whiteboard, including videos and links to websites. This makes it easy for me to share information with my team members and get their feedback. Also, the chat feature is beneficial when we need to discuss our work in real-time. **What do you dislike about Mural?** One thing that bothers me is the presentation of text copied and pasted from other sources. I often rewrite content; I would instead copy and paste to ensure proper formatting. **What problems is Mural solving and how is that benefiting you?** MURAL helps our international team has been able to generate novel, ground-breaking ideas and create concept boards more easily. ## Mural Discussions - [How do I use Mural editing for smartphone users?](https://www.g2.com/discussions/26080-how-do-i-use-mural-editing-for-smartphone-users) - 1 comment, 2 upvotes - [Structured export](https://www.g2.com/discussions/structured-export) - 1 comment, 1 upvote - [Is it possible to copy items from Mural and paste them in another app like keynote/powerpoint, word/pages/google docs?](https://www.g2.com/discussions/is-it-possible-to-copy-items-from-mural-and-paste-them-in-another-app-like-keynote-powerpoint-word-pages-google-docs) - 1 comment, 1 upvote - [What is Mural used for?](https://www.g2.com/discussions/what-is-mural-used-for) - 1 comment - [Can you use mural with zoom?](https://www.g2.com/discussions/can-you-use-mural-with-zoom) - 4 comments - [View Mural pricing details and edition comparison](https://www.g2.com/products/mural/reviews?page=9&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-06-24+12%3A54%3A26+-0500&secure%5Bsession_id%5D=53404973-5e02-464e-81b5-c6751590ef45&secure%5Btoken%5D=2bbd1b0fc6a5a6d98e6f569a4b93c95b560a36bed8f352c30fd6ce9ee327d74f&format=llm_user) ## Mural Integrations - [Asana](https://www.g2.com/products/asana/reviews) - [Figma](https://www.g2.com/products/figma/reviews) - [Google](https://www.g2.com/products/google-google/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [Productboard](https://www.g2.com/products/productboard/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Teams Manager for Microsoft Teams](https://www.g2.com/products/teams-manager-for-microsoft-teams/reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Mural Features **Communication** - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Tasks** - Creation & Assignment - Due Dates - Task Prioritization - Mass Updates **Analytics** - Analytics **Design Tools** - Drawing - Marker Colors - Mind Mapping - Templates - Drag-and-Drop **Platform Basics** - Slide Design - Auto Save **Collaboration Tools** - Collaborative Editing - Task Management - Notes and Comments **Platform Basics** - Templates - Exporting - Multi-user Access and Collaboration - Multiple Personas - Data Analytics **Collaboration** - Integrated Communications - Native Communications - Board Overview **Feedback** - Ranking - Commenting **Platform Basics** - Importing Abilities - Content Design Tools - Framework Libraries - Outlining Tools - Mockup Creations **Content Management** - File Sharing - Document Collaboration - Tagging **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Issue Tracking - Templates - Methodologies **Execution** - Team Collaboration - Project Management - Task Management **Communication Tools** - Voting - Commenting **Platform Content** - Template Library - Template Creator - File Sharing **Visual Tools** - Styles and Themes - Image Import - Custom Icons **Idea Sources** - Internal Idea Generation **Platform Additional Functionality** - Collaboration Software Integration - Feedback Communication - Exporting Capabilities **Agentic AI - Customer Journey Mapping** - Autonomous Task Execution **Productivity Tools** - Search - Mobile **Planning** - Task Ranking - Kanban Board - Custom Workflows **Roadmapping** - Roadmaps - Timelines **Integrations** - CMS Integrations - Sharing **Platform Additional Functionality** - Messaging - Mobility - Cloud **Mind Map Availability ** - File Formats - Cloud Storage Integration - Mobile Application - Desktop Availability **Idea Collection** - Idea Campaigns - Surveys - Forums - Suggestion Box - Mind Mapping **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Workflow Management** - Progress Monitoring **Software Offering** - In-Browser - Desktop App - Mobile App ** Security** - Permissions - Single Sign-On (SSO) **Integrations** - Project Planning **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Mind Mapping** - Autonomous Task Execution - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Idea Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Agentic AI - Collaborative Whiteboard** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning **Agentic AI - Visual Collaboration Platforms** - Autonomous Task Execution - Natural Language Interaction **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Mural Alternatives - [Miro](https://www.g2.com/products/miro/reviews) - 4.6/5.0 (13,061 reviews) - [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) - 4.5/5.0 (8,607 reviews) - [ClickUp](https://www.g2.com/products/clickup/reviews) - 4.6/5.0 (12,286 reviews)