---
title: BetterCloud Reviews
meta_title: 'BetterCloud Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 486 reviews by the users' company size, role or industry
  to find out how BetterCloud works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 486
  scale: '5'
date_modified: '2026-07-15'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---

# BetterCloud Reviews
**Vendor:** CORESTACK  
**Category:** [SaaS Management Platforms (SMP)](https://www.g2.com/categories/saas-management-platforms)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 486
## About BetterCloud
BetterCloud is a comprehensive SaaS management platform designed to assist IT teams in effectively managing and optimizing their software-as-a-service (SaaS) applications. This solution focuses on automating essential processes such as onboarding, offboarding, mid-lifecycle changes, give you greater control and insight into your SaaS apps, thousands of forward-thinking organizations rely on BetterCloud to transform employee experience, optimize software spend, and strengthen overall security. By leveraging BetterCloud, organizations can significantly reduce the manual workload associated with SaaS management, achieving up to a 78% reduction in operational tasks. Targeted primarily at IT departments and SaaS operations teams, BetterCloud addresses the challenges faced by organizations that utilize multiple SaaS applications. As businesses increasingly adopt cloud-based solutions, the complexity of managing user access, security policies, and application lifecycles grows. BetterCloud provides a centralized platform that streamlines these processes, ensuring that IT teams can maintain control and compliance while enhancing overall operational efficiency. Key features of BetterCloud include automated user lifecycle management, which simplifies the onboarding and offboarding of employees, ensuring that access rights are promptly granted or revoked as needed. Additionally, the platform offers robust security policy management, allowing organizations to enforce compliance and protect sensitive data across their SaaS ecosystem. BetterCloud also supports mid-lifecycle changes, enabling IT teams to adapt user access as roles and responsibilities evolve within the organization. The benefits of using BetterCloud extend beyond mere automation. By reducing the time spent on repetitive tasks, IT teams can focus on strategic initiatives that drive business growth and innovation. Furthermore, the platform&#39;s ability to provide insights into application usage and security posture empowers organizations to make informed decisions about their SaaS investments. With a strong reputation in the industry, backed by over a decade of experience and recognition from leading analyst firms, BetterCloud stands out as a trusted partner for organizations looking to optimize their SaaS operations. In summary, BetterCloud is not just a tool for managing SaaS applications; it is a strategic solution that transforms the way organizations handle their cloud-based software. By automating critical processes and providing valuable insights, BetterCloud enables IT teams to enhance productivity, improve security, and ultimately drive better business outcomes in a rapidly evolving digital landscape.



## BetterCloud Pros & Cons
**What users like:**

- Users appreciate the **automation capabilities** of BetterCloud, significantly streamlining workflows for onboarding and offboarding processes. (43 reviews)
- Users find **BetterCloud highly intuitive** , enabling seamless app integrations and automating essential tasks efficiently. (41 reviews)
- Users value the **smoother onboarding and offboarding processes** enabled by BetterCloud&#39;s automation and intuitive interface. (27 reviews)
- Users appreciate the **intuitive interface and powerful automation** features of BetterCloud, enhancing overall workflow efficiency. (24 reviews)
- Users highlight the **time-saving automation** of onboarding and offboarding tasks with BetterCloud, enhancing efficiency significantly. (24 reviews)
- Users value the **efficient offboarding process** in BetterCloud, significantly reducing time spent on manual tasks. (23 reviews)
- Workflows (23 reviews)
- Access Control (19 reviews)
- Google Workspace Integration (19 reviews)
- Integrations (18 reviews)

**What users dislike:**

- Users note the **limited features** in BetterCloud, wishing for more robust integrations and improved interface usability. (27 reviews)
- Users experience **integration issues** with BetterCloud, facing limitations with various applications and inconsistent functionalities. (18 reviews)
- Users find the **missing features** in BetterCloud&#39;s integrations and functionality to be frustrating and limiting. (17 reviews)
- Users face **access limitations** with BetterCloud, impacting customizability and functionality across different environments. (13 reviews)
- Users feel BetterCloud is lacking in **essential features** , such as customizable alerts and effective sorting options. (13 reviews)
- Expensive (10 reviews)
- Users desire **more native integrations** with popular services, as current options are limited and incomplete. (10 reviews)
- Lack of Features (9 reviews)
- Users express concerns over **workflow limitations** , noting the need for manual tasks and disjointed integrations. (9 reviews)
- Budgeting Issues (8 reviews)

## BetterCloud Reviews
  ### 1. Better Cloud is Fantastic at User Lifecycle management!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elliot   M. | systems engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2022

**What do you like best about BetterCloud?**

Bettercloud has allowed us to automate a large portion of both our onboarding and offboarding process by interfacing with SAAS applications and building workflows.

**What do you dislike about BetterCloud?**

It's great. There isn't much to dislike. I hope it expands and adds integrations with other applications further down the road.  It's training is also fantaistic.

**What problems is BetterCloud solving and how is that benefiting you?**

Bettercloud has allowed us to automate our onboarding and offboarding not only does this drastically reduce workload it also removes room for error by humans and allows you to set up alerts to notify when users are having log on issues.

  ### 2. Great for automating and improving company workflows

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** August 23, 2022

**What do you like best about BetterCloud?**

BetterCloud has been great at helping us ease the burden on the helpdesk by automating and removing the risk of errors by having set up onboard and offboarding workflows. It has also saved us hours of manual work by adding users into correct groups and slack channels.

**What do you dislike about BetterCloud?**

I don't like how you have to use two different interfaces depending on the task you need to complete. I'm pleased it is all being moved towards one platform going forward.

**What problems is BetterCloud solving and how is that benefiting you?**

Saving a person manually having to complete lots of tedious onboarding and offboarding steps including adding users to groups and slack channels with BetterCloud you just set it up and let it work its magic.

  ### 3. Highly Valuable Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 18, 2022

**What do you like best about BetterCloud?**

G2 Track has been highly valuable in helping us not only to track our IT spend, but also in helping us with things like offboarding management, managing shadow IT, and maintaining visibility of application owners in a fast changing company.

**What do you dislike about BetterCloud?**

G2 Track requires a fair bit of energy to keep current with.  This isn't a product failing so much as it is a challenge with any tool of its kind - there is a lot to do to really get value from G2 Track.

**What problems is BetterCloud solving and how is that benefiting you?**

Our primary focus is on tracking IT spend.  It has also helped with offboarding management (keeping an eye on who administers and owns applications in a decentralized company).

  ### 4. If you are cloud centric organization this tool helps to automate onboard and off board access

**Rating:** 4.0/5.0 stars

**Reviewed by:** Suresh C. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 05, 2023

**What do you like best about BetterCloud?**

Workflows and cloud integration is better and interface is good

**What do you dislike about BetterCloud?**

Onperm intergarion not friendly and not lot many options

**What problems is BetterCloud solving and how is that benefiting you?**

Onboard and off boarding the cloud access

  ### 5. Very fast and efficient support, always ready to help.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 03, 2022

**What do you like best about BetterCloud?**

One of the most helpful is the live support chat, the human touch they have, and the vast amount of help articles available.

**What do you dislike about BetterCloud?**

Its hard to pinpoint right now, I completed my admin certificate and have been working with workflows. With that said, my BetterCloud experience is still under development. Right now I havent been able to mass remove users from a Google group, there's no clear option from the actions menu, but I have reached out to support for additional assistance.

**What problems is BetterCloud solving and how is that benefiting you?**

Onboarding and offboarding are an extremely time-consuming task and being able to automate will highly benefit not only the IT department but others as well.

  ### 6. It's Great !

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.)

**Reviewed Date:** September 02, 2022

**What do you like best about BetterCloud?**

Makes everything easier thanks to workflows and many other easy and intuitive features. 
It's also great because multiple apps can be configured on the same platform.

**What do you dislike about BetterCloud?**

Honestly I haven't seen any downsides so far, maybe more app integrations would be great !

**What problems is BetterCloud solving and how is that benefiting you?**

It's helping us configure multiple apps at the same place which makes it much easier.

  ### 7. 2021 - Bettercloud Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bryan C. | IT Support Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 23, 2021

**What do you like best about BetterCloud?**

The most helpful aspect of Bettercloud so far is the one on one support I receive.  It is easy to purchase and implement software in an environment and leave, but continued LIVE support is quite the rarity.  Literally every single time we, as a company had a question of any type, the bettercloud live chat support system has fully tackled it with me in a one on one environment.  It is fantastic support and we do not have ANY software that comes even close to that level of support.

**What do you dislike about BetterCloud?**

The biggest downside is that the Bettercloud platform constantly has hiccups.  99% of the time the hiccups eventually resolves itself or reaches a solution, but it would be nice if the platform had a lot less hiccups.  Biggest concern is the workflows.  They tend to work but often they have hiccups and we simply have to wait until a resolution.  Consistent results would be a huge plus. Lastly, we still use "app.bettercloud.com" and "g.bettercloud.com" we would like to visit less sites and have everything bundled up into one clean platform or site.

**Recommendations to others considering BetterCloud:**

Take your time when creating workflows and really focus on the order of steps.  Even the simplest "disable user" step can have a ripple effect if out of order in the workflows. Also, take advantage of the live support - we probably wouldn't have Bettercloud if we did not receive this live support feature.

**What problems is BetterCloud solving and how is that benefiting you?**

The biggest problem I am solving with Bettercloud is time saving!  In the aspect of provisioning and de-provisioning software, that takes alot of time.  Depending on the size of the org, this is literally hundreds of hours in just clicking thru software.  This is time that can be better applied elsewhere.  Workflows save an incredible amount of time and the biggest benefit: project and employee focus!  This newly saved time allows us to focus on employee satisfaction and projects to improve the quality of life for the company.

  ### 8. Hundreds if not thousands of hours already saved!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 08, 2022

**What do you like best about BetterCloud?**

Multi-platform integration and automated workflows.

**What do you dislike about BetterCloud?**

Additional fee to access more power feature.

**What problems is BetterCloud solving and how is that benefiting you?**

Managing user access on multiple portals has been time-consuming. BetterCloud has reduced the time required for our IT Team to complete this item.

  ### 9. It's a very convenient UI that consolidates all types of different functions from other apps

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 18, 2021

**What do you like best about BetterCloud?**

It's a very convenient UI that consolidates all types of different functions from other apps

**What do you dislike about BetterCloud?**

Alerts can be used as a reporting function, but are never referred to as such in any documentation

**Recommendations to others considering BetterCloud:**

Have a good grip of your SaaSOps structure before implementing BetterCloud to manage it all.

**What problems is BetterCloud solving and how is that benefiting you?**

Onboarding / Offboarding processes are much easier on the IT team. Auditing has also become a breeze.

  ### 10. Great product for management and discovery

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 04, 2022

**What do you like best about BetterCloud?**

Quite often, finance departments and IT departments don't share information so we discovered overspend and expired software packages with greater visibilty

**What do you dislike about BetterCloud?**

It's quite easy to get lost within the software. A lot of work has to be done to input the contracts and make sure the data is correct but once it has been completed it is great.

**What problems is BetterCloud solving and how is that benefiting you?**

Discovery and audit of all our software tools - many that we didn't know that we still paid for, others that didn't get the right number of licences etc. We are able to save money using G2 Track

  ### 11. Great for Google Workspace Admins

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.)

**Reviewed Date:** May 27, 2022

**What do you like best about BetterCloud?**

- Full feature set
- Much easier to use than GAM
- Easy to use
- Great Support
- Email Delegation
- Automation
- Google Drive Audit
- Calendar Management

**What do you dislike about BetterCloud?**

- Must be used carefully (great power, great responsibility)
- Some issues with SuperAdmin logins from time to time, but no showstoppers. 
- Not fully real-time, relies on a sync schedule

**Recommendations to others considering BetterCloud:**

While GAM (Google Application Manager) provides a lot of the same functionality, Bettercloud does in a much cleaner, easier to use manner.  Support is pretty excellent and useful when trying to implement complex automation.

**What problems is BetterCloud solving and how is that benefiting you?**

There are a lot of gaps in the toolset provided by Google Workspace.  Bettercloud does a great job of providing the tools and functionality that don't exist in the standard admin console.

  ### 12. Make account termination processes seamless

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jordan S. | IT director, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 22, 2021

**What do you like best about BetterCloud?**

Termination accounts used to be a tedious process with tons of manual, error-prone steps. Implementing BetterCloud not only makes it quick and easy, it improves our security posture by ensuring all necessary steps are taken exactly when they need to be.

**What do you dislike about BetterCloud?**

It's a lot of work to set up. BetterCloud provided great support to get things going, but it still depends a lot on the customer directing that support, which I found to be a challenge because I had never used the product before and didn't have a good sense of everything. Further, the sales process has described some things to me that didn't quite match up with the reality of the implementation process. So that is definitely an area for improvement, closing the gap between expectations set by sales and the teams doing the actual implementation work.

**Recommendations to others considering BetterCloud:**

If you're willing to invest the time and work into implementing BetterCloud, it will be worth it. But you do need to spend that time upfront and roll things out thoughtfully to maximize your investment.

**What problems is BetterCloud solving and how is that benefiting you?**

New hires and terminations are the biggest areas of improvement. We've also been able to do a bit of work identifying files shared outside the company that should not be and remediating those issues. While the tool is incredibly helpful in this way, it is time-consuming to manage, which is a downside.

  ### 13. BC Gadmin

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sourab G. | ITAM, Enterprise (> 1000 emp.)

**Reviewed Date:** October 07, 2022

**What do you like best about BetterCloud?**

google admin account management ease of use for it

**What do you dislike about BetterCloud?**

UX sometimes confusing. Would be nice to have some more clarity

**What problems is BetterCloud solving and how is that benefiting you?**

access restrictions

  ### 14. BetterCloud is one of the worst workflow solutions I've ever used

**Rating:** 0.0/5.0 stars

**Reviewed by:** Matt W. | IT Systems Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 01, 2021

**What do you like best about BetterCloud?**

I'm not too fond of the product. Honestly, I could not find anything good about it.

**What do you dislike about BetterCloud?**

I was excited about this product, and I was blown away by all these positive reviews on G2. When we tried (purchased) the product, I had set up several workflows that never seemed to work. I ran into constant bugs that were resolved only when I completely recreated the workflow from scratch, and I constantly had to contact support to get even basic workflows to function. If I compared this product to a solution such as Okta or Workato, BetterCloud gets an F for me. We had to drop the product altogether, and we moved to Okta workflows for a perfect onboarding and offboarding experience, which I designed myself. BetterCloud also has minimal functionality with HR mastering and getting the data I needed from our HR solution. I was able to accomplish what BetterCloud couldn't with Okta workflows.

**Recommendations to others considering BetterCloud:**

Trial this product THOROUGHLY before you purchase it.

**What problems is BetterCloud solving and how is that benefiting you?**

I attempted to solve onboarding and offboarding with BetterCloud, but we never got where we needed to be.

  ### 15. Its great! the classes are highly recommended to know how to get the most out of your product!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Enterprise (> 1000 emp.)

**Reviewed Date:** August 22, 2022

**What do you like best about BetterCloud?**

the best item to use is the workflows, esp for on/off-boardings! takes a lot of the manual work away!

**What do you dislike about BetterCloud?**

the downside would be the learning curve - it is a little bit higher - but once the product ins and outs are learned, you are good to go.

**What problems is BetterCloud solving and how is that benefiting you?**

bettercloud is helping our company automate on/off-boardings! I can personally vouch that it has saved us multiple hours of button clicking - as the workflows take over!

  ### 16. Bettercloud for the better

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** November 04, 2021

**What do you like best about BetterCloud?**

BetterCloud has been extremely beneficial in simplifying our operations and automating previously time-consuming tasks.

**What do you dislike about BetterCloud?**

There are some blockers I have encountered when creating workflows and alerts.

**What problems is BetterCloud solving and how is that benefiting you?**

BetterCloud eliminates the need to be manually onboarded and offboarded. Bettercloud already has workflow templates that you can adjust to meet your company's needs.

  ### 17. Easy to use, and user friendly.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Steven X. | IT Support Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2022

**What do you like best about BetterCloud?**

It's easy to delegate, create, and deactivate user's emails. I really like the tools that BetterCloud features, although I only use a few. It seems a bit more user freindly than other.

**What do you dislike about BetterCloud?**

I am not utilizing BetterCloud tools to their fullest capabilities, and some tools I either don't know about or don't know how to utilize. I did attend some webinars, and the organization I work for, we've only touched the surface of what BetterCloud can do.

**Recommendations to others considering BetterCloud:**

It's great and easy to use. Take advantage of all the cool tools and features they provide.

**What problems is BetterCloud solving and how is that benefiting you?**

Delegating mailboxes and provisioning users have never been easier.  We benifit greatly by using this product. We are a non profit organization and the deals are affordable.

  ### 18. Tools for the Enterprise Admin & the Enterprise

**Rating:** 4.5/5.0 stars

**Reviewed by:** Frank B. | Network & Systems Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2022

**What do you like best about BetterCloud?**

The layout of the tools & user-friendly envrionment; It's like having all the tools in your workshop as master craftsmen & knowing that they are there but haven't had the reason yet to use them.

**What do you dislike about BetterCloud?**

I can't say that I dislike anything as I've had limited use of this tool.

**What problems is BetterCloud solving and how is that benefiting you?**

Our organiszation is somewhat shy from using this tool. As one of the lead admins, I have found that when a user has a very good request concerning their job function & they discover that there is a tool available, I look here. 
As I did from this example. One of my users needed a tool to do some calendar scheduling. With out the backNforth of emails between participants the GMail Schedulder was the tool to use.

  ### 19. Google Workspace Integration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Games | Enterprise (> 1000 emp.)

**Reviewed Date:** November 03, 2022

**What do you like best about BetterCloud?**

BetterCloud has a great Google Workspace integration with useful management tools!

**What do you dislike about BetterCloud?**

The user experience design can really use some updating.

**What problems is BetterCloud solving and how is that benefiting you?**

Straightforward and easy-to-use auditing process of our Google Workspace

  ### 20. An insightful view of your SaaS spend

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about BetterCloud?**

The employee allocation feature is extremely helpful for budgeting, along with the various auto generated reports and insights.

**What do you dislike about BetterCloud?**

I dislike that some of the integrations require the higher tier. The true value of G2 can't be realized until the integrations are done. i.e. Sage intacct.

**What problems is BetterCloud solving and how is that benefiting you?**

Allowing is to have easy visibility into our spend, contract management, utilization as well.

  ### 21. BetterCloud is a Good Solution for Small Teams

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mike F. | Chief Technology Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 18, 2022

**What do you like best about BetterCloud?**

Automation and the ability to track changes across the various cloud services we use are critical features for small IT teams that BetterCloud provides. The admin interface is clean and allows for the team to check on users and take actions quickly.

**What do you dislike about BetterCloud?**

This isn't really a comment on BetterClod itself, but I think it's important to point out that BetterCloud isn't something you can buy, spend an afternoon setting it up and then never think about it again. The automation will save you time, it is still a tool that will require a commitment from your team in regards to setup, working around gaps and keeping it updated. 

BetterCloud doesn't support everything, and it does make some assumptions for your IT setup that may not be true, so there will always be some apps that you either need to find the time to develop support for yourself or live with the fact that there will be some manual steps in your workflow.

**Recommendations to others considering BetterCloud:**

Think and plan out workflows and what apps they involve ahead of time. That will help you both evaluate BetterCloud and hit the ground running if you move forward.

**What problems is BetterCloud solving and how is that benefiting you?**

The primary benefit has been automating on and off-boarding of employees in a secure and auditable way. Specifically, having automated workflows to provision a user based on their department or job function, and then providing a way to turn all of that off to ensure a secure exit, was the most important feature for us.

Additional problems, such as identifying shared files or files that contain potentially sensitive information is a nice benefit.

  ### 22. Very useful

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Networking | Enterprise (> 1000 emp.)

**Reviewed Date:** October 31, 2022

**What do you like best about BetterCloud?**

BetterCloud makes Google admin tasks easy and quick

**What do you dislike about BetterCloud?**

Downloading an export takes time sometimes

**What problems is BetterCloud solving and how is that benefiting you?**

Makes email forwarding, delegating, document transfering easy

  ### 23. Too limited and too many caveats

**Rating:** 0.5/5.0 stars

**Reviewed by:** Shane Y. | System Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 28, 2022

**What do you like best about BetterCloud?**

It can be used to create some Data Loss Prevention workflows that you can create and use to prevent data loss. Everything else is a caveat and then ultimately a dislike.

**What do you dislike about BetterCloud?**

Very limited.  Waterfall workflows only, no decision trees, no data parsing/transforming, no ability to bring in data during the workflow, no visibility into why a failure occurred.  LIttle no flexibility.

**What problems is BetterCloud solving and how is that benefiting you?**

Very little to nothing at all.  The intent was to solve onboarding and offboarding, but with the limitations, it is often easier and/or necessary to do it yourself.

**Official Response from Rachel Welt:**

> Thank you for your candid feedback. We continue to improve our solutions for zero touch IT automation and your insight is helpful as we determine where to go next. If there is more we can do for you at this time, please reach out directly to customermarketing@bettercloud.com.

-Team BetterCloud


  ### 24. Great concept, lacking automation

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 28, 2022

**What do you like best about BetterCloud?**

Financial reporting is intuitive and easy to read.

Setting budgets allows for departmental / team cost tracking and chargeback analytics.
The Contracts view is insightful and ensures that renewals/exit dates are not missed.

**What do you dislike about BetterCloud?**

With all of this SaaS data aggregated, the automation potential is limitless.

We ultimately switched to another vendor due to the capabilities for automating user provisioning & de-provisioning across connected SaaS products.

**What problems is BetterCloud solving and how is that benefiting you?**

It was solving SaaS visibility to a certain degree but lacked the option to discover tools that are not authenticated with SSO.
We benefited from this for a time but eventually needed to go further for Shadow IT discovery.

**Official Response from Taylor Seabaugh:**

> Thank you for your review! We love that you saw how G2 Track can empower your team with intuitive (& accurate) financial reporting to make better decisions about your software stack come renewal time. To clarify, in addition to those tools authenticated with SSO, we do discover all the software you are paying for (including Shadow expensed products). We just launched our GSuite integration which extends Track to discover those free Shadow products as well. Soon we'll be rolling out capabilities related to employee on and offboarding as well as providing actions to take back under utilized licenses - we’d love to get your feedback on these upcoming features as they near! 

  ### 25. Helps a lot, a few more integrations would be awesome.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 07, 2022

**What do you like best about BetterCloud?**

Templates and dynamic fields and full integrations.

**What do you dislike about BetterCloud?**

Limitations with integrations that are actions only

**What problems is BetterCloud solving and how is that benefiting you?**

Onboarding and offboarding is working smoother with less manual items, still some manual to clean up.

  ### 26. bettercloud review

**Rating:** 4.0/5.0 stars

**Reviewed by:** sam R. | Graduate Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 29, 2022

**What do you like best about BetterCloud?**

User life cycle management, user provisioning and de-provisioning, SSO, on-boarding, off-boarding, Zero trust, automated workflows

**What do you dislike about BetterCloud?**

zero trust features, file security, admin

**What problems is BetterCloud solving and how is that benefiting you?**

Bettercloud is helping in automating the user on-boarding and user off-boarding efficiently

  ### 27. Excellent software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jayme A. | IT support technician, Enterprise (> 1000 emp.)

**Reviewed Date:** June 21, 2022

**What do you like best about BetterCloud?**

Ability to automate processes. Templates, Reports.

**What do you dislike about BetterCloud?**

Nothing I can think of, I don't believe so.

**What problems is BetterCloud solving and how is that benefiting you?**

Freeing up our time to support our employees properly

  ### 28. Priority tool for all IT environments

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 18, 2021

**What do you like best about BetterCloud?**

Workflow building. it's intuitive to put together even without using a template and easy for none power user's to understand a workflow within a glance.

**What do you dislike about BetterCloud?**

Still very minimal options for alerting on specific API tasks such as 'create user.' It would be amazing to have an app like Atlassian be able to have an alert that will trigger when hitting a user threshold for account creation. This can then be routed to Slack via webhook, then my leadership can see that when we are getting close to our user limit and decide if we need to perform an audit, upgrade our contract, etc.

**What problems is BetterCloud solving and how is that benefiting you?**

Mostly onboarding and offboarding since we are almost 100% a SaaS shop. This has taken a lot of our plate when it comes to manual steps and allows our support team to be more focused on providing solutions rather than more data entry.

  ### 29. An amazing and intuitive tool to wrangle your SaaS sprawl

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rosa F. | System Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2021

**What do you like best about BetterCloud?**

The ease of navigation is probably the best impression I received from the tool. When I took over IAM / SaaS config and vendor management at my company, I did not have any previous knowledge of BetterCloud.  I was able to dive in, and without initially checking any documentation, I was able to find the information I sought and push the updates I needed. Most recently I was able to add an integration following a quick guide and dig into workflows without any training on the workflow process itself. For more complex configurations there is a community and articles available!

**What do you dislike about BetterCloud?**

I would say that sometimes there is a bit of a lag when making updates/changes, and I find myself refreshing the screen at odd times when working with workflows. In addition, I believe BetterCloud could expand on what can be exported / retrieved from the system. We are a heavily audited industry and printing out workflows (the workflow itself or the result of a workflow that ran) is not streamlined. There is room for improvement in this area.  Lastly, I'd like to see workflow triggers and if checks to include things like "if user.manager IS EMPTY".  If such checks already exist I have not been able to find them / get them working.

**What problems is BetterCloud solving and how is that benefiting you?**

BetterCloud's visibility into Google Workspace and managing of Groups is a must. I once read someone's post that said, "How in the world have you been managing your Google Workspace without BetterCloud?!"  And that statement sums it up!    A problem we've recently solved is the offboarding process. It will save us countless hours in the future!

  ### 30. Bettercloud is a robust and powerful tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 23, 2022

**What do you like best about BetterCloud?**

The best part about bettercloud are the powerful google management tools for drive, calendar and apps.

**What do you dislike about BetterCloud?**

Haven't found anything that has been noteable as a dislike

**What problems is BetterCloud solving and how is that benefiting you?**

It's allowing us to automate simple tasks that are saving our team time and effort.

  ### 31. Bettercloud solved some major problems for us

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 24, 2022

**What do you like best about BetterCloud?**

It's ease of use in comparison with it's ability.

**What do you dislike about BetterCloud?**

More integrations would be helpful, but as we learn how to implement API's, this will solve itself.

**What problems is BetterCloud solving and how is that benefiting you?**

Onboarding, ML, and Offboarding solutions have saved us countless hours of manual work.

  ### 32. BetterCloud - Making Administration Tasks Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason A. | Systems Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** February 04, 2022

**What do you like best about BetterCloud?**

I've really enjoyed the added features of being able to perform workflow processes that making provisioning users a breeze; wheather it's in Google or with Microsoft.

**What do you dislike about BetterCloud?**

If I had to point out a negative, I'd say the ability to perform more fine-grained tasks with Microsoft accounts. We have a unique environment where provisioning users in both Google and Microsoft directories is a part of our user provisioning process

**What problems is BetterCloud solving and how is that benefiting you?**

As part of our employee onboarding process, we set up user accounts in multiple platforms using BetterCloud as the single automation routine. This allows us that true "one pane of glass" approach.

  ### 33. Bettercloud a better SaaS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Richard P. | Cyber Security Officer, Enterprise (> 1000 emp.)

**Reviewed Date:** March 25, 2021

**What do you like best about BetterCloud?**

Workflows are amazing. The integration with managing our cloud based services have decreased our manual processes exponentially.

**What do you dislike about BetterCloud?**

The OU view in the Google connection is shallow and does not show the full path. Overall it does not affect many workflows but can impact a small percentage.

**Recommendations to others considering BetterCloud:**

I recommend the BetterCloud product for many reasons. The support from the company is amazing, the support community for idea sharing and assistance in Slack has been awe inspiring. So many ideas as well as people willing to share their expertise and assistance. The ease of integration with Google for us as well as Okta and O365 has made administering this portion of our job almost non-existent. The automation through workflows is easy to understand and flexible. The reports that are available through the dashboard as well as the customizable reports are quick to view and understand and let you drill down to find the information you want as well as fix the things easily that need fixed.

**What problems is BetterCloud solving and how is that benefiting you?**

Group movement automation with imbedded notifications to users and administrative staff. Archiving and paused deletion of accounts is automated. These were function that had to be manually performed previously and occasionally there was lag time that could have caused some security issues. Automating a standardized email signature across the organization by groups as set by our district policy. The ability to find, take ownership of, and change ownership of Google documents stored in users drives. This is extremely useful when an employee leaves and the new employee needs access to the previous documents. THis is also done without breaking any document sharing already in place.

  ### 34. A Necessary SaaS Admin Tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** March 19, 2021

**What do you like best about BetterCloud?**

The most helpful thing about BetterCloud is it really helps to centralize all of your common and most used admin consoles into one spot so it saves time when managing multiple platforms at the same time, especially for help desks when troubleshooting/administrating.

**What do you dislike about BetterCloud?**

I wish there was a way to add custom tasks to your instance of a BetterCloud published connector for other systems.

**Recommendations to others considering BetterCloud:**

BetterCloud is great, I would recommend looking at the various features that BetterCloud has to offer first and there are a lo lot of resources available in the community if you are trying to make a decision on what you are trying to achieve.

**What problems is BetterCloud solving and how is that benefiting you?**

In the past I was able to leverage BetterCloud to help my lean IT team function as a small and lean time without support work having become overwhelming.

  ### 35. Leveling up your SaaS application game.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** April 13, 2022

**What do you like best about BetterCloud?**

Bettercloud has been a very beneficial tool at integrating with our various SaaS applications and either providing additional functionality or simplifying the current processes required with the already existing app. Would also add that their live support is second to none.

**What do you dislike about BetterCloud?**

Our subscription level does not include API's and that someone limits our use cases, also while a very powerful tool, it takes a lot of time to get it up and running to a sufficient state,

**What problems is BetterCloud solving and how is that benefiting you?**

We've automated a lot of buisiness practices with the software saving us time and work hours as well spend.

  ### 36. BetterCloud Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 20, 2020

**What do you like best about BetterCloud?**

Easy set up, starter templates, easy to build automation without knowing programming

**What do you dislike about BetterCloud?**

I would like support for more SaaS applications

**Recommendations to others considering BetterCloud:**

Keep adding more integrations and improving the available

**What problems is BetterCloud solving and how is that benefiting you?**

Off-boarding workflows without a lot of manual interaction, On-boarding workflows for apps which do not have provisioning in Okta, Audit of Google Drives for files that contain sensitive data, Gmail signature standarization

  ### 37. Very easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Broadcast Media | Enterprise (> 1000 emp.)

**Reviewed Date:** July 19, 2022

**What do you like best about BetterCloud?**

That it syncs with G-Suite and the UI is smooth.

**What do you dislike about BetterCloud?**

Nothing I dislike, BetterCloud is always improving!

**What problems is BetterCloud solving and how is that benefiting you?**

Sometimes it's better to use BetterCloud than G-Suite to do certain tasks. It's saving me time since in G-Admin you'd have click a bunch of buttons to get something done.

  ### 38. Great way to automate your IT Lifecycle

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 24, 2022

**What do you like best about BetterCloud?**

BetterCloud makes it easy for anyone to set up a workflow to handle repetitive tasks. We set up an offboarding workflow for Google Workspace that was click-and-drag simple.

**What do you dislike about BetterCloud?**

Bettercloud doesn't work as well if you need to set up very custom integrations or deal with data that isn't pre-defined within their integrations. Also, the mixed web interfaces can result in some confusion over where to complete a specific task.

**What problems is BetterCloud solving and how is that benefiting you?**

We're using BetterCloud to automate our offboarding of users. This was a process that previously took 20+ minutes per user but now takes only seconds. We also use BetterCloud to run detailed Google Workspace reports and handle some management tasks that the Google admin interface isn't great for.

  ### 39. I found it so easy that we have integrated in to most of our environment.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vraj P. | IT System Admin, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2022

**What do you like best about BetterCloud?**

The best part of BetterCloud is that it helps automate offboarding and onboarding.

**What do you dislike about BetterCloud?**

The only thing is that the system is a bit slow.

**What problems is BetterCloud solving and how is that benefiting you?**

Automate offboarding and onboarding, Alerts. I realised that all alerts can be processed through bettercloud.

  ### 40. Its been an amazing and resources changing tool for my IT organization.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2022

**What do you like best about BetterCloud?**

Protects my assets and setup of employees

**What do you dislike about BetterCloud?**

I cannot think of any downsides right now. It has made our IT operations more efficient

**What problems is BetterCloud solving and how is that benefiting you?**

Quickly deploying and starting new employees but also scaling them down

  ### 41. Amazing Google Workspace Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 30, 2022

**What do you like best about BetterCloud?**

Being able to create workflows that automate tasks that aren't available in Workspace natively.

**What do you dislike about BetterCloud?**

Errors are not descriptive/verbose enough when a workflow fails causing us to have to do some research

**What problems is BetterCloud solving and how is that benefiting you?**

Automating what would be a lengthy and manual off-boarding process. We also use it to give our helpdesk support, who are not Workspace admins, granular access as needed

  ### 42. SAAS management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** October 29, 2022

**What do you like best about BetterCloud?**

user life cycle management and workflows

**What do you dislike about BetterCloud?**

Everything has to setup and there is no predefined work flows

**What problems is BetterCloud solving and how is that benefiting you?**

User life management and assigning user to the appropriate group

  ### 43. Easy and powerful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mardo C. | Database Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2022

**What do you like best about BetterCloud?**

I like that I can create users in bulk, and after that, I have tools that help to keep clean information and well organized. We can set up email signatures and deploy them to a different set of groups, and add automation for off-boarding.

**What do you dislike about BetterCloud?**

The spreadsheet to create new users in bulk got 90% of the users right. Having confidence that users will be created correctly is very important.

**What problems is BetterCloud solving and how is that benefiting you?**

Off-boarding has been automated and it has prevented a lot of headaches.

  ### 44. BetterCloud has helped us save a lot of time with Onboarding and OffBoarding.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Prashanth V. | Senior IVR Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** July 19, 2022

**What do you like best about BetterCloud?**

The ease of integration with many market leading applications.

**What do you dislike about BetterCloud?**

The custom integration with apps not listed is a bit difficult. Better documentation can help !!

**What problems is BetterCloud solving and how is that benefiting you?**

We are now able to automate the onboarding/offboarding which has helped us tremendously

  ### 45. Excellent tool to help you measure your costs and make more cost-effective decisions

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 26, 2022

**What do you like best about BetterCloud?**

The website is versatile and interactive, the information provided is easy to work with and all up to date. Our G2 Track contact is always very helpful and available when needed

**What do you dislike about BetterCloud?**

There is a lot of information to review and manually confirm before the system does the auto recognition

**What problems is BetterCloud solving and how is that benefiting you?**

G2 Track is helping the company review the overlapping of some of the subscriptions to decide the best way to reduce expenses

  ### 46. effective product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Building Materials | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2022

**What do you like best about BetterCloud?**

the simplicity of use, the power of the product as well as its workflows. We mainly use Bettercloud to manage our email domain.

**What do you dislike about BetterCloud?**

we use the product among other things to lock our domain, but there are some bugs regarding the authorization to share documents with a whitelist as well as on the reports concerning these shares. and of course, communication is only in English, yet your product is international and your communication or hotline is only in one language

**Recommendations to others considering BetterCloud:**

Thank you for considering non-English speakers (interface, newsletter...)

**What problems is BetterCloud solving and how is that benefiting you?**

no problem managing in particular but a time saver and ease regarding account management

  ### 47. I've had nothing but great experiences with Bettercloud

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chevon J. | Information Technology Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 04, 2022

**What do you like best about BetterCloud?**

I love how easy it is to create automated workflows to streamline onboarding and offboarding better. We're able to use integrations with Google, Slack, Zoom etc to really make our environment zero-touch.

**What do you dislike about BetterCloud?**

There's not much so far to dislike. The main room for improvement is just for Bettercloud to add more integrations.

**What problems is BetterCloud solving and how is that benefiting you?**

We are solving the automation issues we were having. This is saving us a lot of time to be more productive with our user's issues.

  ### 48. Friendly team who is happy to help with any questions

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ryan L. | IT Systems Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 21, 2021

**What do you like best about BetterCloud?**

Our onboarding was very pleasant and Lisa Kraft was super helpful and friendly. Bettercloud is very useful to ensure all steps in a process/workflow have been actioned, and if the action fails or skips we can clean it up manually. All of this saves time and makes sure nothing is missed.

**What do you dislike about BetterCloud?**

When an action fails the error log is quite unhelpful and needs to be sent to support every time. This can be a bit much when you have many tickets open with support for actions that have failed. A more helpful error statement might help the user troubleshoot the cause without needing to contact support.

Sometimes workflows can take a lot longer to complete than doing them manually if it is 1-5 steps/actions.

**What problems is BetterCloud solving and how is that benefiting you?**

Saving time and ensuring no steps are missed in a workflow/process which results in consistency in our work.

**Official Response from Olivia Anderson:**

> Hi Ryan, 

Thank you so much for your review! We'd love to help - BetterCloud does have the ability to revoke oAuth access for certain applications. Can you please reach out to me at customermarketing@bettercloud.com so we can help you achieve this in your environment?

Thanks!

  ### 49. Awesome Customer Service and product del;ivered with many features

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Utilities | Enterprise (> 1000 emp.)

**Reviewed Date:** February 07, 2022

**What do you like best about BetterCloud?**

I like the functionality of Bettercloud  whether that is using g.bettercloud or app.bettercloud which has a newer looking interface. They both have their best uses for what I'm doing but there is a lot I haven't done or had the chance to see in Bettercloud.

**What do you dislike about BetterCloud?**

Sometimes the processes can take a little more time but nothing is instant. I'm not sure what i can really say is my least favorite. I need to explore and dig into it more.

**What problems is BetterCloud solving and how is that benefiting you?**

It handles google group creation with its WorkFlows which seem to be pretty easy to set up and I've never had an issue with their delivery. Delegating accounts is good as well.

  ### 50. Great product with great support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 04, 2022

**What do you like best about BetterCloud?**

Bettercloud's workflows are their bread and butter. They helped us create on and offboarding processes that cover all the bases. If there's a tool they don't integrate with, you can have an email sent to the team to manually enroll them so all of the pieces are still accounted for even if they're not automated. This has improved our peace of mind as we continue to scale since these processes are too important to let anything slip through the cracks.

**What do you dislike about BetterCloud?**

I wish some of the integrations were a bit more intuitive. While they can often do the job we're looking for (like creating users, changing permissions), it sometimes take multiple steps to do the task and can get tricky if there's an order of operations that needs to be followed. The UX can be a little confusing as you build the workflow, I wish we could see them in various views aside from just the list of steps (ie if there's a "create user" step for an integrated tool, it would be nice if we could group all associated steps in an indent to make it clearer).

**What problems is BetterCloud solving and how is that benefiting you?**

- on and offboarding workflows kicked off with a few clicks
- assigning licenses
- revoking permissions 
- managing contractor access


## BetterCloud Discussions
  - [Using BetterCloud is easy to use, does it ever get hard?](https://www.g2.com/discussions/using-bettercloud-is-easy-to-use-does-it-ever-get-hard) - 1 comment, 1 upvote
  - [Do you have other means of providing support to admins?](https://www.g2.com/discussions/do-you-have-other-means-of-providing-support-to-admins) - 1 comment, 1 upvote
  - [How does the contract management feature work?](https://www.g2.com/discussions/how-does-the-contract-management-feature-work) - 1 comment, 1 upvote
  - [How long does it take to set up?](https://www.g2.com/discussions/how-long-does-it-take-to-set-up) - 1 comment, 1 upvote
  - [What is BetterCloud used for?](https://www.g2.com/discussions/what-is-bettercloud-used-for) - 1 comment

- [View BetterCloud pricing details and edition comparison](https://www.g2.com/products/bettercloud/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-07-15+11%3A15%3A34+-0500&secure%5Bsession_id%5D=2bd00b53-5ded-4b33-b139-cfa9cf58cfc2&secure%5Btoken%5D=7a63a52161e9c74a5ea8e71fd8bd3f5e4fd719ab8c05d4e0c66ac00688c95a3e&format=llm_user)
## BetterCloud Integrations
  - [15Five](https://www.g2.com/products/15five/reviews)
  - [Adobe Creative Cloud](https://www.g2.com/products/adobe-creative-cloud/reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)
  - [Aha!](https://www.g2.com/products/aha/reviews)
  - [Aircall](https://www.g2.com/products/aircall/reviews)
  - [Airtable](https://www.g2.com/products/airtable/reviews)
  - [Amazon AWS Platform](https://www.g2.com/products/amazon-aws-platform/reviews)
  - [Asana](https://www.g2.com/products/asana/reviews)
  - [Atlassian](https://www.g2.com/products/atlassian-2025-01-31/reviews)
  - [Auth0](https://www.g2.com/products/auth0/reviews)
  - [AWS and Cloud Services](https://www.g2.com/products/aws-and-cloud-services/reviews)
  - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews)
  - [Azure Automation](https://www.g2.com/products/azure-automation/reviews)
  - [BambooHR](https://www.g2.com/products/bamboohr/reviews)
  - [Bonusly](https://www.g2.com/products/bonusly-bonusly/reviews)
  - [Box](https://www.g2.com/products/box/reviews)
  - [BugSnag](https://www.g2.com/products/bugsnag/reviews)
  - [Calendly](https://www.g2.com/products/calendly/reviews)
  - [ChatGPT](https://www.g2.com/products/chatgpt/reviews)
  - [Cisco Meraki](https://www.g2.com/products/cisco-meraki/reviews)
  - [Clever](https://www.g2.com/products/clever-portal-clever/reviews)
  - [ClickTime](https://www.g2.com/products/clicktime-clicktime/reviews)
  - [ClickUp](https://www.g2.com/products/clickup/reviews)
  - [Confluence](https://www.g2.com/products/statpro-confluence/reviews)
  - [Datadog](https://www.g2.com/products/datadog/reviews)
  - [Delinea Cloud Suite](https://www.g2.com/products/delinea-cloud-suite/reviews)
  - [Deputy](https://www.g2.com/products/deputy/reviews)
  - [Dialpad AI-Powered Customer Communications Platform](https://www.g2.com/products/dialpad-ai-powered-customer-communications-platform/reviews)
  - [DigiCert ONE](https://www.g2.com/products/digicert-one/reviews)
  - [Docebo](https://www.g2.com/products/docebo/reviews)
  - [Docusign](https://www.g2.com/products/docusign/reviews)
  - [Dropbox](https://www.g2.com/products/dropbox/reviews)
  - [Dropbox Sign (formerly HelloSign)](https://www.g2.com/products/dropbox-sign-formerly-hellosign/reviews)
  - [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews)
  - [Duo](https://www.g2.com/products/duo/reviews)
  - [Egnyte](https://www.g2.com/products/egnyte/reviews)
  - [Emburse Expense Professional (formerly Certify Expense)](https://www.g2.com/products/emburse-expense-professional-formerly-certify-expense/reviews)
  - [Expensify](https://www.g2.com/products/expensify/reviews)
  - [Figma](https://www.g2.com/products/figma/reviews)
  - [Frame.io](https://www.g2.com/products/frame-io/reviews)
  - [Freshdesk](https://www.g2.com/products/freshdesk/reviews)
  - [Freshservice](https://www.g2.com/products/freshservice/reviews)
  - [Front](https://www.g2.com/products/front/reviews)
  - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews)
  - [GitHub](https://www.g2.com/products/github/reviews)
  - [GitLab](https://www.g2.com/products/gitlab/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Greenhouse](https://www.g2.com/products/greenhouse/reviews)
  - [Harvest](https://www.g2.com/products/harvest/reviews)
  - [Hyland Alfresco](https://www.g2.com/products/hyland-alfresco/reviews)
  - [Intercom Enterprises](https://www.g2.com/products/intercom-enterprises/reviews)
  - [Iru](https://www.g2.com/products/iru/reviews)
  - [Jamf Products](https://www.g2.com/products/jamf-products/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews)
  - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews)
  - [Kiteworks](https://www.g2.com/products/kiteworks/reviews)
  - [LastPass](https://www.g2.com/products/lastpass/reviews)
  - [LaunchDarkly](https://www.g2.com/products/launchdarkly/reviews)
  - [Looker](https://www.g2.com/products/looker/reviews)
  - [MailerLite](https://www.g2.com/products/mailerlite/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews)
  - [Miro](https://www.g2.com/products/miro/reviews)
  - [monday CRM](https://www.g2.com/products/monday-crm/reviews)
  - [Mural](https://www.g2.com/products/mural/reviews)
  - [Namely](https://www.g2.com/products/namely/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [Notion](https://www.g2.com/products/notion/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [OneLogin](https://www.g2.com/products/onelogin/reviews)
  - [PagerDuty](https://www.g2.com/products/pagerduty/reviews)
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews)
  - [Planview AgilePlace](https://www.g2.com/products/planview-agileplace/reviews)
  - [Postman](https://www.g2.com/products/postman/reviews)
  - [Ramp](https://www.g2.com/products/ramp/reviews)
  - [Redis Cloud](https://www.g2.com/products/redis-cloud/reviews)
  - [SaaSAssure](https://www.g2.com/products/saasassure/reviews)
  - [SecurityScorecard](https://www.g2.com/products/securityscorecard/reviews)
  - [Seismic Pro](https://www.g2.com/products/seismic-pro/reviews)
  - [ServiceNow IT Asset Management](https://www.g2.com/products/servicenow-it-asset-management/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Smartsheet](https://www.g2.com/products/smartsheet/reviews)
  - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews)
  - [Spanning Backup](https://www.g2.com/products/spanning-backup/reviews)
  - [Splunk](https://www.g2.com/products/splunk-2025-01-30/reviews)
  - [Spoke](https://www.g2.com/products/spoke-marketing-spoke/reviews)
  - [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews)
  - [Tableau](https://www.g2.com/products/tableau/reviews)
  - [TeamWork](https://www.g2.com/products/teamwork-2025-01-31/reviews)
  - [TestRail](https://www.g2.com/products/testrail/reviews)
  - [Trello](https://www.g2.com/products/trello/reviews)
  - [Workday](https://www.g2.com/products/workday-workday/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)
  - [Workspace ONE](https://www.g2.com/products/workspace-one/reviews)
  - [Wrike](https://www.g2.com/products/wrike/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [Zoom Phone](https://www.g2.com/products/zoom-zoom-phone/reviews)
  - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews)

## BetterCloud Features
**User on/off Boarding**
- Self Service Access requests
- Smart/Automated Provisioning
- Role Management
- Policy Management
- Access Termination
- Approval Workflows

**Tracking**
- Spend Tracking 
- SaaS Utilization Tracking 
- User Sentiment Tracking 

**Administration**
- Data Management
- Incident Logs
- Reporting

**Network Management**
- API/Integrations

**Administration**
- Policy, User, and Role Management
- Approval Workflows
- Automated Provisioning
- Bulk Changes
- Centralized Management
- Self-Service Access Requests

**Security**
- Encrypted Storage
- Anomoly Detection
- Data loss Prevention
- Policy Enforcement

**Functionality**
- Contextual search
- Template algorithms
- Custom algorithms
- Multiple file and location types
- Dashboard
- Compliance
- Reporting

**Functionality**
- File and Application Activity
- Trigger Alerts
- Searchable Evidence

**App Management**
- App Usage Monitoring
- Custom Workflows
- Shadow IT Discovery
- Self-Service App Store
- Centralized Management Console
- Onboarding & Offboarding Automation

**User Maintenance**
- Self Service Password Reset
- Bulk Changes
- Bi-directional Identity Synchronization

**Cloud Visibility**
- Data Discovery
- Cloud Registry
- Cloud Gap Analytics

**Compliance**
- Access Management
- At-Risk Analysis
- Sensitive Data Compliance

**Management**
- Contract Management 
- Application Catalog 
- Dashboards and Visualizations 

**Governance**
- Access Control
- Compliance
- Data Visibility

**Security**
- Security Automation
- Application Security
- Data Protection

**Functionality**
- Multi-Factor Authentication
- Single Sign-On
- BYOD support
- Password Vault
- Centralized management
- Role-based security
- Live notifications
- Live session recording & playback
- Hide passwords
- Temporary, time-limited privilege

**Administration**
- Reporting and Monitoring
- Breadth of Partner Applications
- Auditing

**Access Control**
- User, Role, and Access Management
- Access Rights
- User Analytics
- Compliance Monitoring

**Security**
- Role-Based Access Control
- Threat Detection Alerts
- Compliance Monitoring

**Agentic AI - Sensitive Data Discovery**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance

**Governance**
- Identifies and Alerts for Threats
- Compliance Audits

**Security**
- Data Security
- Data loss Prevention
- Security Auditing

**Administration**
- Database Management
- API / integrations

**Insights**
- Recommendations  
- Spend Forecasting and Optimization 
- Peer Benchmarking 
- Reporting

**Security**
- Encryption
- Breach Detection

**Identity Management**
- User Monitoring

**Monitoring**
- Audit Logging
- Activity Logging
- Anomaly Detection

**AI Features**
- Auto-fill Custom App Details
- AI Assistant

**Administration**
- Reporting
- Ease of set up for target systems
- APIs

**Identity**
- SSO
- Governance
- User Analytics

**Security **
- Multi-Factor Authentication
- Data Transport
- Data Types
- Security Tools

**Reporting**
- Audit log
- Reporting

**Spend Management**
- Budget Tracking
- Vendor Consolidation Insights
- Renewal Notifications
- AI Contract Parsing
- Cost Allocation
- Renewal Spend Forecasting

**Agentic AI - SaaS Spend Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - SaaS Management Platforms (SMP)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

## Top BetterCloud Alternatives
  - [Okta](https://www.g2.com/products/okta/reviews) - 4.5/5.0 (1,283 reviews)
  - [Torii](https://www.g2.com/products/torii/reviews) - 4.5/5.0 (311 reviews)
  - [Zluri](https://www.g2.com/products/zluri/reviews) - 4.6/5.0 (174 reviews)

