DigiCert ONE Reviews & Product Details

DigiCert ONE has streamlined our enterprise certificate management lifecycle significantly. Its centralized architecture and robust automation have improved consistency and helped minimize compliance risks across our digital certificates. Review collected by and hosted on G2.com.

The pricing and licensing structure can be quite high for smaller deployments or when making incremental additions. Review collected by and hosted on G2.com.

We’ve been DigiCert customers for almost a decade, and they’ve consistently been kind and professional. Their pricing has remained very competitive over the years. The certificates have also been compatible with our requirements and configurable to what we needed and very integrated at every step. Support is kind and resourceful, very fast to resolve. Review collected by and hosted on G2.com.

In the past, validation sometimes took a little longer than I expected, but it always ended up being resolved successfully. Review collected by and hosted on G2.com.

The most helpful aspect of DigiCert ONE is the true single-pane-of-glass visibility it gives us across our entire public key infrastructure (PKI). Before we implemented the platform, tracking certificate expirations across different servers, applications, and network appliances was fragmented and heavily manual. With DigiCert ONE’s automated discovery, tracking, and renewal capabilities, we can stay ahead of expirations and avoid unexpected network downtime or application outages caused by overlooked, expired certificates. Review collected by and hosted on G2.com.

Its automation capabilities can hit a wall, especially when dealing with legacy systems. When automation can’t be fully deployed, you’re forced to fall back on highly repetitive manual work—for example, extracting and entering individual TXT records for every Subject Alternative Name (SAN) on a multi-domain certificate. With the industry-wide push toward shorter certificate lifespans, that manual fallback turns renewals into a surprisingly time-consuming task for what’s otherwise a premium platform. Review collected by and hosted on G2.com.

The customer support is really good and can walk you through issues. They have tools to help that will convert you certificates to any format that is needed by varying servers, platforms, and use cases. Review collected by and hosted on G2.com.

I really do not like having to renew every 199 days. But, that may be a new industry standard. Either way, it is very time consuming with our infrastructure that requires many certs to be deployed manually. Review collected by and hosted on G2.com.

I like that I can use chat support and quickly get a human agent to help us when we hit roadblocks. Review collected by and hosted on G2.com.

I feel there are probably too many steps in the renewal process, and it would be great to do it faster with fewer steps. I’d like to reduce manual CSR generation and re-entering certificate details and validation, with auto-approved steps so we can renew with one click. Review collected by and hosted on G2.com.

The tech support is fantastic. Wait times for support chat are minimal and most of the support people are very helpful and informed Review collected by and hosted on G2.com.

The emails that I receive to notify me about my renewal do not include the name of the actual domain that is up for renewal. As you can guess this is problematic and requires me to open a support chat to confirm which domain Review collected by and hosted on G2.com.

The DigiCertOne platform combines multiple solutions in a central hub. Review collected by and hosted on G2.com.

DigiCert products in DigiCert ONE are great, and Digicert has been a very reliable partner during many years in the industry. We have worked with them for many decades, and they provide high security, great support, excellent products compatibility and product features. Review collected by and hosted on G2.com.

What really sets DigiCert apart is how quickly they move. Issuing a new certificate is almost instant,we’re talking minutes, not days of waiting around. For anyone managing more than a handful of domains, their CertCentral dashboard is a real game-changer. It takes the stress out of tracking expiration dates and makes renewal automation actually work, which saves us from those “emergency” certificate-expired fire drills. Review collected by and hosted on G2.com.

Manual domain validations: I have to extract individual TXT entries for every SAN on a certificate and then add each one to DNS manually, one by one. Review collected by and hosted on G2.com.

Technical support to help you with questions or complete the validation of organizations and domains. In a chat session with support, all problems are resolved. It is a leading service, somewhat expensive Review collected by and hosted on G2.com.

More expensive than the competition. But in some businesses and providers, they are only integrated with Digicert Review collected by and hosted on G2.com.

I find the certificate validation process very robust. It is well-priced and uses good technology. I like that it allows us to demonstrate that our website is certified, which is important for the company's image on the Internet. The configuration was simple: I received a link, clicked it, and the certificate was set up. I renew with DigiCert because it is our trusted provider. Review collected by and hosted on G2.com.

Nothing, everything is fine. Review collected by and hosted on G2.com.