What do you like best?
- When one user shares something with another, the recipient can organize the shared item in their own folders. While my brother and I have similar organization methods, for team/family members with different methods to their madness, this seems to be very helpful.
- When one user shares something with another, the recipient can accept or reject the shared item. With other solutions, acceptance is inherited if the user has access to the folder/vault.
- Very secure solution with local-only encryption and strong encryption algorithms.
- Sharing with Family is $4/month with LastPass including 6 users while 1Password is $5/month including up to 5 users. So if you want to save a $1/month, LastPass may be good option.
What do you dislike?
- Sharing is not fully integrated with all functionality. Instead it is a separate component. Sharing has to be setup and managed specifically with the Sharing Center.
- From the Sharing Center, you can not move items into a shared folder. Instead, you have to go into the “Sites”, select the site and then update the “folder” to be the shared folder. It is not very intuitive.
- Even if you are part of a Team (family), and you have not created a Shared Folder, then you can not share an item. Instead you need to create your own shared folders.
- If one user shares something with another, the other user won’t be prompted of the new item (nor have have access to it) until after they refresh the page. However, refreshing the page forces user to re-authenticate. Share is not real-time.
- If one user has a shared item like a note and they update the note, the change by the sharee does not get propagated and updated timely in the account of the sharer. Not a real-time solution when items get changed/updated by other users.
Recommendations to others considering the product
While LastPass worked great for my brother as an individual user, they need to make some enhancements with their sharing functionality to support team collaboration.
What business problems are you solving with the product? What benefits have you realized?
My twin brother and I are entrepreneurs. We have been working together for more than fifteen years. After ten years starting and growing our tech company in Seattle, we made a transition to follow our passion of building companies from zero (idea) to one (product/market fit). With our venture studio, we partner with entrepreneurs to build SaaS startups that hopefully become growing companies. In addition to my brother and I, we have one other employee.
With over 150 various logins with around 65% of them being shared, we needed a solution to manage logins and another secure notes (account numbers, billing details, etc.). My brother was using LastPass for a couple months as a solo individual. Since LastPass had a family plan, we decided to give it a try.
In order to onboard with LastPass all the rest of our shared logins along with my personal logs, we spent the good part of a half of a day. The main challenge we encountered was trying to understand their sharing functionality. Since the updates from one user to another are not real-time, it was extremely frustrating to use. In today’s modern times of real-time collaboration, we expected when him or I would make an update, it would somewhat quickly be reflected in the other person’s account. We ended up having to refresh the page to get the other’s updates. Each refresh, promoted us login again so we could continue getting everything setup and organized together. Eventually, enough was enough and we explored other solutions.