BetterCloud Features
User on/off Boarding (13)
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Self Service Access requests
Users can request access to an application and be automatically provisioned if they meet policy requirements
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Smart/Automated Provisioning
Automates account/access rights creation, changes and removals for on-premise and cloud apps
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Role Management
Establish roles that create a set of authentication rights for each user in the role
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Policy Management
Enables administrators to create access policies and applies policy controls throughout request and provisioning processes
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Access Termination
Terminate access to multiple applications based on dates
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Approval Workflows
Allow business stake-holders/managers to approve or reject requested changes to access via a defined workflow
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Workflow Management
Create, design and manage workflows for repetitive tasks
Template Management
Create, save, and re-purpose templates for emails, forms, etc.
Application Management
Track, manage and store the applications of potential future members, customers or candidates
Password Management
Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords
Access Management
Control and manage access to company resources
User Maintenance (3)
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Self Service Password Reset
Enables users to reset passwords without administrator interaction. Enforces password policies when resetting.
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Bulk Changes
Change users and permissions in bulk
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Bi-directional Identity Synchronization
Keep identity attributes consistent across applications whether the change is made in the provisioning system or the application
Governance (6)
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Identifies and Alerts for Threats
Alerts administrators when inappropriate access occurs
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Compliance Audits
Proactively audits access rights against policies
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Access Control
Supports LDAP Protocol to enable access control and governance.
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Compliance
Supports compliance with PII, GDPR, HIPPA, PCI, and other regulatory standards.
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Data Visibility
Similifies data identification to increase visibility and management capabilities
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Administration (32)
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Reporting
Standard and customized report creation to ensure appropriate access rights have been assigned
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Ease of set up for target systems
Support for wide variety of cloud and on premise apps to automate provisioning for existing and new applications procured
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APIs
Provides appropriate application interfaces to enable custom integrations for unique business requirements
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Data Management
Administrators can access and organize data related to incidents to produce reports or make data more navigable.
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Incident Logs
Information on each incident is stored in databases for user reference and analytics.
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Reporting
Produces reports detailing trends and vulnerabilities related to bot management and performance.
Workflow Management
Create, design and manage workflows for repetitive tasks
Remediation Management
Identify and orchestrate execution of actions needed to restore systems to optimal conditions
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Configuration Management
Identify component attributes like servers, hardware, software, and manage relationships across all services
Data Storage Management
Manage and store data in a database
Policy Management
Create, manage, and track policies and procedures within an organization
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Web Threat Management
Incident Management
Manage and track all disruptions and incidents
Policy, User, and Role Management
Creates access requirements and standards and establishes user, roles, and access rights.
Approval Workflows
Allows administrators to approve or reject access changes to using defined workflows.
Automated Provisioning
Automates provisioning and deprovisioning to reduce the amount of administrative manual work.
Bulk Changes
Reduces manual administrative work.
Centralized Management
Manages identity information from on-premise and cloud applications.
Self-Service Access Requests
Automatically allows access if users meet policy requirements.
Configurable Workflow
Configure existing workflows to meet your organization's needs
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
User Session Management
Maintain and control user sessions (including session tracking, timeouts and termination) in a web application or system
Password Management
Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords
Workflow Management
Create, design and manage workflows for repetitive tasks
Policy Management
Create, manage, and track policies and procedures within an organization
Access Management
Control and manage access to company resources
Endpoint Management
Track status, assign actions, and control access to systems for devices within the organization
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Reporting and Monitoring
Access pre-built and custom reports to monitor user activity and storage.
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Breadth of Partner Applications
To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product.
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Auditing
Documents access and alterations of the database for analytics and reporting.
Tracking (3)
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Spend Tracking
Provides ability to track and/or map spending on all tools across departments with little to no manual entry.
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SaaS Utilization Tracking
Continuously tracks the number of licenses in use and how often they are being utilized. Tracks usage internally or through integrated applications.
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User Sentiment Tracking
Allows companies the ability to periodically survey users regarding the effectiveness of SaaS applications and their experience using the tools.
Management (3)
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Contract Management
Provides administrative features to renew, track pricing, analyze terms, and outline expiration dates for SaaS contracts.
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Application Catalog
Allows companies to select a wide variety of applications to track and manage.
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Dashboards and Visualizations
Presents information and analytics in a digestible, intuitive, and visually appealing way.
Insights (4)
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Recommendations
Provides recommendations on how to improve your use of existing SaaS tools and recommendations on new SaaS tools
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Spend Forecasting and Optimization
Ability to project spend based on contracts signed. Identifies redundant transactions and unnecessary costs.
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Peer Benchmarking
Facilitates the comparison of your software products, costs, sentiment, and/or utilization to that of peer companies
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Reporting
Creates reports outlining application utilization, cost, user sentiment, and/or functional overlap.
Security (14)
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Encryption
Protects data with within and as it leaves your secure or local network.
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Breach Detection
Provides incident alerts for leaks or breaches and provides capabilities to inform administrators of attacks.
Real-Time Monitoring
Active monitoring of systems, applications, or networks
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Security Automation
Allows administrative control over automated security tasks.
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Application Security
Protects application access and data. Prompts additional authentication for suspicious users.
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Data Protection
Protects informatin stored on premises and in the cloud. Prompts additional authentication for suspicious users.
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Encrypted Storage
Provides some level of encryption of files and data in transit and sensitive information while it lives online.
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Anomoly Detection
Constantly monitors acivity related to user behavior and compares activity to benchmarked patterns.
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Data loss Prevention
Stores data securely either on premise or in an adjacent cloud database to prevent loss of data at rest.
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Policy Enforcement
Allows administrators to set policies for security and data governance.
Role-Based Access Control
Assigns access based on user roles and policy rules.
Threat Detection Alerts
Sends alerts on unauthorized access or app misconfigurations.
Compliance Monitoring
Tracks regulatory compliance across SaaS applications.
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Network Management (1)
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API/Integrations
Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc. with other software applications.
Identity Management (1)
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User Monitoring
Monitors users attempting unauthorized access to databases, applicaitons, and othe network components.
Functionality (32)
Multi-Factor Authentication
Provides support for Multi-Factor authentication, so users are required to provide multiple factors to authenticate.
Single Sign-On
Provides a single access point for users to access multiple cloud products without multiple logins.
BYOD support
Enables users to bring-your-own-device to access company applications.
Password Vault
Stores credentials and passwords in a secure vault. Eliminates hard-coded passwords. Hides passwords from users.
Centralized management
Ensures that credentials are centrally stored (in a secure vault) and when changed, that systems remain connected.
Role-based security
Allows privileges based on roles, such as business unit or other factors.
Live notifications
Configure which events will trigger a notification to prevent privileged access abuse in real-time.
Live session recording & playback
Offers live session recording and playback for compliance and auditing purposes.
Hide passwords
Offers the option to hide passwords when sharing with users, such as contract workers
Temporary, time-limited privilege
Allows for temporary privileges for a defined task or period of time, to reduce the risk of credential abuse.
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Remote Monitoring & Management
Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
Credential Management
Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation
Incident Management
Manage and track all disruptions and incidents
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Network Security
Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources
Multi-Factor Authentication
Request two or more credentials to prove user's identity before granting access to systems
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Contextual search
Offers contextual search functions to understand factors such as file type, sensitivity, user type, location, and other metadata.
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Template algorithms
Has template rules and pattern matching algorithms (PII, PCI, PHI and more)
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Custom algorithms
Offers the option to create custom templates and rules based on department, user type and data type.
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Multiple file and location types
Search multiple file types (images, PDFs, etc.) and repository locations (such as on-premise databases, cloud storage, email servers, websites, etc.)
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Dashboard
Offers a dashboard showing specific location of sensitive data.
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Compliance
Facilitates compliance and enables adherence to common industry regulatory standards such as GDPR, CCPA, HIPAA, PCI DSS, ISO, and others.
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Reporting
Offers reporting functionality.
Data Dictionary Management
Stores definitions of the data elements and their relationships (metadata) and how they are retrieved for the user
Metadata Management
Collect and maintain structured information that describes data or content
Workflow Management
Create, design and manage workflows for repetitive tasks
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
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File and Application Activity
Tracks activities taken on files or in applications, including save, print, or delete actions.
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Trigger Alerts
Sends alerts to administrators when users take insider threat actions .
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Searchable Evidence
Maintains active and historical evidence in a searchable format.
Monitoring (3)
Audit Logging
Provides audit logs for compliance reasons.
Activity Logging
Monitors, records, and logs both real-time and post-event activity.
Anomaly Detection
Detects abnormal user behavior to mitigate risks.
Reporting (3)
Audit log
Creates a comprehnsive log of all activities when utilizing Privileged Access Management Software software.
Reporting
Includes reporting functionality.
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Access Control (4)
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User, Role, and Access Management
Allows administrators to provision access based on the individual user and their role.
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Access Rights
Defines which users have access to the different modules of the software and how.
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User Analytics
Allows for reporting and documentation of individual user behavior and privileges.
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Compliance Monitoring
Monitors data quality and send alerts based on violations or misuse.
App Management (23)
App Usage Monitoring
Tracks SaaS application usage by user, team, and department.
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Custom Workflows
Enables creation of tailored automations for IT and admin tasks.
Shadow IT Discovery
Identifies both sanctioned and unsanctioned SaaS applications in the environment.
Self-Service App Store
Allows employees to request and access approved SaaS applications.
Centralized Management Console
Offers a unified interface for managing licenses, users, and applications.
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Onboarding & Offboarding Automation
Automates workflows for provisioning and deprovisioning user access.
Email Management
Manage, store and organize emails within the system or via third-party apps
Spend Management
Track the amount of money spent on a certain product or with a certain supplier
Inventory Management
Track and manage inventory levels to maintain proper supply
Workflow Management
Create, design and manage workflows for repetitive tasks
SaaS Operations Management
Manage and optimize an organization’s use of SaaS applications.
HR Management
Automates core HR functions such as talent management, employee evaluation and learning management
Contact Management
Manage, organize, and store contact information
Task Management
Create, manage and track all task activities and progression
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Deadline Management
Specify or track the date/time a project, task, etc., is due for completion
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Contract/License Management
Track, store, and access client contracts or licenses
License Management
Track and organize the number of licenses available to the organization
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Vendor Management
Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Renewal Management
Manage and track the renewal process for various services, subscriptions, contracts, or licenses
AI Features (2)
Auto-fill Custom App Details
Populates custom app metadata using AI.
AI Assistant
Provides real-time answers to questions about licenses, apps, and usage.
Spend Management (10)
Budget Tracking
Tracks SaaS application spend against allocated budgets.
Vendor Consolidation Insights
Identifies opportunities to reduce spend by consolidating redundant or overlapping vendors.
Renewal Notifications
Sends alerts for upcoming contract renewals.
AI Contract Parsing
Uses AI to extract line items, auto-renewals, and key terms from SaaS contracts.
Cost Allocation
Assigns SaaS costs to departments, teams, or business units.
Renewal Spend Forecasting
Projects upcoming renewal costs based on contract and license data.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Status Tracking
Track the status over time for a request, process, asset, or transaction
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Budgeting/Forecasting
Create budgets based on historical data and future projections
Agentic AI - Sensitive Data Discovery (5)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Agentic AI - SaaS Spend Management (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - SaaS Management Platforms (SMP) (9)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Accounting Integration
Integrate with a third-party accounting system
Additional Functionality (138)
Secure Data Storage
Securely stores data to prevent data loss or breaches
User Defined Attributes
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Automated Scheduling
Automatically create schedules based on business needs or employee availability and qualifications
Active Directory Integration
Integrates with Active Directory
Secure Login
At least a username and password is required to access the system
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Risk Assessment
Initiate collection and analysis of known risks
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Data Verification
Process of checking different types of data for accuracy to avoid errors or inconsistencies
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Biometrics
Identify or authenticate a person's identity through biological data such as fingerprints or facial patterns.
Security Auditing
Systematic evaluation of the security of a company's overall security system and situation
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Real-Time Data
Receive data and information in real time
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Customizable Reports
Alter the layout and content of reports
Risk Analysis
Analyze potential risks across the organization
Data Visualization
Graphical representation of data
Visual Analytics
Interact with data visualization elements, such as charts and graphs, to drill down into data
Multiple Data Sources
Allows users to manage data from a number of sources
Sensitive Data Identification
Identify sensitive or personal information collected from users
Data Import/Export
Import and export data to and from software applications
Trend Analysis
Review data from past periods to reveal recurring tendencies and predict future performance
Data Transformation
Translate EDI formats into data suitable for use with company applications.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
File Sharing
Public or private sharing of digital files such as documents, audio/video, images, and more
API
Application programming interface that allows for integration with other systems/databases
Customizable Reports
Alter the layout and content of reports
Dashboard Creation
Creation and customization of dashboards
Forecasting
Form predictions based on past and present data/trends
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Self Service Data Preparation
Access, combine, transform, and store data without the help of an IT department
Data Connectors
Connect to big data sources
Data Mapping
Track the management and flow of data throughout the organization
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Data Extraction
Automatically retrieve and pull information from documents, websites, images, data sets, and other sources
Activity Tracking
Track and document all activities across devices, networks, and other systems
Data Cleansing
Removes data that is incomplete, inaccurate, or irrelevant from a dataset
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Publishing/Sharing
Share pre-configured sets of data organized and presented in a specific manner with the organization
Data Synchronization
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Big Data Analytics
Examine large amounts of data to uncover hidden patterns, correlations, and other insights
Ad hoc Query
One-off queries made on an as-needed basis
Data Modeling
Conceptual model of how data items relate to each other
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Personally Identifiable Information Protection
Prevent unauthorized access to personally identifiable information
Data Discovery
Discover and connect variety of data sources to the application for analysis
Behavior Tracking
Track visitors'/audience's responses across web pages and other optimized content
Remote Wipe
Remotely delete data from devices without needing physical access
Risk Analysis
Analyze potential risks across the organization
Insider Threat Protection
Prevent malicious actions by individuals connected to the organization, such as current and past employees, contractors, or associates
Anti Virus
Prevents, detects and removes malware
Whitelisting/Blacklisting
Control system access and/or deliverability for applications and email addresses
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Watermarking
Add a digital mark to show ownership of an image, video, document, etc.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Security Auditing
Systematic evaluation of the security of a company's overall security system and situation
API
Application programming interface that allows for integration with other systems/databases
Ransomware Protection
Protects systems from ransomware attacks and mitigates attack risks
Multi-Factor Authentication
Request two or more credentials to prove user's identity before granting access to systems
Automatic Backup
Data is backed up automatically to prevent data loss
Multi-Device Support
Support multiple types of devices
Compliance Tracking
Track and report regulatory data to either internal management or external stakeholders
Real-Time Analytics
Analyze and gain insights into data in real-time
Secure Data Storage
Securely stores data to prevent data loss or breaches
Data Recovery
Ability to restore deleted, hidden, or lost data from an email server/system
Activity Tracking
Track and document all activities across devices, networks, and other systems
External Storage Device Blocking
Restrict data transfer to and from external storage systems such as USB and disk drives
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
File Quarantining
Isolate suspicious files to prevent harm to computer systems
Disaster Recovery
Plan and implement business continuity measures in case of unforeseen events
Intellectual Property Protection
The process of discovering content on the web that is same or similar to logos, trademarks or other proprietary content
Alerts/Escalation
System alerts about the need to escalate an issue or request
Risk Assessment
Initiate collection and analysis of known risks
Sensitive Data Identification
Identify sensitive or personal information collected from users
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Risk Alerts
Notifying as a warning or reminder of a potential or imminent hazard
Data Classification
Grouping log entries based on similar attributes.
Data Replication
Process of copying and storing data in more than one site or node
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
File Transfer
Move files across different systems or networks
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Role-Based Permissions
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Security Auditing
Systematic evaluation of the security of a company's overall security system and situation
Activity Tracking
Track and document all activities across devices, networks, and other systems
Data Verification
Process of checking different types of data for accuracy to avoid errors or inconsistencies
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Secure Data Storage
Securely stores data to prevent data loss or breaches
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Behavioral Analytics
Track and analyse user behavior within a system or network
Application Access Control
Define levels of authorization for access to specific applications
Multiple User Accounts
Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
PCI Compliance
Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
API
Application programming interface that allows for integration with other systems/databases
User Activity Monitoring
Device Auto Discovery
Automatically scan the network for devices and take pre-defined actions upon discovery
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Network Monitoring
Tracks and makes accessible data on the health of servers and other network components.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Threat Intelligence
Information to prevent, understand and identify cyber threats
Real-Time Data
Receive data and information in real time
Spend Analysis
Review and uncover trends in spending activity
Transaction History
Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Usage Tracking/Analytics
Track and interpret metrics on the usage of company resources
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Member Accounts
Accounts held by members of an organization
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Onboarding
Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
Customizable Branding
Add customized logos and colors to align with company branding
Data Visualization
Graphical representation of data
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Single Sign On
Allow users to access multiple services after entering their login credentials once
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Real-Time Analytics
Analyze and gain insights into data in real-time
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Customizable Reports
Alter the layout and content of reports
API
Application programming interface that allows for integration with other systems/databases


