Sprout Social Reviews & Product Details

I love how simple and fast it is to push out content using Sprout Social. I find it incredibly valuable that I can push out an article or video to multiple social media accounts simultaneously, which significantly saves time. This efficiency allows us to focus our efforts on other critical areas of work. Furthermore, I appreciate the convenience of having everything centralized on one platform. Previously, we had to manage postings natively across multiple platforms like Twitter, Facebook, Instagram, and YouTube, which was quite cumbersome. Sprout Social has streamlined our workflow by allowing us to manage all our social media content from a single site. The initial setup was very simple, especially with a training session, and it was easy for us to get up to speed quickly. I also find great satisfaction in recommending Sprout Social to others, as evidenced by my high likelihood rating of 9 out of 10. Overall, it's an excellent tool for anyone needing to efficiently manage and disseminate content across multiple platforms. Review collected by and hosted on G2.com.

I am frustrated when there are site-wide outages or bugs with Sprout Social, even though they usually get fixed quickly. It feels intimidating to learn everything the platform offers due to the vast number of features, especially when I'm trying to push out content quickly. Additionally, the issue of private messages sometimes disappearing or not appearing in chronological order is problematic. I really wish Sprout Social had the capability to toggle monetization on for YouTube directly, as we currently have to use YouTube natively for this, which is inconvenient. Review collected by and hosted on G2.com.

I greatly appreciate how user-friendly Sprout Social is, which makes managing social media tasks efficient and straightforward. It excels in facilitating collaboration within my team, simplifying the process of working with many team members. The reports feature stands out with its clarity and ease of understanding, enabling me to comprehend social media metrics quickly. Community management is significantly streamlined through the inbox feature, offering a clear and concise way to manage interactions. Additionally, the workflows provided by Sprout Social enhance collaboration by making it incredibly easy to coordinate tasks among team members. Review collected by and hosted on G2.com.

I find it inconvenient that not all content can be posted via Sprout Social without requiring push notifications. Additionally, the current lack of access to music libraries for adding to videos limits my creative options. Another area for improvement is the AI functionality—it would be beneficial if it could be trained to write content that aligns with the brand's voice. Furthermore, the listening setup feels cumbersome, and an AI assistant to streamline this process would be a significant improvement. Review collected by and hosted on G2.com.

I really like how easy Sprout Social makes it to handle everything in one place. Scheduling posts, checking messages, and tracking performance all feel super organized and smooth. The analytics are clear and actually useful, which helps a lot when I need to report results. I also love how simple it is to collaborate with my team — it keeps everyone on the same page without endless back-and-forths. Review collected by and hosted on G2.com.

It’s honestly a great tool, but it can get a bit pricey, especially for smaller teams. Some of the reports take a while to load, and I wish there were more options to customize the data view. The mobile app works fine, but it could be a little more flexible for editing or scheduling posts on the go. Review collected by and hosted on G2.com.

I’ve been using Sprout Social for over 15 years, starting when I worked at a social media agency and continuing through the past decade running my own. It’s been one of the most reliable and intuitive platforms I’ve used for managing multiple clients, scheduling content, and reporting on performance. The interface is clean, the customer support has always been responsive, and the reporting tools make it easy to showcase value to clients. Review collected by and hosted on G2.com.

The past couple of years I’ve noticed what seem like increasing discrepancies in Meta analytics data, particularly when comparing Sprout’s numbers to native platform insights. It’s not a dealbreaker, but it does make campaign reporting a little more complicated. Also, I am NOT convinced that "best posting times" is accurate in any sense. It would be great to see some real data to back that up. Review collected by and hosted on G2.com.

I love the layout and the ease of using the system. I've been using Sprout Social for at least a decade via numerous clients. It's always been my go-to scheduler. Review collected by and hosted on G2.com.

I do not like getting notifications that a post failed when it actually went through.

I wish you could type in the time you want to schedule a post instead of having to scroll to find the exact time.

When I schedule posts on numerous platforms at once, they sometimes are scheduled as different posts. Then if I have to make an edit, I have to make the edit numerous times. Review collected by and hosted on G2.com.

I appreciate Sprout Social's ease of scheduling, making content planning effortless. The data insights are readily accessible, offering valuable information for informed decision-making. I love their amazing customer service, which is prompt and helpful, quickly addressing any problems or questions I might have. The platform is user-friendly with a wealth of features and insights, enhancing my overall experience. I value their frequent updates that incorporate customer feedback, ensuring that the platform continues to evolve and improve. Additionally, the tool that identifies popular times to post is incredibly useful, as is the capability to manage a wide variety of accounts efficiently. The onboarding process was also straightforward, which made getting started with Sprout Social a breeze. Review collected by and hosted on G2.com.

I find it challenging that Sprout Social does not allow scheduling photos on YouTube. Additionally, the platform lacks integration with podcast platforms for scheduling purposes. The absence of features like auto reposts and auto comments is also problematic for my workflow. Review collected by and hosted on G2.com.

Sprout Social has been an excellent tool for managing our social platforms. What I like best is how clean and intuitive the interface is—everything from scheduling posts to checking analytics feels smooth and straightforward. The reporting features are especially impressive, giving clear insights that help us understand what’s working and where we can improve.

It also keeps everything organized in one place, making teamwork and communication so much easier. Overall, Sprout Social has been a reliable and efficient platform that really supports our workflow. Highly recommended. Review collected by and hosted on G2.com.

Honestly, I don’t have anything to dislike about Sprout Social. Everything has been running smoothly, and the features work exactly as expected. It’s been a really solid and reliable tool for our needs. Review collected by and hosted on G2.com.

I really like how easy Sprout Social is to use - everything feels well organised and intuitive. Scheduling posts across different platforms is simple, and it saves a huge amount of time. The analytics are another highlight; they’re clear, detailed, and genuinely useful for understanding what’s working. It’s also great for teamwork - you can plan, review, and approve content all in one place without endless email chains. Overall, it just makes managing social media feel more streamlined and less stressful. Review collected by and hosted on G2.com.

Honestly, there’s not much to dislike! It can be a bit expensive compared to some other tools, especially for smaller teams. But overall, the positives far outweigh the negatives - it’s a really solid platform. Review collected by and hosted on G2.com.

I love how Sprout Social helps us streamline our process, allowing our team to respond faster to customer concerns. The organized platform, especially with the Smart Inbox, makes our job easier by centralizing customer interactions in one place. This feature is a significant time-saver and has a huge impact on our team's productivity. I also appreciate the insights provided through the data and tagging features, which allow us to see trends and recurring issues in customer concerns. Furthermore, the initial setup of Sprout Social was clear, easy, and user-friendly, which added to the smooth experience of integrating it into our workflow. These features collectively make Sprout Social a top-tier choice, one I am likely to recommend highly. Review collected by and hosted on G2.com.

I dislike that the reporting dashboard in Sprout Social could be more customizable to fit our specific customer metrics. This limitation makes it challenging to tailor reports to our precise needs. Review collected by and hosted on G2.com.

I like how user-friendly Sprout Social is while also being incredibly capable. It offers everything from basic scheduling to detailed analytics and even sentiment monitoring, all in one place. The platform’s all-in-one solution significantly simplifies my workflow by bridging multiple social media platforms and accounts, saving me considerable time. The ability to schedule social media posts across four different brands and report analytics and best times to post in a centralized location stands out as a key benefit. Overall, I find Sprout Social to be both very powerful and approachable, which is a rare combination. Review collected by and hosted on G2.com.

I find that profiles get disconnected occasionally, particularly with LinkedIn, which is quite frequent. This could be more of a LinkedIn issue than a Sprout Social one, but it still impacts my experience. Additionally, setting up Instagram is frustrating because I cannot simply log into a standard Instagram account; it must be a Business account connected to Facebook. This requirement makes it difficult to connect Instagram accounts, which is annoying. Review collected by and hosted on G2.com.