Sprout Social Reviews & Product Details

Sprout has different facets that aid all marketing team members from reporting to publishing that provides support and insight into your social channels. It is easy to onboard and start the same day. It is port of my daily tools. I especially appreciate the addition of the app monitoring capabilities. Review collected by and hosted on G2.com.

I wish there was something that I didnt like! I think the one piece missing is the ability to better sort folders for larger organizations and get a clearer cut org structure. Review collected by and hosted on G2.com.

I think the reporting feature in Sprout Social is absolutely unmatched. I've used other social scheduling tools, and they do not offer the same level of reporting that Sprout Social provides. This makes the reporting capabilities amazing for me, allowing more effective data sharing with my C-suite compared to any other social media tool. Additionally, the setup was super easy, which is great for new team members. Review collected by and hosted on G2.com.

I wish that there were more options for scheduling YouTube videos via Sprout Social. I feel that Sprout could do a better job of integrating video scheduling for YouTube, which would allow you to fill in all of the information that you could fill in on YouTube when uploading a video there natively. Review collected by and hosted on G2.com.

I like how intuitive and organized the platform is—it makes it easy to manage multiple accounts, schedule content, and monitor engagement all in one place. The reporting tools are also super helpful for pulling quick insights to share with stakeholders. Review collected by and hosted on G2.com.

I wish the platform allowed for more customization in reports and had deeper analytics for newer platforms like Threads, TikTok, and Bluesky. Sometimes the approval workflows can also feel a bit clunky for larger teams. Review collected by and hosted on G2.com.

I find the platform very easy to customize and fit your specific needs as an organization. Sprout Social does a great job at making it easy and simple to create custom reporting dashboard, calendars, inboxes, etc. While they make it easy and simple to setup they still offer very detailed customization that can be filtered and alternated in very granular ways. Review collected by and hosted on G2.com.

I think that Sprout Social doesn't have the most easy to use AI features and this is something that can be improved on. AI could be more intuitive to creating custom listening dashboards, analyzing these dashboards, pulling our top level insights, etc. I also think that the integration with Employee Advocacy is not the best. You cannot edit/interact with all the capabilities of Employee Advocacy within the Sprout Social platform. This makes it difficult to access all elements of the platform in a single setting. Review collected by and hosted on G2.com.

The ability to geotarget video content organically, meaning we are able to offer targeted posting to clients, without having to use ad spend where it may not be necessary. The smart inbox feature that allows us to moderate a client's entire social catalogue in one place, and report comments without having to enter the network itself. Being able to schedule all platforms at once, and edit content to tailor to each platform all in one place. Have unlimited account connections without needing to upgrade my plan. The reporting feature integrating with AI, so I am able to ask for a tailored report without having to manually select what it is I am looking for. It's integration with 3rd party platforms, making content creation easier. The ability to reach out to support via email or chat. Mobile app that lets me look at posts from my phone without needing to use the desktop version for quick scheduling options. Once the video has uploaded, it will immediately schedule quickly, unlike other platforms which take time on upload and saving. Review collected by and hosted on G2.com.

The cost is quite a lot more than other platforms, and there are limited advantages that make it the best option. You would need a very specific feature, to make paying the price worthwhile, and even then, it is slightly eye watering. The mobile app does not allow for individual platform edits, which is very inconvenient, when things need to be changed cross platform. Despite the advanced features of sprout, you are unable to upload custom thumbnails to TikTok, which other much cheaper services allow you to do. This is causing issues amongst my clients, and ultimately leads me to feel like I am wasting my time creating these assets, when they are only effective across Instagram. Review collected by and hosted on G2.com.

I love being able to load videos directly into Sprout, the al features that help us with alt text and scheduling out posts! Review collected by and hosted on G2.com.

I dislike the hefty expense for nonprofits, although there is a discount for nonprofits. But for many grassroots nonprofits, Sprout would be out of their budget. Review collected by and hosted on G2.com.

I love how simple it is to use. I have been using it for a few years now and it has made my life as a social media manager so much easier. Now that they've done it where I can schedule all my posts for all my platforms at once, has been a game changer! Whenever I have a question, I reach out to their support and get a response quickly. It's very easy for anyone to use and I love that all of the accounts that I run can be added. This is my right hand man during my work day, I use it all day every day. Review collected by and hosted on G2.com.

Nothing at the moment, my use for it is fairly simple so I can do all that I need right through the platform. Review collected by and hosted on G2.com.

What I like best about Sprout Social is being able to manage social media across multiple locations in one place. The approval workflow allows our club teams to submit content while Marketing maintains brand consistency. The Smart Inbox helps organize messages and comments, and I especially like the Campaigns feature for coordinating promotions across locations. Review collected by and hosted on G2.com.

I don’t have any dislikes at this time. Sprout Social has been a great fit for our team and supports our needs across multiple locations. Review collected by and hosted on G2.com.

The analytics and reports help the most when it comes to understanding the performance of each post, and it allows us to have a strategic plan behind everything we publish to target our audience. Another extremely helpful tool is the product’s intelligence that lets us share one post across all social media platforms, along with the ability to schedule posts in advance. Review collected by and hosted on G2.com.

I’m not sure yet if I dislike anything about Sprout. The only thing I’ve struggled with so far is making changes to a post after it’s already been published. I’d really appreciate a feature that lets me edit the post directly from Sprout. Review collected by and hosted on G2.com.

Scheduling for over 100 profiles every month is as seamless as it could be. The interface makes it very helpful and scannable when there's a lot of publishing taking place. I review the data and analytics every single month, I like the views it gives me and how I can filter to exactly the kind of data I need to see. Review collected by and hosted on G2.com.

When I create a draft for multiple profiles and come back to it later, the draft shows up as separate cards that I need to edit rather than editing the post in the same window. Many failed posts without reason. Review collected by and hosted on G2.com.