--- title: Yelp Guest Manager Reviews meta_title: 'Yelp Guest Manager Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 47 reviews by the users' company size, role or industry to find out how Yelp Guest Manager works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 47 scale: '5' date_modified: '2026-07-12' parent_category: name: Reservation url: https://www.g2.com/categories/reservation --- # Yelp Guest Manager Reviews **Vendor:** Yelp for Business Owners **Category:** [Restaurant Reservations Software](https://www.g2.com/categories/restaurant-reservations) **Average Rating:** 4.2/5.0 **Total Reviews:** 47 ## About Yelp Guest Manager Yelp Guest Manager helps restaurants manage all of their front-of-house operations across the entire dining experience through one fully integrated solution — by bringing together Yelp Waitlist, Reservations, Kiosk, Takeout, Table Management, online brand building and more into one product. Yelp Guest Manager combines Yelp’s high-intent diner network with powerful solutions that simplify and streamline restaurant operations from takeout and delivery orders to dine-in seating. With the new Reserve with Google integration, restaurants can now make their tables available on both Yelp and Google to reach more guests. ## Yelp Guest Manager Reviews ### 1. A grat way to repond to customer feeback **Rating:** 5.0/5.0 stars **Reviewed by:** Marina W. | Customer Service Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** October 09, 2025 **What do you like best about Yelp Guest Manager?** Makes it easy to reply and edit reviews. **What do you dislike about Yelp Guest Manager?** I haven't found a downside yet. Works well for our business. **What problems is Yelp Guest Manager solving and how is that benefiting you?** We can update our business hours and reply to customers reviews, good or bad. ### 2. Owner **Rating:** 2.5/5.0 stars **Reviewed by:** Sunny C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2024 **What do you like best about Yelp Guest Manager?** Monthly is set for a fix number. Much cheaper than OpenTable. **What do you dislike about Yelp Guest Manager?** Not as popular as open table. Not brought load customers. **What problems is Yelp Guest Manager solving and how is that benefiting you?** Not a good customer servers. If they don't know the answer. They just hang up the phone. ### 3. Simple and easy to use. Doesn’t over Complicate **Rating:** 4.0/5.0 stars **Reviewed by:** Tyler A. | FOH Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2022 **What do you like best about Yelp Guest Manager?** Its popularity. People are familiar and use it often **What do you dislike about Yelp Guest Manager?** Getting help from or contacting the company was hard **What problems is Yelp Guest Manager solving and how is that benefiting you?** It has a call ahead program that people liked. ### 4. Mediocre platform with inaccuracies **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** December 02, 2021 **What do you like best about Yelp Guest Manager?** I like that a platform like Yelp exists. It can be inconvenient to call different restaurants because often, the staff is too busy for phone calls. With Yelp, I can search through menus and availabilities quickly and independently. **What do you dislike about Yelp Guest Manager?** Yelp Reservations can be outdated. The menus are not always updated, so as a customer, I am often surprised to see vastly different menus. Secondly, the wait times for a reservation are not consistent with actual wait times. Wrong wait times are frustrating, mainly when workers have limited lunch hours. I see bigger and smaller parties seated before my guests and me, even though they checked in after me. **What problems is Yelp Guest Manager solving and how is that benefiting you?** The most significant benefit is saving time to place a reservation. The process is seamless and as efficient as competing platforms. Yelp Reservations allows me to scope out places to conduct lunch or dinner meetings, so overall, it is a valuable tool to use. ### 5. Avid Yelp User Review **Rating:** 5.0/5.0 stars **Reviewed by:** Briana W. | Peer Support Specialist - ADAPT , Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2021 **What do you like best about Yelp Guest Manager?** I loved how easy it is for me tl find a restaurant and make a table reservation. Also I love that it's international. **What do you dislike about Yelp Guest Manager?** Honestly, I just wish that more people and more places used the tool because it would make it so much easier. **Recommendations to others considering Yelp Guest Manager:** Use it. **What problems is Yelp Guest Manager solving and how is that benefiting you?** It cuts out the middle man of making reservations. I don't have to call and wait for a host, I can just make the reservation and show up. ### 6. Reservations **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2021 **What do you like best about Yelp Guest Manager?** I like that Yelp has integrated reservations for some restaurants. Super easy to use and much better than calling or just showing up. **What do you dislike about Yelp Guest Manager?** I dislike that there are only a few restaurants that allow for Yelp reservations. **Recommendations to others considering Yelp Guest Manager:** Use this service if the restaurant you want to go to offers it. **What problems is Yelp Guest Manager solving and how is that benefiting you?** I use Yelp Reservations to reserve times at restaurants online. We use this while traveling fo work and intown. ### 7. Love Yelp **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2020 **What do you like best about Yelp Guest Manager?** I use Yelp for making reading/ writing reviews and reservations.. so easy to use **What do you dislike about Yelp Guest Manager?** I personally haven’t had any issues when using it **Recommendations to others considering Yelp Guest Manager:** N/A **What problems is Yelp Guest Manager solving and how is that benefiting you?** Makes it so easy, fast and convenient! Specially if I don’t have time to actually call the restaurant to make and check reservations! ### 8. Busy Restaurant **Rating:** 4.0/5.0 stars **Reviewed by:** Stephanie B. | General Manager **Reviewed Date:** February 17, 2021 **What do you like best about Yelp Guest Manager?** Works call ahead walk in and reservations into the active wait **What do you dislike about Yelp Guest Manager?** We are so high volume it stops predicting the wait accurately **What problems is Yelp Guest Manager solving and how is that benefiting you?** Helps managing the wait ### 9. Helpful App, Needs Minor Improvements **Rating:** 3.5/5.0 stars **Reviewed by:** Jayelynn W. | Store Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2019 **What do you like best about Yelp Guest Manager?** It's easy to use and train staff on. The biggest time constraint is creating your layout; once you're past that then it's smooth sailing. We didn't use the guest side of the app where they can put themselves on the list prior to their arrival. Once guests arrived at the brewery, we would add them onto the list, they'd receive a text message that they were added, and another when their table was ready. **What do you dislike about Yelp Guest Manager?** If reception was spotty, folks wouldn't receive the text messages. To help alleviate this, we would add notes in with the phone number with their name, description, etc. That way would do a quick lap around the waiting area in case they didn't receive the text. Also, a fellow taproom had issues with two hostess stands. Customer Support wasn't the greatest in trying to customize responses. For example, if a guests wanted to sit on the dog friendly patio, they wanted to send a text letting guests know to head to the patio hostess stand and then other to say the front. We eventually got it figured out, but it would have gone more smoothly if Customer Support had been more responsible. **Recommendations to others considering Yelp Guest Manager:** It's a great way to keep your wait times and host staff organized. If you use the guest feature where they can put themselves on the wait list, it gives guests the power to decide if they want to wait that long or go someplace else. It made a huge difference, not only in the flow of the Taproom, but also with guest expectations. **What problems is Yelp Guest Manager solving and how is that benefiting you?** When the text messaging works, it helps not only keep us more organized, but allows the hosts to be more proactive, helpful to guests, and help clear tables when needed. ### 10. Make Restaurant Reservations Fast **Rating:** 5.0/5.0 stars **Reviewed by:** Julie R. | Communications Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2019 **What do you like best about Yelp Guest Manager?** You can search for a restaurant using a variety of filters: location, price, type of food, etc. They even show photos, reviews and a location map. **What do you dislike about Yelp Guest Manager?** I like everything about this service. It's very easy to use and provides detailed information. **Recommendations to others considering Yelp Guest Manager:** Use this service! Make reservations with confidence that you've chosen the right place. **What problems is Yelp Guest Manager solving and how is that benefiting you?** Sometimes you need to schedule a lunch meeting with a new or potential client in another city that you're not very familiar with. Yelp Reservations gives you all of the information to make a good choice when choosing a restaurant for those meetings. ### 11. "Yelp Reservations Review" **Rating:** 5.0/5.0 stars **Reviewed by:** Donna H. | Restaurant Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 12, 2019 **What do you like best about Yelp Guest Manager?** Reservation Yelp is an amazing project that enables your clients to put in a request without calling or go to your site. It keeps all reservations sorted out just as contact information's. It's anything but difficult to utilize. Exchanging around reservation times requires no exertion by any means. Following calendars is basic and to the point. I like that it enables a passage for individuals to compose audits and sends updates. **What do you dislike about Yelp Guest Manager?** I appreciate everything about this administration and haven't run over any abhorrence. **Recommendations to others considering Yelp Guest Manager:** It's an easy to use program and a great way to make sure you fill up your restaurant. It's possible to make a reservation within seconds. **What problems is Yelp Guest Manager solving and how is that benefiting you?** We're using Yelp Reservations to provide reservation services for our customers. We can now easy keep track of our customers review and make immediate corrections were need to achieve 100% customer satisfaction. It is indeed making life easier for us and our customers too. ### 12. Efficient and Worthy. **Rating:** 5.0/5.0 stars **Reviewed by:** Carolyn M. | Efficient and Worthy. , Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2018 **What do you like best about Yelp Guest Manager?** Personally, what I liked best about my yelp reservation experience is the fact that I was able to reserve the night before the event. There are times where I am leaving church with my family and we want to look for a restaurant nearby to have lunch in - but many times restaurants seem to have long waits and packed venues. Yelp has helped my family and I find restaurant to dine in quickly and easily. Also, I always plan my birthday celebrations last minute, yelp has helped me book a restaurant for my celebrations in less than 24 hours prior. **What do you dislike about Yelp Guest Manager?** Honestly speaking, I’ve never really had any bad experiences with yelp. The customer service is amazing and effective. The reviews are always on point as well. Yelp reservations is something that I will continue to use for every celebration, special event, or last minute lunch dates. **What problems is Yelp Guest Manager solving and how is that benefiting you?** I definitely believe that Yelp reservations are solving helping the business industry by allowing customers to dine in many restaurants without a problem, by providing reservation services. ### 13. A great program for monitoring customer experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin H. | Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2019 **What do you like best about Yelp Guest Manager?** Reservation Yelp is an excellent program that allows your customers to place an order without having to call or go to your website. In our experience, we saw an increase in traffic and revenue, as we added this feature. For us, we manage the storage, and this allows customers to know that when they come, we will wait for them and be able to help them. We like that customers can upload reviews and photos to leave their impression of the restaurant and what they don’t like. **What do you dislike about Yelp Guest Manager?** For us, there are no minuses, everything works fine. **What problems is Yelp Guest Manager solving and how is that benefiting you?** We follow customer reviews and reviews, and if they don’t like something, we correct our mistakes. ### 14. Simple to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2019 **What do you like best about Yelp Guest Manager?** The best part of the app is that you can see your place in line. It really helps to estimate how long you will be waiting. It is a very simple interface that is easy to use. It is really convenient that you can make your reservation right from your phone ahead of time. **What do you dislike about Yelp Guest Manager?** It seems like they are moving to combine with Yelp, and I am not sure how that works. I personally don't like Yelp. I would prefer it stay separate, or an option to stay separate. **What problems is Yelp Guest Manager solving and how is that benefiting you?** It is nice that you can plan ahead and make reservations. Being able to to see your spot in line helps. ### 15. Best back pocket trick in the dating game! **Rating:** 4.5/5.0 stars **Reviewed by:** Steezus C. | Animal Health Technician, Research, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2019 **What do you like best about Yelp Guest Manager?** I love how easy and convenient this is! Perfect way to reach the masses and also to be able to deal with the masses! **What do you dislike about Yelp Guest Manager?** Theres no cover fees, no set up fees, and no hidden fees! what's to dislike about it? **Recommendations to others considering Yelp Guest Manager:** No hidden fees, no cover fees, no set up fees! Let Yelp Reservations help you. **What problems is Yelp Guest Manager solving and how is that benefiting you?** Solving the hectic problem of overbooking, and miscommunication. The ever present problem of pleasing the consumer as best as possible. ### 16. Very Convenient for Yelp Users **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2018 **What do you like best about Yelp Guest Manager?** The amazing thing about Yelp reservations is that if I am already on Yelp looking for a restaurant in my area that is typically busy; I can easily find a reservation through the call to action button on the profile page. What I have noticed is that the user experience is really easy and seamless compared to its competitors. My favorite part is that customers receive an email confirmation follow up as a reminder and proof of their reservation . **What do you dislike about Yelp Guest Manager?** I have noticed that since Yelp Reservations is still growing, not a lot of restaurants use it. Many restaurants are still using its competitors and because of this when you search for local restaurants in your area that take reservations due to the lack of use by all restaurants, the program will show you locations that are outside of your local search. I would much rather have less search results appear as options. **Recommendations to others considering Yelp Guest Manager:** It's an easy to use program that works very well with Yelps Advertising program. It is a great way to make sure you fill up your restaurant. **What problems is Yelp Guest Manager solving and how is that benefiting you?** Yelp Reservations is making life easier for all customers and businesses. Prices are more affordable then other competitors and there is more value in the program because it is associated with Yelp. ### 17. Gotta Love It **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2019 **What do you like best about Yelp Guest Manager?** I like the ease of the app and how it tracks so well. **What do you dislike about Yelp Guest Manager?** Every restaurant that I love doesnt use it. **Recommendations to others considering Yelp Guest Manager:** Always check here before visiting your favorite restaurants on busy days **What problems is Yelp Guest Manager solving and how is that benefiting you?** None at the present moment. ### 18. Great experience using NoWait! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2018 **What do you like best about Yelp Guest Manager?** NoWait offers a simple interface, up to date refreshed information and plenty of merchants using the service. NoWait provides the ability to successfully put a name down and arrive at the best possible time to maximize efficiency. **What do you dislike about Yelp Guest Manager?** Not much to dislike. As with anything else I would like to see more merchants using the app and refreshed app updates from time to time. Otherwise, functionality is pretty good. **What problems is Yelp Guest Manager solving and how is that benefiting you?** Time maximization. NoWait eliminates most of the time waiting issues at many merchants. This allows users to avoiding waiting and maximize time and efficiency. ### 19. Accurately Named **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph O. | Mid Market Account Executive, Internet, Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2018 **What do you like best about Yelp Guest Manager?** There's a great breakfast spot I love to go when friends from out of town visit. No with NoWait I get to show off and pretend like I "know a guy" by putting my name in early. **What do you dislike about Yelp Guest Manager?** I just wish they had more choices for the Boston area. **What problems is Yelp Guest Manager solving and how is that benefiting you?** It has been beneficial to get ahead of the long lines that start forming at popular breakfast spots. ### 20. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Celina H. | Food Server, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2018 **What do you like best about Yelp Guest Manager?** It keeps all reservations organized as well as their info and contact info **What do you dislike about Yelp Guest Manager?** I like everything about the systems. Noting bad to report **What problems is Yelp Guest Manager solving and how is that benefiting you?** Organization of reservations and helps pace seating ### 21. You need this for your restaurant **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2019 **What do you like best about Yelp Guest Manager?** Totally helps cut down the actual wait time because guests check in prior to arrival and we are better able to plan accordingly **What do you dislike about Yelp Guest Manager?** Sometimes reservations don't go through even though confirmed on guests end. **What problems is Yelp Guest Manager solving and how is that benefiting you?** Better able to plan staff ### 22. Skip the line! **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly N. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2018 **What do you like best about Yelp Guest Manager?** That yelp helps me save time by not having to wait to be seated **What do you dislike about Yelp Guest Manager?** That I have to download the app to see pictures others have posted **What problems is Yelp Guest Manager solving and how is that benefiting you?** its Very convenient, specially for big parties ### 23. Really easy to use reservation/waitlist system for restaurants. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** May 16, 2018 **What do you like best about Yelp Guest Manager?** I like that it lets users wait where they want, so it doesn't crowd our waiting space. We have an ice cream parlor at the front of our restaurant, and if people are waiting for tables it gets really chaotic and confusing up front. It's really user friendly. **What do you dislike about Yelp Guest Manager?** The app times out very quickly and requires us to log in each time we use it, adding time to the process of adding a customer to the waitlist and sending them on their way. **What problems is Yelp Guest Manager solving and how is that benefiting you?** Seating, reservations, and waitlisting in a small restaurant. ### 24. A basic yet essential part of my job **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2018 **What do you like best about Yelp Guest Manager?** The ability to click and drag without lag on our ipad **What do you dislike about Yelp Guest Manager?** Doesn't make linking duplicate guest contacts a priority. Only occasionally auto adds active table party to server when table is assigned after Would be helpful if, like open table, the system was more accurate about availability **Recommendations to others considering Yelp Guest Manager:** If you rely on Yelp this is a good program and can make things a lot easier for everyone. I don't have a lot of experience with other similar programs so take what i day with a grain of salt. **What problems is Yelp Guest Manager solving and how is that benefiting you?** This software is great for seeing what tables are currently occupied and how long they've been seated. Its also very helpful to see how busy you each servers section is and how many covers they've had throughout the night so we can keep it balanced. ### 25. Yelp is trying to compete with Open Table, but falls short for users. **Rating:** 3.0/5.0 stars **Reviewed by:** Heather B. | Director of Operations and Program Development, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2017 **What do you like best about Yelp Guest Manager?** It's nice to be able to check reviews before making a reservation, and get insider tips-especially when you are entertaining clients or trying to source new restaurants for them. **What do you dislike about Yelp Guest Manager?** The process just doesn't seem to be as easy as Open Table-much easier to make reservations there. It's hard for me to tell sometimes which restaurants do take Yelp reservations, and occasionally I've experienced times when I've made a reservation through Yelp the restaurant cannot seem to find it. I dislike the fact that I am forced to download the app to see full reviews on my phone. **What problems is Yelp Guest Manager solving and how is that benefiting you?** Being prepared when going to a restaurant for the first time with clients-knowing the ins and outs and looking more like an insider is great. It's nice to talk knowledgeably about a place or seem in the know about local restaurants when traveling to different areas. ### 26. I use this for work! It makes things so easy I love it! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2018 **What do you like best about Yelp Guest Manager?** Being able to check people in and let them get ahead in line! **What do you dislike about Yelp Guest Manager?** It will sometime say there’s a wait when there is not. **Recommendations to others considering Yelp Guest Manager:** Denfintly go for it! It easy to use and on super busy day can be useful. **What problems is Yelp Guest Manager solving and how is that benefiting you?** Just makes things flow easier. ### 27. Very easy to use **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Political Organization | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2018 **What do you like best about Yelp Guest Manager?** I like that it is very easy to figure out the program **What do you dislike about Yelp Guest Manager?** I do not like how slow the program works **What problems is Yelp Guest Manager solving and how is that benefiting you?** Time management ### 28. Yelp- Review **Rating:** 5.0/5.0 stars **Reviewed by:** Asim I. R. | Software Support Engineer, Hospitality, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2017 **What do you like best about Yelp Guest Manager?** Ability to post reviews and comments in a simple way **What do you dislike about Yelp Guest Manager?** UI could be improved to make the usage more efficient **Recommendations to others considering Yelp Guest Manager:** Use the trial version to see how you like it. Overall, it is an easy software to use with plenty of potential. Cost side of it is very helpful in making decisions of going live with it or not. **What problems is Yelp Guest Manager solving and how is that benefiting you?** Reservations & House Management System. Helps us to make decisions on other aspects such as having enough labor to support all the reservations for the day. Easier to make schedules in advance as it gives an overall picture of how busy the restaurant may be. ### 29. Simple and convenient = Yelp **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2018 **What do you like best about Yelp Guest Manager?** I think it's smart that the color is red for the interface. Also, I do enjoy that Yelp reservations is intuitive and convenient. It is a necessary evil (I say this because I don't really like technology) **What do you dislike about Yelp Guest Manager?** people are more likely to not notify us of a reservation change. no shows are more likely **Recommendations to others considering Yelp Guest Manager:** got to keep up with the times. it helps to stay relevant to the increasingly techie world **What problems is Yelp Guest Manager solving and how is that benefiting you?** our hostesses can focus on other duties rather than take numerous phone calls for reservations. ### 30. No more waiting long **Rating:** 4.5/5.0 stars **Reviewed by:** Evan W. | Senior Auditor, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2017 **What do you like best about Yelp Guest Manager?** You can put yourself on the waiting list before you get to the restaurants. You can see how many people are in front of you. Tells you if there is a wait at a restaurant. **What do you dislike about Yelp Guest Manager?** Wish there was more restaurants that used it. **Recommendations to others considering Yelp Guest Manager:** Great app to use. **What problems is Yelp Guest Manager solving and how is that benefiting you?** Not having to wait long to eat lunch or dinner. Saves a lot of time. ### 31. Easy to use software **Rating:** 5.0/5.0 stars **Reviewed by:** Adam K. | Executive Director, Hospitality, Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2017 **What do you like best about Yelp Guest Manager?** Simple layout for users, easy to navigate. **What do you dislike about Yelp Guest Manager?** Limited customization relative to some other software options out there, but it allows for easy user recognition of a popular product line (Yelp) **Recommendations to others considering Yelp Guest Manager:** Good 1st step program for evaluating restaurants and other venues for events **What problems is Yelp Guest Manager solving and how is that benefiting you?** Able toview other user experiences to make sure rates that sound too good to be true are not at bad hotels before sending clients and members to bad restaurants (primarily) and hotels ### 32. Good but still at an early stage **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2018 **What do you like best about Yelp Guest Manager?** You can see reviews about the restaurant before making a reservation **What do you dislike about Yelp Guest Manager?** Not many places are enrolled in this system so the options are too few **Recommendations to others considering Yelp Guest Manager:** It’s a good choose since yelp is already popular for finding information about anything **What problems is Yelp Guest Manager solving and how is that benefiting you?** Saves time since you can book in advance. You no longer have to wait in long queues ### 33. Interesting product for integrations **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** October 24, 2017 **What do you like best about Yelp Guest Manager?** I like the focus on restaurant reservations in quite a few markets. Yelp is an established voice/brand in the food industry and provides integrations for easy use. I also appreciate the ability to easily manage and modify reservations if needed. **What do you dislike about Yelp Guest Manager?** I would appreciate further product improvement for scaling to corp users/accounts and stronger account management. Would also appreciate richer content for local food recommendations and food trends to provide more info to users in various markets. **What problems is Yelp Guest Manager solving and how is that benefiting you?** Easy restaurant recommendations and local food recommendations ### 34. Yelp Reservations made easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2017 **What do you like best about Yelp Guest Manager?** The fact that the reservations is easy for the customers **What do you dislike about Yelp Guest Manager?** I liked everything that came with the Yelp **What problems is Yelp Guest Manager solving and how is that benefiting you?** its less time i have to spend with our own systems troubleshooting issues that happen. Gives me more time to complete other tasks ### 35. Easily Accessible! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Program Development | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2017 **What do you like best about Yelp Guest Manager?** It's easy to use and it allows me to make reservations to speak with folks whenever I need to. **What do you dislike about Yelp Guest Manager?** Despite the accessibility, the interface is hard to se. **What problems is Yelp Guest Manager solving and how is that benefiting you?** I'm solving how do I interact with folks on this project and use it for good. ### 36. Good app for review **Rating:** 3.0/5.0 stars **Reviewed by:** Paul J. | Pathways Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** October 03, 2017 **What do you like best about Yelp Guest Manager?** The fact that we can check on people thoughts **What do you dislike about Yelp Guest Manager?** We cant make reservation directly on the app **What problems is Yelp Guest Manager solving and how is that benefiting you?** None ### 37. Yelp review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** October 31, 2017 **What do you like best about Yelp Guest Manager?** Ease of the reviews on one spot. Great brand everyone trusts. **What do you dislike about Yelp Guest Manager?** Users cant access site on their phone without signing up and downloading. This makes users less likely to use. **What problems is Yelp Guest Manager solving and how is that benefiting you?** Reservation system and reviews all in one ### 38. Used as an employee **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Executive Office | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2017 **What do you like best about Yelp Guest Manager?** The ease of use, I can't think of one particular feature over another **What do you dislike about Yelp Guest Manager?** The look of the web page, I don't have many dislikes **What problems is Yelp Guest Manager solving and how is that benefiting you?** knowing what customers are thinking ### 39. Convenient online reservation system embedded inside Yelp app **Rating:** 3.5/5.0 stars **Reviewed by:** Felix L. | Project Engineer, Mechanical or Industrial Engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2016 **What do you like best about Yelp Guest Manager?** It's easy to make a dining reservation on my phone through the Yelp app. The system reminds me of OpenTable which used to be integrated with Yelp. SeatMe is convenient because I use Yelp frequently to look up new restaurants to try and I am able to book the table (or make modifications) within the app. I can make reservations 24/7, which would not be possible if I had to call in to the restaurant to book seats. I also like receiving confirmations by email and getting notifications by text messages. **What do you dislike about Yelp Guest Manager?** Not every restaurant participates in the SeatMe reservation system, and because of that, I've probably only used it a handful of times (and I dine out several times per week). For the cases when SeatMe is not available, I would have to call the restaurant to book a table (the old fashion way) or res. The Seat Me system also lacks an interface/concierge where people can make special requests (send flowers, birthday celebrations, dietary restrictions, preferences in seating location, etc.). **Recommendations to others considering Yelp Guest Manager:** If you like Open Table, you'll also like Seat Me. It's possible to make a reservation within seconds. To the SeatMe developers, I would suggest make room for special requests. **What problems is Yelp Guest Manager solving and how is that benefiting you?** I make online dining reservations through SeatMe and it's confirmed to me electronically through text messages. No more phone calls. ### 40. SeatMe is the hybrid **Rating:** 3.0/5.0 stars **Reviewed by:** Geoffrey G. | CEO, Graphic Design, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2016 **What do you like best about Yelp Guest Manager?** The best thing about SeatMe is: this software is kind of a hybrid (compared to OpenTable and the old school dry-erase method) plus it's part of Yelp, which means you can generate more traffic on your websites or reviews through Yelp. And don't forget the price; it is cheaper than OpenTable. SeatMe has a fixed fee with no additional per cover charge and works on any computer that has web access, not just iPad. (nice) **What do you dislike about Yelp Guest Manager?** Money. Why do you need to pay so much for software like this? It's still too much, $99 per month (for small businesses). The monthly subscription should be based on the number of tables in the restaurant or company using the software. **Recommendations to others considering Yelp Guest Manager:** Give it a try, Seatme has no installation fees, no cover fees, no contracts. **What problems is Yelp Guest Manager solving and how is that benefiting you?** In my case, my wife uses the software in the restaurant where she works as a manager, and I work for the restaurant with all the digital stuff. I could say the benefits of SeatMe are: it is virtually connected to Yelp, so you can make a reservation at the same time you read restaurant reviews and the menu. It's like being in the restaurant without actually being there. It saves a lot of money and time for customers and for the person working at the front door of the restaurant (time is money). ### 41. Love this reservation service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** January 27, 2017 **What do you like best about Yelp Guest Manager?** It's easy to use. Switching around reservation times takes no effort at all. Tracking schedules is simple and to the point. I like that it allows a gateway for people to write reviews and sends reminders after the event has took place. **What do you dislike about Yelp Guest Manager?** I enjoy everything about this service and would recommend. **What problems is Yelp Guest Manager solving and how is that benefiting you?** I am able to keep track of reservations in an easy format. ### 42. Worked great and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** November 08, 2016 **What do you like best about Yelp Guest Manager?** Worked great and easy to use was the best part about this product. **What do you dislike about Yelp Guest Manager?** no cons, sometimes it may be easier to just call and reserve seating? or that the restaurant that you are trying to goto does not have this program **What problems is Yelp Guest Manager solving and how is that benefiting you?** No business problems that I am solving ### 43. Yelp Seat Me Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2016 **What do you like best about Yelp Guest Manager?** This is a easy tool to use when wanting to skip the line and find the best time to go to a certain location. **What do you dislike about Yelp Guest Manager?** Some of the users Yelp has associated themselves with do not have high reviews in regards to using Yelp SeatMe. This is not a negative of Yelp itself, but rather an issue Yelp can use to better clarify how the partnership works. **Recommendations to others considering Yelp Guest Manager:** Use this and find out how it can improve your ease of scheduling meetings. This is great opportunity for your employees to be more productive. **What problems is Yelp Guest Manager solving and how is that benefiting you?** We are solving quickness of meeting times and establishing a more productive workflow. ### 44. Yelp SeatMe for easy dinner reservation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** August 01, 2016 **What do you like best about Yelp Guest Manager?** SeatMe offers a very streamlined interface for managing reservations, waitlists, cancellations, and more. With the growing popularity of Yelp, SeatMe is a must have for any restauranteur. **What do you dislike about Yelp Guest Manager?** I have not found anything tha i dislike about SeatMe. **What problems is Yelp Guest Manager solving and how is that benefiting you?** SeatMe provides increased exposure to potential customers. Resulting in more overall business. It provides your reviewers and potential customers with an easy way to reserve a table. ### 45. SeatMe Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2016 **What do you like best about Yelp Guest Manager?** This is a great tool to increase productivity and schedule meetings in a timely, effective manner. **What do you dislike about Yelp Guest Manager?** Some of the business paired with Yelp do not take kindly to Yelp users ironically enough. So be aware. **What problems is Yelp Guest Manager solving and how is that benefiting you?** We are solving wasted work time on meaningless wait times. ### 46. Great service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2015 **What do you like best about Yelp Guest Manager?** I have used this many times and it is a wonderful service to use. Quick and easy. **What do you dislike about Yelp Guest Manager?** Sometimes it takes a bit long to find. **Recommendations to others considering Yelp Guest Manager:** Use it, you will like it. **What problems is Yelp Guest Manager solving and how is that benefiting you?** Quick way to get table service while entertaining clients ### 47. Great product **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2015 **What do you like best about Yelp Guest Manager?** Really nice functionality for review and use **What do you dislike about Yelp Guest Manager?** Sometimes the map feature does not work properly **What problems is Yelp Guest Manager solving and how is that benefiting you?** i use for personal reasons ## Yelp Guest Manager Discussions - [What is Yelp Guest Manager used for?](https://www.g2.com/discussions/what-is-yelp-guest-manager-used-for) - [What services does yelp provide?](https://www.g2.com/discussions/what-services-does-yelp-provide) - [How do you check your reservations on Yelp?](https://www.g2.com/discussions/how-do-you-check-your-reservations-on-yelp) - [How do you make reservations on Yelp?](https://www.g2.com/discussions/how-do-you-make-reservations-on-yelp) - [View Yelp Guest Manager pricing details and edition comparison](https://www.g2.com/products/yelp-guest-manager/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-16+15%3A35%3A27+-0500&secure%5Bsession_id%5D=b51145e2-3309-4d77-8d94-e772d68a3927&secure%5Btoken%5D=5c783bad159a761b32321a68d8e4356a5332cfce5ac287aea66a28d8459a1264&format=llm_user) ## Yelp Guest Manager Features **Agentic AI - Restaurant Reservations** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction ## Top Yelp Guest Manager Alternatives - [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) - 4.4/5.0 (281 reviews) - [SevenRooms](https://www.g2.com/products/sevenrooms/reviews) - 4.7/5.0 (74 reviews) - [ResyOS](https://www.g2.com/products/resyos/reviews) - 4.1/5.0 (7 reviews)