Sprout Social Features

Reports on the performance of social media posts and campaigns. 4122 reviewers of Sprout Social have provided feedback on this feature.

Allows the creation, management, and scheduling of content to be shared across social media channels. 4113 reviewers of Sprout Social have provided feedback on this feature.

Identifies trends in social media campaigns, such as optimal posting times, to improve performance. 3761 reviewers of Sprout Social have provided feedback on this feature.

Centrally manages social media content and conversations across multiple social channels. This feature was mentioned in 4064 Sprout Social reviews.

Allows for categorizing or grouping individual posts to streamline social media marketing campaigns. 2852 reviewers of Sprout Social have provided feedback on this feature.

Based on 2450 Sprout Social reviews. Monitor hashtags, their trends, and analytics across all social media platforms

Based on 3153 Sprout Social reviews. Allows user flexibility into manipulating and digging deeper into the data that is provided through the tool.

Allows users to export reports from the product into an .xsl, .csv, or .pdf file. 3218 reviewers of Sprout Social have provided feedback on this feature.

Allows marketer to add, track, and measure a multitude of social media accounts. 3059 reviewers of Sprout Social have provided feedback on this feature.

Based on 2932 Sprout Social reviews. Gathers and compares social data from competitors to help keep tabs on competition and benchmark progess in the social sphere.

Analyzes and illustrates follower information such as demographics, location, interests, etc. 3116 reviewers of Sprout Social have provided feedback on this feature.

Tracks how much engagement (views, likes, favorites, retweets, comments, etc.) each piece of content receives to highlight which types of content resonate best with the target audience. 3280 reviewers of Sprout Social have provided feedback on this feature.

As reported in 2571 Sprout Social reviews. Tracks and measures the success of paid advertising initiatives run on social media sites.

Based on 2579 Sprout Social reviews. Ties social activity to business results such as leads, conversions, and sales.

Analyzes the performance of hashtags and identifies popular or trending hashtags. This feature was mentioned in 2338 Sprout Social reviews.

As reported in 2275 Sprout Social reviews. Uses AI to accurately assess the sentiment of social media content based on keywords and phrases.

Based on 1436 Sprout Social reviews. Scours various channels for brand mentions to proactively seek reparative communications.

Based on 1224 Sprout Social reviews. Creates and assigns support tickets, scheduling them in a timely manner.

Based on 990 Sprout Social reviews. Allows administrators to create templated responses to frequently asked questions.

Connects employees with customers through a social media solution. 1484 reviewers of Sprout Social have provided feedback on this feature.

Provides opportunity for customers to give feedback through a survey. This feature was mentioned in 1112 Sprout Social reviews.

Enables administrators to create customized reports reflecting customer satisfaction. This feature was mentioned in 1407 Sprout Social reviews.

As reported in 3099 Sprout Social reviews. Enables users to visualize all scheduled social campaigns and content in a timeline or calendar.

Based on 2889 Sprout Social reviews. Allows users to upload and publish brand content from a shared library.

Based on 2943 Sprout Social reviews. Collects all customer messages and inquiries from multiple social channels and delivers them to a unified inbox.

Based on 2837 Sprout Social reviews. Automates the content approval process to ensure social posts are approved by managers or clients before publishing.

Allows administrators to assign permissions for different users or teams to access certain platform features. This feature was mentioned in 2950 Sprout Social reviews.

Measure campaigns, brands, and products for quantitative metrics such as conversation volume, when conversations are happening, and your brand's share of voice. 1881 reviewers of Sprout Social have provided feedback on this feature.

As reported in 1420 Sprout Social reviews. Identifies who is talking about your brand along with their influence over social communities.

Monitors social media channels for brand mentions and reports on the quality and quantity of conversations about a brand or product. 1184 reviewers of Sprout Social have provided feedback on this feature.

Provides features for monitoring multiple keywords, topics, or hashtags, with the ability to increase the number of terms being tracked. 1171 reviewers of Sprout Social have provided feedback on this feature.

Based on 1142 Sprout Social reviews. Identifies and analyzes trends in topics, hashtags, or audiences to help brands anticipate changes in consumer attitudes.

As reported in 1170 Sprout Social reviews. Allows users to monitor conversations about competitors and measure performance against them.

Determines whether mentions of your brand are positive, negative or neutral. 1188 reviewers of Sprout Social have provided feedback on this feature.

Access custom reports and dashboards to measure social activity and engagement opportunities. Allows users to export data and graphs into various formats. This feature was mentioned in 1941 Sprout Social reviews.

Based on 1207 Sprout Social reviews. Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise.

Based on 1111 Sprout Social reviews. Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group social listening data.

Based on 847 Sprout Social reviews. Allows users to generate text based on a text prompt.

As reported in 836 Sprout Social reviews. Condenses long documents or text into a brief summary.

Capability to perform complex tasks without constant human input This feature was mentioned in 1039 Sprout Social reviews.

Ability to break down and plan multi-step processes This feature was mentioned in 1030 Sprout Social reviews.

Based on 1026 Sprout Social reviews. Works across multiple software systems or databases

As reported in 1022 Sprout Social reviews. Improves performance based on feedback and experience

Engages in human-like conversation for task delegation This feature was mentioned in 1014 Sprout Social reviews.

As reported in 1015 Sprout Social reviews. Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives 1011 reviewers of Sprout Social have provided feedback on this feature.

As reported in 871 Sprout Social reviews. Capability to perform complex tasks without constant human input

Works across multiple software systems or databases This feature was mentioned in 864 Sprout Social reviews.

Improves performance based on feedback and experience 856 reviewers of Sprout Social have provided feedback on this feature.

Based on 862 Sprout Social reviews. Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives 862 reviewers of Sprout Social have provided feedback on this feature.

Capability to perform complex tasks without constant human input This feature was mentioned in 376 Sprout Social reviews.

Works across multiple software systems or databases This feature was mentioned in 374 Sprout Social reviews.

Based on 377 Sprout Social reviews. Improves performance based on feedback and experience

Based on 375 Sprout Social reviews. Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives This feature was mentioned in 375 Sprout Social reviews.