Sprout Social Features

As reported in 4149 Sprout Social reviews. Reports on the performance of social media posts and campaigns.

Based on 4140 Sprout Social reviews. Allows the creation, management, and scheduling of content to be shared across social media channels.

Identifies trends in social media campaigns, such as optimal posting times, to improve performance. 3785 reviewers of Sprout Social have provided feedback on this feature.

Centrally manages social media content and conversations across multiple social channels. This feature was mentioned in 4089 Sprout Social reviews.

As reported in 2876 Sprout Social reviews. Allows for categorizing or grouping individual posts to streamline social media marketing campaigns.

Monitor hashtags, their trends, and analytics across all social media platforms 2474 reviewers of Sprout Social have provided feedback on this feature.

Allows user flexibility into manipulating and digging deeper into the data that is provided through the tool. This feature was mentioned in 3179 Sprout Social reviews.

Allows users to export reports from the product into an .xsl, .csv, or .pdf file. This feature was mentioned in 3244 Sprout Social reviews.

As reported in 3085 Sprout Social reviews. Allows marketer to add, track, and measure a multitude of social media accounts.

As reported in 2956 Sprout Social reviews. Gathers and compares social data from competitors to help keep tabs on competition and benchmark progess in the social sphere.

As reported in 3141 Sprout Social reviews. Analyzes and illustrates follower information such as demographics, location, interests, etc.

Based on 3306 Sprout Social reviews. Tracks how much engagement (views, likes, favorites, retweets, comments, etc.) each piece of content receives to highlight which types of content resonate best with the target audience.

As reported in 2595 Sprout Social reviews. Tracks and measures the success of paid advertising initiatives run on social media sites.

Based on 2602 Sprout Social reviews. Ties social activity to business results such as leads, conversions, and sales.

Analyzes the performance of hashtags and identifies popular or trending hashtags. This feature was mentioned in 2361 Sprout Social reviews.

Uses AI to accurately assess the sentiment of social media content based on keywords and phrases. This feature was mentioned in 2299 Sprout Social reviews.

Based on 1449 Sprout Social reviews. Scours various channels for brand mentions to proactively seek reparative communications.

Creates and assigns support tickets, scheduling them in a timely manner. 1236 reviewers of Sprout Social have provided feedback on this feature.

Based on 1003 Sprout Social reviews. Allows administrators to create templated responses to frequently asked questions.

Connects employees with customers through a social media solution. This feature was mentioned in 1498 Sprout Social reviews.

As reported in 1124 Sprout Social reviews. Provides opportunity for customers to give feedback through a survey.

Enables administrators to create customized reports reflecting customer satisfaction. 1420 reviewers of Sprout Social have provided feedback on this feature.

Enables users to visualize all scheduled social campaigns and content in a timeline or calendar. This feature was mentioned in 3125 Sprout Social reviews.

As reported in 2913 Sprout Social reviews. Allows users to upload and publish brand content from a shared library.

Based on 2967 Sprout Social reviews. Collects all customer messages and inquiries from multiple social channels and delivers them to a unified inbox.

As reported in 2860 Sprout Social reviews. Automates the content approval process to ensure social posts are approved by managers or clients before publishing.

As reported in 2975 Sprout Social reviews. Allows administrators to assign permissions for different users or teams to access certain platform features.

As reported in 1894 Sprout Social reviews. Measure campaigns, brands, and products for quantitative metrics such as conversation volume, when conversations are happening, and your brand's share of voice.

Identifies who is talking about your brand along with their influence over social communities. This feature was mentioned in 1431 Sprout Social reviews.

Based on 1198 Sprout Social reviews. Monitors social media channels for brand mentions and reports on the quality and quantity of conversations about a brand or product.

Based on 1183 Sprout Social reviews. Provides features for monitoring multiple keywords, topics, or hashtags, with the ability to increase the number of terms being tracked.

As reported in 1155 Sprout Social reviews. Identifies and analyzes trends in topics, hashtags, or audiences to help brands anticipate changes in consumer attitudes.

As reported in 1182 Sprout Social reviews. Allows users to monitor conversations about competitors and measure performance against them.

Based on 1200 Sprout Social reviews. Determines whether mentions of your brand are positive, negative or neutral.

Access custom reports and dashboards to measure social activity and engagement opportunities. Allows users to export data and graphs into various formats. This feature was mentioned in 1953 Sprout Social reviews.

Based on 1219 Sprout Social reviews. Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise.

As reported in 1124 Sprout Social reviews. Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group social listening data.

Based on 859 Sprout Social reviews. Allows users to generate text based on a text prompt.

As reported in 848 Sprout Social reviews. Condenses long documents or text into a brief summary.

Capability to perform complex tasks without constant human input 1062 reviewers of Sprout Social have provided feedback on this feature.

Based on 1052 Sprout Social reviews. Ability to break down and plan multi-step processes

Works across multiple software systems or databases 1049 reviewers of Sprout Social have provided feedback on this feature.

Improves performance based on feedback and experience 1044 reviewers of Sprout Social have provided feedback on this feature.

Engages in human-like conversation for task delegation 1035 reviewers of Sprout Social have provided feedback on this feature.

As reported in 1036 Sprout Social reviews. Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives This feature was mentioned in 1032 Sprout Social reviews.

As reported in 893 Sprout Social reviews. Capability to perform complex tasks without constant human input

Based on 886 Sprout Social reviews. Works across multiple software systems or databases

As reported in 878 Sprout Social reviews. Improves performance based on feedback and experience

As reported in 884 Sprout Social reviews. Anticipates needs and offers suggestions without prompting

Based on 885 Sprout Social reviews. Makes informed choices based on available data and objectives

Based on 387 Sprout Social reviews. Capability to perform complex tasks without constant human input

Based on 385 Sprout Social reviews. Works across multiple software systems or databases

Improves performance based on feedback and experience 388 reviewers of Sprout Social have provided feedback on this feature.

Anticipates needs and offers suggestions without prompting 386 reviewers of Sprout Social have provided feedback on this feature.

As reported in 386 Sprout Social reviews. Makes informed choices based on available data and objectives