1. [Home](https://www.g2.com/) 2. ... 3. [Social Media Suites](https://www.g2.com/categories/social-media-suites) 4. [Sprout Social Discussions](https://www.g2.com/products/sprout-social/discuss) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69b30a63e937e0011b28ca1d8af3f30d/sprout-social.png "Product Avatar Image") ![Reward for good Sprout Social reviews](https://images.g2crowd.com/uploads/medal/image/1000491/b5087357df3e69828ddcbb325f375eeb.svg "Reward for good Sprout Social reviews") ](/products/sprout-social/reviews) [ Sprout Social ](/products/sprout-social/reviews) (6,874)4.4/5 Sprout Social is a comprehensive social intelligence solution designed to turn insights into action to drive smarter, faster business impact. The AI-Powered Social Intelligence platform caters to tens of thousands of organizations, from small businesses to large enterprises, enabling them to harness the power of social media to enhance their brand presence and drive strategic decision-making. Sprout Social offers a suite of solutions for marketing teams, social media managers, communications executives, customer care teams, data and analytics experts and business leaders to optimize their strategies with critical social insights. With its user-friendly interface and robust capabilities, Sprout Social is particularly beneficial for teams looking to deliver predictive media intelligence, full-funnel social optimization, scalable social support, and authentic brand amplification. Powered by Trellis, our agentic AI, Sprout reveals hidden patterns and sharpens every social insight into a clear picture of where to take your strategy next. Key capabilities of Sprout Social include advanced publishing, social customer care, social listening and in-depth analytics. Publishing allows users to schedule and manage posts across Facebook, Instagram, Bluesky, LinkedIn, and more, ensuring consistent messaging and team collaboration to maximize audience reach. Social customer care allows businesses to power scalable and secure care workflows to drive customer satisfaction. Social Listening enables businesses to monitor conversations and trends relevant to their industry, providing valuable insights into customer sentiment and preferences. Analytics offers comprehensive reports that help users measure the effectiveness of their social media campaigns, track engagement metrics, and identify opportunities for improvement. The platform is underpinned by enterprise-grade security, compliance, and permissions, built for the largest, most complex organizations in the world and an extensive ecosystem of integrations and APIs to weave Social Intelligence into the tools your teams already use. Together, these products operationalize intelligence across your entire workflow, ensuring your organization moves on data rather than just collecting it. Built for rapid deployment and immediate adoption, Sprout eliminates the months of configuration required by traditional suites, allowing you to turn social signals into business action on day one. Overall, Sprout Social serves as a vital tool for businesses aiming to leverage social media insights for strategic growth. Its combination of intuitive design, collaborative features, and powerful analytics positions it as a key player in the social intelligence landscape, helping organizations to connect with their audiences more effectively and drive meaningful business outcomes. With 3,500+ reviews and a #1 placement in 60+ G2 reports, Sprout Social is a platform that is trusted by companies like Atlassian, Canva and HP. Show More * * * ### 527 Discussions ### 548 Participants ### 56.0 Nps Score Already have Sprout Social? ### All Sprout Social Discussions Search Most CommentedMost HelpfulCommon QuestionsNewest All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments FilterFilter Filter byExpand/Collapse Sort by Most Commented Most Helpful Common Questions Newest Filter by All Discussions Discussions with Comments Common Questions Discussions without Comments ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 4 years ago More Options - [ # Is Sprout Social legit? ](/discussions/is-sprout-social-legit) Is Sprout Social legit? [ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ Social Media Analytics Software ](https://www.g2.com/tags/social-media-analytics-software)[ Social Media Suites ](https://www.g2.com/tags/social-media-suites)[ Social Media Management Software ](https://www.g2.com/tags/social-media-management-software) [ Social Media Listening Tools ](https://www.g2.com/tags/social-media-listening-tools)[ Hashtag Monitoring Software ](https://www.g2.com/tags/hashtag-monitoring-software) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 4 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Sprout+Social+questions+and+get+answers+from+expert+users+in+our+Sprout+Social+Discussions+section.&title=Sprout+Social+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Sprout+Social+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Sprout+Social+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss%0aAsk+Sprout+Social+questions+and+get+answers+from+expert+users+in+our+Sprout+Social+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Sprout+Social+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss%0aAsk+Sprout+Social+questions+and+get+answers+from+expert+users+in+our+Sprout+Social+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 2 years ago More Options - [ # How are marketers and businesses utilizing Sprout Social for managing their social media strategies? ](/discussions/how-are-marketers-and-businesses-utilizing-sprout-social-for-managing-their-social-media-strategies) How are marketers and businesses utilizing Sprout Social for managing their social media strategies? [ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ Social Media Analytics Software ](https://www.g2.com/tags/social-media-analytics-software)[ Social Media Suites ](https://www.g2.com/tags/social-media-suites)[ Social Media Management Tools ](https://www.g2.com/tags/social-media-management-tools) [ Social Media Listening Tools ](https://www.g2.com/tags/social-media-listening-tools) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Sprout+Social+questions+and+get+answers+from+expert+users+in+our+Sprout+Social+Discussions+section.&title=Sprout+Social+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Sprout+Social+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Sprout+Social+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss%0aAsk+Sprout+Social+questions+and+get+answers+from+expert+users+in+our+Sprout+Social+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Sprout+Social+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss%0aAsk+Sprout+Social+questions+and+get+answers+from+expert+users+in+our+Sprout+Social+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 3 years ago More Options - [ # What is Sprout Social used for? ](/discussions/what-is-sprout-social-used-for) What is Sprout Social used for? [ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ Social Media Analytics Software ](https://www.g2.com/tags/social-media-analytics-software)[ Social Media Suites ](https://www.g2.com/tags/social-media-suites)[ Social Media Management Tools ](https://www.g2.com/tags/social-media-management-tools) [ social media monitoring tools ](https://www.g2.com/tags/social-media-monitoring-tools)[ Hashtag Monitoring Software ](https://www.g2.com/tags/hashtag-monitoring-software) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Sprout+Social+questions+and+get+answers+from+expert+users+in+our+Sprout+Social+Discussions+section.&title=Sprout+Social+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Sprout+Social+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Sprout+Social+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss%0aAsk+Sprout+Social+questions+and+get+answers+from+expert+users+in+our+Sprout+Social+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Sprout+Social+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss%0aAsk+Sprout+Social+questions+and+get+answers+from+expert+users+in+our+Sprout+Social+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • almost 4 years ago More Options - [ # Does Sprout Social have a free plan? ](/discussions/does-sprout-social-have-a-free-plan) Does Sprout Social have a free plan? [ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ Social Media Analytics Software ](https://www.g2.com/tags/social-media-analytics-software)[ Social Media Suites ](https://www.g2.com/tags/social-media-suites)[ Social Media Management Software ](https://www.g2.com/tags/social-media-management-software) [ Social Media Listening Tools ](https://www.g2.com/tags/social-media-listening-tools)[ Hashtag Monitoring Software ](https://www.g2.com/tags/hashtag-monitoring-software) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 3 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Sprout+Social+questions+and+get+answers+from+expert+users+in+our+Sprout+Social+Discussions+section.&title=Sprout+Social+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Sprout+Social+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Sprout+Social+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss%0aAsk+Sprout+Social+questions+and+get+answers+from+expert+users+in+our+Sprout+Social+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Sprout+Social+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss%0aAsk+Sprout+Social+questions+and+get+answers+from+expert+users+in+our+Sprout+Social+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • over 4 years ago More Options - [ # What can sprout social do? ](/discussions/what-can-sprout-social-do) What can sprout social do? [ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ Social Media Analytics Software ](https://www.g2.com/tags/social-media-analytics-software)[ Social Media Suites ](https://www.g2.com/tags/social-media-suites)[ Social Media Management Software ](https://www.g2.com/tags/social-media-management-software) [ Social Media Listening Tools ](https://www.g2.com/tags/social-media-listening-tools)[ Hashtag Monitoring Software ](https://www.g2.com/tags/hashtag-monitoring-software) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Sprout+Social+questions+and+get+answers+from+expert+users+in+our+Sprout+Social+Discussions+section.&title=Sprout+Social+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Sprout+Social+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Sprout+Social+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss%0aAsk+Sprout+Social+questions+and+get+answers+from+expert+users+in+our+Sprout+Social+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Sprout+Social+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss%0aAsk+Sprout+Social+questions+and+get+answers+from+expert+users+in+our+Sprout+Social+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") MS Loading... [Mackenzie S.](https://www.g2.com/users/01dfdaf1-2897-4d25-a7a2-f5ead2c898da "Mackenzie S.") • almost 6 years ago More Options - [ # Does anyone have input on how they've used Sprout to improve their business? I'd love to hear what "tricks" other people have found! ](/discussions/34047-does-anyone-have-input-on-how-they-ve-used-sprout-to-improve-their-business-i-d-love-to-hear-what-tricks-other-people-have-found) Tips and tricks wanted! [ Hashtag Monitoring Software ](https://www.g2.com/tags/hashtag-monitoring-software)[ Social Media Listening Tools ](https://www.g2.com/tags/social-media-listening-tools)[ Social Media Management Software ](https://www.g2.com/tags/social-media-management-software)[ Social Media Suites ](https://www.g2.com/tags/social-media-suites) [ Social Media Analytics Software ](https://www.g2.com/tags/social-media-analytics-software)[ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Sprout+Social+questions+and+get+answers+from+expert+users+in+our+Sprout+Social+Discussions+section.&title=Sprout+Social+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Sprout+Social+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Sprout+Social+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss%0aAsk+Sprout+Social+questions+and+get+answers+from+expert+users+in+our+Sprout+Social+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Sprout+Social+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss%0aAsk+Sprout+Social+questions+and+get+answers+from+expert+users+in+our+Sprout+Social+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") JM Loading... [Jaime M.](https://www.g2.com/users/8392596c-55a4-4081-a2c5-69badde66210 "Jaime M.") • about 7 years ago Owner Owner More Options - [ # Do other people have trouble getting the tag feature to drop down and work? ](/discussions/15652-do-other-people-have-trouble-getting-the-tag-feature-to-drop-down-and-work) Sometimes nothing happen when I type and it take several tries to activate the @ tag. [ Hashtag Monitoring Software ](https://www.g2.com/tags/hashtag-monitoring-software)[ Social Media Listening Tools ](https://www.g2.com/tags/social-media-listening-tools)[ Social Media Management Software ](https://www.g2.com/tags/social-media-management-software)[ Social Media Suites ](https://www.g2.com/tags/social-media-suites) [ Social Media Analytics Software ](https://www.g2.com/tags/social-media-analytics-software)[ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 2 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Sprout+Social+questions+and+get+answers+from+expert+users+in+our+Sprout+Social+Discussions+section.&title=Sprout+Social+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Sprout+Social+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Sprout+Social+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss%0aAsk+Sprout+Social+questions+and+get+answers+from+expert+users+in+our+Sprout+Social+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Sprout+Social+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss%0aAsk+Sprout+Social+questions+and+get+answers+from+expert+users+in+our+Sprout+Social+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Julia A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julia A.") JA Loading... [Julia A.](https://www.g2.com/users/b7865206-8977-4b5b-8865-9a9551d8d17c "Julia A.") • 2 months ago Director of data strategy Director of data strategy More Options - [ # Sprout Social support: intuitive design, but how do you avoid slow handoffs between agents? ](/discussions/sprout-social-support-intuitive-design-but-how-do-you-avoid-slow-handoffs-between-agents) I found Sprout Social’s design intuitive and the customer service agents were nice, but my issue took several days to resolve and I was moved between 3 to 4 different agents. On the plus side, I’m getting raw data and different metrics than I could get in Sprinklr, which feels like better data... [Read more](/discussions/sprout-social-support-intuitive-design-but-how-do-you-avoid-slow-handoffs-between-agents) [ Social Media Management Tools ](https://www.g2.com/tags/social-media-management-tools)[ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ Social Media Analytics Software ](https://www.g2.com/tags/social-media-analytics-software) * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Sprout+Social+questions+and+get+answers+from+expert+users+in+our+Sprout+Social+Discussions+section.&title=Sprout+Social+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Sprout+Social+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Sprout+Social+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss%0aAsk+Sprout+Social+questions+and+get+answers+from+expert+users+in+our+Sprout+Social+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Sprout+Social+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss%0aAsk+Sprout+Social+questions+and+get+answers+from+expert+users+in+our+Sprout+Social+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Donna T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Donna T.") DT Loading... [Donna T.](https://www.g2.com/users/423f301d-7776-4bb7-9cdb-843d27c2d400 "Donna T.") • 12 months ago Sales & Marketing Sales & Marketing More Options - [ # Google My Business ](/discussions/google-my-business) When do you think we can post to Google My Business. So many of the smaller platforms offer this. [ Social Media Suites ](https://www.g2.com/tags/social-media-suites)[ Social Media Listening Tools ](https://www.g2.com/tags/social-media-listening-tools)[ Social Media Management Tools ](https://www.g2.com/tags/social-media-management-tools)[ Social Media Analytics Software ](https://www.g2.com/tags/social-media-analytics-software) [ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 1 Comment [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Sprout+Social+questions+and+get+answers+from+expert+users+in+our+Sprout+Social+Discussions+section.&title=Sprout+Social+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Sprout+Social+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Sprout+Social+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss%0aAsk+Sprout+Social+questions+and+get+answers+from+expert+users+in+our+Sprout+Social+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Sprout+Social+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss%0aAsk+Sprout+Social+questions+and+get+answers+from+expert+users+in+our+Sprout+Social+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G2 Verified User • over 3 years ago More Options - [ # Does this company offer collab options? ](/discussions/does-this-company-offer-collab-options) Does this company offer collab on IG reel options? [ Social Customer Service Software ](https://www.g2.com/tags/social-customer-service-software)[ Social Media Analytics Software ](https://www.g2.com/tags/social-media-analytics-software)[ Social Media Suites ](https://www.g2.com/tags/social-media-suites)[ Social Media Management Software ](https://www.g2.com/tags/social-media-management-software) [ Social Media Listening Tools ](https://www.g2.com/tags/social-media-listening-tools)[ Hashtag Monitoring Software ](https://www.g2.com/tags/hashtag-monitoring-software) Show More * * * (true)\<0\>0\>Upvotes (false) * * * 0 Comments [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Sprout+Social+questions+and+get+answers+from+expert+users+in+our+Sprout+Social+Discussions+section.&title=Sprout+Social+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=Sprout+Social+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Sprout+Social+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss%0aAsk+Sprout+Social+questions+and+get+answers+from+expert+users+in+our+Sprout+Social+Discussions+section.) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Sprout+Social+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss%0aAsk+Sprout+Social+questions+and+get+answers+from+expert+users+in+our+Sprout+Social+Discussions+section.) ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link") - ‹ Prev ‹ Prev - 1 - [2](/products/sprout-social/discuss?page=2) - [3](/products/sprout-social/discuss?page=3) - [4](/products/sprout-social/discuss?page=4) - [Next › Next ›](/products/sprout-social/discuss?page=2) ## Start a New Software Discussion Have a software question? Get answers from real users and experts [Start A Discussion](/products/sprout-social/discussions/new) * * * ![Product Avatar Image](https://images.g2crowd.com/uploads/product/hd_favicon/23c97f84483973fc952fc0ce526a9227/sprout-social.svg "Product Avatar Image") ### Have you used Sprout Social before? Answer a few questions to help the Sprout Social community [ Yes ](javascript:void(0))[ Yes ](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fsprout-social%2Fdiscuss%3Fsmall_ask%3Dsprout-social) No ## Top Contributors in Sprout Social 1 ![Rachael S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rachael S.") RS Loading... ### [Rachael S.](https://www.g2.com/users/bd1b3af6-9f65-4f0f-ab77-977c7e1ef570 "Rachael S.") Social Media Manager 22 pts 2 ![Jodie A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jodie A.") JA Loading... ### [Jodie A.](https://www.g2.com/users/3728f357-2bd4-4b6a-a4e2-add1a65f105e "Jodie A.") Digital Communications Manager 2 pts 3 ![Eileen C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eileen C.") EC Loading... ### [Eileen C.](https://www.g2.com/users/e80e2c7e-eb71-4ea7-9f94-5c84505a1ea5 "Eileen C.") Community Member 2 pts 4 ![Román E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Román E.") RE Loading... ### [Román E.](https://www.g2.com/users/5c293bbc-3bd1-4871-a0d4-e564b1761902 "Román E.") Digital Marketing & Communication Consultant 2 pts 5 ![Donna T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Donna T.") DT Loading... ### [Donna T.](https://www.g2.com/users/423f301d-7776-4bb7-9cdb-843d27c2d400 "Donna T.") Co-Founder 2 pts