Sprout Social Reviews & Product Details

It's a well integrated platform for social media management! We love the ability to schedule out posts well in advance using the calendar scheduler tool. Review collected by and hosted on G2.com.

The mobile app is not as user friendly as the desktop option. When editing details like targeting audience on Facebook - it's much easier to navigate on a desktop device. Review collected by and hosted on G2.com.

I like the intuitive nature of Sprout. It is very easy to play social post and keep organization within my team. As a Director, I rely on the reporting feature the most and I am able to easily sort the data and get a customized report based on my needs. Review collected by and hosted on G2.com.

It is one of the pricier options, but a good product is delivered. Review collected by and hosted on G2.com.

- Very user-friendly interface.

- The training support covering all the tools

- The detailed options for tagging and categorizing campaigns and messages

- The ability to interact and publish directly from Sprout, and the ability to view posts and interactions on the native platforms.

- It’s also great that so many social media accounts can be connected to Sprout. Review collected by and hosted on G2.com.

- Maybe not enough AI tools built in, such as an AI agent that automatically replies to comments.

- Keyword monitoring is only available on X and could be expanded to other social media platforms.

- Reports only track posts published through Sprout and don’t include posts published directly on the native platforms. Review collected by and hosted on G2.com.

Easy to use features like duplicating posts and viewing competitors. Review collected by and hosted on G2.com.

I don't love the fact that you still can't post 20 photos to Instagram carousels from the desktop. Review collected by and hosted on G2.com.

I like that there is a posting calendar to see everything posted, the analytics that can be shared with my team, and being able to schedule stories Review collected by and hosted on G2.com.

I don't like the API integration limitations, but that's not their fault. I find myself using Meta to schedule more often because I can't use certain features I need on sprout Review collected by and hosted on G2.com.

Asset library, calendar for posting, customer service integration, and analytics. Review collected by and hosted on G2.com.

The lack of AI integrations to analyze consumer sentiment from comments adn direct messages. It would be great if I could select a series of social posts and use AI to comb through the comments to determine the overall sentiment. Review collected by and hosted on G2.com.

I love that Sprout makes it easier to manage multiple social media accounts in one centralized place. Having everything in one place saves me time and keeps me organized, especially when planning and scheduling content out in advance. Review collected by and hosted on G2.com.

I wish Sprout would expand on some of the Instagram engagement features - For example, liking comments and mentions in posts directly from Sprout instead of having to switch over to the Instagram app. Review collected by and hosted on G2.com.

I like that Sprout Social brings all our social media platforms together in one place, making it easier to plan, schedule and manage content efficiently. The analytics and reporting tools are especially helpful for tracking performance, understanding audience engagement and using data to inform future content strategies. Review collected by and hosted on G2.com.

Some features can feel a little limiting when trying to customize content for each platform, and the reporting tools can take extra time to navigate when comparing metrics across channels. I would also like more flexibility with scheduling and publishing options, especially for platform-specific features. Review collected by and hosted on G2.com.

I like how easy it is to go back and forth between different calendars and how you can organize the social accounts per calendar. It is so helpful in terms of scheduling. Review collected by and hosted on G2.com.

I don't like how we can only "like" comments. I enjoy using the heart or the light bulb reaction when I check LinkedIn engagement and feel like the "like" button is so impersonal. When will that be updated? Review collected by and hosted on G2.com.

I like using Sprout Social for everything social media and marketing. The analytics and scheduling features are particularly valuable to me because they help minimize my time dedicated to social media tasks and give me peace of mind knowing all my posts are tracked in one place. The initial setup was easy, which made getting started a breeze. Review collected by and hosted on G2.com.

I wish Sprout Social allowed more than one user on an account without charging extra, maybe up to 3 users. Review collected by and hosted on G2.com.