Products

Unbabel’s Language Operations platform blends advanced artificial intelligence with humans in the loop, for fast, efficient, high-quality translations that get smarter over time.

Aisera’s products are AiseraGPT, AI Copilot, AI Search and AiseraLLMs which are built on the AI Experience (AIX) platform that serves as an enterprise Generative AI stack for organizations to buy or build solutions. Aisera solutions deliver human-like interactions while providing contextually rich conversations that boost workforce productivity. Aisera’s AIX platform with pre-trained domain-specific LLMs is customizable to customer data, such that enterprises can get better accuracy, lower hallu

Retention Hero is your trusted partner in boosting customer retention. Let us help you close the loop to a customer-centric journey. Transform one-time buyers into lifelong brand advocates.

Continu is a learning management and communication platform for modern teams.

Recapped enables sales professionals to easily create professional deal pages that impress buyers, guide them through the sales cycle, and track their engagement. Increase customer engagement with your sales content and collaborate effectively with key stakeholders. Replace countless email threads with beautiful centralized hub that recap your entire conversation, set clear next steps, and loop in every decision maker.

Meiro is a composable, privacy-first Customer Data Platform designed for both marketing and IT teams, balancing the delivery of consistent, personalized experiences with uncompromised security and data control.

eDesk centralizes your support into one manageable location. Native integrations and smart features ensure that customer, product, order and shipping details are matched with incoming communications. Dynamic dashboards give you instant visibility on any aspect of your performance.

evamX is a real-time customer engagement platform designed to help businesses create personalized, context-aware journeys across digital and offline channels. With its no-code scenario designer, AI-powered decisioning, and advanced stream analytics, evamX enables marketing, CX, and digital teams to act instantly on customer behavior and data. Whether it’s triggering next-best actions, sending relevant offers, or managing omnichannel campaigns, evamX empowers enterprises to boost engagement, incr

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into cons

Agentic workflow platform for complex CX. From dynamic scripting and agent assist to self-service deflection, optimize FCR with safe, guardrailed AI.

Observe.AI is the Conversation Intelligence Platform for Contact Centers that uncovers insights from 100% of customer interactions to maximize frontline team performance and drive outcomes across the business, from more sales to higher retention and better compliance.

Adobe Real-Time Customer Data Platform (CDP is a comprehensive solution designed to unify cross-channel data into real-time customer and account profiles, enabling personalized experiences at scale. By integrating data from various online and offline sources, it provides a holistic view of each customer, facilitating timely and relevant interactions across all touchpoints. Key Features and Functionality: - Unified Profiles: Consolidates known and pseudonymous customer data from multiple chann

Headquartered in Singapore, SimpleWorks Group operates through two key companies - SimpleWorks Business Solutions Pte Ltd and SimpleWorks Solutions Pvt Ltd, based in Nagpur, India. An ISO 27001:2013 & ISO 9001:2015 certified organization, SimpleWorks excels in delivering robust CRM and AI-based solutions specifically designed to serve the needs of mid-sized to large enterprises spanning the Asia Pacific, Middle East, and North Africa. Our unique Omnichannel CX platform is trusted by marquee

Hornbill Service Manager is a cloud-based Collaborative IT Service Management solution

Speed up customer satisfaction management process by bringing all the real-time social messages into one place.

GrowthLoop is a Compound Marketing Engine that drives compound growth by accelerating the marketing cycle, using Agentic AI powered by your enterprise cloud data. Growth Agents propose audiences and journeys, and activate campaigns across channels, streamlining execution and continuously analyzing performance data to make suggestions for campaign optimization.

AIssist.io, the world’s leading multi-agent and multi-task AI, provides full-cycle automation tailored to your business, automating 70%+ workload so that your team can better focus on scaling your success. AIssist.io works in your agent platform, functions as human and collaborates with the team, promising no friction only acceleration.

Splunk is a software platform for machine data that enables customers to gain real-time Operational Intelligence.

Puzzel's cloud-based contact centre encompasses leading mobile messaging and mobile payments to deliver a flexible and customisable customer interaction platform to meet the needs of today's omni-channel and mobile environments.

AI powered customer support over Email, Tickets, Chat, Social and Voice. Resolve over 80% queries in an automated manner, improve resolution times by over 90%, reduce costs by over 30%.