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Puzzel

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149 reviews
  • 1 profiles
  • 14 categories
Average star rating
4.6
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Puzzel Reviews

Review Filters
Profile Name
Star Rating
112
33
2
1
1
JI
Josh I.
03/24/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

CRM Integration Shines, Needs Better Communication

I like the CRM integration on Puzzel CX Platform which has significantly reduced our lead handling time. I'm also impressed with the AI aspects that help in maximizing the potential for our work rate.
Verified User in Retail
UR
Verified User in Retail
03/24/2026
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Boosted Request Handling, But Attachment Search Needs Improvement

Puzzel has improved efficiency in handling our customers' requests
Marcel D.
MD
Marcel D.
03/24/2026
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Translated Using AI

Efficient and Responsive, But Implementation Speed Can Improve

What I like most is that Puzzel CX Platform really thinks along and does something with the feedback we give. It helps with proper implementation and also has clear, straightforward reports.

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HQ Location:
Alna District, Oslo

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What is Puzzel?

Puzzel's customer-centric CX ecosystem helps organisations like yours deliver efficient and delightful interactions. Every time.

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