It captures incoming tickets within our active queues very quickly. Draft mode is useful in the way that I don’t need to start writing answers for standard questions from the beginning. It is just sitting quietly, generating a proper response based on our documentation and saving me a ton of time on typing.

I use Aissist.io to handle lead qualifications for my agency. It starts the conversation, asks the right questions, and figures out whether they are a good fit before I ever get involved. It saves me time by filtering out unqualified leads upfront, so I only spend time on leads that are actually worth pursuing. By the time a lead reaches me, Aissist.io has already done the groundwork, and I go into every conversation fully prepared. The initial setup was easy, and I would definitely recommend Aissist.io to a friend or colleague.

Our community reaches out about everything from travel perks to reservations and concierge-style requests, so conversations rarely follow a clean script. I liked that the platform could adapt without making interactions feel stiff or transactional, which is important for a membership-based experience