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Zingtree

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81 reviews
  • 1 profiles
  • 6 categories
Average star rating
4.5
Serving customers since
2020
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Star Rating

56
21
3
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1

Zingtree Reviews

Review Filters
Profile Name
Star Rating
56
21
3
0
1
Miguel P.
MP
Miguel P.
10/21/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

The right support for a non-standard implementation

Zingtree has proven to be a valuable asset, primarily due to its integration with Zendesk, our ticketing system. The global team that guided us through both the sales and implementation phases was knowledgeable and approachable, demonstrating a sound ability to tailor their approach to our specific context and technical proficiency. We consistently received prompt and expert support for all our inquiries. After a relatively short learning curve, we found the tool straightforward to use and suited to handle our complex needs. We are eager for the upcoming automation and AI features in our roadmap, which we anticipate will further enhance our operational efficiency.
Liza S.
LS
Liza S.
Global Operations Manager at CallCore Media, Inc.
08/29/2025
Validated Reviewer
Review source: G2 invite
Incentivized Review

Zingtree review

The ability to add hooks in between pages in order to dynamically move to pages based on answers.
BC
Ben C.
08/26/2025
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review

Great service and great people

Still nice people and great service. Can be great depending on what you are trying to do with it.

About

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HQ Location:
Palo Alto, US

Social

@zingtree

What is Zingtree?

Zingtree is the Agentic Orchestration platform for complex CX. Zingtree’s no-code, enterprise-grade workflow automation empowers CX, support, and operations leaders across 400 organizations and 50+ countries to safely automate and resolve even the most challenging contact center requests. Our deterministic AI guardrail approach is trusted by industry leaders such as Sony, Allianz, Experian, and Optum to deliver 30-40% increases in customer satisfaction (CSAT), First Contact Resolution (FCR), and revenue, all with full confidence that every action and answer is right.

Details

Year Founded
2020