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Birdeye

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3,896 reviews
  • 1 profiles
  • 22 categories
Average star rating
4.7
#1 in 27 categories
Grid® leader
Serving customers since
2012
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Birdeye

3,896 reviews

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.

Profile Name

Star Rating

3370
453
45
8
20

Birdeye Reviews

Review Filters
Profile Name
Star Rating
3370
453
45
8
20
Taylor P.
TP
Taylor P.
03/05/2026
Validated Reviewer
Verified Current User
Review source: Organic

Great Product for Reviews Online Presence

We really like how easy Birdeye is to use, especially for managing and responding to reviews. The ability to push consistent business information across multiple websites is also a major value for us. Birdeye’s customer service has been excellent, and they consistently work to make sure things are done correctly. Overall, the platform brings together ease of use, strong support, and several genuinely useful features. We had it up and running in about two weeks, and we use Birdeye every day.
PT
Priyanka T.
Software Engineer
03/02/2026
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Total Reputation Command Mastering Local Listing & Patient Engagement with Birdeye Unified Dashboard

The most impact full part of Birdeye is the absolute control it gives us over our digital footprint through the online listing dashboard. I love that I can manage our presence on everything from Google and Facebook down to more neech sites like yellow pages goes green and MapQuest all from one Central tab. The visual confirmation that our status is life across these directory gives me total piece of mind that our patients can find accurate information for our Coppell location.
EA
Erika A.
02/27/2026
Validated Reviewer
Review source: Organic

Boosts SEO But Needs Better Integration Support

I like Birdeye's SEO capabilities and the ability to do Google reviews. The fact that a Google review goes onto my business Google profile and improves SEO rankings is a big plus for me.

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HQ Location:
Palo Alto, CA

Social

@BirdEye_

What is Birdeye?

Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.

Details

Year Founded
2012