Juphy Reviews & Product Details

All social communication channels — Facebook, Instagram, Twitter, YouTube, Whatsapp, Linkedin, Google Play Store, Google My Business, IOS App Store — in one place. Speed up the customer satisfaction management process by bringing all the real-time social messages into one place. With a single click, quickly respond to all comments, direct messages, ads comments, and reviews through Juphy's dashboard. Talk to your teammates over Juphy to deliver the fastest solution to your customers on all communication platforms. Measure your customer support performance with actionable, easy-to-read reports based on your customer interaction data.

Seller

Juphy

Discussions

Juphy Community

Languages Supported

English

Overview by

Alara Eren (Marketing Manager at Juphy)

Pricing

Pricing provided by Juphy.

Starter

$25.00

1 Per User Per Month

Growth

$45.00

1 Per User Per Month

View More Pricing Information

Top-Rated Alternatives

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Juphy Media

Juphy Demo - Manage all customer notifications and support requests in one place

Quickly respond to all your organizations social messages, comments, reviews and emails in a single inbox. Juphy has integrations with Facebook, Instagram, Twitter, Youtube, Linkedin, Google My Business, Google Play, App Store and Gmail

Talk to your teammates over Juphy to deliver the fastest solution on all communication platforms

Juphy Demo - The conversational interface makes your life easier

Directly respond to customer messages, comments and reviews through Juphy's dashboard. Easily filter messages based on channel, keyword, date and automated tags

Juphy Demo - Search by keywords on multiple social profiles

Easily find specific messages and people on all your social profiles through a single dashboard

Juphy Demo - Analyze the productivity of your support team with detailed reports

Measure your customer support performance with actionable, easy-to-read reports based on your customer interaction data

Juphy Demo - Our users are the decision makers

Collaborate on Juphy's public product roadmap to decide on the future of Juphy and help us grow based on your own needs

G2 reviews are authentic and verified.

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Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

3/17/2026

"A Huge Time-Saver for Social Media Support and Lead Generation"

5/5

What do you like best about Juphy?

Having a single interface to respond to everyone coming in from different social media channels, without needing to switch back and forth all the time, is a huge time-saver. It really simplifies both customer support and lead generation. Review collected by and hosted on G2.com.

What do you dislike about Juphy?

At the moment, there’s honestly nothing negative I can point out about Juphy. The platform delivers on what it promises and does it very well. I’m also looking forward to seeing how the product continues to evolve, especially as AI is incorporated into the mix. Review collected by and hosted on G2.com.

What problems is Juphy solving and how is that benefiting you?

We advertise and promote products and services across multiple social media channels. Before Juphy, we had to constantly check each channel to keep up and respond to incoming enquiries from users and potential buyers. Now, with Juphy, we can monitor everything from a single interface, which allows me to take action immediately without delays. This level of service creates a very positive experience for my audience because they receive answers almost in real time, and my brand benefits massively as well. Overall, Juphy saves time and makes communication across multiple social media channels much simpler. Review collected by and hosted on G2.com.

Philippe W.

Principal CEO

Small-Business (50 or fewer emp.)

12/16/2021

"tool broken, no news."

5/5

What do you like best about Juphy?

I have been using Juphy for several months. I can't do without it anymore. This tool saves me a lot of time. The ergonomics and the speed are incredible. I manage a lot of message entry points and Juphy really makes my job easier. Thank you Review collected by and hosted on G2.com.

What do you dislike about Juphy?

Tool broken, no news. Suddenly no one is responding to support anymore. Review collected by and hosted on G2.com.

Response from Cem Bingöl of Juphy

edit

Hello,

Thank you for your kind words, Philippe! We're glad to help.

Best regards,

Cem

Verified User in Transportation/Trucking/Railroad

Small-Business (50 or fewer emp.)

9/13/2024

"customer support via socials"

2.5/5

What do you like best about Juphy?

it was easy and good to have all socials in one place Review collected by and hosted on G2.com.

What do you dislike about Juphy?

it was difficult when twitter was removed and they migrated to zendesk Review collected by and hosted on G2.com.

Lillian C.

Head Of Customer Service

Small-Business (50 or fewer emp.)

4/6/2023

"Suitable Tool For Social Media"

5/5

What do you like best about Juphy?

The fact that all social medias are in one platform Review collected by and hosted on G2.com.

What do you dislike about Juphy?

Nothing at the moment as I am able to have all social media accounts in one platform Review collected by and hosted on G2.com.

Tiziana O.

Small-Business (50 or fewer emp.)

4/27/2023

"A simple way to manage you social media accounts"

4/5

What do you like best about Juphy?

Juphy simplifies management of all social channels with filters that can be applied.

It is intuitive and allows you in a simple, fast and clear way to better manage your community and monitor comments by categorizing them and customizing their tags.

Some bugs are solved quickly by chat contacting Juphy Team Review collected by and hosted on G2.com.

What do you dislike about Juphy?

Juphy is a new platform and so sometimes presents some bugs. It does not allow you to like an IG comment which is useful in some cases. Review collected by and hosted on G2.com.

Lucio F.

Software Development Coordinator

Small-Business (50 or fewer emp.)

3/18/2023

"Great tool. Very simple and easy to use."

5/5

What do you like best about Juphy?

I work alone, and I used to spend a lot of time answering my users on different platforms (Facebook, Twitter, YouTube, Google Play, etc.). Juphy helped me by centralizing support for my users in one

place.

So far, it's been the only platform I've found that integrates with Google Play to respond to Android user feedback. Review collected by and hosted on G2.com.

What do you dislike about Juphy?

It would be great to be able to change the platform language. I would love to use it in Brazilian Portuguese. Review collected by and hosted on G2.com.

Erhan T.

Co-Founder, CEO

Computer Software

Small-Business (50 or fewer emp.)

3/24/2021

"Customer support in different channels on one screen"

5/5

What do you like best about Juphy?

Using all of our brand's social media accounts together really adds speed to us. Review collected by and hosted on G2.com.

What do you dislike about Juphy?

A few features are missing. It would be nice if it had email integration Review collected by and hosted on G2.com.

Recommendations to others considering Juphy:

We want use to email client on Juphy Review collected by and hosted on G2.com.

What problems is Juphy solving and how is that benefiting you?

We manage our social media accounts from a single screen. It is very nice to manage all accounts from a screen connected to the same place instead of opening and managing different accounts one by one. Review collected by and hosted on G2.com.

Response from Cem Bingöl of Juphy

edit

Hello Erhan,

Thank you for the review. We actually released both Gmail and custom email integrations. You can try them out now.

Regards,

Cem

Verified User in Retail

Small-Business (50 or fewer emp.)

8/3/2022

"Everything you need to manage all your social platforms"

5/5

What do you like best about Juphy?

Our team love the fact that all the social activities are listed on one page, saves so much time. We have a global view of every comments posted on our platforms and it takes very little time to answer them all. Huge time saving! Review collected by and hosted on G2.com.

What do you dislike about Juphy?

The interface user friendliness could be improved, but i am being picky. Review collected by and hosted on G2.com.

Shoan S.

Data Architect

Marketing and Advertising

Small-Business (50 or fewer emp.)

5/20/2022

"Makes connecting with potential prospects easier"

5/5

What do you like best about Juphy?

Connecting with our community is the most important factor of conversion. We have a long spin sales process and our clients come from all angles. Juphy makes it possible to communicate with out prospects faster, which in turn speeds up the sales process. Review collected by and hosted on G2.com.

What do you dislike about Juphy?

Juphy is not fully integrated with all platforms and we still have to navigate to certain 3rd party platforms. Review collected by and hosted on G2.com.

Just S.

President + Founder

Small-Business (50 or fewer emp.)

9/25/2020

"Excellent Social Inbox and Customer Service Platform"

4.5/5

What do you like best about Juphy?

The user interface is really clean and intuitive. It supports all of the important social platforms. The ticketing system is really well organized and it is easy to assign tasks, emails, and tickets. Good number of reports. Love the agency features which are well thought out and simple to use. The single omni-channel dashboard for everything is beginning to be very beneficial to our systems. Getting setup is a snap. Review collected by and hosted on G2.com.

What do you dislike about Juphy?

Still waiting on a few important features: 2-way email sync for Gmail and other IMAP, LinkedIn support, mobile apps, nested tags, Microsoft Teams integration, but I think most of those are on the roadmap. I also wish it had more traditional call center functionality. Review collected by and hosted on G2.com.

Response from Osman Erdi Balcıoğlu of Juphy

edit

Thanks a lot for your positive reviews. We are constantly working to make the product better. Since last year, we have published many features that you have specified as cons. You can now add your Gmail accounts and use the product via the mobile application.

Best wishes,

Erdi