Best Patient Engagement Software

Patient engagement software facilitates the improvement of the overall patient experience, the building of an active and collaborative patient-doctor relationship, and the productive use of relevant technologies such as interactive patient care systems and telemedicine software. Hospitals, medical practices, and other health care organizations are increasingly becoming subject to the same kinds of expectations that retail and hospitality industries must deal with; as a result, patients expect compassion, acknowledgement, immediate communication, and easy access to information from their health care providers. Patient engagement software makes that possible as well as equips health care organizations with tools to improve methods and levels of engagement once they receive negative feedback.

Patient engagement software can either be patient-facing or physician-facing, and take myriad forms: anything from easy-to-use patient portal to medical online reputation management tools to patient-experience survey management capabilities. Some comprehensive medical practice management software offers bundled-in patient engagement functionality, but many vendors offer standalone patient engagement software that supplements and complements health care solutions.

To qualify for inclusion in the Patient Engagement category, a product must:

  • Provide a method of patient engagement (e.g., patient portal, patient surveys, digital intake forms)
  • Improve or provide insight to health care organizations on ways to improve patient satisfaction
  • Track and measure improvement of patient experience
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    eClinicalWorks’ Practice Management (PM) system is ideal for practices of any size. Manages appointments & schedules, streamlines billing, and stores demographic data.

    SimplePractice is a top-reviewed practice management platform, made for small business owners in the health & wellness space. Known for its clean interface, SimplePractice's industry-leading feature set includes a fully paperless intake process, custom notes & forms, free appointment reminders (SMS, email, & voice), mobile app, e-claim filing, a beautiful client portal, billing & invoicing, and our newest feature: Telehealth! See your clients over HIPAA-compliant video - anytime, anywhere!

    Luma Health
    (12)4.8 out of 5
    Optimized for quick response
    Optimized for quick response

    We make smart, simple, and intuitive technology that streamlines the entire patient journey. From intelligent scheduling, referral management, patient feedback and intake - Luma Health has you covered.

    Allscripts CareInMotion™ is a powerful, comprehensive, community-connected population health management platform that delivers care coordination, patient engagement, connectivity, data aggregation and analytics. It’s the only solution that addresses every element of population health — and enables you to focus on the priorities specific to your organization.

    ChiroTouch is an EHR, practice management software solution that delivers features to help you manage revenue, find and retain patients, remain compliant, and practice growth.

    The FollowMyHealth patient portal gives patients a single point of access regardless of an individual provider’s software. Plus, discrete patient-generated data flows directly back to the EHR to automatically populate the medical record, helping providers stay up to date on their patients’ progress.

    Phreesia provides a suite of robust applications to effectively manage the patient intake process. With customizable, scalable and cost-effective solutions, Phreesia engages patients in their care with a modern, consistent experience, while enabling healthcare organizations of all sizes to expand staff capacity and enhance clinical care.

    DrChrono is a patient care platform that offers customization at the point of care and on the go. DrChrono also includes scheduling, billing and patient reminders.

    The Patient Portal is a web-based system which serves as a secure communication link between patient and physician/clinic.

    MEDHOST is a provider of market-leading enterprise, departmental and healthcare engagement solutions.

    Doctible is a Healthcare SaaS marketing and automation platform that enables medical practitioners to get feedback real time from its patients while automating important back-office tasks.

    Binary Health Analytics is a managment platform designed to help healthcare organizations manage reputation and online presence, improve patient experience and gain competitive advantage.

    LabCalls helps you engage with and activate your patients through web, voice notification, email and SMS.

    Medfusion Patient Portal provides doctors and hospitals with an online patient portal solution that integrates with several electronic health record (EHR) providers.

    Cloud-based virtual care solution for healthcare organizations. White labeled HIPAA, PIPEDA, and GDPR compliant 1-1 and group video, instant messaging, and practice automation tool. Available on any device or browser. EMR integrations and custom analytics. Configure OnCall to fit perfectly into your existing workflow and launch virtual care at scale. No hardware or software needed and available for solo practitioners.

    4PatientCare provides comprehensive patient engagement solutions via email, text, voice, web and social media.

    Patient tracking software that reduces patient wait times, improves registration performance, and boosts patient satisfaction scores

    Social enterprise using mobile technology to make underserved populations healthier.

    Voice's automated call, text, and email programs provide the most effective and scalable ways to reach out to patients and residents, helping your organization achieve its goals.

    DoctorConnect is the premier appointment reminder and patient engagement tool. We have features ranging from text reminders, after-care surveys, wait list management, re-care & retention, and more! We can integrate with your existing office software to improve work flow, decrease no-shows, improve your online reputation and improve patient satisfaction. Contact us today to schedule a demo of the best patient engagement tool on the market for doctors. We've been in business for over 25 years - we have veteran solution engineers standing by to help you with all your patient engagement needs. Fully customizable, 2-way, and bi-lingual.

    ePatient is an online patient registration and pre-clinical assessment system that allows your patients to register online using your ePatient portal to give you their information ahead of time.

    GetWellNetwork, Inc. is the Precision Engagement health care company. GetWellNetwork's solutions engage patients and families, empower clinicians and deliver outcomes that matter.

    PhoneTree's complete messaging suite ranges from onsite to online options that allow you to deliver accurate, highly customizable calls, texts and emails quickly, easily and affordably.

    IntakeQ is an online intake form solution that enables healthcare professionals to securely exchange electronic forms with their patients prior to appointments.

    Kyruus delivers provider search and scheduling solutions that help hospitals and health systems match patients with the providers best suited to care for them. The ProviderMatch suite of cloud-based applications--for access centers, consumers, & referral networks--enables a consistent patient experience across multiple points of patient access, while helping health systems align network capacity with patient demand. Kyruus’ provider data management platform, KyruusOne, forms the foundation of its solutions, powering them with accurate data. Our products include: * ProviderMatch for Access Centers - helps access center agents efficiently and effectively match and schedule patients with the right providers for their needs. * ProviderMatch for Consumers - enables consumers to search for providers, review comprehensive provider profiles, and book appointments on a health system’s website. * ProviderMatch for Network Referrals - allows providers to search for the right provides to refer to across their network and submit referrals to them efficiently online. * KyruusOne (provider data management) - automatically integrates data from multiple sources on an ongoing basis and provides user-friendly applications for effective provider profile configuration and maintenance.

    MEDENT is a software development and services company focused on automating medical practices. We offer an All-In-One EMR/EHR, Patient Portal & Practice Management system providing a high-level of interoperability and automation.

    myHealthPointe supports consumer-driven care by securely connecting individuals to their treatment information. myHealthPointe integrates with Netsmart CareRecords so consumers can easily access their latest clinical and personal information, and stay invested in their health and recovery. The solution supports both a consumer engagement solution and also a consumer check-in kiosk.

    PatientPop is the first all-in-one practice growth platform specifically designed for healthcare. Our software empowers healthcare providers to thrive in the digital age by combining the tools needed to grow their practice, modernize their patient experience, and streamline their front office in a single solution.

    PulseRx is personalized Medical App to enter and maintain medical reports, seek remote doctor consultancy, view prescriptions and other details at one central location. All this information can be at your fingertips through the ease of your mobile device. The app lets you register as a Patient OR as a Doctor. You can also use this app to add your family members and friends as patients to track their health parameters for future references.

    Push Health enables doctors, medical providers and patients to connect virtually for concierge telemedicine care.

    Ray is a practice management software that helps in managing your practice better and offering a seamless experience to your patients.

    WELL is the leading patient communication platform for enterprise healthcare systems. From simple appointment reminders to advanced automations, WELL integrates in real-time with your EMR and maximizes the value of best-in-class vendors. Customers have seen decreases in no-shows, lower wait times, and higher portal enrollment. Staff and customers alike love the intuitive interface, and healthcare managers love the increased efficiency and patient satisfaction WELL provides.

    Access My Records is a patient portal software that allows access and sharing of all medical records for the patient, effectively solving the problem of disconnected care at industry and consumer levels.

    acuPortal is designed to be a next generation communication portal.

    Patient engagement software that delivers all the self-help and self-service features patients demand, automated to reduce work for your staff.

    Smart refill pharmacy software eliminates the confusion and inefficiency of paper prescriptions and gives you the flexibility to order refill anytime, anywhere. Smart refill also helps you to improve workflow efficiency and customer service.

    Web-based medical billing, practice management and EMR software that uses artificial intelligence.

    Full-featured, scalable, web-based EMR with electronic appointment book, patient-access portal, and charge capture functionality.

    Patient support, disease management and behavior change delivered for the pharmaceutical and medtech industry, health insurances, hospitals or medical call center providers

    Axial builds mobile software that helps patients, physicians and other health professionals engage jointly in the recovery plan and stay well between encounters.

    BettrLife is an innovative technology company that delivers a robust software solution that empowers your patients/members to take an active role in their own health and wellness through a comprehensive suite of food, nutrition and exercise tools.

    Bridge is a highly advanced, secure, and truly EHR agnostic patient portal that integrates data from various EHRs and with both IOS and Android apps. It is branded to your the health system and supports multiple integration points. Bridge is the most user friendly and patient-centric portal on the market today

    BuzzyDoc Patient Rewards is customer loyalty software with campaigns focused entirely on each vertical within retail practices and hospitals in the healthcare industry.

    CareCDS allows users to create surveys and gather valuable feedback. Patient feedback can be easily gathered and show valuable insights and analytics.

    CareCloud Community is a suite of patient engagement and social tools that give you, your practice and your patients a secure way to communicate and collaborate with one another. Engage patients anywhere through a mobile patient portal to provide a better experience for them while reducing administrative hassle for your practice.

    Catalia Health is a patient engagement platform that delivers conversations to patients to help address their ongoing healthcare issues.

    Chiropractic EHR hosted in the cloud, patient engagement portal, easy to customize, speech recognition, excellent and timely support.

    CLIN1 Web Portal's built-in multi-level security helps keep your facility HIPAA Compliant with respect to patient privacy issues, yet guarantees that information will be available when and where legitimate personnel require

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