--- title: Fathom Reviews meta_title: 'Fathom Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 7018 reviews by the users' company size, role or industry to find out how Fathom works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 7018 scale: '5' date_modified: '2026-09-07' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Fathom Reviews **Vendor:** Fathom **Category:** [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) **Average Rating:** 5.0/5.0 **Total Reviews:** 7,018 **AI Verified:** At least 10 G2 reviewers have confirmed using this product's AI features and functionality. ## About Fathom Fathom is the #1-rated AI meeting partner that captures what matters and turns every conversation into clear, actionable outcomes. It surfaces decisions, makes every meeting searchable, and syncs insights directly into CRM and productivity tools – eliminating manual work. Named to G2’s 2026 Best Software Awards Top 100, and recognized by HubSpot as its 2025 Most Used App of the Year, Fathom is trusted by hundreds of thousands of companies worldwide to help individuals stay focused, teams stay aligned, and organizations move faster. ## Fathom Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users praise Fathom for its **incredible accuracy** in note-taking, enhancing engagement and efficiency during meetings. (1124 reviews) - Users love the **simple setup and seamless integration** of Fathom across various meeting platforms, enhancing productivity. (1119 reviews) - Users appreciate the **helpfulness** of Fathom, enabling productive meetings with automatic note-taking and efficient task assignments. (995 reviews) - Users appreciate the **ease of use** of Fathom, enjoying its intuitive interface and efficient navigation for productivity. (954 reviews) - Users value the **accuracy and efficiency** of Fathom's note-taking, enhancing focus during meetings and facilitating recaps. (862 reviews) - Users appreciate Fathom's **intuitive note-taking and seamless integration** , enhancing productivity and simplifying meeting summaries. (828 reviews) - Time-saving (820 reviews) - Users appreciate the **actionable items** from Fathom, enhancing call notes and streamlining follow-ups effectively. (794 reviews) - Meetings (563 reviews) - Integrations (544 reviews) **What users dislike:** - Users face challenges with **meeting report accuracy** , along with limitations on advanced features in the free version. (329 reviews) - Users experience **recording issues** with Fathom, including inaccurate transcripts and unnecessary constant recording. (258 reviews) - Users face **call attribution issues** that hinder reporting and tracking of important call details during unscheduled meetings. (171 reviews) - Users express frustration with **constant recording limitations** that affect meeting setup and participation flexibility. (164 reviews) - Users express concerns about **joining issues** with Fathom, wishing for more seamless integration during meetings. (161 reviews) - Users find the **missing features** in Fathom hinder usability, particularly concerning call attribution and transcript visibility. (147 reviews) - Users report **AI inaccuracy** with Fathom, noting frequent misinterpretations of spoken communication and insufficient sales-specific features. (143 reviews) - Poor Summarization (114 reviews) - Inaccurate Summarization (111 reviews) - Integration Issues (107 reviews) ## Fathom Reviews ### 1. Easy to Use, Excellent AI Summaries **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa M. | Costumer success manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 08, 2026 **What do you like best about Fathom?** It’s very easy to use, and the AI is really good. The summaries are the best part. **What do you dislike about Fathom?** At the moment, I’m 100% satisfied with Fathom. **What problems is Fathom solving and how is that benefiting you?** Basically, it helps me save time and, at the end of the day, it also reminds me about the to-dos I created with the client. ### 2. User friendly game changer that saves my mental bandwidth **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda C. | Founder, Designer, Strategist, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 16, 2025 **What do you like best about Fathom?** This tool is extremely user-friendly, from its quick and straightforward setup to the minimal steps required for use. It eliminates the hassle I would normally expect from a process that could easily become overwhelming. As I'm currently going through a lot of onboarding at my new job, it allows me to stay focused during meetings without the stress of trying to remember every detail. I use it several times a day now and I would be so brain dead without it. **What do you dislike about Fathom?** It's not compatible with every meeting program. For some of my meetings, I use a program that needs extra setup steps before it will integrate properly. **What problems is Fathom solving and how is that benefiting you?** It's helping me not get overwhelmed by all the content and action items discussed in my meetings. It organizes the content in much easier to digest summaries. I don't have to worry about missing something in a meeting or trying to remember everything that was said. ### 3. Effortlessly Enhances Meeting Recording and Sharing **Rating:** 5.0/5.0 stars **Reviewed by:** Miriam R. A. | Founder CEO, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 06, 2026 **What do you like best about Fathom?** I appreciate that Fathom is easy to use and comes with an app, which allows me to use it on different meeting platforms all at once with ease. I find it helpful that it tells me the amount of time I am speaking and alerts me if I am falling into a monologue. It's also easy to install and provides better summaries of meetings at a lower cost, which was a key reason for switching from Fireflies.ai and Calendly Notetaker. The initial setup took just a couple of minutes. **What do you dislike about Fathom?** I'm not sure, but maybe it could offer a different format where it just lets you record videos to share later, not necessarily tied to meetings. **What problems is Fathom solving and how is that benefiting you?** Fathom solves the problem of taking notes by providing all needed information to share with participants. It's easy to use across different meeting platforms, offers better meeting summaries, and has lower costs. ### 4. Revolutionized Team Collaboration with Brilliant Ask Fathom Feature **Rating:** 5.0/5.0 stars **Reviewed by:** Liz J. | Lead eSourcing Consultant, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 19, 2025 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Fathom?** It’s genuinely changed how our team works. Being able to look back on past meetings is amazing, and the Ask Fathom feature is brilliant. **What do you dislike about Fathom?** I’m still trying to figure out how to make sure it records the correct meetings. **What problems is Fathom solving and how is that benefiting you?** This tool has significantly reduced the time we spend taking notes and sharing information with management. It also makes it much easier to send meeting recaps to everyone who participated, so key takeaways are communicated quickly and consistently. ### 5. Fathom solves note-taking problems and streamlines meetings with AI **Rating:** 4.5/5.0 stars **Reviewed by:** Jorge H. | Chief Innovation Officer, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **AI Translated:** This review has been translated from Spanish; Castilian using AI. **Reviewed Date:** March 31, 2026 **What do you like best about Fathom?** Fathom solves several problems using note takers, especially when it uses AI to obtain tasks and establish meeting topics according to their templates. **What do you dislike about Fathom?** It has a learning curve, especially for features like teams. **What problems is Fathom solving and how is that benefiting you?** Capture the tasks and the intention of the meetings, as well as important conversations about product, strategy, customer service, and tactics. ### 6. Instant Summaries Make Client Follow-Ups Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 31, 2025 **What do you like best about Fathom?** I like the pretty instant summaries immediately after a call - this helps me get quick notes and actions out to clients and internal stakeholders. Integrates pretty seamlessly in my tech stack which makes it simple to use on pretty much every call - especially with the autojoin feature **What do you dislike about Fathom?** No real downside, but one change i'd like to see made is when the notetaker joins the call, can the image or tile be changed to be something that doesnt look as intimidating as a notetaker - almost like a friendly emoji or custom upload that you can do **What problems is Fathom solving and how is that benefiting you?** Primary problem is multiple client meetings back to back - where taking notes can be difficult to keep up with, as well as giving the client(s) my full attention. Using fathom gets all my notes into a clear and concise format, allowing me to get actions and next steps to them ASAP. Given the notes are so detailed, it also helps me send consistent communication back into my leadership team Fathom has also helped me stay organised, with timely prompts about call starts and other features ### 7. Auto-Joins Zoom/Gmeet and Delivers Instant Transcripts, Recordings, and Summaries **Rating:** 5.0/5.0 stars **Reviewed by:** Marta O. | Production Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 28, 2026 **What do you like best about Fathom?** I like that you can set it to automatically join Gmeet or Zoom calls, and how quickly you get the transcription, recording, and a summary right after the meeting ends. **What do you dislike about Fathom?** Can't say there's anything I dislike so far! **What problems is Fathom solving and how is that benefiting you?** It makes it easier to send follow up emails and crate follow up tasks after meetings. ### 8. Stay Present in Meetings—Fathom Captures Notes, Decisions, and Action Items Instantly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 01, 2026 **What do you like best about Fathom?** The biggest thing for me is that I can actually be present in a meeting. No more furiously typing notes while half-listening. Fathom catches everything, action items, decisions, and who said what, and delivers it the moment the call ends. I just show up and do the actual PM work. **What do you dislike about Fathom?** The bot is awkward. No mobile app. Summaries aren't always perfect. **What problems is Fathom solving and how is that benefiting you?** Post-meeting admin, the follow-up email, the action item list, updating tickets. That used to eat 20-30 mins after every call. Now it's mostly done before I've closed the tab. ### 9. A genuine game changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Martin P. | Founder, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 15, 2025 **What do you like best about Fathom?** After 25 years of recruitment and having used little more than a pen, paper and phone I started my own business and came across Fathom on a client meeting. Exactly what I have always needed. You come off a Teams/ Zoom with loads of scribbled notes and weren't really listening to what was being said, the notes are written so badly you then can't read them. Or, you listen intently and make no notes then after the call you have forgotten 95% of what was said. Fathom solves both of these problems and gives me a summary I can then save on my CRM. It automatically joins my Teams meetings and sends the person I am speaking with a pre-warning that an AI notetaker is being used. 10/10 for me. **What do you dislike about Fathom?** Some of the features are only available on paid subscription but I guess you have software to sell, we can't have all the good stuff for free :)) **What problems is Fathom solving and how is that benefiting you?** Allowing me to actual listen in the conversation so someone else can take my notes. ### 10. Effortless Meeting Recording and Generous Free Features **Rating:** 5.0/5.0 stars **Reviewed by:** Jacqueline M. | Owner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 02, 2025 **What do you like best about Fathom?** I love that my meetings can be recorded so easily, and I don't have to worry about taking detailed notes; it allows me to be more engaged with my clients. I also like that I can copy the transcript and then cut and paste what I want to share with them, so they see their own words. The free version of Fathom is very generous, and I'm grateful for that as a small solo business owner. **What do you dislike about Fathom?** The transcript isn't always accurate. It often confuses who is speaking, so I have to do some editing before sending it to my clients. **What problems is Fathom solving and how is that benefiting you?** I need to have notes for my client sessions, and I also want to be fully engaged with them. Fathom allows me to do that easily. ### 11. Fathom is like having a project manager assigned directly to you **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 24, 2026 **What do you like best about Fathom?** I like the instant reception of recaps and the ability to set up controls to automatically share the recap with other meeting participants. This lets me take action right after the meeting without having to jump back and forth between my notes and what was shared or discussed. **What do you dislike about Fathom?** The controls UI automatically always starts in the top right of the screen, this should be selectable and saved based on the last position which the user moved the control panel to. **What problems is Fathom solving and how is that benefiting you?** Ability to use AI to quckly recap meetings and generate concise action items. ### 12. Fast, Accurate Transcription **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph O. | Leadership Coach, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 18, 2026 **What do you like best about Fathom?** Fast transcription, and it is sent via email which is great as it would be easy to track. **What do you dislike about Fathom?** Probably just because the app doesn't join the scheduled meeting automatically. I need to always ask it to join or start the meeting. But probably I just don't know yet how to set it up. **What problems is Fathom solving and how is that benefiting you?** Transcribing my 1-on-1 sessions with team members making sure that all important items discussed are noted for easy follow through. ### 13. Super Simple to Install, Set Up, and Use **Rating:** 5.0/5.0 stars **Reviewed by:** Bilal A. | CEO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 06, 2026 **What do you like best about Fathom?** Super simple to access and integrate. I love the fact it doesnt do anything extra other then what it is supposed to do and it does that perfectly. Unlike most similar tools, its easier to install and setup. its all around super simple and easy to use. **What do you dislike about Fathom?** The ability to share meetings via link or email in fathom is a bit lacking compared to other tools. **What problems is Fathom solving and how is that benefiting you?** Records all my sales calls for future referencing and training new sales staff. ### 14. Top summarization and free video registrations!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 11, 2026 **What do you like best about Fathom?** The transcription is very accurate, and the generation of the summary and action items is one of the best I’ve tried. The ability to ask the chatbot questions is also great. But above all, it keeps a copy of the videos (synced with the transcription and citations) even on the free plan! I use Fathom for all my meetings! **What do you dislike about Fathom?** The only issue is that if I stop a recording, there’s no way to resume it—you have to create a new meeting. Also, if I create a meeting on the fly, it isn’t immediately detected by the app, so I have to join using the link. **What problems is Fathom solving and how is that benefiting you?** Registrations of my meetings, summarization and sharing with others. ### 15. Accurate Meeting Summaries Every Time—Thorough and Consistently Impressive **Rating:** 5.0/5.0 stars **Reviewed by:** Braden S. | Director of Operations, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 12, 2026 **What do you like best about Fathom?** Fathom accurately pools the information from every meeting and sends very thorough summaries. We have yet to be unimpressed. **What do you dislike about Fathom?** Only thing I've ever had an issue, though it was a very small one, was when I was speaking with a group from India and it did struggle to translate their broken english accurately. **What problems is Fathom solving and how is that benefiting you?** Fathom has helped us get rid of the need to have a review call after every meeting and also i dont spend any time taking notes. This allows me to be more engaged in the meetings. ### 16. Fast, Proactive Hubspot Task Creation That Keeps Me on Track **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** August 18, 2026 **What do you like best about Fathom?** Its speed and proactivity in making a task in HubSpot for me to easily recall. And the best part? FOREVER FREE! **What do you dislike about Fathom?** I can't think of anything for now. Everything seems perfect! **What problems is Fathom solving and how is that benefiting you?** Taking real-time notes. ### 17. No More Manual Notes—Clear Tasks and Next Steps from Every Video Call **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 05, 2026 **What do you like best about Fathom?** I like that we no longer need to take file notes during video appointments, and that it can create tasks and clear next steps directly from the conversation. **What do you dislike about Fathom?** That it is not available for recording phone calls. **What problems is Fathom solving and how is that benefiting you?** Accuracy and completeness of file notes. It has saved so much time and energy when creating file notes, reminding staff to complete them, and following up when they are missing. It also means we no longer need two people to attend an appointment just to take a file note. ### 18. Effortless Meeting Management with Automated Notes and Summaries **Rating:** 5.0/5.0 stars **Reviewed by:** Campbell O. | Chief Strategy Officer, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 28, 2025 **What do you like best about Fathom?** Fathom makes my meeting attendance so much easier. I never have to worry about taking notes. It records it, it gives me a summary, gives me the entire transcript, it helps me keep track of everything that I have to do. I find myself using it every day, multiple times a day, in all the meetings that I have to attend. And the best part is, when I sign up, it automatically starts recording every meeting that I need it to. **What do you dislike about Fathom?** The biggest problem is, I have so many different recordings that I almost forget to go back and review them. **What problems is Fathom solving and how is that benefiting you?** I have meetings every day that I have to attend, and this helps me keep track of what I need to do after each meeting. ### 19. Outstanding Experience from Start to Finish **Rating:** 5.0/5.0 stars **Reviewed by:** Ana S. | Solopreneur, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** November 14, 2025 **What do you like best about Fathom?** the detailed and fully correct summary, even when several languages spoken, everything is perfectly clear, and action points are fantastic. **What do you dislike about Fathom?** I need to consider task management system so Fathom would immediately put my action points so I would have them somewhere to immediately take care of them, otherwise sometimes I forget the mail afterwards. **What problems is Fathom solving and how is that benefiting you?** I always have to take notes during the meeting and that sometimes takes focus away from the conversation. Also, then I have to write it down and send it out and that takes a lot of time. This way, Fathom literally analyses conversation as it is going, we all get meeting notes immediately and I can be focused on the convo and not worry if my attention slips for a moment (everything will be in the minutes). Fantastic app. ### 20. Fantastic UI/UX and AI-Powered Meeting Recording That Fits Our Workflow **Rating:** 4.5/5.0 stars **Reviewed by:** Phillip E. | Managing Director, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 24, 2026 **What do you like best about Fathom?** It automation UI/UX is fantastic and the system intergrates well into our operational model for meeting recording. Pricing is on par with industry tools of this nature and have found the Ai/Interglligence with meeting recording to be very good. **What do you dislike about Fathom?** Under certain circumstance the logic can get lost and wont allow you to re-activate or trigger meeting records where you need to leave the meeting and return due to other technical issues with the chat platform **What problems is Fathom solving and how is that benefiting you?** keep track of our discussion and action without it needing to be written or documented by each indivudal in the business. Keep a great level of integrity to our decision making ### 21. Easy Calendar Sync and Helpful Meeting Recaps **Rating:** 5.0/5.0 stars **Reviewed by:** Rory S. | CRO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 23, 2026 **What do you like best about Fathom?** easy sync up to my calendar. Sends a recap after every meeting which makes it easy to find follow up notes when I need them. **What do you dislike about Fathom?** Same as any AI tool I have seen or used. Mixes up who is responsible for what sometimes when breaking down the to dos from a meeting. **What problems is Fathom solving and how is that benefiting you?** It is helping with my organization and making me miss fewer to dos that come from meetings. ### 22. Easy to Use and Great for Finding Information Fast **Rating:** 5.0/5.0 stars **Reviewed by:** Mélanie B. | Customer Success Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 08, 2026 **What do you like best about Fathom?** It’s really easy to use, and it’s helpful for getting back to information when I need it. **What do you dislike about Fathom?** Nothing in particular to add. I’ve only been using it for a few weeks, and so far, so good! **What problems is Fathom solving and how is that benefiting you?** It helps me get feedback from the CEO, and I can go back to the closing call to review the terms the client signed on. ### 23. Meeting Notes That Save Me Hours Every Day Jason Robinson **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 08, 2026 **What do you like best about Fathom?** the notes after meetings are saving me hours a day **What do you dislike about Fathom?** i have nothing to complain about the only thing I might change was to put Fathom Notetaker into the team's meetings like a ninja so he can hide it. **What problems is Fathom solving and how is that benefiting you?** Meetings are so much more fluid with a note taker. It's incredible and it saves 10 minutes of follow-up to every meeting, having to refine notes and create takeaways. ### 24. Effortless Meeting Summaries and Action Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Honey S. | Customer Success Executive, Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 23, 2025 **What do you like best about Fathom?** I use Fathom to record my meetings and generate summaries, which helps me save time. The biggest problem it solves for me is creating clear summaries and extracting action items from meeting transcripts. It doesn't just highlight the key points; it also tells me what actions I need to take. The functionality that stands out most to me is the ability to extract action items from meeting transcripts. Fathom makes sure nothing is missed by clearly highlighting the tasks I need to perform, which makes my work much easier and saves a lot of time. Fathom provides this functionality where you can ask it to extract the action items from a meeting, and it will go through the meeting summary to highlight the tasks to be performed. Initial setup was very easy, coming from someone who is not at all tech savvy. **What do you dislike about Fathom?** As of now the people who are joining the meeting from other end can see that you have added the notetaker in meeting, an option to hide that might be useful. **What problems is Fathom solving and how is that benefiting you?** I use Fathom to record meetings and generate clear summaries, saving me time. It solves the problem of organizing action items from transcripts, helping me stay on top of my tasks. ### 25. Effortless to Use and all that I need **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** July 16, 2026 **What do you like best about Fathom?** effortless use. It automatically connects to my meetings **What do you dislike about Fathom?** Tracking how much I speak or monologues or other data about the meeting isn't really crucial to know. **What problems is Fathom solving and how is that benefiting you?** I no longer have to worry about remembering discussions and action plans are automatically created and tracked. It increases accountability for all involved. ### 26. Fathom Frees Up My Time to Focus Fully on Clients **Rating:** 5.0/5.0 stars **Reviewed by:** Steve G. | Partner, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 09, 2026 **What do you like best about Fathom?** Fathom is saving me precious time every week to focus on high value efforts. As a coach and consultant doing the vast majority of my work virtually, Fathom has allowed me the freedom to focus 100% on my clients without worrying about taking notes or missing something important. Now I can be fully present for the people I serve! **What do you dislike about Fathom?** I have yet to find anything I do not like. Fathom is intuitive and very user friendly. **What problems is Fathom solving and how is that benefiting you?** It has provided a seamless approach to taking notes, recording meetings, summarizing key points and highlights, creating task lists, and capturing all of this in my CRM system ### 27. The BEST AI Notetaker EVER Made!!!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Jayde W. | Social Media Marketing Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 08, 2025 **What do you like best about Fathom?** The 100% accuracy of the notes taken even when there is a bad internet connection, or someone with a heavy accent - Fathom still does the job & amazingly so! Replay functionality is amazing too, perfectly recap everything you discussed in the meeting when you need a refresher. Fathom is also amazing when setting up, very easy to create an account and use it from there! **What do you dislike about Fathom?** There is nothing to dislike about Fathom, honestly! **What problems is Fathom solving and how is that benefiting you?** The client cannot say "oh but I said this" as we have the proof. Fathom streamlines process by outlining what needs to be done, what is still required and allows you to tick off tasks as and when completed. The video playback and being able to jump in at the topic you are looking for, is so convenient. Fathom is solving, forgetfulness, streamlining work, assisting projects in going faster and smoother, allowing for full transparent communication as well as taking away the need to manually take notes. ### 28. Game-Changer for Project Management **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah C. | Project Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 07, 2025 **What do you like best about Fathom?** As a project manager working with a large team of software engineers and UX designers, staying on top of meetings, discussions, and action items is crucial to keeping projects on track. Fathom has become an indispensable part of my workflow. I use it daily. The ability to record meetings, generate accurate transcripts, and receive clear, structured summaries has significantly improved how I manage communication and documentation across the team. Instead of scrambling to take notes during high-stakes discussions, I can stay fully engaged in the conversation knowing Fathom is capturing everything. One of the standout benefits for me is how easily I can convert meeting takeaways into Jira tickets. The clarity and organization of Fathom’s summaries help me extract the key decisions, requirements, and action items without having to rewatch entire meetings or dig through messy notes. It’s also helped improve transparency and alignment across the team. Engineers and designers can refer back to transcripts or meeting highlights if they need context or clarification — which reduces back-and-forth and miscommunication. **What do you dislike about Fathom?** I have to take an extra step of exporting the meeting transcript to Google Docs and then running it through Claude to get the best insights from my meetings. It would be great if Claude was somehow integrated. **What problems is Fathom solving and how is that benefiting you?** Fathom improves my productivity, documentation, and communication. ### 29. Video, Summaries, and Transcripts That Make Finding Key Moments Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Todd B. | COO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 26, 2026 **What do you like best about Fathom?** I love the combination of video, summaries and transcriptions, especially the automatic jump to a video segment when clicking on a summary link. **What do you dislike about Fathom?** Wish the desktop view of meetings was a bit wider so I don't have to scroll as much. **What problems is Fathom solving and how is that benefiting you?** We use Fathom for all of our meetings and use the notes and summaries to drive most of our client facing AI processes and workflows. ### 30. Effortless to Use with Great Post-Call Task and Note Generation **Rating:** 4.5/5.0 stars **Reviewed by:** Aditya C. | Project Manager, Enterprise (> 1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 22, 2026 **What do you like best about Fathom?** Ease of use. And descriptive tasks and notes generation after a call. **What do you dislike about Fathom?** Doesn’t auto start sometime, and have to manually go to the platform. **What problems is Fathom solving and how is that benefiting you?** It makes it easier for me to remember the key tasks after a meeting. ### 31. Can't live without this now! **Rating:** 5.0/5.0 stars **Reviewed by:** Noleen S. | Video Marketing Strategist , Marketing and Advertising, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 05, 2025 **What do you like best about Fathom?** I love Fathom! For starters, it's so simple to set up and it's so simple to use, even if you're a non-techy person. I've tried other AI notetakers, and they were complex, fiddly and annoying to use! And I'm pretty good with tech! Fathom is so much easier and saves me a ton of time. I love how quickly I get access to the call recording and notes. Literally within a second of the call finishing! This has been a game-changer for me time-wise, as in the past, I had to wait for the Zoom call to download, and then I had to upload it to my own system, which sometimes takes hours, depending on my internet speed. The call notes and transcript are fantastic! I've lost count of the number of times I've said something on a call that would be a brilliant piece of content or had great ideas. Things that were brilliant in the moment. But then, either forgot them right after the call or the moment was lost. But with Fathom, having the call notes means I can be fully present on the calls and not have to worry about taking a bunch of notes. Plus, I can use the call notes and summary to repurpose and turn things I mentioned on the call into content pieces (of course, I never use any personal or private information from calls!). I highly recommend Fathom. **What do you dislike about Fathom?** Honestly, there isn't anything I don't like about Fathom. **What problems is Fathom solving and how is that benefiting you?** 1: Time Saving: I love how quickly I get access to the call recording and notes. Literally within a second of the call finishing! This has been a game-changer for me time-wise, as in the past, I had to wait for the Zoom call to download, and then I had to upload it to my own system, which sometimes takes hours, depending on my internet speed. 2: I can be fully present on calls: The call notes and transcript are fantastic! I've lost count of the number of times I've said something on a call that would be a brilliant piece of content or had great ideas. Things that were brilliant in the moment. But then, either forgot them right after the call or the moment was lost. But with Fathom, having the call notes means I can be fully present on the calls and not have to worry about taking a bunch of notes. 3: Gives me a ton of content ideas Plus, I can use the call notes and summary to repurpose and turn things I mentioned on the call into content pieces (of course, I never use any personal or private information from calls!). ### 32. Meeting Summaries & Transcripts That Let You Stay Present **Rating:** 5.0/5.0 stars **Reviewed by:** Adam O. | I.T. Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 29, 2026 **What do you like best about Fathom?** Not having to worry about taking detailed notes when you are focusing on the meeting. It is great that you can go back and see the entire meeting, with the summary and transcript. Very helpful. **What do you dislike about Fathom?** Only issue is some people are still afraid to use products like this, as they feel it can gather all your information. I personally love it. **What problems is Fathom solving and how is that benefiting you?** This is helping tremendously with training capturing, in real time with real world problems that you can go back to. It is easy to navigate to get where you need to go. ### 33. Super Useful and Easy—Meeting Notes Ready Immediately **Rating:** 5.0/5.0 stars **Reviewed by:** Lin D. | Education Programmes MAnager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 12, 2026 **What do you like best about Fathom?** super useful and easy to use. helps capture notes of meetings and immediately ready after the meeting **What do you dislike about Fathom?** doesnt automattically link to google meet meetings. have to seperately install extension **What problems is Fathom solving and how is that benefiting you?** instead of taking notes i can focus on the content of the meeting ### 34. Effortless Meeting Summaries and Follow-Ups with Fathom **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 19, 2025 **What do you like best about Fathom?** The best part is the AI summaries and follow up meeting emails. I struggled with finding a good note taker that gives summaries and sends me a copy of the meeting via email without me having to login to the app all the time Fathom takes away the guessing. I get meeting notes with transcripts and email follow up all done after each call. It takes the load off my table especially in my role working with multiple clients **What do you dislike about Fathom?** I have not experienced any downsides to fathom for the past over 3 months I have been consistently using the product now **What problems is Fathom solving and how is that benefiting you?** Fathom is solving the problem of video AI recording for me. Most times when I can't join meetings and a note taker joins, I have to rely on the audio alone to know what the meeting is about, unless I pay a subscription. But, on the free plan, Fathom gives me video recordings. It takes out the guess work of what is being done on the screen during meetings ### 35. Simple to Use in Teams Meetings, Surprisingly Useful Notes and Action Items **Rating:** 5.0/5.0 stars **Reviewed by:** richard b. | Business Development Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 07, 2026 **What do you like best about Fathom?** It’s simple to access and use in any Teams meeting. The notes and action items it pulls out are succinct—and honestly, a little scary in how useful they are. **What do you dislike about Fathom?** Haven't found one yet. Will refine this review as I get used to it. **What problems is Fathom solving and how is that benefiting you?** Not worrying about taking notes during a meeting and being able to focus on conversation itself. ### 36. Eliminates Manual Note-Taking and Follow-Ups — Essential AI Tool for Meeting Summaries **Rating:** 5.0/5.0 stars **Reviewed by:** Brian Y. | Data Engineer, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** December 19, 2025 **What do you like best about Fathom?** I’ve been using Fathom for AI note-taking, meeting summaries, and video recordings, and it’s easily one of the most useful productivity tools I’ve added to my workflow. The AI summaries are clear, accurate, and well-structured, which saves me a huge amount of time after meetings. I no longer need to manually rewatch recordings or dig through messy notes — Fathom captures the key points, action items, and decisions automatically. I also really like how seamless the video recording and playback experience is. Everything feels lightweight and unobtrusive during meetings, and reviewing conversations afterward is fast and intuitive. Overall, Fathom has helped me stay more organized, follow up faster, and focus on conversations instead of note-taking. Highly recommend it to anyone who spends a lot of time in meetings and wants better summaries without extra effort. **What do you dislike about Fathom?** The main limitation for me is that Fathom is primarily designed for video meetings. I often have important phone calls where I’d love the same AI note-taking, summaries, and recordings, but there isn’t a seamless way to use Fathom for standard phone calls yet. If Fathom eventually supports mobile or phone-based call capture with the same quality of summaries, it would make the product even more powerful and cover a much larger part of my daily workflow. **What problems is Fathom solving and how is that benefiting you?** Fathom solves the constant friction of trying to listen, think, and take notes at the same time during meetings. Instead of worrying about capturing everything, I can stay fully engaged in the conversation knowing the key points, decisions, and action items will be documented automatically. It also removes the need to replay long recordings or write summaries afterward. The AI-generated notes and summaries are structured, accurate, and easy to scan, which saves a significant amount of time and reduces context-switching. Finally, Fathom helps with accountability and follow-through. Having clear summaries and recordings makes it easier to reference past conversations, align on next steps, and share takeaways with others without relying on memory or incomplete notes. ### 37. Helpful, and Easy-to-Understand Summaries **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** June 11, 2026 **What do you like best about Fathom?** The summaries are helpful and easy to understand and I like that it automatically records my video meetings. **What do you dislike about Fathom?** I haven't found anything about Fathom that I dislike at this time. **What problems is Fathom solving and how is that benefiting you?** It allows me to focus on the meeting and being more present, rather than trying to take notes during meetings and conversations. I like that I can focus on my client, rather than typing. ### 38. Fathom Makes Post-Call Follow-Ups Effortless with HubSpot Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Stacie T. | Regional Vice President of Sales, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 23, 2026 **What do you like best about Fathom?** Since using Fathom, I no longer need to take paper notes. It picks up and separates into categories everything I need to be successful after the call. The tool also integrates with Hubspot and puts in tasks for me to complete post call. Very helpful. **What do you dislike about Fathom?** At first I had trouble getting the notetaker to join but it was easily fixed and so far no other issues. **What problems is Fathom solving and how is that benefiting you?** Fathom solves the problem of paper note taking. Not only that it creates my next steps for me and emails me a copy of all the notes post call. ### 39. Awesome Reminders and Auto-Join for Calls Across Platforms **Rating:** 5.0/5.0 stars **Reviewed by:** Chase N. | Smartsheet Consultant, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 04, 2026 **What do you like best about Fathom?** The reminder and automatic join features it has for many platform calls is awesome. **What do you dislike about Fathom?** I jsut wish you could start up fathom no matter the platform. Example being a Slack Huddle with a team member. Take notes anytime. **What problems is Fathom solving and how is that benefiting you?** It is solving my ability to juggle many tasks, giving me the ability to have a refresher on meetings and needed tasks. ### 40. Easy Meeting Integration with Great Transcripts and Balanced Notes **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan B. | Managing Partner, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 07, 2026 **What do you like best about Fathom?** I love everything about Fathom - it's easy to plug into my meetings. The transcript is great and the notes are the right balance of concise insights and detail. It's an awesome tool. **What do you dislike about Fathom?** I don't really have any issues with the technology - it's great. **What problems is Fathom solving and how is that benefiting you?** I have completely changed the way I participate in meetings. I am a big notetaker - so now I can be present and focused in meetings b/c I know Fathom will take care of the notes for me. WAY better than doing it by hand. I love it - complete gamechanger! ### 41. I recommend Fathom at least once a day **Rating:** 5.0/5.0 stars **Reviewed by:** Sara O. | Founder & CEO, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** February 10, 2026 **What do you like best about Fathom?** Incredibly accurate, love the linked video replays, the recap is sent to everyone automatically on the call...and it's free! **What do you dislike about Fathom?** It joins calls before I get on the line which can be weird for other attendees...but at the same time I don't forget to turn on my notetaker once I do get there. So pro/con **What problems is Fathom solving and how is that benefiting you?** I'm a consultant so incredibly helpful to have notes recapped without my having to do so. Time back, and highly accountable record of the conversation. No he said/she said when it's recorded ### 42. Effortless Meeting Recording with Accurate Summaries **Rating:** 5.0/5.0 stars **Reviewed by:** Junitine V. | Lead Business Analyst, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** January 23, 2026 **What do you like best about Fathom?** Fathom has been a game changer for my meetings. I love that it automatically joins calls and records them, so I don’t have to manually start recordings. The summaries are clear, accurate, and very reliable. **What do you dislike about Fathom?** nothing - i like everything about fathom so far **What problems is Fathom solving and how is that benefiting you?** Fathom solves the problem of having to remember to manually record meetings and take notes at the same time. Since it automatically joins and records my calls, I can fully focus on the conversation. The accurate summaries save me time and make it easy to review and share key points afterward. ### 43. Great Recordings with Helpful Summaries and Transcripts **Rating:** 5.0/5.0 stars **Reviewed by:** Tara M. | Sales Manager, Mid-Market (51-1000 emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** May 18, 2026 **What do you like best about Fathom?** Tghe recordings are great along with the summary and transcript **What do you dislike about Fathom?** I have not found anything that I do not like yet **What problems is Fathom solving and how is that benefiting you?** less time for me to recall a meeting and create a summary as my time is valuable ### 44. Best-in-Class Freemium with Seamless Dutch & English Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 13, 2026 **What do you like best about Fathom?** Probably the best freemium product I’ve ever used, doesn’t get in your way, does what you expect, pretty nice and minimal AI. What sets it apart from the others is that it seamlessly handles Dutch or English without having to configure anything per call. **What do you dislike about Fathom?** Not the biggest fan of AI being inserted into everything we do in our lives, so when I got all those requests to record the meeting emails I was a bit annoyed but then I tried it, and… now I take the mails for granted haha… **What problems is Fathom solving and how is that benefiting you?** Turns my rambles into something concise that I can share with the rest of the team on Slack ### 45. Fathom Makes Notetaking Worry-Free and Conversations Prosper **Rating:** 5.0/5.0 stars **Reviewed by:** Eliot S. | Project Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 22, 2026 **What do you like best about Fathom?** Fathom allows me to have less worry regarding minutes and notetaking and subsequently fosters a greater more detailed conversation **What do you dislike about Fathom?** I find that the 'actions' after a meeting can sometimes be incorrect. **What problems is Fathom solving and how is that benefiting you?** I do not have to spend meetings writing or typing minutes and can therefore have more fulfilling and detailed conversation ### 46. Best Transcripts and Tasks after Calls **Rating:** 5.0/5.0 stars **Reviewed by:** Maya B. | Junior Data Analyst, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 20, 2026 **What do you like best about Fathom?** Great transcripts and a solid built-in AI tool. It’s the best app I’ve used so far; before Fathom, I tried three others, and this one has been the best experience. **What do you dislike about Fathom?** I’m often waiting for it to connect to the video call, and sometimes it takes a while. **What problems is Fathom solving and how is that benefiting you?** I don’t have to take notes myself anymore, and I can write down tasks after a call or any call-to-actions. ### 47. Fast, Simple UX with Great Integrations and AI Call Insights **Rating:** 5.0/5.0 stars **Reviewed by:** João E. | Business Development , Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through Google using a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 28, 2026 **What do you like best about Fathom?** It´s quick! Integrations are great and AI reading the calls. Also the UX is quick simple and interactive. **What do you dislike about Fathom?** Nothing to add here. It´s working very well so far. Well, a Attio integration would be good to have. **What problems is Fathom solving and how is that benefiting you?** Fathom transcript is great, we notice that its readying the call on most of the languages very well. This helps me focus on the call/clients rather than taking note. Then the actions is helping me to prioritize what to do. Basicly it saves me a lot of time. ### 48. Effortless Meeting Highlights and Summaries with Fathom **Rating:** 5.0/5.0 stars **Reviewed by:** Jesus C. | Accountant/Bookkeeper, Small-Business (50 or fewer emp.) **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** March 12, 2026 **What do you like best about Fathom?** Fathom is a great tool for highlighting, summarizing, and calling out the key points from meetings. It’s very easy to set up—just add your email and grant access to your calendar. Overall, it feels efficient and is easy to navigate. **What do you dislike about Fathom?** I don't dislike Fathom, at the moment I have not cons about the software. **What problems is Fathom solving and how is that benefiting you?** In past meetings, I used to multitask by writing down key notes. However, with Fathom I’m able to concentrate on each meeting without constantly taking notes. It saves me time and helps me stay focused. All the key points and deadlines are captured, and the meetings are summarized and presented clearly and with ease. ### 49. Easy to Use Call Recaps with Clear Action Items **Rating:** 5.0/5.0 stars **Reviewed by:** Jared A. | Customer Success Manager, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account added to their profile **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** April 14, 2026 **What do you like best about Fathom?** Easy to use. It does a great job of recapping phone calls and providing clear action items. **What do you dislike about Fathom?** Not much comes to mind. I don’t really have any dislikes. **What problems is Fathom solving and how is that benefiting you?** The note-taking during calls, along with the recap and action items afterward, is really helpful. It’s also a great tool for training, especially with the videos. ### 50. Accurate Time Saver. Search Feature with Timestamps is Brilliant. **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica S. | Marketing Director, Small-Business (50 or fewer emp.) **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Source: Organic:** Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate. **Reviewed Date:** October 01, 2025 **What do you like best about Fathom?** Fathom is a game changer for meeting notes. It allows us to be fully engaged with the person who is talking, and not waste time afterward reviewing someone else's notes for accuracy. Our favorite feature with the teams plan is being able to create folders by client and having all recorded meetings in that folder. We can easily search the content to find out when we talked about a particular topic and even jump to that specific time stamp on the meeting for more context and tone. One of the most practical uses of AI that doesn't require "prompt engineering" to work right the first time. Customer support is super responsive, and it only took a few minutes to tweak the settings to my liking. Join their intro webinar to learn the basics. Super helpful. We haven't integrated anything yet so I can't speak to that. **What do you dislike about Fathom?** I wish I could update the transcript manually if I noticed a typo. But that's so infrequent, so it's not a major concern at this point. **What problems is Fathom solving and how is that benefiting you?** We don't always have someone available to take notes so the rest of us can focus on the conversation. And when we do, they may not always know what is most important to record, or least important and just ignore. So we spent a lot of time typing and reformatting notes after the meeting not only to send out but to establish our own action items. Now even if I have to attend the meeting alone, I don't have to worry anything will be missed. And I can share sections of the meeting with colleagues who might want to hear something firsthand. Client was also super-impressed when we sent them a link after attending a meeting on their behalf. ## Fathom Discussions - [How do I show it is recording during live Zooms?](https://www.g2.com/discussions/how-do-i-show-it-is-recording-during-live-zooms) - 9 comments, 1 upvote - [View Fathom pricing details and edition comparison](https://www.g2.com/products/fathom-video/reviews?page=9&source=search§ion=pricing&secure%5Bexpires_at%5D=2026-09-07+07%3A41%3A16+-0500&secure%5Bsession_id%5D=76fa4383-ca44-45a8-8247-f912840ad302&secure%5Btoken%5D=51c4261f2d67f10ba9d400a03cb85c09994f70d35b1069cfb71f6de949d3d17f&format=llm_user) ## Fathom Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Third-Party Integrations** - Third-Party Integrations **Agenda Management** - Agenda Management **Speech Recognition** - Speech Recognition **Scheduling** - Scheduling **Video Conferencing** - Video Conferencing **Decision Support** - Decision Support **Accessibility Compliance (WCAG)** - Accessibility Compliance (WCAG) **Real-Time Language Translation** - Real-Time Language Translation **Autonomous Task Execution** - Autonomous Task Execution **Meeting Notes** - Meeting Notes **Action Management** - Action Management **Sentiment Analysis** - Sentiment Analysis **Call Transcription** - Call Transcription **Recording** - Recording **Transcript Search & Annotation** - Transcript Search & Annotation **Action Item Tracking** - Action Item Tracking **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Trend Analysis - Real-Time Data - AI/Machine Learning **Customization** - Annotations **Voice** - Dictation - Accuracy **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making - AI/Machine Learning - Third-Party Integrations **Agentic AI - Note-Taking Software** - Autonomous Task Execution **Action Item Detection - AI Note-taking Software** - Action Item extraction - Summary Generation **Additional Functionality** - @mentions - Search/Filter - Data Import/Export - Alerts/Notifications - Document Classification - Task Management - Meeting Notes - Drag & Drop - Wiki - Reminders - Access Controls/Permissions - Calendar/Reminder System - Document Storage - Activity Dashboard - Notes Management - Calendar Sync - Tagging - Multi-Device Support - Collaboration Tools - Templates - Dashboard - File Sharing - To-Do List - Generative AI - Commenting/Notes - Content Scan - Offline Access - Annotations - Full Text Search - Task Tagging - Handwriting Recognition - Reporting/Analytics - AI Copilot **Training** - Video Record **Organization** - Data Entry - Integrations / APIs - Third-Party Integrations - Meeting Management - Calendar Management - Call Management - Document Management - Contact Management - Task Management - Lead Management - Content Management - Notes Management - Sales Activity Management - Email Management **Artificial Intelligence - Conversation Intelligence** - Speech-to-Text - Sentiment Analysis **Organization** - Playlists - Deep Search - Permissions **Transcription** - Speaker Identification - Timecode Management - Full Text Search - Compliance Management - Version Control - User Management - File Management - Content Management - Data Storage Management - Meeting Management - Video Management - Document Management **Meeting Automation - AI Meeting Assistants** - Automated Note-Taking - Voice Recognition - Action Item Tracking **Automatic Transcription - AI Note-taking Software** - Speech-to-text Transcription **Feedback** - Review **Performance Analysis** - Coaching - Email Tracking - Call Tracking **Editing** - Collaboration **Agentic AI - Video CMS** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Generative AI** - AI Text Summarization - Generative AI **Meeting Insights - AI Meeting Assistants** - Smart Summaries **Collaboration & Sharing - AI Note-taking Software** - Team-based Access **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop **Integration** - Data Security - Integrates With Existing Applications - Real-Time Data **Generative AI** - AI Text Summarization - Generative AI **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Forecasting **Language & Accent Support - AI Note-taking Software** - Multi-Language and Accent Support **Additional Functionality** - Performance Metrics - Keyword Filtering - Natural Language Processing - For Contact Centers - Reporting & Statistics - Call Tracking - Alerts/Notifications - AI Copilot - Automatic Transcription - Playbooks - Employee Coaching Tools - Text Mining - Trend/Problem Indicators - Notes Management - Retention Tracking - Feedback Management - Recommendations - Dashboard - Multi-Channel Communication - Access Controls/Permissions - Compliance Tracking - API - Rules-Based Workflow - Intent Recognition - Tagging - Collaboration Tools - Prioritization **Additional Functionality** - Performance Metrics - Feedback Management - AI Copilot - Reporting & Statistics - Mobile Access - Collaboration Tools - Gamification - Automatic Transcription - Call Recording - Sales Reports - Real-Time Analytics - Commenting/Notes - Built-in Course Authoring - Learning Paths/Tracks - Assessment Management - Video Conferencing - Conversation Intelligence - Call Monitoring - Goal Setting/Tracking - Workflow Management - Learning Management - Content Management - Training Management - Document Management - Content Library - Recommendations - Activity Dashboard - Call Tracking - Performance Management - Onboarding - Search/Filter **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - Transcription** - Autonomous Task Execution - Cross-system Integration - Decision Making - Third-Party Integrations - File Transfer **Agentic AI - AI Meeting Assistants** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Multi-Platform Integration - AI Note-taking Software** - Integrations **Additional Functionality** - Part of Speech Tagging - Natural Language Processing - Customer Support - Subtitles/Closed Captions - Speech Recognition - Collaboration Tools - Time Stamps - Custom Fonts - Generative AI - Caption Service - Media Upload - Text Overlay - Keyword Search - Full Text Extraction - Multiple File Format Support - Speech-to-Text Analysis - Preview Functionality - AI Copilot - Live Streaming Production - Timecoding - File Sharing - Historical Reporting - Call Recording - Data Synchronization - Data Import/Export - IVR - Automatic Formatting - Multiple Format Support - Annotations - Mobile Access - Automatic Transcription - Projections - AI/Machine Learning - For Manual Transcription - Video Support - Tagging - Sentiment Analysis - Audio/video file upload - Playback Controls - Chat Transcript - Reporting/Analytics - Access Controls/Permissions - Multimedia Support - Automatic Transcription Services - Multi-Language - On-Demand Recording - Secure Data Storage - Lead Capture - Search/Filter **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - AI/Machine Learning **Privacy & Security Controls - AI Note-taking Software** - Access Control **Meeting Capture & Retention - AI Meeting Assistants** - Bot Presence - Meeting Moments Management - Audio or Video Recording **Additional Functionality** - Email Response Control - Speech Recognition - Customer Engagement - Dashboard - Chat/Messaging - AI Writing Assistant - For Sales Teams/Organizations - Sales Automation - Alerts/Notifications - CRM - Predictive Analytics - Lead Scoring - Templates - Reminders - Email Templates - SMS Messaging - Personalization - Reporting/Analytics - Conversation Intelligence - Lead Engagement - Customer Database - AI Copilot - Omnichannel Outreach - Workflow Automation **Searchable Note Archives - AI Note-taking Software** - Semantic Search **Speaker Identification - AI Note-taking Software** - Speaker Recognition ## Top Fathom Alternatives - [Grain](https://www.g2.com/products/grain/reviews) - 4.7/5.0 (308 reviews) - [tl;dv](https://www.g2.com/products/tl-dv/reviews) - 4.7/5.0 (536 reviews) - [Otter.ai](https://www.g2.com/products/otter-ai/reviews) - 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