eMaint Reviews & Product Details

eMaint continues to add features to the X5 app and is now starting to incorporate AI tools. X5 is a big improvement in UI, functionality and overall performance of the app. Onboarding a tech savvy client like us has been easy. Training documentation and live sessions were beneficial to getting us up to speed. Pricing is also reasonable for a tool that is flexible and easy to use. Review collected by and hosted on G2.com.

While workflows are a good start to provide customized behaviour, there's room for improvement on form control, data validation, business process flows, etc. Review collected by and hosted on G2.com.

eMaint was easy to use for running queries and making other customizations for work orders. The value we receive from eMaint exceeds what we pay for the system. It has significantly improved our ability to plan and track maintenance activities, manage assets, and access critical information efficiently. The time savings, improved organization, and overall operational benefits make eMaint an excellent value. Review collected by and hosted on G2.com.

I found the extra steps a bit difficult, especially when it came to creating commands and setting up specific rules. Review collected by and hosted on G2.com.

What I find most helpful about emaint is the amount of documentation available. The interface is very user-friendly, and it can be configured to fit our purpose and needs. The flexibility to add fields and workflows, along with the ability to create reports, has been very useful. It also integrates easily with other systems. Review collected by and hosted on G2.com.

So far, I don’t have any dislikes, since we have enough support options available. The only thing is that it can become a little difficult to play around with the system-generated fields. Review collected by and hosted on G2.com.

I really enjoyed using eMaint at my previous jobs, so much so that when I joined DHL, I asked them if we could get the eMaint program here too. I'm familiar with it, and even though there's more stuff to learn with the new version, the availability of boot camps helps a lot. The boot camp I attended was week-long, and it walked me through the entire program, making it secondhand knowledge once I started using it. It's nice to export work orders to PDF and send them by email to contractors. The initial setup was pretty good, and while it took some time, we got through it and got everything done. I’d rate eMaint a 10 out of 10 and recommend it every time. And I have. Review collected by and hosted on G2.com.

The data template's just a little bit aggravating. It takes a lot of time to fill out the template, which is something I don't have a lot of. It's not the existence of the template that's the issue, but my limited time to complete it makes it a bit annoying. Review collected by and hosted on G2.com.

The customization options, interactive maps, and reporting functionalities are the main highlights for me. Review collected by and hosted on G2.com.

The support service isn’t excellent. Because the customization tools are so extensive, online support often has to bring in Tier 2 specialists for almost any issue that comes up. Reports and dashboards also typically need to be built by someone with a specialized skill set, rather than being straightforward to create on your own. Updates can sometimes cause problems as well, and Fluke doesn’t do a great job of communicating those changes to customers. Review collected by and hosted on G2.com.

That this is user friendly and has options for specific things. Review collected by and hosted on G2.com.

I cannot say I don't like it, but it would be helpful to automatically email work orders after history. Review collected by and hosted on G2.com.

Coming into the manufacturing industry as a young professional, I quickly realized the CMMS our company was using was severely outdated. The eMaint integration gives us a modern opportunity to improve how our maintenance team is managed and to address issues that were difficult to solve in the past. Keeping detailed records of asset history will be huge for us, especially to avoid fixing the same problem more than once. The iOS UI is user-friendly, and our technicians are genuinely excited to be more involved in the process. Between the software itself and the in-person training, we feel confident the improvements will be quick and significant. Review collected by and hosted on G2.com.

The software offers a lot of compatibility options and features, so it felt a bit overwhelming at first to decide which direction to take. It will take some time to refine and adjust our profile preferences so we only see what we actually need. We won’t know for certain what challenges lie ahead, but I have no doubt their support team will be there to help when needed. Review collected by and hosted on G2.com.

I was impressed at the adaptability of everything from work order request to inventory capabilities. I am not sure, but I believe the price is comparable to previous application. Review collected by and hosted on G2.com.

To be quite honest, I did not find anything to truly dislike. Some of my colleagues seemed to want to do nothing, but I feel like it was as automated as I would like it. And Ray bent over backwards to accommodate every request. Review collected by and hosted on G2.com.

I really like the new scheduler function inside x5. X4 did not have this to my knowledge, and I think we can benefit from using this within our Maintenance team and making sure our techs are performing their required PMs on time Review collected by and hosted on G2.com.

Since I have not used the software before starting with OBE, I had to basically learn eMaint by myself which was tricky. Also, and this may just be a setting, but our techs currently have to check each and every task within a PM once it's completed. Sometimes this is a bit redundant on PMs that our techs know inside and out. I understand why it's that way, but back on X4, the PM just listed all the steps you need to take and you completed it one time at the end. Review collected by and hosted on G2.com.

Easy to use for technicians. Integrated Plato form to track overall costs for each asset. Review collected by and hosted on G2.com.

This is not on eMaint, but our company has chosen lock us down from creating our own workflows. Setting up new PM's is not intuitive in the system. We found difficulty in using meter reading while setting up PMs. Review collected by and hosted on G2.com.