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eMaint CMMS Reviews & Product Details

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eMaint CMMS Demo

Free
1 User

eMaint CMMS Integrations

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eMaint CMMS Demo - Reports & Dashboards
Spot trends and increase visbility
eMaint CMMS Demo - Work Order Management
Boost labor productivity
eMaint CMMS Demo - Project Management
Complete projects on-time and on-buget
eMaint CMMS Demo - Continuous Asset Monitoring
Lower equipment failure rates with eMaint CMMS and Fluke sensors
eMaint CMMS Demo - Inventory Management
Optimize your MRO inventory
eMaint CMMS Demo - Asset Management
Maximize the life of assets
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eMaint CMMS Reviews (266)

Reviews

eMaint CMMS Reviews (266)

4.5
266 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the software for its customizability and user-friendly interface, which allows teams to tailor workflows and easily manage maintenance tasks. The intuitive design and responsive customer support enhance the overall experience, making it easier for users to adapt and utilize the system effectively. However, some users note that the reporting features could be more straightforward.

Pros & Cons

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LT
Field Service Engineer
Mid-Market (51-1000 emp.)
"eMaint has been a great system to use. X5 is very user friendly and the support teams are amazing!"
What do you like best about eMaint CMMS?

eMaint helps us keep track of the PMs and Spare parts over 17 plants. It is great having a system that I can go into and see all of the plants and how they are always doing. The X5 system and the mobile app are both very user friendly. Customer Support and my CSM are both amazing and always willing to help. Review collected by and hosted on G2.com.

What do you dislike about eMaint CMMS?

The reporting for someone who doesn't understand how to do them can be very difficult, but support always helps me with these. Review collected by and hosted on G2.com.

Response from Mark Galanti of eMaint CMMS

Thank you so much for sharing your experience — we truly appreciate it. It’s wonderful to hear how helpful eMaint has been in tracking PMs and spare parts across all 17 plants, and that X5 and the mobile app have been easy for your teams to use. Your kind words about Customer Support and your CSM mean a lot — we’re glad they’ve been there whenever you’ve needed them. We also appreciate your honesty about reporting being challenging at first. It’s great to know support has been able to guide you through it and help you get what you need. Thank you again for taking the time to leave this feedback. We’re grateful that eMaint is helping you monitor plant performance, stay on top of PMs, and ensure critical parts are available where they’re needed most!

MS
Fleet & Facility Analyst
Enterprise (> 1000 emp.)
"Highly Configurable to Fit Our Needs"
What do you like best about eMaint CMMS?

I appreciate that there is seemingly unlimited opportunity to configure for our specific needs. Review collected by and hosted on G2.com.

What do you dislike about eMaint CMMS?

With the heavily configured accounts and legacy accounts we feel the pinch of fewer people who have the ability to work on our account. This is a great thing for the people who have moved up in emaint but it does provide some concern that we will have fewer support opportunities as the fluke move more support staff to x5 Review collected by and hosted on G2.com.

Response from Mark Galanti of eMaint CMMS

Thank you for taking the time to share your experience with eMaint! We’re really glad to hear that the flexibility and depth of configuration options are helping you tailor the system precisely to your operational needs. That level of customization is something we’re proud to offer, and it’s great to know it’s making a meaningful impact for your team. We also appreciate your honest feedback about support availability for heavily configured and legacy accounts. As our teams continue moving more customers to X5, we understand how important it is to maintain strong support coverage for every environment. Please know that your concerns are heard — and that we’re continuing to invest in expertise across both platforms to ensure you get the assistance you need, when you need it. It’s wonderful to hear that eMaint serves as the hub for your operations team and is helping drive the business forward with better insights into fleet and facility processes. We’re grateful to be part of your journey. Thanks again for sharing your perspective and for being part of the eMaint community. If there’s anything more we can do to support you, we’re always here to help.

Brinson R.
BR
Enterprise (> 1000 emp.)
"Streamlines Maintenance with Mobile Efficiency"
What do you like best about eMaint CMMS?

I use eMaint CMMS to streamline our maintenance processes. I really like the mobile feature, as it allows our technicians to create and receive work orders in the field, saving time since they don't have to go back to a computer to manage them. The feature that lets us put manuals and other asset-related information in an easy-to-access spot is also great. Review collected by and hosted on G2.com.

What do you dislike about eMaint CMMS?

For me being a new user, I wish it was a little more intuitive. Ease of use, tutorial videos attached to the different features within the site would be very helpful. Review collected by and hosted on G2.com.

Response from Mark Galanti of eMaint CMMS

Thank you so much for sharing your experience — we truly appreciate it. It’s great to hear how much value the mobile capabilities bring to your team, especially with technicians creating and receiving work orders directly in the field. We’re also glad the ability to store manuals and asset details in one easy‑to‑access location has been helpful.

We appreciate your candid feedback as a new user, especially around ease of use. Your suggestion about adding tutorial videos within each feature is incredibly helpful and gives us clear direction on how we can improve the learning experience. Thank you again for taking the time to share your thoughts. We’re grateful to support your maintenance processes and excited to help your team continue getting the most out of eMaint!

Bishwajit R.
BR
Director Plant Services
Mid-Market (51-1000 emp.)
"Efficient Work Order Management with Room for UX Improvement"
What do you like best about eMaint CMMS?

I like the reports, history, and the ability to capture costs in eMaint CMMS. The mobile capability is also a highlight for me as it adds flexibility. I use the PM tracking feature through the dashboard, which I find valuable. Review collected by and hosted on G2.com.

What do you dislike about eMaint CMMS?

I find eMaint CMMS's appearance isn't very user-friendly and think a simplified iOS app would help. Also, the initial setup took a bit longer than expected. Review collected by and hosted on G2.com.

Response from Mark Galanti of eMaint CMMS

Thank you so much for sharing your experience — we truly appreciate it. It’s great to hear that the reporting, cost‑tracking, history, and mobile capabilities have been valuable for your workflow, and that the PM tracking dashboard helps you stay on top of preventive maintenance.

We also appreciate your honest feedback about the user interface and the need for a more streamlined iOS experience. Insights like yours help us understand where the user experience can improve. Thank you as well for noting that the initial setup took longer than expected — we know how important a smooth start is. We’re grateful you took the time to share your thoughts and glad eMaint is supporting your work order and PM management needs!

Adam Z.
AZ
Process Engineer
Mid-Market (51-1000 emp.)
"Highly Customizable, Easy Setup"
What do you like best about eMaint CMMS?

I like that eMaint CMMS is very customizable yet easy to use. It provides powerful tools to track inventory, which helps us reduce the amount of money we spend on spare parts and reduce lead time on repairs. The initial setup was pretty straightforward, and the support from the implementation team was quite good. Review collected by and hosted on G2.com.

What do you dislike about eMaint CMMS?

Manually entering all of the required tasks and scheduled maintenance descriptions, and instructions has been very time-consuming. But now we just got added to the beta of the AI assistant, which will help speed that up. Review collected by and hosted on G2.com.

Response from Mark Galanti of eMaint CMMS

Thank you so much for sharing your experience — we truly appreciate it. It’s great to hear that eMaint’s customization and ease of use have helped you track inventory more effectively and reduce both spare‑parts spend and repair lead times. We’re also glad the initial setup went smoothly and that our implementation team was able to support you well. Thank you for your honesty about the time required to manually enter tasks and maintenance details. We know that can be a big lift, and we’re excited that you’ve been added to the AI assistant beta — we hope it makes that process much faster for your team. We’re grateful you took the time to leave this feedback and glad eMaint is bringing strong value to your operations!

JV
Corporate Maintenance Reliability Manager
Small-Business (50 or fewer emp.)
"Highly Customizable and Helpful Team for X5 Transitions"
What do you like best about eMaint CMMS?

Have been able to customize it enough to match the requirements bay state needs. The eMaint team has also been helpful in acknowledging our time frame for X5 transitions Review collected by and hosted on G2.com.

What do you dislike about eMaint CMMS?

When an update kicks in, I constantly have to go back and reconfigure some stuff. Currently, my cycle count module has been broken for a month almost. Customer support has not being able to provide a solution. Review collected by and hosted on G2.com.

Response from Mark Galanti of eMaint CMMS

Thank you for taking the time to share such a thoughtful review. We’re really glad to hear that eMaint’s flexibility has helped you tailor the system to Bay State’s needs, and that our team has been able to support your X5 transition timeline. We truly appreciate your partnership.

I’m also sorry to hear about the challenges with reconfigurations after updates and the ongoing issue with your cycle count module. That’s certainly not the experience we want for you. I’ve flagged your feedback to our support and product teams so we can take a closer look and work toward a resolution as quickly as possible. We’re excited to see how you’re using eMaint for spare parts tracking, inventory management, and asset insights — and we look forward to supporting your reliability initiatives as you continue to expand. Thanks again for your candid feedback and for being part of the eMaint community. If there's anything more we can do, we’re here to help.

Chase H.
CH
Maintenance planner
Mid-Market (51-1000 emp.)
"VMC from Stone Age to New Age"
What do you like best about eMaint CMMS?

Logging data has been the most helpful for our application. We have had years of experience and knowledge that is leaving our industry and Emaint has given us a memory of all this knowledge to keep track of Review collected by and hosted on G2.com.

What do you dislike about eMaint CMMS?

The hardest thing is the software on the mobile form bugging out at times and will glitch and not work. Review collected by and hosted on G2.com.

Response from Mark Galanti of eMaint CMMS

Thank you for sharing your experience with us! We’re really glad to hear that eMaint has helped you capture and preserve valuable knowledge from years of experience in your industry. Having that historical insight documented and easily accessible is exactly what we strive to support, so it’s great to hear it’s making a real difference for your team. I’m sorry to hear you’ve run into occasional issues with the mobile app glitching. That’s not the seamless experience we want for you, and we appreciate you bringing it to our attention. Our team continues to refine and strengthen the mobile experience, and your feedback helps us prioritize improvements. We’re happy eMaint is giving you quick access to the data and information you need — right at your fingertips. Thanks again for taking the time to leave this review and for being part of the eMaint community. If there’s ever anything more we can do to help, we’re here for you.

AF
Senior Plant Operator
Small-Business (50 or fewer emp.)
"Very Useful for Asset Tracking and Maintenance Planning"
What do you like best about eMaint CMMS?

Very useful for tracking assets, recording maintenance activities, and preparing for upcoming work in the plants that I assist with. Review collected by and hosted on G2.com.

What do you dislike about eMaint CMMS?

The workflows and reporting can feel complex, but that’s more of a skill issue on my part. The customer service team has been very helpful in bridging the gap in my missing knowledge. Review collected by and hosted on G2.com.

Response from Mark Galanti of eMaint CMMS

Thank you so much for sharing your experience — we truly appreciate it. It’s great to hear that eMaint has been so helpful for tracking assets, documenting maintenance activities, and preparing for upcoming work across your plants. Knowing the system supports your planning efforts means a lot to us.

We also appreciate your honesty about workflows and reporting feeling complex at times. These areas can take practice, and we’re glad to hear our customer service team has been able to help you fill in the gaps and build confidence along the way. Thank you again for taking the time to share your thoughts. We’re grateful that eMaint is reinforcing preventive maintenance and helping your equipment stay reliable for the long run!

Roland F.
RF
Industrial Engineer
Enterprise (> 1000 emp.)
"It is very good software for maintenance and also other areas."
What do you like best about eMaint CMMS?

We have been using eMaint CMMS for some time and are completely satisfied. The software is extremely user-friendly and offers a clear, intuitive interface that is easy to understand even for new users. Particularly noteworthy is the flexibility in customizing workflows and forms – this allows the system to be optimally tailored to our operational requirements.

The functions for maintenance planning, asset management, and report generation are powerful and help us efficiently manage and document our maintenance processes. The support is also excellent: inquiries are answered quickly and competently.

Overall, eMaint is a reliable, versatile, and modern CMMS that has exceeded our expectations. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about eMaint CMMS?

So far, not much comes to mind. Here and there, there are still some comprehension issues, but nothing special. Review collected by and hosted on G2.com.

CH
Mid-Market (51-1000 emp.)
"Effortless Setup, Essential for Daily Operations"
What do you like best about eMaint CMMS?

I like the simplicity of setting up eMaint CMMS. I was new to the system about a year ago, and within an hour of poking around, I was able to start creating new assets and PMs. This ease of use allows me to spend less time in the system and more time managing employees. The support team is great, and the system is very intuitive. The reminders for scheduled services like weekly, daily, and monthly PMs are great for us. Review collected by and hosted on G2.com.

What do you dislike about eMaint CMMS?

Nothing Review collected by and hosted on G2.com.

Response from Mark Galanti of eMaint CMMS

Thank you so much for sharing your experience — we truly appreciate it. It’s wonderful to hear how quickly you were able to get up and running with eMaint and that the system’s intuitive design has helped you spend more time leading your team and less time on setup. We’re also glad the reminders for weekly, daily, and monthly PMs have been a reliable support for your workflow. We appreciate your positive note about our support team as well — it means a lot to hear their help has made a difference. Thank you again for taking the time to share your thoughts. We’re grateful that eMaint is helping you streamline job tickets, daily reporting, and PM services, and we’re here anytime you need us!

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Free
1 User

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eMaint CMMS Features
Work Order Management
Preventative Maintenance (PM)
Predictive Maintenance (PdM)
Asset Register - Asset Tracking
Relationships - Asset Tracking
Costs - Asset Tracking
Status - Asset Tracking
History - Asset Tracking
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eMaint CMMS