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eMaint CMMS Reviews & Product Details

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eMaint CMMS Demo

Free
1 User

eMaint CMMS Integrations

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eMaint CMMS Demo - Reports & Dashboards
Spot trends and increase visbility
eMaint CMMS Demo - Work Order Management
Boost labor productivity
eMaint CMMS Demo - Project Management
Complete projects on-time and on-buget
eMaint CMMS Demo - Continuous Asset Monitoring
Lower equipment failure rates with eMaint CMMS and Fluke sensors
eMaint CMMS Demo - Inventory Management
Optimize your MRO inventory
eMaint CMMS Demo - Asset Management
Maximize the life of assets
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eMaint CMMS Reviews (262)

Reviews

eMaint CMMS Reviews (262)

4.5
262 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the software for its customizability and user-friendly interface, which allows teams to tailor workflows and easily manage maintenance tasks. The intuitive design and responsive customer support enhance the overall experience, making it easier for users to adapt and utilize the system effectively. However, some users note that the reporting features could be more straightforward.

Pros & Cons

Generated from real user reviews
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G2 reviews are authentic and verified.
MS
Fleet & Facility Analyst
Enterprise (> 1000 emp.)
"Highly Configurable to Fit Our Needs"
What do you like best about eMaint CMMS?

I appreciate that there is seemingly unlimited opportunity to configure for our specific needs. Review collected by and hosted on G2.com.

What do you dislike about eMaint CMMS?

With the heavily configured accounts and legacy accounts we feel the pinch of fewer people who have the ability to work on our account. This is a great thing for the people who have moved up in emaint but it does provide some concern that we will have fewer support opportunities as the fluke move more support staff to x5 Review collected by and hosted on G2.com.

Response from Mark Galanti of eMaint CMMS

Thank you for taking the time to share your experience with eMaint! We’re really glad to hear that the flexibility and depth of configuration options are helping you tailor the system precisely to your operational needs. That level of customization is something we’re proud to offer, and it’s great to know it’s making a meaningful impact for your team. We also appreciate your honest feedback about support availability for heavily configured and legacy accounts. As our teams continue moving more customers to X5, we understand how important it is to maintain strong support coverage for every environment. Please know that your concerns are heard — and that we’re continuing to invest in expertise across both platforms to ensure you get the assistance you need, when you need it. It’s wonderful to hear that eMaint serves as the hub for your operations team and is helping drive the business forward with better insights into fleet and facility processes. We’re grateful to be part of your journey. Thanks again for sharing your perspective and for being part of the eMaint community. If there’s anything more we can do to support you, we’re always here to help.

Brinson R.
BR
Enterprise (> 1000 emp.)
"Streamlines Maintenance with Mobile Efficiency"
What do you like best about eMaint CMMS?

I use eMaint CMMS to streamline our maintenance processes. I really like the mobile feature, as it allows our technicians to create and receive work orders in the field, saving time since they don't have to go back to a computer to manage them. The feature that lets us put manuals and other asset-related information in an easy-to-access spot is also great. Review collected by and hosted on G2.com.

What do you dislike about eMaint CMMS?

For me being a new user, I wish it was a little more intuitive. Ease of use, tutorial videos attached to the different features within the site would be very helpful. Review collected by and hosted on G2.com.

Bishwajit R.
BR
Director Plant Services
Mid-Market (51-1000 emp.)
"Efficient Work Order Management with Room for UX Improvement"
What do you like best about eMaint CMMS?

I like the reports, history, and the ability to capture costs in eMaint CMMS. The mobile capability is also a highlight for me as it adds flexibility. I use the PM tracking feature through the dashboard, which I find valuable. Review collected by and hosted on G2.com.

What do you dislike about eMaint CMMS?

I find eMaint CMMS's appearance isn't very user-friendly and think a simplified iOS app would help. Also, the initial setup took a bit longer than expected. Review collected by and hosted on G2.com.

JV
Corporate Maintenance Reliability Manager
Small-Business (50 or fewer emp.)
"Highly Customizable and Helpful Team for X5 Transitions"
What do you like best about eMaint CMMS?

Have been able to customize it enough to match the requirements bay state needs. The eMaint team has also been helpful in acknowledging our time frame for X5 transitions Review collected by and hosted on G2.com.

What do you dislike about eMaint CMMS?

When an update kicks in, I constantly have to go back and reconfigure some stuff. Currently, my cycle count module has been broken for a month almost. Customer support has not being able to provide a solution. Review collected by and hosted on G2.com.

Response from Mark Galanti of eMaint CMMS

Thank you for taking the time to share such a thoughtful review. We’re really glad to hear that eMaint’s flexibility has helped you tailor the system to Bay State’s needs, and that our team has been able to support your X5 transition timeline. We truly appreciate your partnership.

I’m also sorry to hear about the challenges with reconfigurations after updates and the ongoing issue with your cycle count module. That’s certainly not the experience we want for you. I’ve flagged your feedback to our support and product teams so we can take a closer look and work toward a resolution as quickly as possible. We’re excited to see how you’re using eMaint for spare parts tracking, inventory management, and asset insights — and we look forward to supporting your reliability initiatives as you continue to expand. Thanks again for your candid feedback and for being part of the eMaint community. If there's anything more we can do, we’re here to help.

Chase H.
CH
Maintenance planner
Mid-Market (51-1000 emp.)
"VMC from Stone Age to New Age"
What do you like best about eMaint CMMS?

Logging data has been the most helpful for our application. We have had years of experience and knowledge that is leaving our industry and Emaint has given us a memory of all this knowledge to keep track of Review collected by and hosted on G2.com.

What do you dislike about eMaint CMMS?

The hardest thing is the software on the mobile form bugging out at times and will glitch and not work. Review collected by and hosted on G2.com.

Response from Mark Galanti of eMaint CMMS

Thank you for sharing your experience with us! We’re really glad to hear that eMaint has helped you capture and preserve valuable knowledge from years of experience in your industry. Having that historical insight documented and easily accessible is exactly what we strive to support, so it’s great to hear it’s making a real difference for your team. I’m sorry to hear you’ve run into occasional issues with the mobile app glitching. That’s not the seamless experience we want for you, and we appreciate you bringing it to our attention. Our team continues to refine and strengthen the mobile experience, and your feedback helps us prioritize improvements. We’re happy eMaint is giving you quick access to the data and information you need — right at your fingertips. Thanks again for taking the time to leave this review and for being part of the eMaint community. If there’s ever anything more we can do to help, we’re here for you.

AF
Senior Plant Operator
Small-Business (50 or fewer emp.)
"Very Useful for Asset Tracking and Maintenance Planning"
What do you like best about eMaint CMMS?

Very useful for tracking assets, recording maintenance activities, and preparing for upcoming work in the plants that I assist with. Review collected by and hosted on G2.com.

What do you dislike about eMaint CMMS?

The workflows and reporting can feel complex, but that’s more of a skill issue on my part. The customer service team has been very helpful in bridging the gap in my missing knowledge. Review collected by and hosted on G2.com.

Roland F.
RF
Industrial Engineer
Enterprise (> 1000 emp.)
"It is very good software for maintenance and also other areas."
What do you like best about eMaint CMMS?

We have been using eMaint CMMS for some time and are completely satisfied. The software is extremely user-friendly and offers a clear, intuitive interface that is easy to understand even for new users. Particularly noteworthy is the flexibility in customizing workflows and forms – this allows the system to be optimally tailored to our operational requirements.

The functions for maintenance planning, asset management, and report generation are powerful and help us efficiently manage and document our maintenance processes. The support is also excellent: inquiries are answered quickly and competently.

Overall, eMaint is a reliable, versatile, and modern CMMS that has exceeded our expectations. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about eMaint CMMS?

So far, not much comes to mind. Here and there, there are still some comprehension issues, but nothing special. Review collected by and hosted on G2.com.

CH
Mid-Market (51-1000 emp.)
"Effortless Setup, Essential for Daily Operations"
What do you like best about eMaint CMMS?

I like the simplicity of setting up eMaint CMMS. I was new to the system about a year ago, and within an hour of poking around, I was able to start creating new assets and PMs. This ease of use allows me to spend less time in the system and more time managing employees. The support team is great, and the system is very intuitive. The reminders for scheduled services like weekly, daily, and monthly PMs are great for us. Review collected by and hosted on G2.com.

What do you dislike about eMaint CMMS?

Nothing Review collected by and hosted on G2.com.

HD
Maintenance Coordinator Lead
Enterprise (> 1000 emp.)
"User-Friendly Navigation and Outstanding Support Tools"
What do you like best about eMaint CMMS?

eMaint is very user friendly for coordinators, supervisors, and management positions. It can easily be navigated and if there is ever confusion or question, the support lookup is such a useful and outstanding tool! Review collected by and hosted on G2.com.

What do you dislike about eMaint CMMS?

Tech’s see the most issue and complain of the system not being user friendly. This is also more dramatic, as it’s a change, and a permanent document that tracks their work and time. Something individuals feel is an attack on them and don’t understand it’s to track asset costs and health. Review collected by and hosted on G2.com.

Response from Mark Galanti of eMaint CMMS

Thank you so much for taking the time to share your experience with eMaint. We truly appreciate hearing that the system is user‑friendly for coordinators, supervisors, and managers, and that our support resources have been a helpful part of your workflow. It means a lot to know the platform is easy to navigate and that the lookup tools add value when questions come up. We’re also grateful for your honest insight about the challenges some technicians are experiencing. We understand that adopting a new system — especially one that tracks work and time — can feel like a big shift. Your feedback helps us better support teams during that adjustment period, and we’ll continue working to ensure the experience feels more intuitive for every role. Thank you again for sharing such thoughtful comments. We’re glad to be part of your maintenance journey, and we’re always here to help however we can.

Alex R.
AR
Manufacturing System Engineer
Mid-Market (51-1000 emp.)
"Reliable Data Collection, Even with Imperfect Inputs"
What do you like best about eMaint CMMS?

The data collection even when the inputs are not great (so long as you know you deficiencies and roughly how they are deficient). Also the live chat customer service staff (X4) Review collected by and hosted on G2.com.

What do you dislike about eMaint CMMS?

Difficulty and time in validating user inputs or records. It would be great to ease asset creation from vendor information including asset information, PMs, and parts lists. Review collected by and hosted on G2.com.

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eMaint CMMS Features
Work Order Management
Preventative Maintenance (PM)
Predictive Maintenance (PdM)
Asset Register - Asset Tracking
Relationships - Asset Tracking
Costs - Asset Tracking
Status - Asset Tracking
History - Asset Tracking
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eMaint CMMS